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1UPLAB | DOUYIN PLAYBOOK
Version 1.0
Douyin
Playbook
A 101 guide on China’s
fastest growing app.
By Erin Huang & Fabian Ouwehand
2UPLAB | DOUYIN PLAYBOOK
Introduction
About the creators
This guide is written by Erin Huang, who is a contracted influencer
for Douyin since their launch in 2016 and Fabian Bern who has been
offering Douyin Marketing services with his agency UPLAB since
2017. We have been following Douyin’s exponential growth from the
early days, working with some of the largest influencers while being
in close contact with the team at Douyin.
Summary
This ‘How-To’ Guide will outline how to effectively use Douyin for
your individual business or company, the benefits it provides,
followed by easy to understand visuals on getting started and
growth.
This is version 1.0. A visual heavy version. We’ll add more written
content, experiences, insights and tips in the upcoming version(s).
You’ll be updated by email.
3UPLAB | DOUYIN PLAYBOOK
Contents
Getting Start
What is Douyin
Users and demographics
Types of content
Live streaming
Popular industries
Douyin Strategy
Define your personality
Determine your audience
Competitive analysis
Editorial calendar
Create your account
Open a business account
Set-up your profile
How Douyin works
5
6
8
9
10
11
12
13
14
15
16
17
18
19
Let’s Create
DIY or outsource
Tools
Music
Create your own content
How to edit your video
How to post your video
Grow
How to get more fans
Advertisements
E-commerce
Cross-channel
23
24
25
26
27
28
32
34
36
37
Influencer Marketing
KOL & Influencer Marketing
What budget do I need?
Type of Advertisements
How to launch a Douyin campaign?
Conclusion
39
40
41
42
4UPLAB | DOUYIN PLAYBOOK
Getting
Started
2018 was quite the year for Douyin. The app, which became China’s most popular app, was
everywhere. From offline billboards and karaoke booths to TV shows. The app grew from
between 10-30 million to over 250 million daily active users.
Now, the question is, did you make use of that opportunity and leveraged on Douyin’s rapid
growth? Probably not. But don’t worry, it seems that Douyin and mother company Bytedance are
becoming a major player in China’s ecosystem (and beyond).
It’s time to make you Douyin ready!
5UPLAB | DOUYIN PLAYBOOK
What is Douyin?
Pushing over 500 million monthly active users, Douyin (internationally known as TikTok) is the most
downloaded video-streaming app in China this year. Owned by startup tech-giant Bytedance,
Douyin has shaken up the social media landscape in China tremendously. Since their merge with
Musical.ly in August this year, Douyin has began taking over other countries as most downloaded
app such as Japan, Indonesia and the United States.
The opportunities afforded by this reach means that anyone with a Douyin account and savvy
management can have tremendous engagement. Still, not many businesses have succeeded today.
Why?
Incorrect leverage. Businesses do not capitalize on engaging Douyin’s Gen Z and Millennial
audience–the vast majority using the app today.
Douyin is best known for viral, short-video content paired with catchy music. The videos are easy
accessible, mostly entertaining, and sometimes educational.
A big part of Douyin’s growth has been its reliance on influencers and key opinion leaders. They
have been targeted successfully since the start, so it is no surprise that still today influencers are
called upon for businesses to succeed on the platform, whether it is building a new channel for
brand awareness or general engagement and e-commerce opportunities.
When starting out on Douyin, it is key to firstly understand the main features and style of content
creation before you start shooting your first video.
Tip:
Douyin is only available in the Chinese app stores of both Apple and Android. TikTok, the
international version showcases different features and content.
6UPLAB | DOUYIN PLAYBOOK
Users & Demographics
By 2020, 40% of Chinese consumers will be Gen Z. To put that in perspective today, that is
everyone under 21 years old. For video site users, 90.6% are born after 1995 and 70% use social
media to purchase various products and services.
