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WARNING:
Explicit sexual &
racial language
may be displayed
and discussed.
About Me |
Dr. Michelle
Ferrier
* Dean, School of Journalism &
Graphic Communication, FAMU
Twitter: @mediaghosts
* Ph.D.Texts &Technology
* Founder,TrollBusters.com
* Project Director: Media Seeds
Project
* Chief Investigator:
The Media Deserts Project
* Mother of Google Maps
• Founder, SpotHate.com
• Founder,TrollBusters.com
• Author: “The Progression of Hate,”
Attacks on the Press 2016 Edition,
chapter on journalists in Mediating
Misogyny: Gender,Technology &
Harassment.
• Testified before the United Nations, the
European Commission, Organization
for Security and Cooperation in Europe
and journalism professional
organizations.
Why I DoWhat I Do: 10+Years on theCyber Front
Worldwide
recognition
Objectives
of the
workshop
– To illuminate the digital
environment
and its dangers
– To understand how journalists and
the news enterprise are affected
by online harassment
– To discuss specific tactics to
preserving your digital identity and
reputation online and off
Why I do what I do
Daytona
Beach
News-
Journal
“Chasing
Rainbows”
2003-2008
My Last
Column,
January
2008
“We all have different stories, but as I’ve
shared through this column for six years,
we all have common hopes, dreams,
struggles, and triumphs whether we are
black, white, Asian, Hispanic, male,
female, Muslim, Christian or whatever.
Chasing Rainbows has been about
bridging what might be perceived as
difference, to honor our shared
experiences.”
--My last column for the Daytona Beach News-Journal on the
inauguration of President Barack Obama in 2009
Hate Mail
“HOW DOYOU GET A NIGGER OUT OF ATREE?
CUTTHE ROPE!!” “…SPEAR CHUCKING
FUCKING NIGGER…”
“BEFORETHISWORLD ENDS,THEREWILL BE A
RACEWAR…”
“ALLYOU PEOPLE DO IS CRY BITCH WINE (SIC),
BITCH.”
“HAVEYOU PLAYEDTHE RACE CARD
MICHELLETHISWEEK?”
Southern Poverty Law Center 2018 Hate Map
Our
statement of
purpose
POLL:Use of
social media
platforms
POLL:Who’s
in the room?
–How many of you use
separate social profiles for
professional and personal use?
–How many of you use your
real names on these profiles?
Defining the issue
What is
online
harassment?
–Online harassment is defined
as an intentional and overt act
of aggression toward another
person online, which involves
making rude or nasty
comments towards someone,
or intentionally embarrassing
another user in retaliation for
a perceived wrong (Ybarra &
Mitchell, 2004).
What is
online
harassment?
–What is the line between
free speech, freedom of
expression and the free
press?
–When does free speech
become
hate speech?
–When does hate speech
become cyberstalking or
online harassment?
Cyberstalking laws in theUnitedStates
Cyberstalking
laws: Florida
–What does online
harassment look like?
POLL: How
often have
you
experienced
online
harassment?
Southern Poverty Law Center: https://www.splcenter.org/hate-map
Here in Florida, Capitalizing onTragedy
Reporters Without Borders Press Freedom Map 2018
• Rape threats
• Death threats
• Doxxing
• DDOS
attacks
• Hashtag
bombing
Journalists Are Under Attack
Journalists Are Under Attack
Smart mobs and digital wildfire
#GamerGate and other organized smart
mobs use Reddit, 4Chan, Gab, Facebook
and other social tools to mount
coordinated, swift and persistent attacks
on journalists, hashtags and issues.
REPORT/
BLOCKUSED
AGAINSTUS
Harassers use the same tools
designed to protect users
from offensive content.
LeslieJones
• Doxxed: Personal
information released
online
• Hacked her cloud
photos
• Hacked her website
• Posted nude images on
her website.
#loveforLeslieJ
• Stalking
• Gender-Based
Bullying
• Impersonation
• Nonconsensual
Pornography
• Grooming/Preda
tion
• Mob Attacks
• Rape and Death
Threats
• Doxxing/Swattin
g
THREATS AND IMPACT
Credit:Women’s Media Center
WhatWe
Offer
– Just-in-Time Rescue: Countering
cyberattacks in real-time with online
support and coaching.
– Support: Referral to technical, legal and
psychological services; resources for
publishers under denial of service attacks.
