Customer Centricity Limited is a full service Organisational Health Consulting firm that focuses on the wellness factor in organisations especially as may emanate from people and communication issues.

3. SYNERGISED
COMMUNICATION
MESSAGE
ENGAGED &
ENTHUSIASTIC
STAFF
CONTINUALLY
PRODUCTIVE
WORKFORCE
PROFITABLE
BUSINESS
CONSISTENTLY
EFFICIENT
PROCESSES

4. THE NEED
is a full service Organisational
Health Consulting firm that
focuses on the wellness factor in
organisations especially as may
emanate from people and
communication issues.
Centricity Limited
Customer

5. We go round the customer twice
Our Philosophy

6. THROUGH-THE-LINE MEDIA COMMS
ADVERTISING EVENTS  DIRECT MARKETING  PR
PEOPLE COMMS IMPACT SKILLS
CUSTOMER SERVICE  TEAMING  LEADERSHIP  SELLING
IDENTITY  ESSENCE  VISION  MISION  VALUES
DESIGN  STYLE  TONE  EMBEDMENT  IMPACT
MESSAGE
BRAND
COMMUNICATION COMMUNICATION
SYNERGY
#theCONTINUUM

7. OUR SERVICESTRAINING
CULTURE/
CHANGE
MANAGEMENT
CONSULTING
STRATEGY
SESSIONS
DATABASE
RESEARCH
SERVICE
MONITORING/
MYSTERY
SHOPPING
LAUNCH
EVENTS
ART
EXHIBITIONS

9. overall methodology
DRAMA
IMPACT
STYLE
CHANGE

10. overall methodology
DRAMA
IMPACT
STYLE
CHANGE
PRE
TRAINING
TRAINING
EVENT
POST
TRAINING

11. overall methodology
DRAMA
IMPACT
STYLE
CHANGE
PRE
TRAINING
TRAINING
EVENT
POST
TRAINING
• Content Development
• Personality test
• Observation
• Pre-work (Case Studies,
reference materials etc)
• Personal application-
focused
• 2 or more trainers
• Experiential
• Pot pourri of delivery
mechanic
• Exciting slides, Videos
(including our recording), Role
play – Nollywood, Workbooks,
Activities
• Action Points
• Post-test
• Training Report
• Mystery shopping
• Database Relationship
management
• MGM Club
• Honourary membership to
CUSPA

13. FSI
Telco
O&G
ICT

14. Govt
F
M
acility
gt
Est
Health
Edu.
Law

15. C
FMCG
viationA
Arts
onsulting
ospitalityH
Kechi’sFINE ART  FASHION
Books
&
Uka Wu Ilu Refined For Rebirth

16. Thank You
Contact Info
Email: adaa@customercentricityltd.com
Customer Centricity Limited
Ground Floor
15, Biaduo Street
Off Keffi Street
South West Ikoyi
Web: www.customercentricityltd.com
Twitter: @c_centricity
Ada Obuekwe
Cell: +234.803 401 7914