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If  Social  Learning  is    


   If Social Learning is the Answer,
March 27, 2013
Social Learning Edition Question?	

         What’s the
ON24 Virtual Learning Edge


Principal, SensifyGroup
@marciamarcia #ON24VLE
marcia@marciaconner.com
Marcia Conner




            MARCIA  CONNER  
            !
            Principal, SensifyGroup
#ON24VLE
            Author, Advisor, Industry Analyst
›❯    Social learning backstory
›❯    Shared definitions
›❯    Common misconceptions
›❯    Technical framework
›❯    Your choices
›❯    Open conversation




#ON24VLE
CC DeaPea Jay http://www.flickr.com/photos/deapeajay/3051173258/
                     #ON24VLE




34 Gigabytes. 1,005,000
words. 147 newspapers-worth
of information. Each day.
Source of these stat and many more on my website at http://j.mp/sobiznumbers




                                                                           CC Thomas Hawk http://www.flickr.com/photos/thomashawk/12249071/
  $300 Billion
  lost in productivity
  by people not
  engaged at work.


  Each disengaged employee
  costs on average $10,000
  in profit annually.
       1 in 2 business leaders say they
  1 don’tbusiness leaders
     in 2 have access to information
           needed to do their jobs.
  say they don’t have access to
  information they need to do their jobs.                  #ON24VLE
CC Thomas Hawk http://www.flickr.com/photos/thomashawk/216927%7019/
                                            #ON24VLE




92% of us
have more confidence in information found
online than we do from any other source.
SOCIAL LEARNING
      How can we prepare for
       an emerging future?



#ON24VLE
CC Oleg Ski http://www.flickr.com/photos/sklyanchuk/4474773366/
                  #ON24VLE

    Learning would be
exceedingly laborious,
          not to mention
              hazardous,
       if people had to
      rely solely on the
   effects of their own
actions to inform them
             what to do.
 Telus       Albert Bandura
CC Thomas Hawk http://www.flickr.com/photos/thomashawk/6214329968/
                                    #ON24VLE

SOCIAL MEDIA is technology used
to engage three or more people.

SOCIAL LEARNING is participating
with others to make sense of new
ideas.

What’s new is how powerfully THEY
WORK TOGETHER, CONNECTED.
               The New Social Learning
But socializing
   But socializing     But our job is to
    distracts from
   distracts from     share the work of
       learning.
      learning.            experts.




   But people               But trainers
    will share               will never
    incorrect               go for this.
  information.


#ON24VLE
CC Thomas Hawk http://www.flickr.com/photos/thomashawk/3234770637/
           #ON24VLE



 The real voyage
   of discovery is
   not in seeking
new landscapes,
   but of having
       new eyes.

     Marcel Proust
SOCIAL LEARNING
    How can we transition from
  building learning departments to
     fostering learning cultures?


#ON24VLE
10 Things Said About Social Learning




                                                                 CC Christian Bortes http://www.flickr.com/photos/bortescristian/4819478652/
           True or False?
           1.  Social learning is new.
           2.  Social learning requires digital tools.
           3.  Social learning needs social learning policies.
           4.  There's not data to support social learning,
               and no way to show ROI.
           5.  It's always informal (or never informal).
           6.  A vendor can sell you social learning.
           7.  You need a social learning program before
               your organization can learn socially.
           8.  For social learning to provide value you need
               a new LMS. Or an upgrade. Or an LMS at all.
 10 Things Said About Social
           9.  You can stop social learning from
               happening.
         Technology
           10. Social learning doesn’t affect you.
#ON24VLE
big and strong.
The job is to get
                                                                    #ON24VLE




               CC Dennis Young http://www.flickr.com/photos/dennis/290378089/
Take Action
Connect Emotion
Use Imagination
Be Obstinate
Choose Usefulness

Enginuity, 2014

#ON24VLE
#ON24VLE
Social Media for Learning


Online Community
Media Sharing
Microsharing
Living Content
Virtual Immersive Environments
     Social media for learning
CC Mathew Sullivan http://www.flickr.com/photos/shoebappa/447992165/
                          #ON24VLE




We construct, create, discover,
and succeed together, connected.
DEMOGRAPHICS     MASHUPS
SMARTER WORKFORCE
                         Age           Roles
                     Generation     Technologies
                      Lifestyle       Content


                       SAVVY        CONNECTION

                      Consumer       Confident
                     Technologist     Evolving
                       Curator        Organic
SOCIAL LEARNING
  How can we address modern
        expectations?



#ON24VLE
CC Andy Powe http://www.flickr.com/photos/andypowe11/4124475000/
Systematically
                                      #ON24VLE



remove obstacles.