– Research & Consulting:Workflow
analysis and risk assessments
Our Digital Hygiene
Course offers 5-10
minute preventative
measures to
minimize online
harm.
bit.ly/digitalhygiene
Pilot 100:
Launched
September 1,
2016
– Social media
monitoring and
intervention.
– Digital forensics to
identify accounts and
provide evidence for
law enforcement.
Infographic
ofSpeech
Threats
Infographic
flowchart
Memes
MYGLOBAL
RESEARCHON
ONLINEABUSE
OFJOURNALISTS
2018 Survey Methodology
§ Survey conducted January to March 2018
§ Survey distributed via social media links and
through membership lists
§ 701 media professionals (both working or
residing in
the U.S. or abroad) completed the online
survey,
597 respondents identified as women and
93 as men.
Topline Results:
EscalatingThreats
9 in 10 said that, in
the last five years,
online threats or
harassment occur
more often, while 8 in
10 feel this way about
online attacks and
two-thirds about
physical attacks.
Topline Results: EscalatingThreats
• 63 percent indicated they had
been threatened or harassed
online
• 58 percent indicated they had
been threatened or harassed in
person
• 26 percent indicated they had
been physically attacked
• One in 10 respondents has
experienced a death threat in
the past year.
Topline Results: Contributing Factors
Effects on
Journalists
– Emotional
– Stressful
– Ongoing
– Anonymous
– Online &
offline activity
– Based on
identity, then
content
– 24/7 always on
exposure
– Unclear about
how to
respond
– Disregarded by
management
– Feeling
abandoned by
management
and at risk as
professional
and personal
lives blend.
Effects on
Journalists
INDIVIDUAL
–The journalist may engage in
self censorship. Journalists may
avoid online contact, reduce the
media content they create, and
share and withdraw from
reporting, social media, and
other job-related activities.
Effects on
News
Enterprise
NEWS ENTERPRISE
–The chilling effect on journalistic
lines of inquiry can lead to the
silencing of diverse voices in the
media, the technological
takedown of a media site, or the
abandonment of a line of
investigative inquiry.
Tactics to reduce
risk and damage
• Stalking
• Gender-Based
Bullying
• Impersonation
• Nonconsensual
Pornography
• Grooming/
Predation
• Mob Attacks
• Rape and Death
Threats
• Doxxing/Swatting
THREATS AND IMPACT
Credit:Women’s Media Center
Digital
Hygiene
Course
– Digital Hygiene
Course:
https://yoursosteam.
wordpress.com
– Search Spokeo.com
or BeenVerified.com.
– Search using
misspellings and
partners.
– Use opt-out
processes to remove
your information.
– Check often! Data
reappears.
Digital Hygiene Course: https://www.yoursosteam.wordpress.com
Digital
Hygiene
Course
– Pay the $10/year
to add privacy
protection.
– Think about the
information that
is public record:
Voting and
property
ownership.
Consider shell
companies or
putting property
in a partner’s
name.
Digital Hygiene Course: https://www.yoursosteam.wordpress.com
Digital
Hygiene
Course
– Check out LastPass and other password managers to create
one place for passwords.
– Use a strong passphrase on your primary recovery account.
Digital Hygiene Course: https://www.yoursosteam.wordpress.com
Digital
Hygiene
Course
– How often DO you play those Buzzfeed quizzes?
– Turn off access to your microphone on your phone
and computer in privacy settings.
– Cover your computer camera.
Digital Hygiene Course: https://www.yoursosteam.wordpress.com
Infographic
ofSpeech
Threats
Infographic: https://www.yoursosteam.wordpress.com
10
Tips to
Protect
Yourself
1) Search your name in
Google or other search
browsers. See where you
rank. See who else’s
identity may pose trouble
for you. Set up Google
Alerts of mentions of your
name as they occur.
2) Separate private and
professional social
accounts.
3) Use gender-neutral or pen
names to build your
reputation online.
4) Buy your own domain
name around your identity.
5) Build your professional
digital presence while still
in college.
6) Join professional
conversations and grow
your professional
network usingTwitter
Lists, Facebook groups of
colleagues and allies.
7) Learn digital hygiene
tips for protecting
accounts, passwords.
8) Opt-out of third-party
aggregators like Spokeo
to erase location and
identity data.
