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B2B Website Improvement Report:
Sample
Your Company
by Logit internet services Ltd.
January 28, 2016
Table of Contents
Table of Contents 2
Thank You For Downloading This Website Improvement Report Sample. 3
What Is a Website Improvement Report Service? 3
Share This Sample 3
Report Goals 4
Intended Audience 5
Structure of the Guidelines That Follow 6
(Sample Guideline) Make the Links in the Content Highly Visible. [G35] 7
Is Your Website Losing Customers? 8
Do You Want the Full Custom Report for Your Website? 8
Contact Us For an Opportunity to Improve Your Website 8
About Logit 9
2 of 9
Thank You For Downloading This Website
Improvement Report Sample.
The "meat" of every website improvement report are written improvement instructions we call guidelines. This 9-
page report sample contains only 1 sample guideline, while actual reports consist of anywhere between 20-70
pages and 20-50 guidelines.
What Is a Website Improvement Report Service?
B2B companies typically order a website improvement report in two main cases:
When you order a website improvement report, you hire digital marketing specialists to thoroughly analyze your
website and identify the specific flaws which decrease your website's sales and marketing capabilities. Website
analysts report their findings to you in a written PDF document similar in structure and content to this one.
Share This Sample
This sample applies to the following B2B website improvement reports by Logit:
Please feel free to forward this sample to colleagues and friends by email or share the above web addresses via
social media so that other people can download their own copies.
when they want to increase the number of customers inquiries (sales leads) their website generates,1
when they want their website to better assist their current sales and marketing activities, usually by
increasing their company's trustworthiness, authority, and brand.
2
Weakest Points Report
Deep Dive Report
Website Essentials Report
3 of 9
Report Goals
Our primary goal is this: we want you to generate more (international) leads online. Period.
Every guideline in this report contributes to helping your company differentiate itself from every other player on
the (international) market.
EXPECTED BENEFITS
Our desired macro-level goals are increase in the number of leads and / or increase in the conversion rate.
What contributes to those goals are the following micro-level goals, measured by Google Analytics:
After you've implemented the changes suggested in this report, expect to see the results in a couple of months.
Improving website conversion also depends on how much traffic your website receives. For best results, we
recommend continuously improving your website. This report could be the first step in the continuous
improvement process which is essential to increasing lead generation.
increase in the average number of pageviews per unique visitor
increase in the average time unique visitors spend on pages
decrease in the average percent of visitors who leave your website without converting
4 of 9
Intended Audience
MARKETING AND SALES MANAGERS
Bad websites do affect business results. In "The Changing Face of B2B Marketing" 2015 study, Google found that
89% of B2B buyers use the internet during the B2B research process. Company websites are now more
important than ever in generating leads and sales. As more and more people use the internet daily, we expect the
company websites to gain in importance.
Marketing and sales executives need reports such as this one to:
CONTENT CREATORS AND CONTENT EDITORS
B2B companies succeed with their online content when it generates leads. This report also improves website
content and its ability to influence purchase decisions by efficient communication.
This report helps content professionals to:
WEBSITE DEVELOPERS
The development team implements the changes suggested in this report. Their technical prowess is essential for
achieving the goals set in this report.
That's why we made our best effort to help technical readers understand the business reasons behind every
guideline. The best developers and designers always demand to see the bigger picture behind any requested
technical change.
We count on your website development team's savvy to make optimal technical decisions during the
implementation of our guidelines. We'll be more than happy to assist them.
better understand the shifting trends in digital B2B marketing,
make better strategic decisions faster, and
organize their sales and marketing activities more efficiently.
create better content,
upgrade their content creation processes, and
apply strategic thinking to content creation.
5 of 9
Structure of the Guidelines That Follow
We do our best to:
Therefore, the content of every guideline is structured to contain the following information:
make the guidelines as specific as possible,
educate our clients about the issues presented in the report,
validate our claims,
provide clear implementation instructions and examples,
give predictions about the impact of every guideline, and
prioritize our advice.
Priority:1
critical: implement immediately
high: implement as soon as you can
medium: there's great value here
low: useful, but it can wait
Description:2
WHAT is the problem?