91% of adults online in US (129M)
access social media in a typical
month. Most access it during work
hours, increasingly for doing work.
river?
            your rocks?
            What is your
             Where are
                                                         #ON24VLE




CC Thomas Hawk http://www.flickr.com/photos/thomashawk/3188126657/
SOCIAL LEARNING
           How can we get our
              time back?



#ON24VLE
CC Malix http://www.flickr.com/photos/mallix/2586969604/
                            #ON24VLE




I store my knowledge in my friends.
                    Karen Stephenson
In organizations where people horde
knowledge and resist new ideas, where
leaders say things about learning that
sound good and then fall back on sage
on the stage techniques, technology
only increases costs and drains resources.


Technology accelerates what’s there.

                     Creating a Learning Culture
#ON24VLE
CC Slowtron http://www.flickr.com/photos/fuckr/91530309
                                           #ON24VLE



Highly engaged employees are
87% less likely to leave their
organizations than highly disengaged
employees.

Financial standouts are 57%
more likely than underperformers to use
collaborative and social tools to enable
global teams to work.

Companies with highly-engaged
employees have 26%           higher
revenue per employee.
SOCIAL LEARNING
   How can we introduce new
         possibilities?



#ON24VLE
How do you feel about social tools?   What are your colleagues currently
                                        doing with social tools? Your




                                                                           CC Aldo Cavini Benedetti http://www.flickr.com/photos/aldoaldoz/4130747145/
                                             employees? Peers?




Get clear. Get informed. Get ideating. Get going.




                                         Demonstrate your interest in
What project that you’re personally     being at the table by listening,
responsible for would benefit from        learning and participating
being augmented by social tools?                   actively.
Start slow. Yet go.
                                                                            #ON24VLE




CC Victoria Pickering http://www.flickr.com/photos/vpickering/4716274268/
CC Thomas Hawk http://flickr.com/photos/thomashawk/4235550946/
                            #ON24VLE




 Move from command and control to
encourage and engage. Jane Hart @c4lpt
SOCIAL LEARNING
      How can we be smarter,
        stronger, together,
           connected?


#ON24VLE
With permission from Maideck http://www.flickr.com/photos/maidek/2791346321/

                                                       #ON24VLE




Create an environment
   where people soar.
We are better together, connected.
Would you please connect?


marcia@marciaconner.com
http://marciaconner.com
http://about.me/marcia
@marciamarcia

Download the playground rules
http://marciaconner.com/playground-rules/

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If Social Learning is the Answer, What's the Question?

