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Lean + UX =
(Awesome)
MAY 2013
+
Rocking out Agile
with UX & lean
startup
a
SV-ALN
LUXR.CO MAY 2013
Kate Rutter
www.luxr.co
@katerutter
@luxrco
#SVALN
TWEET!
LUXR.CO MAY 2013
We make products that startup
entrepreneurs use to build
products that people need,
want, and love to buy.
LUXR.CO MAY 2013
I am not an expert on your Agile
or SW dev process.
You are.
My goal is to intro new ideas for
ensuring that ideas get out...fast
and simply...
so you can validate them and
move them forward.
What to expect...
LUXR.CO MAY 2013
“But the code validated!”
“The design was brilliant.
It just never launched.”
“We made an amazing thing.
But nobody wanted it.”
What I NEVER want you to
experience...
LUXR.CO MAY 2013
“But the code validated!”
“The design was brilliant.
It just never launched.”
“We made an amazing thing.
But nobody wanted it.”
What I NEVER want you to
experience...
FAIL
LUXR.CO MAY 2013
“But the code validated!”
“The design was brilliant.
It just never launched.”
“We made an amazing thing.
But nobody wanted it.”
What I NEVER want you to
experience...
waste
LUXR.CO MAY 2013
You may not like the message/pace/
process/pressure/perspective, etc.
That is okay.
All I ask is that you keep an open
mind and try it.
What to expect...
Yeah, the whole
LEAN thing
LUXR.CO MAY 2013
3 Big Ideas
Empathy.
Design.
Products!
User Experience
Build.
Measure.
Learn!
Lean Startup
Agile
Collaborate.
Release.
Improve!
LUXR.CO MAY 2013
“The courage to speak truths,
pleasant or unpleasant, fosters
communication and trust.
“The courage to discard failing
solutions and seek new ones
encourages simplicity.
“The courage to seek real,
concrete answers creates
feedback.”
—Kent Beck
The Values of Agile
LUXR.CO MAY 2013
Eric Ries wrote
a blog post on
Sept 8, 2008
titled “The Lean
Startup.”
incremental
releases
+
reduce
waste
The big idea...
make products
customers
want
+
LUXR.CO MAY 2013
Steve Blank
introduced
“Customer
Development”
in...um...2006.
The big idea...
LUXR.CO MAY 2013
Build.
Measure.
Learn
• Experiments
•!Validated learning
•!Reduce waste
These change everything...
LUXR.CO MAY 2013
risk
timeDefine
The old way
Design
Develop
Release
LUXR.CO MAY 2013
risk
timeDefine
A better way
Design
Develop
Release
LUXR.CO MAY 2013
risk
time
A very different way
LUXR.CO MAY 2013
Empathy.
Design.
Products!
UI UX
via Ed Lea: http://design.org/blog/difference-between-ux-and-ui-subtleties-explained-cereal
product
The big idea...
LUXR.CO MAY 2013
Needs
1. I need...
2. I want...
3. My goal is...
Uses
Mary can...
Features
Users
Sketches,
prototypes,
wireframes,
pixels
Your vision & ideas go here
why
what
how
Interfaces & flows
Prototypes
User stories
This Week
UX Stack BUILD
MEASURE
LEARN
LUXR.CO MAY 2013
Let’s get hands on...
LUXR.CO MAY 2013
{20 min Activity}
Users + problems + solution
Sketch it out
Who are the users?
What problems do they have?
What would be a proposed solution?
LUXR.CO MAY 2013
Users + Problem + Solution map
“the DNA of an idea”
5 min
LUXR.CO MAY 2013
Users + Problem + Solution map
a mobile app for
delegating tasks
business professionals
Working parents
with with kids
needs to know when
something’s done
Too much to do, not
enough time
needs to share
tasks on the go
Task-a-doodle
“the DNA of an idea”
5 min
May 2013
LUXR.CO MAY 2013
Users + Problem + Solution map
a mobile app for
delegating tasks
business professionals
Working parents
with with kids
needs to know when
something’s done
Too much to do, not
enough time
needs to share
tasks on the go
Task-a-doodle
“the DNA of an idea”
1 min
May 2013
LUXR.CO MAY 2013
{Activity}
Rapid Sketching
Clothespin Man
5 min
LUXR.CO MAY 2013
Needs
1. I need...
2. I want...
3. My goal is...
Uses
Mary can...
Features
Users
Sketches,
prototypes,
wireframes,
pixels
Your vision & ideas go here
why
what
how
Interfaces & flows
Prototypes
User stories
This Week
UX Stack
LUXR.CO MAY 2013
Picture your user as a
plausible human person.
