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THE MEDIA SEEDS PROJECT (OF SE OHIO):
PRACTICAL, QUALITATIVE APPROACHES
TO POLICY (AND INTERVENTION) DESIGN
Dr. Michelle Ferrier
Florida Agricultural & Mechanical University
AEJMC, Toronto
August 8, 2019
ABOUT ME | DR. MICHELLE FERRIER
 Dean, School of Journalism & Graphic
Communication, FAMU
Twitter: @mediaghosts
 Ph.D. Texts & Technology
 Founder, TrollBusters.com
 Project Director: Media Seeds Project
 Chief Investigator:
The Media Deserts Project
 Mother of Google Maps
MAKING THE
INVISIBLE
VISIBLE: WAYS OF
SEEING
How do you know what you
know about your
community? How are you
ensuring that you are
mapping the community
assets?
DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
MAPPING THE PUBLIC SQUARE
• Scholars such as de Tocqueville (1997) and Habermas
(Bohman 2004, 139) have argued that newspapers fill
critical information needs for communities and that the
media have supplanted the “public sphere” of
community information exchange and dialogue around
important local issues.
• “News Deserts” as a term doesn’t account for all
conditions, such as the influences of code, conduits and
content AND geography.
DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
WHAT IS A “MEDIA DESERT”?
• A media desert is a geographic
area that is lacking access to
fresh, local news and
information.
• This condition may be as a result
of a lack of content, access,
language barriers and other
issues.
• We define geospatial media
analytics as the use of GIS and
other ethnography tools to map
the communication flows within a
geographic area.
DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
DR. MICHELLE FERRIER INTERNATIONAL COMMUNICATION ASSOCIATION, MAY 26, 2019
DR. MICHELLE FERRIER INTERNATIONAL COMMUNICATION ASSOCIATION, MAY 26, 2019
DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
BUILDING ON MEDIA DESERTS PROJECT
• Since August 2017, students in some advanced
journalism courses have monitored more than 20
“media desert” counties in Southeastern Ohio using a
variety of tools, from social-media monitoring apps like
Hootsuite, Krzana, and NUVI, to personal observations
of community behaviors through old-fashioned
ethnography.
DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
METHODOLOGIES
Digital Ethnography
Social Media Monitoring
Geomapping Tools
Asset Mapping
DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
CHESTERHILL, OHIO (MORGAN COUNTY)
DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
TOOL: GOOGLE EARTH WALKAROUND
DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
• Many of the rural roads and
communities that we sought
to review remotely were
unavailable in Google Earth.
• Swaths of the countryside
were blank and unaccounted
for.
SOCIAL MEDIA MONITORING
• WE USED GOOGLE ALERTS,
HOOTSUITE, BANJO, KRZANA AND
OTHER SOCIAL MEDIA
MONITORING TOOLS.
• WE MONITORED COUNTY
ACTIVITY FOR 10 WEEKS
• WE GENERATED WEEKLY REPORTS
OF ACTIVITY.
• USE OF MULTIPLE TOOLS
SHOWED LIMITATIONS OF THE
SOCIAL DATA AND ALGORITHMIC
BIASES.
DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
COMMUNITY SOCIAL DASHBOARD
DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
DIGITAL ETHNOGRAPHY REPORT:
ADAMS COUNTY
• www.ZipIt.News (Search by County)
• Taking Stock: Community Information Toolkit:
https://www.knightfoundation.org/media/upload
s/publication_pdfs/2011_KF_Community_Inform
ation_Toolkit.pdf
DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
USER PERSONAS
• A way of making visible different
user groups discovered through
digital ethnography work.
• We looked across 20+ counties in
SE Ohio and examined the types
of people that we saw online. We
dove into their profiles to come
up with user personas of their
hopes, media literacy, challenges
and other needs.
DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
USER PERSONAS
• We designed targeted
news/information and
health communication
strategies to reach each
user persona.
DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
TARGETED
CONTENT
MAILING/REPLY
CARD
Thank you for participating!
1. Name a few of your favorite
LOCAL NEWS or INFORMA-
TION sources?
_____________ _____________
_____________ _____________
2. Which range includes your
AGE?
[ ] 0-17 [ ] 30-39
[ ] 18-20 [ ] 40-49
[ ] 21-29 [ ] 50 or older
3. Of ALL the local news and
information sources you use,
how well do those sources give
you what you need?