WHY is that a problem?
WHO says that?
Solution:3
HOW to implement the fix?
WHAT to expect after the guideline has been implemented?
6 of 9
(Sample Guideline) Make the Links in
the Content Highly Visible. [G35]
Priority:
CRITICAL
Description
It’s hard to notice your links.
Not all visitors will immediately understand the structure of your website when they arrive. Links to content deep in
the website's structure help website visitors discover content and figure out your navigation. Google likes
internal links, too.
That's why links must be distinguishable from the surrounding text. Currently the only way a visitor can distinguish
your links from text is to hover over every word with their mouse to see if their cursor changes to the icon that
designates a link.
However, most visitors on mobile devices cannot perform the hover action. Compared to the previous year,
Your Google Analytics shows the increase in the number of website visitors who used a mobile device this year.
Most of them probably did not notice your links.
Solution
This critical issue is luckily easy to solve: ask the designers to fix the CSS styling of the links.
IMPLEMENTATION INSTRUCTIONS
Let's apply an old but still relevant article by the Nielsen Norman Group, the global leader in user experience
research, which lists the usability guidelines for visualizing links:
WHAT CAN YOU EXPECT AFTER IMPLEMENTING THIS GUIDELINE
Make all links in the content underlined and/or of different color.
Make sure that visited and not visited links have different CSS styles, so that visitors can distinguish
between the pages they've seen and haven't seen yet.
Make sure this change is applied sitewide, i.e. for content on all website pages.
increased Pageviews: increase in the absolute number of pages that customers visit on your website
increased Pages / Session, sitewide: on average, all customers will visit more website pages
increased Average Session Duration, sitewide: customers will stay longer on your website on average
decreased Bounce Rate, sitewide: fewer customers will leave your website after viewing just one page
7 of 9
Is Your Website Losing Customers?
No website is without flaws. Some flaws are insignificant, but some flaws have huge negative effect on your
online business. When there are dozens and dozens of such flaws working against you, you might have a problem.
The problem is that most website flaws go unnoticed. But make no mistake: your customers do notice, and they
'tell' you about the flaws by leaving your website.
Luckily, we can help you make your website perform better.
Do You Want the Full Custom Report for Your Website?
This document is only a sample containing one simple guideline which may or may not apply to your B2B website.
Logit can help you identify 20-50 places and ways to make your website generate more online leads.
We recommend our specialized consulting service called the Weakest Points Report.
Contact Us For an Opportunity to Improve Your Website
Contact our senior website improvement specialist and discuss the benefits of continuous improvement with her:
Visnja Zeljeznjak
Email: visnja@logit.hr
Mobile: +385 95 906 0522
8 of 9
About Logit
Logit internet services Ltd. (www.logit.hr) is a digital marketing consultancy helping B2B companies get new
international customers online. We do that by providing three main types of services:
Our story begins in 2002 when we founded Logit as a small web studio in Zagreb, Croatia. We’ve spent our first
decade working as a well-known Croatian website development agency. The agency experience taught us most of
what we know about web design, software development, and online marketing today.
In our agency career, we’ve launched hundreds of websites and web shops for clients in different industries. We
noticed that it’s the experienced B2B companies that need the most help with turning their websites into efficient
marketing and sales tools.
We figured out that the time has come to specialize in advanced digital marketing services. In 2015, we’ve decided
to focus on B2B companies and offer our services on the international market.
Contact Logit:
Logit internet services Ltd.
B2B Website Improvement Reports (www.logit.hr/services/reports/) - we analyze websites and write
reports about improving sales and marketing capabilities of websites.
1
Consulting (www.logit.hr/services/consulting/) - we solve specific marketing issues, help marketing
managers make important decisions fast, and provide continuous guidance to marketing teams.
2
Complete Digital Marketing Management (www.logit.hr/services/complete-digital-marketing-
management/) - we create digital marketing strategies, develop websites, and run digital campaigns
using content, social, email, and search.
