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Using AI and psychology to
create better personalised
content
WHAT REALLY MAKES US CLICK?
CENTAUR CHESS?
“Data data
everywhere and
not a thought to
think”
Prof. John Allen Paulos,
Mathematician
“Half of my
marketing
doesn’t work. I
just don’t know
which half”
John Wannamaker,
Marketing Pioneer
WHAT IF WE’VE ONLY BEEN
LOOKING AT HALF THE
STORY?
LEMON. HOW THE ADVERTISING BRAIN TURNED SOUR

By Orlando Wood
CHANGE THE GAME WITH
CONTENT DATA
GAME CHANGING 

Marketeers can learn from
the real content pros
NOW YOU CAN BE MORE
THINGS TO MORE
PEOPLE
TURNING CREATIVE INTO DATA 

Atomisation of display creative executions to identify key engagement-driving content elements using AI
Wine
Logo
Cable
Identifyable clusters of creative elements which we
then match to engagement impact by audience
Unsupervised objects
THE BEHAVIOURAL
ECONOMISTS WERE
ONLY HALF RIGHT
THERE IS NO LOWEST COMMON CREATIVE DENOMINATOR 

Using psychology to tap into what makes us individually click
INTROSPECTIVE OUTGOING
More mention of broadband speed (xxMb) Generally a lot more and a lot smaller text
Inanimate objects
Factual
Introverted movie titles/channels available
Introverted activities
Mention os sale (red hot, sizzling)/badass broadband! Shorter, snappier tagline or questions
People/Figures
Bolt
Graphics Sport
Commitment free
INTROSPECTIVE OUTGOING
PERSONAL
SUGGESTIONS
• Include White sash upper left
• TV facing left
• Remove TV glow (normal TV)
• Introverted TV (sci-fi series,
Fox, Sky One)
• They love box & remote
• They like the big cable behind
the TV, cable coming from
right hand side
• Glass box television
• TV facing right
• Extraverted TV content
(Universal, Proven Innocent,
SWAT, Dave channel, Sky
Sports, Walking Dead)
• Add depth (horizon)
• Add more extraverted content
• Remove box & remote
• Love multiple TV's
PERSONALISED
CONTENT

The differences 

can be subtle
‘MIRRORING’ 

But still “on brand”
Muted / subtle graphic assets
Use of product / pack shot
Use of facts and stats in post copy
More colourful and
exciting graphics
Image shows
multiple people
(group of friends)
Larger, bolder
headline
Mention of ‘friends’
+ emojis to show
multiple friend
groups
THE ART OF THE COPYWRITER| Language as well as visuals
TheContentGap
Resources available
Traditional production
THE CONTENT GAP 

It’s time we automated
Content
Personalisedinteractions
3 KEY LEARNINGS FROM OUR WORK TOGETHER
SUMMARY
1 By atomising and automating we can save on labour
intensive production costs
CONTENT IS DATA
2 By tailoring communications to individuals we can
generate an uplift of up to 50% increase in sales
PEOPLE ARE
INDIVIDUALS
3 By closing the content gap with technology we
make creative directors 80% less grumpy*
*THIS ONE ISN’T GUARANTEED
CREATIVES AND AI 

WORK TOGETHER
BE MORE CENTAUR
Thank you.

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What really makes us click?

  • 1. Using AI and psychology to create better personalised content WHAT REALLY MAKES US CLICK?
  • 3. “Data data everywhere and not a thought to think” Prof. John Allen Paulos, Mathematician
  • 4. “Half of my marketing doesn’t work. I just don’t know which half” John Wannamaker, Marketing Pioneer
  • 5. WHAT IF WE’VE ONLY BEEN LOOKING AT HALF THE STORY?
  • 6. LEMON. HOW THE ADVERTISING BRAIN TURNED SOUR
 By Orlando Wood
  • 7. CHANGE THE GAME WITH CONTENT DATA
  • 8. GAME CHANGING 
 Marketeers can learn from the real content pros
  • 9. NOW YOU CAN BE MORE THINGS TO MORE PEOPLE
  • 10.
  • 11. TURNING CREATIVE INTO DATA 
 Atomisation of display creative executions to identify key engagement-driving content elements using AI Wine Logo Cable Identifyable clusters of creative elements which we then match to engagement impact by audience Unsupervised objects
  • 13. THERE IS NO LOWEST COMMON CREATIVE DENOMINATOR 
 Using psychology to tap into what makes us individually click INTROSPECTIVE OUTGOING More mention of broadband speed (xxMb) Generally a lot more and a lot smaller text Inanimate objects Factual Introverted movie titles/channels available Introverted activities Mention os sale (red hot, sizzling)/badass broadband! Shorter, snappier tagline or questions People/Figures Bolt Graphics Sport Commitment free
  • 14. INTROSPECTIVE OUTGOING PERSONAL SUGGESTIONS • Include White sash upper left • TV facing left • Remove TV glow (normal TV) • Introverted TV (sci-fi series, Fox, Sky One) • They love box & remote • They like the big cable behind the TV, cable coming from right hand side • Glass box television • TV facing right • Extraverted TV content (Universal, Proven Innocent, SWAT, Dave channel, Sky Sports, Walking Dead) • Add depth (horizon) • Add more extraverted content • Remove box & remote • Love multiple TV's
  • 16. ‘MIRRORING’ 
 But still “on brand” Muted / subtle graphic assets Use of product / pack shot Use of facts and stats in post copy More colourful and exciting graphics Image shows multiple people (group of friends) Larger, bolder headline Mention of ‘friends’ + emojis to show multiple friend groups
  • 17. THE ART OF THE COPYWRITER| Language as well as visuals
  • 18. TheContentGap Resources available Traditional production THE CONTENT GAP 
 It’s time we automated Content Personalisedinteractions
  • 19. 3 KEY LEARNINGS FROM OUR WORK TOGETHER SUMMARY
  • 20. 1 By atomising and automating we can save on labour intensive production costs CONTENT IS DATA
  • 21. 2 By tailoring communications to individuals we can generate an uplift of up to 50% increase in sales PEOPLE ARE INDIVIDUALS
  • 22. 3 By closing the content gap with technology we make creative directors 80% less grumpy* *THIS ONE ISN’T GUARANTEED CREATIVES AND AI 
 WORK TOGETHER