9) Don’t disclose your
physical location using
check-ins, geotags and
other visual cues.
10) Report #onlineabuse to
media advisors, media
management, andTroll-
Busters.com
For additional information: Dr. Michelle Ferrier, Founder
Digital Hygiene Course: yoursosteam.wordpress.com
Infographic (Larger): yoursosteam.wordpress.com
Report: www.troll-busters.com
@yoursosteam join@troll-busters.com
© 2019 All Rights Reserved

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Defense Against The Digital Dark Arts: Navigating Online Spaces as a Journalist and Communicator

  • 1. TRIGGER WARNING: Explicit sexual & racial language may be displayed and discussed.
  • 2. About Me | Dr. Michelle Ferrier * Dean, School of Journalism & Graphic Communication, FAMU Twitter: @mediaghosts * Ph.D.Texts &Technology * Founder,TrollBusters.com * Project Director: Media Seeds Project * Chief Investigator: The Media Deserts Project * Mother of Google Maps
  • 3.
  • 4. • Founder, SpotHate.com • Founder,TrollBusters.com • Author: “The Progression of Hate,” Attacks on the Press 2016 Edition, chapter on journalists in Mediating Misogyny: Gender,Technology & Harassment. • Testified before the United Nations, the European Commission, Organization for Security and Cooperation in Europe and journalism professional organizations. Why I DoWhat I Do: 10+Years on theCyber Front
  • 6. Objectives of the workshop – To illuminate the digital environment and its dangers – To understand how journalists and the news enterprise are affected by online harassment – To discuss specific tactics to preserving your digital identity and reputation online and off
  • 7. Why I do what I do
  • 9. My Last Column, January 2008 “We all have different stories, but as I’ve shared through this column for six years, we all have common hopes, dreams, struggles, and triumphs whether we are black, white, Asian, Hispanic, male, female, Muslim, Christian or whatever. Chasing Rainbows has been about bridging what might be perceived as difference, to honor our shared experiences.” --My last column for the Daytona Beach News-Journal on the inauguration of President Barack Obama in 2009
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  • 13. Hate Mail “HOW DOYOU GET A NIGGER OUT OF ATREE? CUTTHE ROPE!!” “…SPEAR CHUCKING FUCKING NIGGER…” “BEFORETHISWORLD ENDS,THEREWILL BE A RACEWAR…” “ALLYOU PEOPLE DO IS CRY BITCH WINE (SIC), BITCH.” “HAVEYOU PLAYEDTHE RACE CARD MICHELLETHISWEEK?”
  • 14. Southern Poverty Law Center 2018 Hate Map
  • 15.
  • 18. POLL:Who’s in the room? –How many of you use separate social profiles for professional and personal use? –How many of you use your real names on these profiles?
  • 20. What is online harassment? –Online harassment is defined as an intentional and overt act of aggression toward another person online, which involves making rude or nasty comments towards someone, or intentionally embarrassing another user in retaliation for a perceived wrong (Ybarra & Mitchell, 2004).
  • 21. What is online harassment? –What is the line between free speech, freedom of expression and the free press? –When does free speech become hate speech? –When does hate speech become cyberstalking or online harassment?
  • 22. Cyberstalking laws in theUnitedStates
  • 26. Southern Poverty Law Center: https://www.splcenter.org/hate-map
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  • 29. Here in Florida, Capitalizing onTragedy
  • 30. Reporters Without Borders Press Freedom Map 2018
  • 31. • Rape threats • Death threats • Doxxing • DDOS attacks • Hashtag bombing Journalists Are Under Attack
  • 33. Smart mobs and digital wildfire #GamerGate and other organized smart mobs use Reddit, 4Chan, Gab, Facebook and other social tools to mount coordinated, swift and persistent attacks on journalists, hashtags and issues.
  • 34. REPORT/ BLOCKUSED AGAINSTUS Harassers use the same tools designed to protect users from offensive content.