Make a quick portrait:
Name, face & a few
quick facts.
Who is it for?
5 min
Working mom, 2 kids,
in insurance sales.
LUXR.CO MAY 2013
Users + Problem + Solution map
a mobile app for
delegating tasks
business professionals
Working parents
with with kids
needs to know when
something’s done
Too much to do, not
enough time
needs to share
tasks on the go
Task-a-doodle
“the DNA of an idea”
May 2013
Working mom, 2 kids,
in insurance sales.
Mary
LUXR.CO MAY 2013
Needs
1. I need...
2. I want...
3. My goal is...
Uses
Mary can...
Features
Users
Sketches,
prototypes,
wireframes,
pixels
Your vision & ideas go here
why
what
how
Interfaces & flows
Prototypes
User stories
This Week
UX Stack
LUXR.CO MAY 2013
Understand and validate
the problem.
Sketch a quick scene
of a moment of need.
Why do they care?
5 min
Too much to do, not enough
time makes her crazy.
LUXR.CO MAY 2013
Users + Problem + Solution map
a mobile app for
delegating tasks
business professionals
Working parents
with with kids
needs to know when
something’s done
Too much to do, not
enough time
needs to share
tasks on the go
Task-a-doodle
“the DNA of an idea”
May 2013
Working mom, 2 kids,
in insurance sales.
Too much to do, not enough
time makes her crazy.
Mary
Mary
LUXR.CO MAY 2013
Needs
1. I need...
2. I want...
3. My goal is...
Uses
Mary can...
Features
Users
Sketches,
prototypes,
wireframes,
pixels
Your vision & ideas go here
why
what
how
Interfaces & flows
Prototypes
User stories
This Week
UX Stack
LUXR.CO MAY 2013
What’s the value?
Identify the value of your
solution.
Sketch a quick scene
of the moment of value.
5 min
Feel the relief and
accomplishment of
completion.
LUXR.CO MAY 2013
Users + Problem + Solution map
a mobile app for
delegating tasks
business professionals
Working parents
with with kids
needs to know when
something’s done
Too much to do, not
enough time
needs to share
tasks on the go
Task-a-doodle
“the DNA of an idea”
May 2013
Working mom, 2 kids,
in insurance sales.
Too much to do, not enough
time makes her crazy.
Feel the relief and
accomplishment of completion.
Mary
Mary Task-a-doodle
Mary
LUXR.CO MAY 2013
a mobile app for
delegating tasks
business professionals
Working parents
with with kids
needs to know when
something’s done
Too much to do, not
enough time
needs to share
tasks on the go
Task-a-doodle May 2013
Working mom, 2 kids,
in insurance sales.
Too much to do, not enough
time makes her crazy.
Feel the relief and
accomplishment of completion.
Mary
Mary Task-a-doodle
Mary
Validate in the world
LUXR.CO MAY 2013
Needs
1. I need...
2. I want...
3. My goal is...
Uses
Mary can...
Features
Users
Sketches,
prototypes,
wireframes,
pixels
Your vision & ideas go here
why
what
how
Interfaces & flows
Prototypes
User stories
This Week
UX Stack BUILD
MEASURE
LEARN
LUXR.CO MAY 2013
Into practice
Making it real
Sprints
Epics
Themes
Ready stories
LUXR.CO MAY 2013
“The (validated) code validated!”
“The design is getting brilliant.
We know because people use it more
with each iteration”
“We made an amazing thing.
Because everybody uses it.”
What I want us ALL to say...
LUXR.CO MAY 2013
“The (validated) code validated!”
“The design is getting brilliant.
We know because people use it more
with each iteration”
“We made an amazing thing.
Because everybody uses it.”
What I want us ALL to say...
WIN
LUXR.CO MAY 2013
Geek out & learn tons more
LUXR.CO MAY 2013
LUXr makes products that coach early-stage
entrepreneurs on effective practices to deliver products
that customers want, need and love to buy.
LUXr.co
3435 Cesar Chavez, San Francisco, CA • 94110
The Juhl, 353 E. Bonneville Ave., Las Vegas, NV • 89101
info@luxr.co • http://luxr.co • twitter: @luxrco • www.facebook.com/LUXrInc
images
• Ed Lea: http://design.org/blog/difference-between-ux-and-ui-subtleties-explained-cereal
• http://www.flickr.com/photos/pompien/6160278603/
!""#$%%&'()*+,
-&'()+,
./0123
worksheet
!""#$%%&'()*+,
-&'()+,
./0123
the Molecule 45"6
problem
have
addresses
use
solution
people
Meet __________________.