Due to short attention spans, research has shown short and easily digestible content works best
for Gen Z, which Douyin has proven time and time again (after another app called ‘Kuaishou’, for
example)
Compared with many other Chinese platforms, Douyin has a unique user demographic. In the
early days, the vast majority of Douyin’s users were female between 18-24 years-old from first-tier
Chinese cities. Since their explosive growth, the demographics have drastically changed.
In May 2018, 56% of the users were female and 44% were male. Almost 30% of the users were
under 24 years old and just above 20% between 24 and 30 years old. To sum it up, over 50% of the
users were below 30 years old and about 75% of the users is below 35 years old making Douyin a
Millennial and Gen Z-dominated application. Source: qianfan.analysys.cn
7UPLAB | DOUYIN PLAYBOOK
In terms of location, 35% of Douyin users are located in China’s
richest cities, also known as ‘super-cities’ and ‘first-tier cities’ (i.e
Beijing, Shanghai, Guangzhou and Shenzhen). Douyin has also
experienced an upcoming growth of third-tier city users (like
Zhongshan, Zhanjiang, Shaoxing, Huizhou and many others).
For app usage, Douyin users are the most active during lunch
time (12-2pm) and evenings from about 7pm until midnight. We
tested posting content at different times on different days and the
received the highest traction in the evenings, usually around 10
pm. The day itself matters less with the exception being Sundays
when there are less active users. Source: qianfan.analysys.cn
Users & Demographics
8UPLAB | DOUYIN PLAYBOOK
Types of content
Entertainment:
http://v.douyin.com/LdBomq/
Transition(Uniqo Ad):
http://v.douyin.com/Lramow/
Smooth / Lipsync:
http://v.douyin.com/LrXu4T/
Tutorial:
http://v.douyin.com/LrmS6o/
Dance (Volkswagen Ad):
http://v.douyin.com/Lr4WY8/
Singing:
http://v.douyin.com/LrXtU8/
Sketch:
http://v.douyin.com/LrH52w/
Education:
http://v.douyin.com/LrHomH/
9UPLAB | DOUYIN PLAYBOOK
Live streaming
Like e-commerce and short video production, live streaming is
on the rise. For the last couple years, live streaming has been a
billion dollar industry in China and it only keeps growing. It is not
a surprise that Douyin, China’s most popular video app, features
live streaming as well. On Douyin, live streaming is not as popular
as the short videos, however, it is a feature that should not be
overlooked. You can use live streaming on the app in two different
ways:
1. Start your own livestream: You fans and others are able to
watch, comment and send gifts on your livestream. Livestreams
are often a great to educate an audience or promote a product.
2. Watch a livestream: Watch a livestream from popular influencers
and KOLs and write comments and questions. There is a high
chance that the live streamer will respond to you. It is an easy way
to ask for collaborations instead of send them a private message.
10UPLAB | DOUYIN PLAYBOOK
Popular industries
Over the past years mainly companies and influencers active in the beauty, fashion, education,
entertainment and F&B have succeeded on Douyin.
We compiled a list of popular industries, accounts and content examples to get a better idea on
how to get started.
Beauty: http://v.douyin.com/LdSxaB/ http://v.douyin.com/Ldm9Yg/
Fashion: http://v.douyin.com/LrHe6L/
Lifestyle: http://v.douyin.com/Lh8eJt/ http://v.douyin.com/LrWF1U/
F&B: http://v.douyin.com/LrbvkY/
Education: http://v.douyin.com/Lhe5EQ/ http://v.douyin.com/LrGrh7/
Influencer tip:
I think that the most trending industry on Douyin is make-up. These videos get quickly liked
and watched by users. Also, I see more and more users purchasing make-up product through
Douyin. Thanks to Douyin, users are able to explore new products quickly through videos.
黄好厉害, 1.9 million fans.
11UPLAB | DOUYIN PLAYBOOK
Douyin Strategy
Many businesses feel pressure to be active on social media. Especially on new platforms with a lot
of potential. This is the case for Doyuin. Besides Hai Di Lao, Alipay and Supreme, not many brands
have succeeded on the platform.
Why is this the case?
