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Customer CentriCity Limited, Nigeria - Abridged credentials

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We are a full service Organisational Health Consulting firm that focuses on the wellness factor in organisations especially as may emanate from people and communication issues

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Customer CentriCity Limited, Nigeria - Abridged credentials

  1. 1. We go round the customer twice Our Philosophy
  2. 2. OUR SERVICESTRAINING CULTURE/ CHANGE MANAGEMENT CONSULTING STRATEGY SESSIONS DATABASE RESEARCH SERVICE MONITORING/ MYSTERY SHOPPING LAUNCH EVENTS ART EXHIBITIONS
  3. 3. DESIGN MONITORING ENHANCEMENT EXPERIENCE MEASUREMENTS/STANDARDS CHECK LISTS RECOGNITION AWARDS Retraining Spot Checks Experience Assessment Surveys (Mystery Shopping) Candid Camera Rewards/ Sanctions experience experience experience WORKSHOP CONSULTING Objective Setting Situation Audits Customer Satisfaction Surveys Outcome forecasting Bespoke Problem Solving Top Level Involvement Intensive Sessions Customer Voyage Chart (c) TRAINING COMMS MANAGEMENT Knowledge (What, Whys and Wherefores) Skills (How + Cross soft skills application) Attitude (The “X” Factor) C U S T O M E R S E R V I C E C O N S U L T I N G
  4. 4. FSI Telco O&G ICT
  5. 5. Govt F M acility gt Est Health Edu. Law
  6. 6. C FMCG viationA Arts onsulting ospitalityH Kechi’sFINE ART  FASHION Books & Uka Wu Ilu Refined For Rebirth
  7. 7. Thank You Contact Info Email: adaa@customercentricityltd.com Customer Centricity Limited SERENDIPITY HOUSE 1, Folashade Awe Street By New Creation Street Lekki Phase 1 Web: www.customercentricityltd.com Twitter: @c_centricity Ada Obuekwe Cell: +234.803 401 7914

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