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Innovation in a Borderless World
ISACCA – ISAFE 2015 - Dubai, UAE
Importance of
Human-Centric Approaches
to Cyber Security
Lydia Kostopoulos, PhD
@LKCYBER
Social
Engineering
Human-Centric
Approach
Attack
Vectors
Accessibility
Social
Engineering
Human-Centric
Approach
Attack
Vectors
Accessibility
Social
Engineering
Human-Centric
Approach
Attack
Vectors
Accessibility
- Criminals
- Hacktivists & Terrorists
- Industry
- Nation State Actors
- Operations Sabotage
- Data Manipulation
- Intellectual Property Theft
- Industrial Espionage
- Money
- Reputation (Both Ways)
- Political
- Security
Actors
Interests
Motivations
“The clever manipulation of the natural
human tendency to trust.”
Social Engineering:
Social
Engineering
Human-Centric
Approach
Attack
Vectors
Accessibility
Humans are the weakest link in Information Security.
Admiral Rogers
Director of US Cyber Command/NSA
Social
Engineering
Human-Centric
Approach
Attack
Vectors
Accessibility
"Never underestimate the impact of user
behavior on a defensive strategy"
Social
Engineering
Human-Centric
Approach
Attack
Vectors
Accessibility
Attacks:
Human Factor & Intellectual Property (IP)
 91% of cyberattacks begin with spear phishing
email – TrendMicro Research
Intellectual Property and the U.S. Economy: Industries in Focus –
by the Economics and Statistics Administration and the United States Patent and Trademark Office
IP Intensive Businesses in the US
• Support at least 40 million jobs
• $5 trillion to US GDP  28%
 $445 billion – annual cost of cybercrime and
economic espionage to the world economy
- 2014 CSIS & McAfee report
How much does it cost the world?
What’s the most common attack vector?
Social
Engineering
Human-Centric
Approach
Attack
Vectors
Accessibility
Source:
Get Cyber Safe
Social
Engineering
Human-Centric
Approach
Attack
Vectors
Accessibility
Social Media Use
Have a policy
• Promote Collaboration
• Maintain Vigilance
• Protect Information
Social
Engineering
Human-Centric
Approach
Attack
Vectors
Accessibility
Social Media Use
Have a policy for sharing
• Intellectual Property Theft
• Inside Information
• Organization Intentions
• Internal Leaks
Social
Engineering
Human-Centric
Approach
Attack
Vectors
Accessibility
Accessibility:
Tools have been democratized
Malware comes in all shapes and sizes
Tools
We set up network defenses…
Intrusion
Detection
System
Defense in Depth
Firewall
We set up data defenses…
Destruction
What about human defenses?
Encryption
Data in Use
At Rest
In Motion
Classification
Internal Use
Public
Confidential
Secret
We set up malware defenses…
Anti-Virus Spam Filter?
Identity & Access Management
Social
Engineering
Human-Centric
Approach
Attack
Vectors
Accessibility
Phishing
You don’t know what you don’t know…
Data Leakage Prevention Plan:
Don’t forget Business Continuity
Social
Engineering
Human-Centric
Approach
Attack
Vectors
Accessibility
 Followed by End-User Awareness
The process of elevating security awareness
of a human asset in efforts to reduce and
eliminate as many risks as possible.
Hardening of Human Assets (HHA)
Social
Engineering
Human-Centric
Approach
Attack
Vectors
Accessibility
 OPSEC Awareness
 Social Engineering Awareness
 Specialized SIEM Settings
(Cross-departmental collaboration)
 Espionage Threat Awareness
 Data Protection Awareness
 Social Media Use Awareness
 Travel Security Awareness
Hardening Human Assets (HHA)
Have a Plan
Social
Engineering
Human-Centric
Approach
Attack
Vectors
Accessibility
Social
Engineering
Human-Centric
Approach
Attack
Vectors
Accessibility
Be proactive not reactive!
Cross departmental teamwork
Whole of
Enterprise
Approach
Security Culture:
Have one!
Social
Engineering
Human-Centric
Approach
Attack
Vectors
Accessibility
Incorporate a culture of cyber professionalism
- Clearly communicate acceptable and unacceptable cyber practices
- Create channels for communication about incidents
- Foster an open environment to discuss cyber practices, concerns,
questions and doubt
Cyber Professionalism:
Set the example!
Leaders should lead through example
- Practice cyber hygiene
- Follow best practices
- Report incidents, phishing attempts, potentially malicious files
- Communicate cyber expectations
Lydia Kostopoulos, PhD
@LKCYBER
Questions?

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