Brands find it very difficult to create the right content. Also, Gen Z and young millennials tend to
have a short attention spans as mentioned before. This means that it is critical to grab their attention
in less than a second or two. This requires a strategy many companies lack. Douyin is different from
other social platforms and has no timeline or homepage which is confusing to new users. This is
why when you get started on Douyin it is important to test a lot. Bytedance (the mother company of
Douyin) is well-known for their strong AI and algorithms. Reports have said it belongs among the
top algorithms in social media globally.
As mentioned earlier, Douyin’s best content is down to earth. Videos shared are from day-to-day
happenings, in often an entertaining way. This makes it hard for brands to create and share content.
The question is often, “What do I share?”
To test what work, you can write down a list of ideas (think outside the box!) then you rank
and prioritise these ideas (you can use the BRASS method for that). When you have several
selected, you start shooting (or editing) content. When they are done, you execute them
over the course of several days to a week. During the week you analyse and see what
content brings the most valuable ROI to you. The content that works is scaled, and what
does not work is abandoned. When you know what works, you create similar content in
80% of the time. The other 20%, you experiment with new types of content where you could
use the BRASS method once again to test.
12UPLAB | DOUYIN PLAYBOOK
Define your personality
Getting started on Douyin will feel unique and potentially confusing. It is a different kind of platform
than what most people are used to using. What holds true, regardless of any platform, is defining
your goal and objectives that are key to reach your audience and ultimately succeed in your
campaign.
Whether you are starting a business or personal channel, the structure of the content will be of
a similar nature; easy to understand content with catchy music. Unlike Instagram that is highly
polished and filtered, Douyin uses a vertically handheld shot in the heat of the moment, meaning
much of the content comes across as “Live” and “Unfiltered”. At first, it can be difficult for the
untrained user to portray this style and image.
As a brand you should next identify your voice characteristics, your “do’s and don’ts”, and what is
your unique angle on the content you plan to share. Examples include make-up tutorials, behind-
the-scenes of a restaurant or broadcasts walking through the city you live or are exploring. It is
important to distinguish if content is published from a business or personal perspective, along with
the type of account being used (personal or employee for a company).
Tip:
Source for brands or influencers on the platform that you most identify with. Use their channels
as an example to help you in this step of content creation.
13UPLAB | DOUYIN PLAYBOOK
Determine your audience
Before you get started with creating content on the platform, it is key to understand what you want
to achieve. Is it sales, awareness or brand credibility?
Have a look at your other marketing strategies and/or efforts. Note what is important to your brand,
so you can keep your efforts consistent on every channel.
Do not forget to consider factors such as gender, income and interests. They play a very important
role in guidance when you start creating content.
If you do not know where to start, search for popular and trending challenges, see who is using and
engaging with these hashtags and see what type of content they create. Perhaps you can create
something similar and better!
14UPLAB | DOUYIN PLAYBOOK
Competitive analysis
It is recommended to review brands active in the same industry on Douyin. Analyse what they do
well and how they distribute their content.
Conduct a quick analysis of related accounts to see what posts are getting the highest engagement,
what popular hashtags they are using, what their captions are, how often they post, and how
quickly they are growing. This information can serve as a benchmark as you start growing your own
account.
While analysing your competitors’ content, take note of any opportunities they might have missed.
Adding unique content into the mix will help your business to stand out from the rest.
15UPLAB | DOUYIN PLAYBOOK
Editorial calendar
Scheduling content is key to become consistent, which is an important factor to become successful.
Planning your content for Douyin is not a surprise, however it is difficult to plan far ahead, as you
can do with platforms as WeChat and Weibo.
Douyin is heavily based on the now, and your reach, engagement and conversion are highly
influenced by Douyin’s challenges and popular songs. It is recommend to make use of the daily
hyped videos on Douyin. Unfortunately, there is no way to schedule and auto-post content through
Douyin and or a third-party, since the editing mainly takes place within the app. We are big fans of
using Airtable and Teambition. Both are available in China.
Tip:
Source for brands or influencers on the platform that you most
identify with. Use their channels as an example to help you in this
step of content creation.