________________
has this problem:
With __________________,
__________________ can...

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LUXr (Lean + UX)*Agile=awesome

  • 1. Lean + UX = (Awesome) MAY 2013 + Rocking out Agile with UX & lean startup a SV-ALN
  • 2. LUXR.CO MAY 2013 Kate Rutter www.luxr.co @katerutter @luxrco #SVALN TWEET!
  • 3. LUXR.CO MAY 2013 We make products that startup entrepreneurs use to build products that people need, want, and love to buy.
  • 4. LUXR.CO MAY 2013 I am not an expert on your Agile or SW dev process. You are. My goal is to intro new ideas for ensuring that ideas get out...fast and simply... so you can validate them and move them forward. What to expect...
  • 5. LUXR.CO MAY 2013 “But the code validated!” “The design was brilliant. It just never launched.” “We made an amazing thing. But nobody wanted it.” What I NEVER want you to experience...
  • 6. LUXR.CO MAY 2013 “But the code validated!” “The design was brilliant. It just never launched.” “We made an amazing thing. But nobody wanted it.” What I NEVER want you to experience... FAIL
  • 7. LUXR.CO MAY 2013 “But the code validated!” “The design was brilliant. It just never launched.” “We made an amazing thing. But nobody wanted it.” What I NEVER want you to experience... waste
  • 8. LUXR.CO MAY 2013 You may not like the message/pace/ process/pressure/perspective, etc. That is okay. All I ask is that you keep an open mind and try it. What to expect...
  • 10. LUXR.CO MAY 2013 3 Big Ideas Empathy. Design. Products! User Experience Build. Measure. Learn! Lean Startup Agile Collaborate. Release. Improve!
  • 11. LUXR.CO MAY 2013 “The courage to speak truths, pleasant or unpleasant, fosters communication and trust. “The courage to discard failing solutions and seek new ones encourages simplicity. “The courage to seek real, concrete answers creates feedback.” —Kent Beck The Values of Agile
  • 12. LUXR.CO MAY 2013 Eric Ries wrote a blog post on Sept 8, 2008 titled “The Lean Startup.” incremental releases + reduce waste The big idea... make products customers want +
  • 13. LUXR.CO MAY 2013 Steve Blank introduced “Customer Development” in...um...2006. The big idea...
  • 14. LUXR.CO MAY 2013 Build. Measure. Learn • Experiments •!Validated learning •!Reduce waste These change everything...
  • 15. LUXR.CO MAY 2013 risk timeDefine The old way Design Develop Release
  • 16. LUXR.CO MAY 2013 risk timeDefine A better way Design Develop Release
  • 17. LUXR.CO MAY 2013 risk time A very different way
  • 18. LUXR.CO MAY 2013 Empathy. Design. Products! UI UX via Ed Lea: http://design.org/blog/difference-between-ux-and-ui-subtleties-explained-cereal product The big idea...
  • 19. LUXR.CO MAY 2013 Needs 1. I need... 2. I want... 3. My goal is... Uses Mary can... Features Users Sketches, prototypes, wireframes, pixels Your vision & ideas go here why what how Interfaces & flows Prototypes User stories This Week UX Stack BUILD MEASURE LEARN
  • 20. LUXR.CO MAY 2013 Let’s get hands on...
  • 21. LUXR.CO MAY 2013 {20 min Activity} Users + problems + solution Sketch it out Who are the users? What problems do they have? What would be a proposed solution?
  • 22. LUXR.CO MAY 2013 Users + Problem + Solution map “the DNA of an idea” 5 min
  • 23. LUXR.CO MAY 2013 Users + Problem + Solution map a mobile app for delegating tasks business professionals Working parents with with kids needs to know when something’s done Too much to do, not enough time needs to share tasks on the go Task-a-doodle “the DNA of an idea” 5 min May 2013
  • 24. LUXR.CO MAY 2013 Users + Problem + Solution map a mobile app for delegating tasks business professionals Working parents with with kids needs to know when something’s done Too much to do, not enough time needs to share tasks on the go Task-a-doodle “the DNA of an idea” 1 min May 2013
  • 25. LUXR.CO MAY 2013 {Activity} Rapid Sketching Clothespin Man 5 min
  • 26. LUXR.CO MAY 2013 Needs 1. I need... 2. I want... 3. My goal is... Uses Mary can... Features Users Sketches, prototypes, wireframes, pixels Your vision & ideas go here why what how Interfaces & flows Prototypes User stories This Week UX Stack
  • 27. LUXR.CO MAY 2013 Picture your user as a plausible human person. Make a quick portrait: Name, face & a few quick facts. Who is it for? 5 min Working mom, 2 kids, in insurance sales.
