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The Definitive Guide to Events
Lauren Moskowitz
9/19/2013

Optional
Headshot
Here
The Guide to Success!
Agenda
• Pre-Event Plans
• Event Strategy
• On-Site Execution
Why Include Events in Your Mix?
1. Branding and awareness
2. Generating leads
3. Engaging with prospects and
existing customers
4. Educating attendees

!
In-person engagement matters!
Types of Events
Online
Types of Events
Physical
Online
Event Challenges
You
CEO

Event Plan Discussion
Event Challenges
You think the event was a success, but it’s
challenging to show the ROI
Event Challenges
Set Goals Upfront
What does success look like? Define with key
stakeholders upfront.
Pre-Event:
Engagement
# downloads
on your asset

Jan

During Event:
# booth visits,
# demos, #
attended talk

Feb

Tradeshow Example

Post-Event:
# downloads
on slides - on
follow up
email

Feb

Leads ->
Opportunities
15

Apr

May

3 closed deals

Jun
Design Programs to be Measureable
• Once you have the
goals, decide HOW you
will measure – make
sure you have a system
in place
Best

Better

Good

Example: Measure to Prove ROI
Have a Plan
Do not go into any event blind.
Make sure it is clear:
1.Who
2.What
3.Where
4.When
5.Why
Stand Out!
Multi-Touch Promotion
Typical Event Promotion:
3 Series Invite
T-3 Weeks Invite
T-2 Weeks Invite
T-1 Weeks Invite

Typical Event Confirmation:
Confirmation Email
Email Reminder 1 to 2 days
prior
Boxpilot (Optional)
Typical Event Follow-up:
Same Day Follow-up Email
Phone Call (Leads)
Make it Scalable
Use “Tokens” To
Parameterize

Clone Complete
Programs

Track Costs and Tags
for Measurement
Follow-Up Fast
1. Send out post show email that
day.
2. Immediate sales notifications and
“interesting moments”
3. Follow-up survey included
requests for a demo
4. Follow-up offers to continue
engagement
Executing Your Event
Event Execution Strategy
• Objectives
• Budget
• Target Audience
• Promotion Plan

• Look & Feel
Lock in your Budget!
Social Promotion
Leverage Social Networks
• Before
• During
• After
Infographics
Look & Feel
Drive Traffic
The Three E’s
–Entice Them
–Entertain Them
–Enrich Them
Meetings
• Take advantage of Face to Face
• Reserve Meeting Space
• Create a calendar of meeting space available
Staffing & Scheduling
Mitigate Risk
Event Summary
On-Site
•
•
•
•
•
•
•

Make sure all packages have arrived
Send a welcome email
Pre-event meeting on-site
Get there early to set up your booth
Lead Capture
Meaningful Conversations
Post Event Meeting
Post Event Logistics
•
•
•
•
•

Load Leads
Email Follow-Ups - FAST
Event Summary
Thank You Note
Measure ROI
3 Big Key Takeaways
1. Identify what success looks like up front
2. Have a great plan beginning to end
3. Execute on that plan& Measure ROI!
Thank You!
• Download the DG2EM - bit.ly/Z6PSba
• Q&A

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