16UPLAB | DOUYIN PLAYBOOK
Create your account
You can create an account via phone number, your WeChat or Weibo
account. If you sign up as a person, it is irrelevant where you sign up.
If you are a business, you can register for a personal account first, and
apply for a business account in your settings.
During signup we recommend using Weibo. This will save you time
when multiple people want to use the account, as your Weibo account
is usually already managed by several people. Phone number or
WeChat are quite personal and require that person for everything you
need to login.
17UPLAB | DOUYIN PLAYBOOK
Open a business account
Business accounts have more features available than personal
accounts, such as a verified icon, profile customizations and
advanced measuring of campaign results.
In the app, you can apply for a business account here: Profile
page > Three dots (Settings) > Manage my account > Get verified
on Douyin.
Opening a business on Douyin costs 600 RMB and you need
similar documents required for Weibo and WeChat.
18UPLAB | DOUYIN PLAYBOOK
Set-up your profile
Profile name
Choose to input your personal name, a pseudonym or a
Company name.
Description
Tell the audience what you do and who you want to inspire
through the channel.
Location
If you are in retail, list your location and this can help you
generate traffic offline. Otherwise, leave this space empty.
Profile picture & Cover image
Use your company logo or use a person as your profile picture.
We recommend making a Douyin account personal if you are not
a well-known brand, as you shorten the distance between you
and the audience.
19UPLAB | DOUYIN PLAYBOOK
How Douyin works
For You
The Homepage is what you first see when you open the app. Like
many social media apps, Douyin’s algorithm recommends the
content based on what you watch, what you like, but also widely
publishes popular content.
Nearby
Search on ‘created content’ near you.
20UPLAB | DOUYIN PLAYBOOK
Follow
A timeline of video content shared by the people you follow.
Trending
Currently trending content on Douyin with highlighted
challenges, songs and videos. Challenges are created by both
people and Douyin. If many users use the same hashtag or song,
it will showcase at ‘Challenges’ on the homepage.
How Douyin works
21UPLAB | DOUYIN PLAYBOOK
Category
Trending content listed down per category, ie. song, user, location
and video.
Notifications
Here you can find all interactions with your profile and can also
message others.
Profile
Your profile including your published and drafted content.
How Douyin works
22UPLAB | DOUYIN PLAYBOOK
Let’s
Create
23UPLAB | DOUYIN PLAYBOOK
DIY or outsource
Like every other social media channel, you can decide to create you own content or outsource it
to experts. Compared with channels as WeChat and Weibo, creating content for Douyin is tough.
This is because consumed content is very personal and in the form of short videos that are highly
engaging. If your team has a creative young millennial and/or Gen Z, you can get started by
brainstorming ideas with them. They usually have a good understanding of what is popular and
what is out of style. If you do not however, you can collaborate with KOLs or specialized agencies.
Many brands already have video content in their library. It is possible to use existing video
content and edit this in “Douyin style” , which could be in an entertaining or educational way, for
example. It is important to not directly sell your product or service. These videos will be marked as
advertisements and lower your reach and engagement.
Cost of outsourcing
At the moment, there are not many agencies providing marketing for Douyin. UPLAB has been one
of the first, and remains the only international agencies providing Douyin marketing. By trial and
error, we have learned a lot about content creation, growth and influencer marketing.
Costs depend on what type of content you would want to create if you already have existing content
or have to create videos from scratch and if you would like to have your content be edited by an
influencers / KOL.
Content marketing UPLAB starts already at $1000 per month. This includes editing and distribution.
24UPLAB | DOUYIN PLAYBOOK
Tools
Most videos are edited out of the Douyin editor. If you want to stand out with a different type of
video edits, some of the tools might work for you:
InShot
InShot is a photo and video editing app especially designed to improve the final result for any video
you want to upload to your Instagram. It also lets you improve pictures and, of course, save your
edited videos to your device’s memory.
VUE
VUE is a video camera empowering users to capture memorable moments, edit them through
adding filters, stickers or montage, and most importantly, share them with the world.
