Gigi Johnson, Inaugural Director of the UCLA Center for Music Innovation, shared this presentation at SXSW Music 2015. She discussed how artists and those who support them might think differently about planning how to work with data, and how the "Digital Ma" and Small Data might make sense for artists in a world shifting from transactional music purchases to relational content. She talked about Super Fans and tools that are in use now for engaging with your fans, plus concerns as this shift continues for artists.
3. WE ARE CREATING FOR A
(INTER)CONNECTED WORLD
Source: Facebook
4. ”
“
Basically, I equate ‘free’ with the
decline of the music business," Morris
declared. "Why should anyone pay for
anything if they can get it for free? In
certain instances, it’s worth a
discussion. But in general, free is death.
Doug Morris, Sony Music
HITS Daily Double, March 11, 2015
5. THE SHIFT:
TRANSACTIONAL TO RELATIONAL
-
50,000,000
100,000,000
150,000,000
200,000,000
250,000,000
2012 2013 2014
US Recorded Music Units, 2012-2014 – Nielsen SoundScan
Streams/1500
CDs
Digital Albums
Digital Tracks/10
6. HALF = VIDEO STREAMING
49,000,000,000
78,600,000,000
57,100,000,000
85,300,000,000
2013 2014
US Music Streams, 2013-2014
<Audio>
<Video>
Source: Nielsen
9. WHY THE SHIFT? WHY NOW?
Mobile
Rental
models
Cloud
economy
Shared
economy
Capacities
for big data
10. PAST PIVOT TO A DIGITAL
SINGLES WORLD: 1/10 RATIO
•1
0
Source: RIAA figures; Digital Music News
CDs
US MM Units Shipped, 1973-2010
Digital
Singles
LPs
Cassettes
24. DATA IS NOW DRIVES TIME,
PLACE, AND CONNECTION
Flickr/notbrucelee
25. DIGITAL DRIVERS
RECONNECT TIME AND PLACE
WITH DATA
Technologies of Connection
Metadata to the artist, album, genre, and more
Recording relationship with AND BETWEEN users
Recording relationship with distribution
Influencing relationships with filters
and with other media objects
26. THE CORE OF THE BIG SHIFT
• CDs
• Merchandise
• Tickets
Buy
Stuff
• Ad-based
• Community-
based
• Subscription-
based
Share
Stuff
28. OLD FLOWS OF FAN-DOM
Potential
Fans
Existing
Music
Experience
Discovery &
Awareness
Engagement
Radio
MTV
Friends
Concert & CD
Marketing
Purchase
29. NEW FLOWS OF FAN-DOM
Potential
Fans
“KNOWN”:
Existing
Music
Experience
Discovery &
Awareness
Engagement
Radio
Social Media
Friends
Concert & CD
Marketing
Purchase
Internet Radio
YouTube/VEVO
Facebook
Friends
Soundcloud
Spotify
Listen to
a Stream
Share
Cover
38. ”
“… as I’ve said many times
the future is already here
— it’s just not very evenly
distributed.
William Gibson, 1999
39. LIVE EXPERIENCE = ENHANCING
CRM, P&L, ETC.
Casino – P&L per person since 1990s
Theme Parks – RFID and wristbands
Retail – iBeacons (low power
Bluetooth)
40. 3 RESULTING SHIFTS
Engagement and
Predictive metrics, not
just reporting
SuperFans, 80/20,
and what we can
do about it
New Super-
influencers and
folks in between
42. NEW “FOMO” DIRECTIONS:
LIVE
• Rarer Live
• Constant Social vs.
Constant Together
• Gen Y and Z:
• Increase social
media
• Drop in cars
• Increase in festivals
-- FOMO
44. DATA: SURPRISE, DELIGHT, AND
BUILD STORIES OUT OF LIVE
ENGAGEMENT
• Data engaged live experiences
— iBeacons, LISNR, geofencing,
RFID
• Knowing WHERE you listening
and understanding the Where
Adjacency to purchase for
Merch or Brands (later)
Aloompa
65. CHALLENGES
• Who owns my data and my customer?
• Throttling of connections — FB progressive percentage
drop; challenge with models that depend on it
• Measuring from the inside vs outside — “Fans” vs
engagement metrics for others;
“conversion funnel” as “conversation funnel”
• How do I do this as a working musician? Who are the
layers of ecosystems and tools to “onboard” all of this
— a real opportunity to make sense of it all…
66. THE 3 A’S + F – DOMINANT
ECONOMIC CONTROLS
Apple
Android/
Google
Amazon
Facebook
67. ECHONEST EVERY NOISE AT
ONCE
EchoNest
Every Noise at Once
http://www.furia.com/misc/genremaps/engenremap.html
70. NEXT STEPS?
• Know you own mapping of your data and
ecosystem
• Map who else is diong this well
• Think about the Pros & Cons: Work on the
bleeding edge vs. Learn from those who are
“doing”
71. DATA + EMOTION + TIME +
PLACE = STORY
DIGITAL MA + DATA =
COMMUNITY AND VALUE
72. Gigi Johnson, EdD
UCLA Center for Music Innovation
Slides: http://ucla.musicinnovation.org
@MusicInnovUCLA
#SurviveMD
Notes de l'éditeur
ASCAP up 5% Int’l, 6.7% US to over 13 billion
Universal and Sony both down single digits
Cisco video volume stats: Globally, IP video traffic will be 79 percent of all consumer Internet traffic in 2018, up from66 percent in 2013
Big challenge for advertisers in an age of Programmatic and Native advertising
Shared in 2012 at NAMM
Pollstar: 2015 More than 1,500 major festivals and events from more than 70 countries
Tastemaker – shift in power
Still radio – radio one
Metrics and engagement loop – Shazam, Next Big Sound’s Billboard 200
Tastemaker – shift in power
Still radio – radio one
Metrics and engagement loop – Shazam, Next Big Sound’s Billboard 200
Different distribution
Different on-ramp and entity
Different filters
Different what we know and value
Different relationships between sale and advertising
Collecting local audiences for local advertising, local media content, and geo-contracted structures of national content and ads….
iBeacon -- geofencing
RFID
"Build stories out of festival Products"
iBeacon - light-based tech - open
LISNR - high frequency 18.5-19.5 khz -- we can't hear -- activate
Chad Issaq -- -- SuperFly -- Hard tickets to RFID, wristband
access/security management + layers + gamificaton - -social platform
Scan towers in different stages
social connectivity
iBeacon -- info to surprise and delight -- around the festival grounds
Maurice Slade -- worked with LISNR J Cole -- listening session -- theatre, downloaded, Beats by Dre sponsored. Unified experience. Put together in 5 days. Fayetteville, Chicago, and Toronto -- 200-250/market ,mostly outside
People plugged into car speakers to extend
2011: Live Nation had bought Big Champagne
Shazam - radio
Pandora AMP - Pandora -- "thumb moments"
NBS — brands as data clients — challenges for Brands in Engagement
Story of FranklinMint
80/20 and Pareto Principal
1% found by NBS
Amanda Palmer and the whale super/fan — challenge with who has what data
VIP models and different sharing of revenue in a 360 world
Building of communities and whose community — challenge of FB and YouTube — data and transferability
VIP Fan membership
Drip.fm
Patreon – Amanda Palmer Examples
LISNR and J. Cole Listening parties
Exploding Kittens
Tunezy
Playlisters – the new "album"
Blogs
Social Media — looped metrics — retargeting and modern marketing methods
LinkedIn example
Know you own mapping of your data and ecosystem
Map who else is dong this well
Think about the Pros & Cons: Work on the bleeding edge vs. Learn from those who are “doing”