We publish talks online (with a transcript). They will be available here: http://businessofsoftware.org/2016/07/all-talks-from-business-of-software-conferences-in-one-place-saas-software-talks/
Alternatively, subscribe to the BoS newsletter and we will email you when it is live. http://businessofsoftware.org/updates/
Behind every high-converting acquisition campaign and onboarding email, there’s killer copy.
And behind every killer copywriter is a stack of yellowed books written decades before anyone here was born. In this talk, Joanna will walk you through top copywriting techniques stolen from the late greats – like Gene Schwartz – and how those have performed in emails and on landing pages for oh-so-modern audiences.
Don’t fret if you aren’t in marketing. the same ideas can be used to get your points across better even if you’re a normal person.
9. I ROLL WITH THE HARDEST.
MAKE MONEY WITH THE SMARTEST.
AIN’T GOT TIME FOR YOU ARTISTS.
bOS-APPROPRIATE rewrite
of lyrics by The Game
@COPYHACKERS#bos2017
32. Stop “writing”
Understand that the thing on the
page is the customer - not “the
product”
Know the customer so you can
show the customer him/herself
(ideally happy or getting there)
Hold the mirror (i.e., be in the
background)
to do this,
you must:
@COPYHACKERS#bos2017
38. HOW DO YOU KNOW
WHAT THE MIRROR
SHOULD REFLECT BACK?
@COPYHACKERS#bos2017
39. What do you do with the mad that you feel
When you feel so mad you could bite?
When the whole wide world seems oh so wrong,
And nothing you do seems very right?
What do you do - do you punch a bag?
Do you pound some clay or some dough?
Do you round up friends for a game of tag?
Or see how fast you go?
@COPYHACKERS#bos2017
49. Roses are red,
Violets are blue -
Donate to a teacher
With the same name as you.
@COPYHACKERS#bos2017
50. Dear Joanna -
Roses are red,
Violets are blue -
Donate to a teacher
With the same name as you.
Mr. Wiebe
French novels for his junior high students.
$68 remaining
Donate to Mr. Wiebe’s project
3x more likely to give to a project
Gave 3x as much
Reactivated lapsed donors
Source: Donors Choose Annual Review 2014 - 15
@COPYHACKERS#bos2017
63. “Just as the physician uses the
same prescription many times with
beneficial effect… Just as the civil
engineer uses the same formulas
again and again for building
bridges… So can the copywriter
use formulas that have worked
successfully in the past.”
john caples
@COPYHACKERS#bos2017
70. 1. The clarity sweep
2. The voice and tone sweep
3. The So What sweep
4. The Prove It sweep
5. The specificity sweep
6. The heightened emotion sweep
7. The Zero Risk sweep
THE SEVEN SWEEPS
@COPYHACKERS#bos2017
71. “You cannot bore
people into buying
your product. You
can only interest
them.”
DAVID OGILVY GENE SCHWARTZ
“Advertising is
the literature
of desire.”
G. BENCIVENGA
“Emotions are the fire
of human motivation,
the combustible force
that secretly drives
most decisions to
buy.”
@COPYHACKERS#bos2017
73. • Need for love
• Fear of shame
• Pride of achievement
• Drive for recognition
• Yearning to feel important
• Urge to look attractive
• Lust for power
• Longing for romance
• Need to feel secure
• Terror of facing the unknown
• Lifelong hunger for self-
esteem
GARY BENCIVENGA
74. “It’s not about building
better mousetraps. It’s
about building larger
mice - and then building
a terrifying fear of them
in your customers.”
gene schwartz
@COPYHACKERS#bos2017
75. As many as 60% of sales are lost to “no decision.”
Source: CorporateVisions.com @COPYHACKERS#bos2017
76. MAKE YOUR READER DECIDE.
EVEN IF THEY DON’T CHOOSE YOU.
@COPYHACKERS#bos2017