3
Email: info@logit.hr
Phone: +385 1 3773 062
Web: www.logit.hr
Granice 8
HR-10000 Zagreb
Croatia, EU
9 of 9

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B2B Website Improvement Report: Sample

  • 1. B2B Website Improvement Report: Sample Your Company by Logit internet services Ltd. January 28, 2016
  • 2. Table of Contents Table of Contents 2 Thank You For Downloading This Website Improvement Report Sample. 3 What Is a Website Improvement Report Service? 3 Share This Sample 3 Report Goals 4 Intended Audience 5 Structure of the Guidelines That Follow 6 (Sample Guideline) Make the Links in the Content Highly Visible. [G35] 7 Is Your Website Losing Customers? 8 Do You Want the Full Custom Report for Your Website? 8 Contact Us For an Opportunity to Improve Your Website 8 About Logit 9 2 of 9
  • 3. Thank You For Downloading This Website Improvement Report Sample. The "meat" of every website improvement report are written improvement instructions we call guidelines. This 9- page report sample contains only 1 sample guideline, while actual reports consist of anywhere between 20-70 pages and 20-50 guidelines. What Is a Website Improvement Report Service? B2B companies typically order a website improvement report in two main cases: When you order a website improvement report, you hire digital marketing specialists to thoroughly analyze your website and identify the specific flaws which decrease your website's sales and marketing capabilities. Website analysts report their findings to you in a written PDF document similar in structure and content to this one. Share This Sample This sample applies to the following B2B website improvement reports by Logit: Please feel free to forward this sample to colleagues and friends by email or share the above web addresses via social media so that other people can download their own copies. when they want to increase the number of customers inquiries (sales leads) their website generates,1 when they want their website to better assist their current sales and marketing activities, usually by increasing their company's trustworthiness, authority, and brand. 2 Weakest Points Report Deep Dive Report Website Essentials Report 3 of 9
  • 4. Report Goals Our primary goal is this: we want you to generate more (international) leads online. Period. Every guideline in this report contributes to helping your company differentiate itself from every other player on the (international) market. EXPECTED BENEFITS Our desired macro-level goals are increase in the number of leads and / or increase in the conversion rate. What contributes to those goals are the following micro-level goals, measured by Google Analytics: After you've implemented the changes suggested in this report, expect to see the results in a couple of months. Improving website conversion also depends on how much traffic your website receives. For best results, we recommend continuously improving your website. This report could be the first step in the continuous improvement process which is essential to increasing lead generation. increase in the average number of pageviews per unique visitor increase in the average time unique visitors spend on pages decrease in the average percent of visitors who leave your website without converting 4 of 9
  • 5. Intended Audience MARKETING AND SALES MANAGERS Bad websites do affect business results. In "The Changing Face of B2B Marketing" 2015 study, Google found that 89% of B2B buyers use the internet during the B2B research process. Company websites are now more important than ever in generating leads and sales. As more and more people use the internet daily, we expect the company websites to gain in importance. Marketing and sales executives need reports such as this one to: CONTENT CREATORS AND CONTENT EDITORS B2B companies succeed with their online content when it generates leads. This report also improves website content and its ability to influence purchase decisions by efficient communication. This report helps content professionals to: WEBSITE DEVELOPERS The development team implements the changes suggested in this report. Their technical prowess is essential for achieving the goals set in this report. That's why we made our best effort to help technical readers understand the business reasons behind every guideline. The best developers and designers always demand to see the bigger picture behind any requested technical change. We count on your website development team's savvy to make optimal technical decisions during the implementation of our guidelines. We'll be more than happy to assist them. better understand the shifting trends in digital B2B marketing, make better strategic decisions faster, and organize their sales and marketing activities more efficiently. create better content, upgrade their content creation processes, and apply strategic thinking to content creation. 5 of 9