Videoleap
Videoleap is a breakthrough video editor just for you. Pros will take advantage of powerful high-end
editing features while amateurs will have fun cutting and combining clips simply, intuitively and on-
the-go. Download now and start creating amazing videos today.
25UPLAB | DOUYIN PLAYBOOK
Music
Since the early days, Douyin has been popular for down to earth
content with catchy music. Catchy songs played an important role
in Douyin’s growth. Many stores in large malls used to play popular
Douyin songs to attract customers. It is not uncommon to see random
songs become a huge hit to virtually unknown artists.
A great example is the ‘Panama challenge’. Panama, a song by a
relatively unknown artist from Bulgaria, became widely popular and is
now used in different shows across China.
Using popular songs in your content play a big role in growing
your reach and engagement. We found a great playlist on Spotify
who has listed popular Douyin songs: https://open.spotify.com/
playlist/6hQSjZuLRs1RGdjbhbFblt.
You are also able to upload your own songs to Douyin. This can help
your brand to create awareness under other users videos. @ERIN is
doing that regularly. Over 197K people used her upload song.
When you click on a song in a video, you can ‘favourite’ the song to use
it later in one of your videos.
26UPLAB | DOUYIN PLAYBOOK
Create your own content
Influencer tip:
For a 15 second video, I record about 15 times in average before
I am satisfied enough to post the content. This often takes a few
hours.
钟倩儿, 1.8 million fans.
Click on the big plus (+) in your navigation
Pick a sound
Choose a recommend song or sound, search per category or use
one of the song you favored.
Flip
Change your camera between front-facing and back-facing.
Speed
Change the recording speed for slow motion to fast motion
Beautify
Use filters to smoothen and change shapes of people.
Timer
Add a timer on when to start recording
More
Only visible for verified accounts (for example: record up to 60
seconds)
Effects
AR effect for your video (face & background filters)
Red button
Take a photo, instantly shoot a video, or hold to record.
Upload
Upload existing content from your photo library on your phone
27UPLAB | DOUYIN PLAYBOOK
How to edit your video
When you create your 15 second video, you can change effects such as
colors, quick zoom or motion, and select a cover for your profile page
along with a filter to your video. You also can lower your video sound,
and toggle to change the volume of your video and/or song.
28UPLAB | DOUYIN PLAYBOOK
How to post your video
This is the final step of your new post. Add a description, hashtag, tag a
friend and add a location.
If you are not fully done yet, you can save the video as a Draft (The
video be saved on your profile page and you can edit it later.). If you
are finished, click Post to publish the video.
Influencer tip:
Every month I posted around 15-20 videos. I know most of my fans,
as I carefully listen to them. I have multiple group chats where I talk
with them. Over time, I changed my video content as my fans gave
me valuable feedback.
洁哥是女大神呐, 1.5 million fans.
29UPLAB | DOUYIN PLAYBOOK
Grow
30UPLAB | DOUYIN PLAYBOOK
Having a large following on Douyin can mean more sales, engagement and brand
credibility. But how can you actually can get more fans on the platform? Together with
some of Douyin’s top KOLs, we have compiled a list of tips and tricks:
1.Have a theme on your account
Decide as a brand what you want to get out of your Douyin efforts and how you
engage with your target audience. Creating content within a particular theme plays
an important role if you will succeed on the platform. Do you want to entertain
people? Is there always a form of humour in your content? Do you want to educate?
Need help? Look back at “Types of content“ that can help give an idea on how to
grow.
2.Like and comment on content of your target audience
Go to profiles of your target audience and like/comment on about 5-10 videos. This
helps you to get your name out there, and probably have a decent amount of people
go visit your profile. How to find people in your niche? Go to influencers and/or
company profiles within your niche and source through their fanbase.
3.Get social
Start interacting with your audience. Comment on their livestreams, send them
private messages or like and comment once in a while on their channel. You can also
take it to a next level and Duet users in your target audience.
How to get more fans
31UPLAB | DOUYIN PLAYBOOK
How to get more fans
4.Start a challenge and encourage people to join it.