[ ] ALL of the information matters
to you
[ ] SOME of the information
matters to you
[ ] NOT MUCH of the informa-
tion matters to you
[ ] NONE of the information
matters to you
4. List a few LOCAL SOURCES of
information or NEWS that you
might refer to DAILY.
_____________ _____________
_____________ _____________
5. What is your GENDER?
[ ] Female [ ] Male
[ ] Other (specify) ______________
6. Check LOCAL TOPICS you
might want to learn more about.
[ ] Local politics and elections
[ ] Other local government activity,
council meetings, or hearings
[ ] Local weather
[ ] Local arts and cultural events
[ ] Local breaking news
[ ] Local job openings
[ ] Local zoning and development
[ ] Local social services (housing,
food, health and/or child care).
[ ] Health care
[ ] Education/Job training
[ ] Environmental/Agriculture
[ ] Local people/neighbors
[ ] Other ___________________
Do you AGREE or DISAGREE
with the following statements.
Please use the scale below.
Strongly Strongly
Disagree Neutral Agree
1 2 3 4 5
7. When I make life decisions,
nformation is readily available,
within my communIty.
1 2 3 4 5
8. I have attended community
events in the past 6 months.
1 2 3 4 5
9. I am actively involved in local
organizations and/or clubs.
1 2 3 4 5
10. Most people can be trusted.
1 2 3 4 5
11. In my community people are
willing to help others in need.
1 2 3 4 5
12. I feel part of the community.
1 2 3 4 5
13. My community has a reputa-
tion for being safe.
1 2 3 4 5
What’s the 411? Whose got
what? Hello! We’re your friends,
business owners and people
in your neighborhood. And we
want to get to know you. How
can we connect better with
each other? How do we get
news and information? How do
we learn what’s new that’s hap-
pening right around us?
LOCALSURVEY
Howdoyoulearnabout what’shappeninginyour town?
Please help us by answering
a few questions about what
media sources you currently
use. The Media Seeds Project
is working with residents to
build inclusive information re-
sources in rural communities in
Southeast Ohio. Rural Action is
working to build entrepreneurial
communities through their Big
Bend Entrepreneur Support
Team (BBEST). BBEST works
with local businesses owners to
connect them with resources
that they need to grow and
thrive.
For more information on the
Media Seeds project:
www.mediaseeds.wikispaces.com
Please return by June 30, 2018
Thank you for helping usgrowour community connections!
DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
EVERY
DOOR
DIRECT
(EDDM)
SURVEY
DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
POMEROY NEWS
POSTCARDS
DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
REPORTS FROM
THE MEDIA
SEEDS PROJECT
• https://medium.com/journalismthatmatt
ers/media-seeds-fresh-news-in-an-
appalachian-media-desert-5720aa417503
• http://journalismthatmatters.org/wp-
content/uploads/2019/07/Media-Seeds-
Developmental-Evaluation-Report-Stage-
2.pdf
• When “Junk Mail” is Used for Good by Dr.
Michelle Ferrier
• Bursting the Bubble of Rural Media
Deserts by Dr. Michelle Ferrier
• New Project Allows Users to Select Media
by ZIP Code by Dr. Michelle Ferrier
WHAT WE LEARNED WITH/FROM THE COMMUNITY
• 1. Design for the Realities of the Region:
Assess the constraints and assets of local
infrastructure, geography, and culture.
Innovations should be designed to fit these
realities.
• 2. Attend to Journalists’ Emotions and
Inner Life: Working alone in a media desert
can be isolating and emotionally difficult.
Journalists need preparation and tools to
manage emotional dynamics.
• 3. Recognize Limits and Public Perceptions
of Existing Local Media:Local media are
embedded in cultural and political
institutions. Just because some local media
exist, does not mean they necessarily serve
the public.
• 4. Anticipate that Innovations May
Disrupt Existing Power Structures:Change
is difficult and can be threatening to local
leaders, who may resist or challenge your
work.
• 5. Enlist a Local Champion, Even if the
Journalist is From the
Community: Supportive local partners play
an important role that is different from
what journalists can do alone.
IMPLICATIONS FOR POLICY
• Holistic view of community assets
must include the code, content
and conduit layers.
• Presence does not equal
”coverage”. Asset mapping makes
visible other potential platforms
and distribution avenues.
• The digital divide and broadband
access must be addressed.
• Multi-modal distribution of
information and news through
social media such as Facebook
Groups, libraries, radio and
newspapers.
DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
FOR MORE INFORMATION
DR. MICHELLE FERRIER
• Michelle.ferrier@famu.edu
• @mediaghosts
• www.mediadeserts.com

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Practical Approaches to Mapping Rural Media Deserts

  • 1. THE MEDIA SEEDS PROJECT (OF SE OHIO): PRACTICAL, QUALITATIVE APPROACHES TO POLICY (AND INTERVENTION) DESIGN Dr. Michelle Ferrier Florida Agricultural & Mechanical University AEJMC, Toronto August 8, 2019
  • 2. ABOUT ME | DR. MICHELLE FERRIER  Dean, School of Journalism & Graphic Communication, FAMU Twitter: @mediaghosts  Ph.D. Texts & Technology  Founder, TrollBusters.com  Project Director: Media Seeds Project  Chief Investigator: The Media Deserts Project  Mother of Google Maps
  • 3.
  • 4. MAKING THE INVISIBLE VISIBLE: WAYS OF SEEING How do you know what you know about your community? How are you ensuring that you are mapping the community assets? DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
  • 5. MAPPING THE PUBLIC SQUARE • Scholars such as de Tocqueville (1997) and Habermas (Bohman 2004, 139) have argued that newspapers fill critical information needs for communities and that the media have supplanted the “public sphere” of community information exchange and dialogue around important local issues. • “News Deserts” as a term doesn’t account for all conditions, such as the influences of code, conduits and content AND geography. DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
  • 6. WHAT IS A “MEDIA DESERT”? • A media desert is a geographic area that is lacking access to fresh, local news and information. • This condition may be as a result of a lack of content, access, language barriers and other issues. • We define geospatial media analytics as the use of GIS and other ethnography tools to map the communication flows within a geographic area. DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
  • 7. DR. MICHELLE FERRIER INTERNATIONAL COMMUNICATION ASSOCIATION, MAY 26, 2019
  • 8. DR. MICHELLE FERRIER INTERNATIONAL COMMUNICATION ASSOCIATION, MAY 26, 2019
  • 9. DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
  • 10. BUILDING ON MEDIA DESERTS PROJECT • Since August 2017, students in some advanced journalism courses have monitored more than 20 “media desert” counties in Southeastern Ohio using a variety of tools, from social-media monitoring apps like Hootsuite, Krzana, and NUVI, to personal observations of community behaviors through old-fashioned ethnography. DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
  • 11. METHODOLOGIES Digital Ethnography Social Media Monitoring Geomapping Tools Asset Mapping DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
  • 12. CHESTERHILL, OHIO (MORGAN COUNTY) DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
  • 13. TOOL: GOOGLE EARTH WALKAROUND DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019 • Many of the rural roads and communities that we sought to review remotely were unavailable in Google Earth. • Swaths of the countryside were blank and unaccounted for.
  • 14. SOCIAL MEDIA MONITORING • WE USED GOOGLE ALERTS, HOOTSUITE, BANJO, KRZANA AND OTHER SOCIAL MEDIA MONITORING TOOLS. • WE MONITORED COUNTY ACTIVITY FOR 10 WEEKS • WE GENERATED WEEKLY REPORTS OF ACTIVITY. • USE OF MULTIPLE TOOLS SHOWED LIMITATIONS OF THE SOCIAL DATA AND ALGORITHMIC BIASES. DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
  • 15. COMMUNITY SOCIAL DASHBOARD DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
  • 16. DIGITAL ETHNOGRAPHY REPORT: ADAMS COUNTY • www.ZipIt.News (Search by County) • Taking Stock: Community Information Toolkit: https://www.knightfoundation.org/media/upload s/publication_pdfs/2011_KF_Community_Inform ation_Toolkit.pdf DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
  • 17. USER PERSONAS • A way of making visible different user groups discovered through digital ethnography work. • We looked across 20+ counties in SE Ohio and examined the types of people that we saw online. We dove into their profiles to come up with user personas of their hopes, media literacy, challenges and other needs. DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
  • 18. USER PERSONAS • We designed targeted news/information and health communication strategies to reach each user persona. DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