  • 6. Structure of the Guidelines That Follow We do our best to: Therefore, the content of every guideline is structured to contain the following information: make the guidelines as specific as possible, educate our clients about the issues presented in the report, validate our claims, provide clear implementation instructions and examples, give predictions about the impact of every guideline, and prioritize our advice. Priority:1 critical: implement immediately high: implement as soon as you can medium: there's great value here low: useful, but it can wait Description:2 WHAT is the problem? WHY is that a problem? WHO says that? Solution:3 HOW to implement the fix? WHAT to expect after the guideline has been implemented? 6 of 9
  • 7. (Sample Guideline) Make the Links in the Content Highly Visible. [G35] Priority: CRITICAL Description It’s hard to notice your links. Not all visitors will immediately understand the structure of your website when they arrive. Links to content deep in the website's structure help website visitors discover content and figure out your navigation. Google likes internal links, too. That's why links must be distinguishable from the surrounding text. Currently the only way a visitor can distinguish your links from text is to hover over every word with their mouse to see if their cursor changes to the icon that designates a link. However, most visitors on mobile devices cannot perform the hover action. Compared to the previous year, Your Google Analytics shows the increase in the number of website visitors who used a mobile device this year. Most of them probably did not notice your links. Solution This critical issue is luckily easy to solve: ask the designers to fix the CSS styling of the links. IMPLEMENTATION INSTRUCTIONS Let's apply an old but still relevant article by the Nielsen Norman Group, the global leader in user experience research, which lists the usability guidelines for visualizing links: WHAT CAN YOU EXPECT AFTER IMPLEMENTING THIS GUIDELINE Make all links in the content underlined and/or of different color. Make sure that visited and not visited links have different CSS styles, so that visitors can distinguish between the pages they've seen and haven't seen yet. Make sure this change is applied sitewide, i.e. for content on all website pages. increased Pageviews: increase in the absolute number of pages that customers visit on your website increased Pages / Session, sitewide: on average, all customers will visit more website pages increased Average Session Duration, sitewide: customers will stay longer on your website on average decreased Bounce Rate, sitewide: fewer customers will leave your website after viewing just one page 7 of 9
  • 8. Is Your Website Losing Customers? No website is without flaws. Some flaws are insignificant, but some flaws have huge negative effect on your online business. When there are dozens and dozens of such flaws working against you, you might have a problem. The problem is that most website flaws go unnoticed. But make no mistake: your customers do notice, and they 'tell' you about the flaws by leaving your website. Luckily, we can help you make your website perform better. Do You Want the Full Custom Report for Your Website? This document is only a sample containing one simple guideline which may or may not apply to your B2B website. Logit can help you identify 20-50 places and ways to make your website generate more online leads. We recommend our specialized consulting service called the Weakest Points Report. Contact Us For an Opportunity to Improve Your Website Contact our senior website improvement specialist and discuss the benefits of continuous improvement with her: Visnja Zeljeznjak Email: visnja@logit.hr Mobile: +385 95 906 0522 8 of 9
  • 9. About Logit Logit internet services Ltd. (www.logit.hr) is a digital marketing consultancy helping B2B companies get new international customers online. We do that by providing three main types of services: Our story begins in 2002 when we founded Logit as a small web studio in Zagreb, Croatia. We’ve spent our first decade working as a well-known Croatian website development agency. The agency experience taught us most of what we know about web design, software development, and online marketing today. In our agency career, we’ve launched hundreds of websites and web shops for clients in different industries. We noticed that it’s the experienced B2B companies that need the most help with turning their websites into efficient marketing and sales tools. We figured out that the time has come to specialize in advanced digital marketing services. In 2015, we’ve decided to focus on B2B companies and offer our services on the international market. Contact Logit: Logit internet services Ltd. B2B Website Improvement Reports (www.logit.hr/services/reports/) - we analyze websites and write reports about improving sales and marketing capabilities of websites. 1 Consulting (www.logit.hr/services/consulting/) - we solve specific marketing issues, help marketing managers make important decisions fast, and provide continuous guidance to marketing teams. 2 Complete Digital Marketing Management (www.logit.hr/services/complete-digital-marketing- management/) - we create digital marketing strategies, develop websites, and run digital campaigns using content, social, email, and search. 3 Email: info@logit.hr Phone: +385 1 3773 062 Web: www.logit.hr Granice 8 HR-10000 Zagreb Croatia, EU 9 of 9