  • 1. If  Social  Learning  is     If Social Learning is the Answer, March 27, 2013 Social Learning Edition Question? What’s the ON24 Virtual Learning Edge Principal, SensifyGroup @marciamarcia #ON24VLE marcia@marciaconner.com
  • 2. Marcia Conner MARCIA  CONNER   ! Principal, SensifyGroup #ON24VLE Author, Advisor, Industry Analyst
  • 3. ›❯  Social learning backstory ›❯  Shared definitions ›❯  Common misconceptions ›❯  Technical framework ›❯  Your choices ›❯  Open conversation #ON24VLE
  • 4. CC DeaPea Jay http://www.flickr.com/photos/deapeajay/3051173258/ #ON24VLE 34 Gigabytes. 1,005,000 words. 147 newspapers-worth of information. Each day.
  • 5. Source of these stat and many more on my website at http://j.mp/sobiznumbers CC Thomas Hawk http://www.flickr.com/photos/thomashawk/12249071/ $300 Billion lost in productivity by people not engaged at work. Each disengaged employee costs on average $10,000 in profit annually. 1 in 2 business leaders say they 1 don’tbusiness leaders in 2 have access to information needed to do their jobs. say they don’t have access to information they need to do their jobs. #ON24VLE
  • 6. CC Thomas Hawk http://www.flickr.com/photos/thomashawk/216927%7019/ #ON24VLE 92% of us have more confidence in information found online than we do from any other source.
  • 7. SOCIAL LEARNING How can we prepare for an emerging future? #ON24VLE
  • 8. CC Oleg Ski http://www.flickr.com/photos/sklyanchuk/4474773366/ #ON24VLE Learning would be exceedingly laborious, not to mention hazardous, if people had to rely solely on the effects of their own actions to inform them what to do. Telus Albert Bandura
  • 9. CC Thomas Hawk http://www.flickr.com/photos/thomashawk/6214329968/ #ON24VLE SOCIAL MEDIA is technology used to engage three or more people. SOCIAL LEARNING is participating with others to make sense of new ideas. What’s new is how powerfully THEY WORK TOGETHER, CONNECTED. The New Social Learning
  • 10. But socializing But socializing But our job is to distracts from distracts from share the work of learning. learning. experts. But people But trainers will share will never incorrect go for this. information. #ON24VLE
  • 11. CC Thomas Hawk http://www.flickr.com/photos/thomashawk/3234770637/ #ON24VLE The real voyage of discovery is not in seeking new landscapes, but of having new eyes. Marcel Proust
  • 12. SOCIAL LEARNING How can we transition from building learning departments to fostering learning cultures? #ON24VLE
  • 13. 10 Things Said About Social Learning CC Christian Bortes http://www.flickr.com/photos/bortescristian/4819478652/ True or False? 1.  Social learning is new. 2.  Social learning requires digital tools. 3.  Social learning needs social learning policies. 4.  There's not data to support social learning, and no way to show ROI. 5.  It's always informal (or never informal). 6.  A vendor can sell you social learning. 7.  You need a social learning program before your organization can learn socially. 8.  For social learning to provide value you need a new LMS. Or an upgrade. Or an LMS at all. 10 Things Said About Social 9.  You can stop social learning from happening. Technology 10. Social learning doesn’t affect you. #ON24VLE
  • 14. big and strong. The job is to get #ON24VLE CC Dennis Young http://www.flickr.com/photos/dennis/290378089/
  • 15. Take Action Connect Emotion Use Imagination Be Obstinate Choose Usefulness Enginuity, 2014 #ON24VLE
  • 16. #ON24VLE Social Media for Learning Online Community Media Sharing Microsharing Living Content Virtual Immersive Environments Social media for learning
  • 17. CC Mathew Sullivan http://www.flickr.com/photos/shoebappa/447992165/ #ON24VLE We construct, create, discover, and succeed together, connected.
  • 18. DEMOGRAPHICS MASHUPS SMARTER WORKFORCE Age Roles Generation Technologies Lifestyle Content SAVVY CONNECTION Consumer Confident Technologist Evolving Curator Organic
  • 19. SOCIAL LEARNING How can we address modern expectations? #ON24VLE
  • 20. CC Andy Powe http://www.flickr.com/photos/andypowe11/4124475000/ Systematically #ON24VLE remove obstacles. 91% of adults online in US (129M) access social media in a typical month. Most access it during work hours, increasingly for doing work.
  • 21. river? your rocks? What is your Where are #ON24VLE CC Thomas Hawk http://www.flickr.com/photos/thomashawk/3188126657/
  • 22. SOCIAL LEARNING How can we get our time back? #ON24VLE
  • 23. CC Malix http://www.flickr.com/photos/mallix/2586969604/ #ON24VLE I store my knowledge in my friends. Karen Stephenson
  • 24. In organizations where people horde knowledge and resist new ideas, where leaders say things about learning that sound good and then fall back on sage on the stage techniques, technology only increases costs and drains resources. Technology accelerates what’s there. Creating a Learning Culture #ON24VLE
  • 25. CC Slowtron http://www.flickr.com/photos/fuckr/91530309 #ON24VLE Highly engaged employees are 87% less likely to leave their organizations than highly disengaged employees. Financial standouts are 57% more likely than underperformers to use collaborative and social tools to enable global teams to work. Companies with highly-engaged employees have 26% higher revenue per employee.
  • 26. SOCIAL LEARNING How can we introduce new possibilities? #ON24VLE
  • 27. How do you feel about social tools? What are your colleagues currently doing with social tools? Your CC Aldo Cavini Benedetti http://www.flickr.com/photos/aldoaldoz/4130747145/ employees? Peers? Get clear. Get informed. Get ideating. Get going. Demonstrate your interest in What project that you’re personally being at the table by listening, responsible for would benefit from learning and participating being augmented by social tools? actively.
  • 28. Start slow. Yet go. #ON24VLE CC Victoria Pickering http://www.flickr.com/photos/vpickering/4716274268/
  • 29. CC Thomas Hawk http://flickr.com/photos/thomashawk/4235550946/ #ON24VLE Move from command and control to encourage and engage. Jane Hart @c4lpt
  • 30. SOCIAL LEARNING How can we be smarter, stronger, together, connected? #ON24VLE
  • 31. With permission from Maideck http://www.flickr.com/photos/maidek/2791346321/ #ON24VLE Create an environment where people soar.
  • 32. We are better together, connected. Would you please connect? marcia@marciaconner.com http://marciaconner.com http://about.me/marcia @marciamarcia Download the playground rules http://marciaconner.com/playground-rules/