  • 19. TARGETED CONTENT MAILING/REPLY CARD Thank you for participating! 1. Name a few of your favorite LOCAL NEWS or INFORMA- TION sources? _____________ _____________ _____________ _____________ 2. Which range includes your AGE? [ ] 0-17 [ ] 30-39 [ ] 18-20 [ ] 40-49 [ ] 21-29 [ ] 50 or older 3. Of ALL the local news and information sources you use, how well do those sources give you what you need? [ ] ALL of the information matters to you [ ] SOME of the information matters to you [ ] NOT MUCH of the informa- tion matters to you [ ] NONE of the information matters to you 4. List a few LOCAL SOURCES of information or NEWS that you might refer to DAILY. _____________ _____________ _____________ _____________ 5. What is your GENDER? [ ] Female [ ] Male [ ] Other (specify) ______________ 6. Check LOCAL TOPICS you might want to learn more about. [ ] Local politics and elections [ ] Other local government activity, council meetings, or hearings [ ] Local weather [ ] Local arts and cultural events [ ] Local breaking news [ ] Local job openings [ ] Local zoning and development [ ] Local social services (housing, food, health and/or child care). [ ] Health care [ ] Education/Job training [ ] Environmental/Agriculture [ ] Local people/neighbors [ ] Other ___________________ Do you AGREE or DISAGREE with the following statements. Please use the scale below. Strongly Strongly Disagree Neutral Agree 1 2 3 4 5 7. When I make life decisions, nformation is readily available, within my communIty. 1 2 3 4 5 8. I have attended community events in the past 6 months. 1 2 3 4 5 9. I am actively involved in local organizations and/or clubs. 1 2 3 4 5 10. Most people can be trusted. 1 2 3 4 5 11. In my community people are willing to help others in need. 1 2 3 4 5 12. I feel part of the community. 1 2 3 4 5 13. My community has a reputa- tion for being safe. 1 2 3 4 5 What’s the 411? Whose got what? Hello! We’re your friends, business owners and people in your neighborhood. And we want to get to know you. How can we connect better with each other? How do we get news and information? How do we learn what’s new that’s hap- pening right around us? LOCALSURVEY Howdoyoulearnabout what’shappeninginyour town? Please help us by answering a few questions about what media sources you currently use. The Media Seeds Project is working with residents to build inclusive information re- sources in rural communities in Southeast Ohio. Rural Action is working to build entrepreneurial communities through their Big Bend Entrepreneur Support Team (BBEST). BBEST works with local businesses owners to connect them with resources that they need to grow and thrive. For more information on the Media Seeds project: www.mediaseeds.wikispaces.com Please return by June 30, 2018 Thank you for helping usgrowour community connections! DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
  • 21. DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
  • 22. POMEROY NEWS POSTCARDS DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
  • 23. REPORTS FROM THE MEDIA SEEDS PROJECT • https://medium.com/journalismthatmatt ers/media-seeds-fresh-news-in-an- appalachian-media-desert-5720aa417503 • http://journalismthatmatters.org/wp- content/uploads/2019/07/Media-Seeds- Developmental-Evaluation-Report-Stage- 2.pdf • When “Junk Mail” is Used for Good by Dr. Michelle Ferrier • Bursting the Bubble of Rural Media Deserts by Dr. Michelle Ferrier • New Project Allows Users to Select Media by ZIP Code by Dr. Michelle Ferrier
  • 24. WHAT WE LEARNED WITH/FROM THE COMMUNITY • 1. Design for the Realities of the Region: Assess the constraints and assets of local infrastructure, geography, and culture. Innovations should be designed to fit these realities. • 2. Attend to Journalists’ Emotions and Inner Life: Working alone in a media desert can be isolating and emotionally difficult. Journalists need preparation and tools to manage emotional dynamics. • 3. Recognize Limits and Public Perceptions of Existing Local Media:Local media are embedded in cultural and political institutions. Just because some local media exist, does not mean they necessarily serve the public. • 4. Anticipate that Innovations May Disrupt Existing Power Structures:Change is difficult and can be threatening to local leaders, who may resist or challenge your work. • 5. Enlist a Local Champion, Even if the Journalist is From the Community: Supportive local partners play an important role that is different from what journalists can do alone.
  • 25. IMPLICATIONS FOR POLICY • Holistic view of community assets must include the code, content and conduit layers. • Presence does not equal ”coverage”. Asset mapping makes visible other potential platforms and distribution avenues. • The digital divide and broadband access must be addressed. • Multi-modal distribution of information and news through social media such as Facebook Groups, libraries, radio and newspapers. DR. MICHELLE FERRIER AEJMC, TORONTO AUGUST 8, 2019
  • 26. FOR MORE INFORMATION DR. MICHELLE FERRIER • Michelle.ferrier@famu.edu • @mediaghosts • www.mediadeserts.com