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7 tricks to increase the conversion rate for e-commerce 
websites 
Wednesday, September 24, 14
Valentin Radu 
Serial entrepreneur involved in 
tech and digital marketing for the 
past 12 years. 
Founded Marketizator, a SaaS with 
100% focus on conversion 
optimization. 
Wednesday, September 24, 14
22% 
(companies pleased with their current conversion rate) 
98% 
(average percent of no-conversion visits) 
Wednesday, September 24, 14
1. Get feedback across the conversion funnel 
2. Respect Pareto 
3. Get personal 
4. Do micro-conversions 
5. AB testing case-studies: how removing elements made a 
fashion webshop earn +250k eur 
6. Cialdini's persuasion principles applied in e-commerce 
7. Proper tools 
Wednesday, September 24, 14
1. Get feedback across the funnel 
Wednesday, September 24, 14
What made you abandon the purchase? 
Source: econsultancy.com 2013 
Wednesday, September 24, 14
What made you abandon the purchase? 
Wednesday, September 24, 14
2. Respect Pareto 
Do 20/80 traffic segmentation 
Wednesday, September 24, 14
“Companies whose conversion improved are using 90% more 
ways to segment their visitors and customers than companies 
whose conversion rates have not improved or have stayed the 
same.” 
Source: Econsultancy Optimization 
Report 
Wednesday, September 24, 14
3. Get personal 
Wednesday, September 24, 14
“60% of marketers note they struggle to personalize content 
in real time, yet 77% believe real-time personalization is 
crucial. 
Source: CMO.com 
Wednesday, September 24, 14
4. Do micro-conversions 
Wednesday, September 24, 14
4. Do micro-conversions 
Wednesday, September 24, 14
5. AB Testing 
By adding the search filter for size in a pop-up increased conversion rate by 57.87%. 
The Revenue increased by 42.68% and the revenue/visitor by 28%. 
Wednesday, September 24, 14
5. AB Testing 
- determine which layout, call2action or image is the most efficient 
- you can adjust your message according to your visitor’s position in the 
funnel, city, weather conditions at his location 
- get rid of disputes about how a page should look 
- very cost-effcient (Marketizator starts from 19$/month) 
- no programming skills required 
Wednesday, September 24, 14
6. Cialdini's persuasion principles applied in e-commerce 
Wednesday, September 24, 14
6. Cialdini's persuasion principles applied in e-commerce 
> Reciprocity 
> Commitment and Consistency 
> Social Proof 
> Authority 
> Liking 
> Scarcity 
Wednesday, September 24, 14
6. Cialdini's persuasion principles applied in e-commerce 
Wednesday, September 24, 14
6. Cialdini's persuasion principles applied in e-commerce 
Wednesday, September 24, 14
7. Web Personalization 
Wednesday, September 24, 14
Web Personalization - on-exit 
Home& garden e-shop 
+16% conversion 
rate for new visitors 
trying to abandon 
the cart page 
Wednesday, September 24, 14
Web Personalization - welcome page - on-load 
Fashion store 
+18% conversion 
rate for new visitors 
Wednesday, September 24, 14
Web Personalization 
On-line insurance 
-14% checkout 
abandonment rate 
for returning visitors 
For women: 
For men: 
Wednesday, September 24, 14
Web Personalization - on-exit 
Home & garden 
+32% conversion 
rate for new visitors 
Wednesday, September 24, 14
Web Personalization - on-load 
Electro-IT 
testimonial 
-19% bounce-rate 
for first time visitors 
Wednesday, September 24, 14
On-line insurance 
+28% conversion 
rate for new visitors 
Web Personalization 
Wednesday, September 24, 14
Use great tools 
> AB testing 
> Real Time Web Personalization 
> Behavioural surveys 
> Real time bidding 
> Email automation systems 
> Recommendation engines 
Wednesday, September 24, 14
Thank you! 