  • 35. LeslieJones • Doxxed: Personal information released online • Hacked her cloud photos • Hacked her website • Posted nude images on her website. #loveforLeslieJ
  • 36. • Stalking • Gender-Based Bullying • Impersonation • Nonconsensual Pornography • Grooming/Preda tion • Mob Attacks • Rape and Death Threats • Doxxing/Swattin g THREATS AND IMPACT Credit:Women’s Media Center
  • 37. WhatWe Offer – Just-in-Time Rescue: Countering cyberattacks in real-time with online support and coaching. – Support: Referral to technical, legal and psychological services; resources for publishers under denial of service attacks. – Research & Consulting:Workflow analysis and risk assessments
  • 38. Our Digital Hygiene Course offers 5-10 minute preventative measures to minimize online harm. bit.ly/digitalhygiene
  • 39. Pilot 100: Launched September 1, 2016 – Social media monitoring and intervention. – Digital forensics to identify accounts and provide evidence for law enforcement.
  • 43. 2018 Survey Methodology § Survey conducted January to March 2018 § Survey distributed via social media links and through membership lists § 701 media professionals (both working or residing in the U.S. or abroad) completed the online survey, 597 respondents identified as women and 93 as men.
  • 44. Topline Results: EscalatingThreats 9 in 10 said that, in the last five years, online threats or harassment occur more often, while 8 in 10 feel this way about online attacks and two-thirds about physical attacks.
  • 45. Topline Results: EscalatingThreats • 63 percent indicated they had been threatened or harassed online • 58 percent indicated they had been threatened or harassed in person • 26 percent indicated they had been physically attacked • One in 10 respondents has experienced a death threat in the past year.
  • 47. Effects on Journalists – Emotional – Stressful – Ongoing – Anonymous – Online & offline activity – Based on identity, then content – 24/7 always on exposure – Unclear about how to respond – Disregarded by management – Feeling abandoned by management and at risk as professional and personal lives blend.
  • 48. Effects on Journalists INDIVIDUAL –The journalist may engage in self censorship. Journalists may avoid online contact, reduce the media content they create, and share and withdraw from reporting, social media, and other job-related activities.
  • 49. Effects on News Enterprise NEWS ENTERPRISE –The chilling effect on journalistic lines of inquiry can lead to the silencing of diverse voices in the media, the technological takedown of a media site, or the abandonment of a line of investigative inquiry.
  • 51.
  • 52. • Stalking • Gender-Based Bullying • Impersonation • Nonconsensual Pornography • Grooming/ Predation • Mob Attacks • Rape and Death Threats • Doxxing/Swatting THREATS AND IMPACT Credit:Women’s Media Center
  • 53. Digital Hygiene Course – Digital Hygiene Course: https://yoursosteam. wordpress.com – Search Spokeo.com or BeenVerified.com. – Search using misspellings and partners. – Use opt-out processes to remove your information. – Check often! Data reappears. Digital Hygiene Course: https://www.yoursosteam.wordpress.com
  • 54. Digital Hygiene Course – Pay the $10/year to add privacy protection. – Think about the information that is public record: Voting and property ownership. Consider shell companies or putting property in a partner’s name. Digital Hygiene Course: https://www.yoursosteam.wordpress.com
  • 55. Digital Hygiene Course – Check out LastPass and other password managers to create one place for passwords. – Use a strong passphrase on your primary recovery account. Digital Hygiene Course: https://www.yoursosteam.wordpress.com
  • 56. Digital Hygiene Course – How often DO you play those Buzzfeed quizzes? – Turn off access to your microphone on your phone and computer in privacy settings. – Cover your computer camera. Digital Hygiene Course: https://www.yoursosteam.wordpress.com
  • 58. 10 Tips to Protect Yourself 1) Search your name in Google or other search browsers. See where you rank. See who else’s identity may pose trouble for you. Set up Google Alerts of mentions of your name as they occur. 2) Separate private and professional social accounts. 3) Use gender-neutral or pen names to build your reputation online. 4) Buy your own domain name around your identity. 5) Build your professional digital presence while still in college. 6) Join professional conversations and grow your professional network usingTwitter Lists, Facebook groups of colleagues and allies. 7) Learn digital hygiene tips for protecting accounts, passwords. 8) Opt-out of third-party aggregators like Spokeo to erase location and identity data. 9) Don’t disclose your physical location using check-ins, geotags and other visual cues. 10) Report #onlineabuse to media advisors, media management, andTroll- Busters.com
  • 59. For additional information: Dr. Michelle Ferrier, Founder Digital Hygiene Course: yoursosteam.wordpress.com Infographic (Larger): yoursosteam.wordpress.com Report: www.troll-busters.com @yoursosteam join@troll-busters.com © 2019 All Rights Reserved