Definition as well as examples of recognition programs used by HR teams as a way to engage and motivate employees. Top recognition programs in 2017.

1. RECOGNITION PROGRAMS
Marcela Guerra

2. AGENDA
 What is a Recognition Programs?
 Types of Recognition Programs;
 Examples;
 The Importance of Personalized Recognition.

3. RECOGNITION PROGRAMS
Formal non-monetary way to congratulate employees who go
above and beyond to achieve something important to the
organization and in alignment with the its values (Fisher, 2015).
In the past, a way to to reward employees for their long-term
loyalty to the organization (Dessler, Chhinzer, & Cole, 2013, p.
342).
Nowadays, recognize the employees’ efforts is essential to
retain best human capital. Employees who feel valued are more
loyal and motivated (Dessler, Chhinzer, & Cole, 2013, p. 342).

4. TYPES
 Formal recognition from the organization`s executives for
employees or teams;
 Peer-to-peer recognition;
 Recognition for ideas or suggestions to improve the
organization`s profitability;
 Long-service recognition.
(Fisher, 2015)

5. TOP RECOGNITION PROGRAMS IN
2017 WorldatWork (2017)

6. EXAMPLES
 MIT
•MIT Excellence Awards (individuals and teams):
acknowledge work of service, support, administrative
and sponsored research staff.
•Infinite Mile Award (individuals and teams):
significant accomplishment in their department, labs
or centers.
•Appreciation Award: “on-the-spot” awards, day-to-
day small awards.
(Human Resources at MIT, n.d.)

7. EXAMPLES
Zappos
•Coworker Bonus Program: rewards workers for wow
moments.
•Grant-a-Wish Program.
•Zappos Dollars (Zollars) for going above and beyond.
•Master of WOW Parking: a week of special parking
spot for collaboration.
•Hero Award: monthly parade.
(Zappos Insights, 2012)

8. EXAMPLES
Disney
•“Sincere, every-day acknowledgment for ‘going above
and beyond’ in daily tasks”
•“Special moments and opportunities that focus on
larger accomplishments and significant milestones”
(Jones, 2016)

9. PERSONALIZED RECOGNITION
 Personalized moment and gift are important;
 Different generations, different motivations;
 Diversity.
 Public x private moment of recognition;

10. REFERENCES
•Dessler, G., Chhinzer, N., & Cole, N. D. (2013). Human Resource Management in Canada. Toronto: Pearson.
•Fisher, J. G. (2015). Strategic Reward and Recognition: Improving Employee Performance Through Non-
monetary Incentives. London: Kogan Page.
•Human Resource Department of Havard University. (s.d.). Recognizing and Rewarding Your Staff. Fonte:
Human Resource Department of Havard University: https://hr.fas.harvard.edu/recognition
•Human Resources at MIT. (s.d.). MIT's Recognition Program. Fonte: Human Resources at MIT:
http://hrweb.mit.edu/rewards/about-program
•Jones, B. (26 de January de 2016). Celebrate The Everyday And Beyond: The Value Of Consistent Recognition In
The Workplace. Fonte: Disney Institute: https://disneyinstitute.com/blog/2016/01/celebrate-the-everyday-
and-beyond-the-value-of-consistent-recognition-in-the-workplace/
•WorldatWork. (2017). Trends in Employee Recognition. WorldatWork.
•Zappos Insights. (9 de October de 2012). Four Peer-To-Peer Ways Zappos Employees Reward Each Other.
Fonte: Zappos Insights: https://www.zapposinsights.com/blog/item/four-peertopeer-ways-zappos-employees-
reward-each-other

11. THANK YOU!
Recognition Programs
Marcela Guerra