Let’s talk: 
Stand K5 
info@marketizator.pl 
Other case studies: 
www.marketizator.pl 
Wednesday, September 24, 14

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7 Conversion Optimization Tricks for E-Commerce Websites

  • 1. 7 tricks to increase the conversion rate for e-commerce websites Wednesday, September 24, 14
  • 2. Valentin Radu Serial entrepreneur involved in tech and digital marketing for the past 12 years. Founded Marketizator, a SaaS with 100% focus on conversion optimization. Wednesday, September 24, 14
  • 3. 22% (companies pleased with their current conversion rate) 98% (average percent of no-conversion visits) Wednesday, September 24, 14
  • 4. 1. Get feedback across the conversion funnel 2. Respect Pareto 3. Get personal 4. Do micro-conversions 5. AB testing case-studies: how removing elements made a fashion webshop earn +250k eur 6. Cialdini's persuasion principles applied in e-commerce 7. Proper tools Wednesday, September 24, 14
  • 5. 1. Get feedback across the funnel Wednesday, September 24, 14
  • 6. What made you abandon the purchase? Source: econsultancy.com 2013 Wednesday, September 24, 14
  • 7. What made you abandon the purchase? Wednesday, September 24, 14
  • 8. 2. Respect Pareto Do 20/80 traffic segmentation Wednesday, September 24, 14
  • 9. “Companies whose conversion improved are using 90% more ways to segment their visitors and customers than companies whose conversion rates have not improved or have stayed the same.” Source: Econsultancy Optimization Report Wednesday, September 24, 14
  • 10. 3. Get personal Wednesday, September 24, 14
  • 11. “60% of marketers note they struggle to personalize content in real time, yet 77% believe real-time personalization is crucial. Source: CMO.com Wednesday, September 24, 14
  • 12. 4. Do micro-conversions Wednesday, September 24, 14
  • 13. 4. Do micro-conversions Wednesday, September 24, 14
  • 14. 5. AB Testing By adding the search filter for size in a pop-up increased conversion rate by 57.87%. The Revenue increased by 42.68% and the revenue/visitor by 28%. Wednesday, September 24, 14
  • 15. 5. AB Testing - determine which layout, call2action or image is the most efficient - you can adjust your message according to your visitor’s position in the funnel, city, weather conditions at his location - get rid of disputes about how a page should look - very cost-effcient (Marketizator starts from 19$/month) - no programming skills required Wednesday, September 24, 14
  • 16. 6. Cialdini's persuasion principles applied in e-commerce Wednesday, September 24, 14
  • 17. 6. Cialdini's persuasion principles applied in e-commerce > Reciprocity > Commitment and Consistency > Social Proof > Authority > Liking > Scarcity Wednesday, September 24, 14
  • 18. 6. Cialdini's persuasion principles applied in e-commerce Wednesday, September 24, 14
  • 19. 6. Cialdini's persuasion principles applied in e-commerce Wednesday, September 24, 14
  • 20. 7. Web Personalization Wednesday, September 24, 14
  • 21. Web Personalization - on-exit Home& garden e-shop +16% conversion rate for new visitors trying to abandon the cart page Wednesday, September 24, 14
  • 22. Web Personalization - welcome page - on-load Fashion store +18% conversion rate for new visitors Wednesday, September 24, 14
  • 23. Web Personalization On-line insurance -14% checkout abandonment rate for returning visitors For women: For men: Wednesday, September 24, 14
  • 24. Web Personalization - on-exit Home & garden +32% conversion rate for new visitors Wednesday, September 24, 14
  • 25. Web Personalization - on-load Electro-IT testimonial -19% bounce-rate for first time visitors Wednesday, September 24, 14
  • 26. On-line insurance +28% conversion rate for new visitors Web Personalization Wednesday, September 24, 14
  • 27. Use great tools > AB testing > Real Time Web Personalization > Behavioural surveys > Real time bidding > Email automation systems > Recommendation engines Wednesday, September 24, 14
  • 28. Thank you! Let’s talk: Stand K5 info@marketizator.pl Other case studies: www.marketizator.pl Wednesday, September 24, 14