Dollar General, a five-time Supply Chains to Admire award winner, shares insights on their supply chain at the Supply Chain Insights Global Summit. Presentation given on September 8, 2021.

1. EVP Global Supply Chain
Dollar General Corporation
Tony Zuazo

2. C U ST OME R S
• Value-conscious and convenience-seeking
• Broad cross-section of America ranging from rural to metropolitan communities
S T O R E S/ DISTR IB UTION
• More than 17,500 stores in 46 states*
• Most stores typically operate daily from 8 a.m. to 10 p.m.
• Convenient size in convenient locations with easy in-and-out formats.
• 27 Distribution Centers (Traditional and Fresh)
• Approximately 75% of stores serve communities of less than 20,000
T H E C O M PA NY
• 159,000+ employees*
• Store Support Center office in Goodlettsville, Tenn.
• $33.7 billion in net sales in FY 2020
• Ranked #91 on the Fortune 500 list in May 2021
• Named to the S&P 500 in November 2012
• Included in Fortune’s 2020 World’s Most Admired Companies List and Mass Market
Retailer magazine’s 2019 Retailer of the Year
ABOUT DOLLAR GENERAL
*As of August 2021

3. SERVING OTHERS
• Dollar General’s mission of Serving Others is the
foundation on which the business was built and a
guiding force of its future.
• Dollar General is proud to invest in the
communities it calls home.
• The Dollar General Literacy Foundation awards
grants each year within a 15-mile radius to support
literacy and education.
• Information/Applications at dgliteracy.org
• Since 1993, the DGLF has awarded nearly $200
million to enhance the lives of more than 14 million
individuals through literacy and education.

4. THE LEADING FORUM FOR GLOBAL SUPPLY CHAIN INNOVATORS
IMAGINE
Supply Chain
CUSTOMER Driven Supply Chain
Allocations
Demand
Management
DC Operations
MDM/B2B
Imports
Transportatio
n

5. THE LEADING FORUM FOR GLOBAL SUPPLY CHAIN INNOVATORS
IMAGINE
O u r F r e s h J o u r n e y

6. THE LEADING FORUM FOR GLOBAL SUPPLY CHAIN INNOVATORS
IMAGINE
FreshVision & Goals
Be the leading fill-in destination for the fresh product assortment
our customers want
SALES
GROWTH
EFFICIENCY
4
3
2
COST
1

7. THE LEADING FORUM FOR GLOBAL SUPPLY CHAIN INNOVATORS
IMAGINE
Supply Chain Agility
2018 :: 1 DC :: 312 STORES 2019 :: 4 DCs :: 6,160 STORES
2020 :: 10 DCs :: 16,000 STORES 2021 :: 12 DCs :: 17,500+ STORES
Opened 12 DCs in just over 2.5 years to service 99% of stores

8. THE LEADING FORUM FOR GLOBAL SUPPLY CHAIN INNOVATORS
IMAGINE
Transportation Growth
Exponential growth in Fleet Driver counts to support the vision
Q1' 19 Q4' 19 Q1' 20 Q4' 20 Q1' 21 2021E

9. THE LEADING FORUM FOR GLOBAL SUPPLY CHAIN INNOVATORS
IMAGINE
Replenishment & Systems
Update and unlock fresh focused capabilities
TOOLS
ACCURACY
VISIBILITY
4
3
2
SPEED
1

10. THE LEADING FORUM FOR GLOBAL SUPPLY CHAIN INNOVATORS
IMAGINE
Fresh Strategy Impacts
 Sales Improvements
 Profit Improvements
 In-stock Improvements
 Assortment Unlocked
 Strategic Enablement

11. THE LEADING FORUM FOR GLOBAL SUPPLY CHAIN INNOVATORS
IMAGINE
Next Step
 Increase Assortment in Fresh
 Process Improvements to Reduce Costs
 New Partnerships