  • 28. LUXR.CO MAY 2013 Users + Problem + Solution map a mobile app for delegating tasks business professionals Working parents with with kids needs to know when something’s done Too much to do, not enough time needs to share tasks on the go Task-a-doodle “the DNA of an idea” May 2013 Working mom, 2 kids, in insurance sales. Mary
  • 29. LUXR.CO MAY 2013 Needs 1. I need... 2. I want... 3. My goal is... Uses Mary can... Features Users Sketches, prototypes, wireframes, pixels Your vision & ideas go here why what how Interfaces & flows Prototypes User stories This Week UX Stack
  • 30. LUXR.CO MAY 2013 Understand and validate the problem. Sketch a quick scene of a moment of need. Why do they care? 5 min Too much to do, not enough time makes her crazy.
  • 31. LUXR.CO MAY 2013 Users + Problem + Solution map a mobile app for delegating tasks business professionals Working parents with with kids needs to know when something’s done Too much to do, not enough time needs to share tasks on the go Task-a-doodle “the DNA of an idea” May 2013 Working mom, 2 kids, in insurance sales. Too much to do, not enough time makes her crazy. Mary Mary
  • 32. LUXR.CO MAY 2013 Needs 1. I need... 2. I want... 3. My goal is... Uses Mary can... Features Users Sketches, prototypes, wireframes, pixels Your vision & ideas go here why what how Interfaces & flows Prototypes User stories This Week UX Stack
  • 33. LUXR.CO MAY 2013 What’s the value? Identify the value of your solution. Sketch a quick scene of the moment of value. 5 min Feel the relief and accomplishment of completion.
  • 34. LUXR.CO MAY 2013 Users + Problem + Solution map a mobile app for delegating tasks business professionals Working parents with with kids needs to know when something’s done Too much to do, not enough time needs to share tasks on the go Task-a-doodle “the DNA of an idea” May 2013 Working mom, 2 kids, in insurance sales. Too much to do, not enough time makes her crazy. Feel the relief and accomplishment of completion. Mary Mary Task-a-doodle Mary
  • 35. LUXR.CO MAY 2013 a mobile app for delegating tasks business professionals Working parents with with kids needs to know when something’s done Too much to do, not enough time needs to share tasks on the go Task-a-doodle May 2013 Working mom, 2 kids, in insurance sales. Too much to do, not enough time makes her crazy. Feel the relief and accomplishment of completion. Mary Mary Task-a-doodle Mary Validate in the world
  • 36. LUXR.CO MAY 2013 Needs 1. I need... 2. I want... 3. My goal is... Uses Mary can... Features Users Sketches, prototypes, wireframes, pixels Your vision & ideas go here why what how Interfaces & flows Prototypes User stories This Week UX Stack BUILD MEASURE LEARN
  • 37. LUXR.CO MAY 2013 Into practice Making it real Sprints Epics Themes Ready stories
  • 38. LUXR.CO MAY 2013 “The (validated) code validated!” “The design is getting brilliant. We know because people use it more with each iteration” “We made an amazing thing. Because everybody uses it.” What I want us ALL to say...
  • 39. LUXR.CO MAY 2013 “The (validated) code validated!” “The design is getting brilliant. We know because people use it more with each iteration” “We made an amazing thing. Because everybody uses it.” What I want us ALL to say... WIN
  • 40. LUXR.CO MAY 2013 Geek out & learn tons more
  • 41. LUXR.CO MAY 2013 LUXr makes products that coach early-stage entrepreneurs on effective practices to deliver products that customers want, need and love to buy. LUXr.co 3435 Cesar Chavez, San Francisco, CA • 94110 The Juhl, 353 E. Bonneville Ave., Las Vegas, NV • 89101 info@luxr.co • http://luxr.co • twitter: @luxrco • www.facebook.com/LUXrInc images • Ed Lea: http://design.org/blog/difference-between-ux-and-ui-subtleties-explained-cereal • http://www.flickr.com/photos/pompien/6160278603/
  • 43. !""#$%%&'()*+, -&'()+, ./0123 the Molecule 45"6 problem have addresses use solution people Meet __________________. ________________ has this problem: With __________________, __________________ can...