A challenge is a great way to build a community of people with the same interest. Challenges on
Douyin are often used to promote a certain topic and/or type of video. Brands can also use it to
promote their brand.
5.Add a location to your videos
You can add a location to every video you create. Other people who are using and/or are interested
in the same location will find you.
6.Create content in popular challenges
This has been one of the key ways that allowed influencers grow fast on the platform. There are
different trending challenges every day on Douyin. The challenges are created by users of Douyin.
To get your content in front of a large audience, it is important to join these challenges in your style.
7.Repost on Instagram (or other social channels)
Douyin, which is internationally known as ‘TikTok’ has a very active community on Douyin. There
are loads of accounts re-posting Douyin and TikTok content on Instagram. Hashtags such as #tiktok
#tiktokindonesia etc. are super popular. If you are already active on Instagram, you could use it as a
channel to repost your content.
8.Approach influencers and KOLs to collaborate
Collaborations and partnerships are very important. Even just one great partnership with the right
person can have an incredible impact on your business. Reach out to popular users and influencers
for collaborations. Whether it’s on the platform or offline, in your store.
32UPLAB | DOUYIN PLAYBOOK
Advertisements
Pushing over 500 million monthly active users, Douyin (internationally known as TikTok) is the most
downloaded video-streaming app in China this year. Owned by startup tech-giant Bytedance,
Douyin has shaken up the social media landscape in China tremendously. Since their merge with
Musical.ly in August this year, Douyin has began taking over other countries as most downloaded
app such as Japan, Indonesia and the United States.
The opportunities afforded by this reach means that anyone with a Douyin account and savvy
management can have tremendous engagement. Still, not many businesses have succeeded today.
Incorrect leverage. Businesses do not capitalize on engaging Douyin’s Gen Z and Millennial
audience–the vast majority using the app today.
Douyin is best known for viral, short-video content paired with catchy music. The videos are easy
accessible, mostly entertaining, and sometimes educational.
A big part of Douyin’s growth has been its reliance on influencers and key opinion leaders. They
have been targeted successfully since the start, so it is no surprise that still today influencers are
called upon for businesses to succeed on the platform, whether it is building a new channel for
brand awareness or general engagement and e-commerce opportunities.
When starting out on Douyin, it is key to firstly understand the main features and style of content
creation before you start shooting your first video.
Tip:
Douyin is only available in the Chinese app stores of both Apple and Android. TikTok, the
international version showcases different features and content.
33UPLAB | DOUYIN PLAYBOOK
Recently, Bytedance launched an easier way to run. advertisements on
Douyin. You already can get started for 500RMB.
Source: star.toutiao.com
500 RMB package
CTR +117%
Conversion +68%
Cost per conversion -21%
Costs 500 RMB
– Video has to be shot in an indoor studio
– 5-6 different shots
– Quality: 1280p
– Video should have enough light
– Not allowed to have a person in the video
– Maximum 30 seconds
– Maximum 5 features in the subtitles
– Able to choose your own background music, not required
1000 RMB package
– Video has to be shot in an indoor studio
– 8-20 shots, covering the product
– Quality: 2K
– Video should have enough light
– Maximum 1 person in the video
– Maximum 30 seconds
– Custom subtitles
– Custom background music
1500 RMB package
CTR +146%
Conversion +54%
Cost per conversion -47%
Costs 1500 RMB
– Video can be recorded inside or outside
– 8-20 shots, covering the product
– Quality: 4K
– Video should have enough light
– Maximum 1 person in the video
– Maximum 60 seconds
– Custom subtitles
– Custom background music
2500 RMB package
CTR +212%
Conversion +97%
Cost per conversion -35%
Costs 2500 RMB
– Video can be recorded inside or outside
– 8-20 shots, covering the product
– Quality: 4K
– Video should have enough light
– Maximum 2 persons in the video
– Maximum 60 seconds
– Custom subtitles
– Custom background music
34UPLAB | DOUYIN PLAYBOOK
E-commerce
Since January 2018, Douyin has been testing e-commerce together with it’s influencers. Today,
every Chinese citizen and company is able to open their store through Douyin. The only
requirement is to have a minimum of 10 videos.
