"How cultivating a relationship with your clients/customers can positively affect your profits & 5 things you can start doing today to build a relationship."- presented by John Mulry - OMiG 19th December
"How cultivating a relationship with your clients/c"How cultivating a relationship with your clients/customers can positively affect your profits & 5 things you can start doing today to build a relationship."- ustomers can positively affect your profits & 5 things you can start doing today to build a relationship."- presented by John Mulry
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"How cultivating a relationship with your clients/customers can positively affect your profits & 5 things you can start doing today to build a relationship."- presented by John Mulry - OMiG 19th December
1. “How
Cul)va)ng
A
Rela)onship
With
Your
Customers/Clients
Can
Posi)vely
Affect
Your
Profits...”
“Why
The
"Build
My
Sh*t"
Model
Is
Broken
&
5
Things
You
Can
Do
To
Cul0vate
a
Rela0onship
Star)ng
Today...”
8. Customer
Vs.
Client
• Customer:
someone
who
pays
money
in
order
to
purchase
goods
or
services.
• Client:
Somebody
who
is
under
your
protec)on.
BoLom
line:
Start
thinking
of
your
customers
as
more
than
just
a
transac)on…
www.ExpectSuccessFitness.com/free-‐giC
10. Ques0on
You
Need
To
Ask
Yourself…
Why
should
I,
your
prospect,
choose
to
do
business
with
you
versus
any
and
every
other
op)on
available
to
me
in
your
category?
www.ExpectSuccessFitness.com/free-‐giC
11. How
do
the
majority
of
businesses
handle
their
marke0ng??
www.ExpectSuccessFitness.com/free-‐giC
13. We
Buy
From
People
We…
• Know
• Like
• Trust
www.ExpectSuccessFitness.com/free-‐giC
14. What
Would
You
Do?
www.ExpectSuccessFitness.com/free-‐giC
15. Who
would
you
be
more
likely
to
choose
to
repair
your
car?
a)
The
dealer
you
bought
your
car
from
that
you
haven’t
heard
from?
b)
A
mechanic
you’ve
driven
past
a
few
)mes?
c)
The
mechanic
that
sent
you
a
free
report
on
how
to
keep
your
car
costs
down
and
has
been
sending
you
)ps
to
keep
your
car
running
beXer
for
the
past
several
months?
d)
The
mechanic
that
you
found
by
doing
a
search
on
the
Internet?
www.ExpectSuccessFitness.com/free-‐giC