Users can access e-commerce stores and purchase products in different ways:
35UPLAB | DOUYIN PLAYBOOK
E-commerce
Most of the Douyin stores are linked through Taobao. They have been testing native stores, but has not really
taken off yet. Opening a store on Douyin is relatively easy.
After that, you have to verify yourself or your company. After that, you go to “Share Merch” and apply for the
store. You usually get a response within a couple of hours until your application is approved. You now have to add
your products to your account. Now, your products will be visible through your profile. If you want to promote a
product through a video, you can add it to the last step of posting a video.
Influencer tip:
Douyin is the best platform to sell products, because the engagement and reach on Douyin is super high
compared with other platforms.
洁哥是女大神呐, 1.5 million fans.
36UPLAB | DOUYIN PLAYBOOK
Cross-channel
When you run a campaign in China, it’s recommend to put your focus on different channels. How
great of a fit the channel might be, it does not give you instant or easy success.
In a short amount of time, Douyin is able to give you much reach, engagement and conversion.
However, when running a campaign, don’t forget other channels as Weibo and WeChat.
Example of a cross-channel campaign flow (by UPLAB).
37UPLAB | DOUYIN PLAYBOOK
Plan your campaign cross-channel. Measure impressions, reach,
engagement and conversion at different channels. Push your focus for
80% at the channel with the best ROI, and continue 20% of your efforts
on other channels, as your audience hangs out at more places than just
one channel.
WeChat
In 2018, WeChat has blocked outgoing URLs to their competitors.
Since about a year, Douyin (Bytedance) is considered one of them.
This makes it unable to share videos in WeChat. The link has to be
separately opened in a browser.
Influencer tip:
I repost my videos to other channels as Weibo and Instagram. This
way I receive feedback from a different audience, which contributes
to my channels growth and stay innovative.
洁哥是女大神呐 1.5 million fans.
Cross-channel
38UPLAB | DOUYIN PLAYBOOK
Influencer
Marketing
39UPLAB | DOUYIN PLAYBOOK
KOL & Influencer Marketing
Like anywhere else in China, Influencer Marketing, also called KOL (key opinion leader) Marketing is crucial to a
brands success. For Douyin, that’s nothing different. Since the early days, Douyin has partly leveraged their growth
on influencers.
The last years, short-video has been booming and more brands are looking for influencer collaborations through
video. Because Douyin is an easy to use short video app with a young audience, it makes it accessible for brands
to reach this oh so important audience.
Most of the influencers active on Douyin has been working very closely and are loyal to Douyin. Douyin has been
taking great care of their influencers since the start, including inviting them to the Bytedance headquarters, giving
regularly presents or organising invite only parties.
Douyin has been helping many influencers with their growth on the channel. From using influencers on
promotional materials, to featuring their videos on trending pages.
This all is good to know as brand who want to leverage on Douyin influencers. Most influencers are known within
the internal team at Douyin, and there is often contact between the two. Also, Douyin is very strict on the type of
content creation, and most of the influencer campaigns are managed by specialized agencies or MCNs (Multi
Channel Network).
In this first version, we don’t go much into influencer marketing. We recommend to read “Working with bloggers,
influencers and KOLs” by Ashley Dudarenok and Lauren Hallanan.
Influencer tip:
I think Douyin is a great platform to sell products. Previously, I did a brand collaboration with a small make-up
brand and I was able to sell out their total stock.
黄好厉害, 1.9 million fans.
40UPLAB | DOUYIN PLAYBOOK
What budget do I need?
The market price is between 20-30 RMB CPM followers (MCN connected influencers charge often more).
To put that in perspective:
– An influencer with 250K followers costs around 5000 – 7500 RMB
– An influencers with 1 Million followers costs around 20 000 – 30 000 RMB.
KOLs with more than 500K fans should run their promotions through Starmap. Also, most of these KOLs are
signed with a Douyin certified MCN.
However, not all large KOLs are signed with an MCN and the smaller ones are managing brand deals often
individually.
It is key to build personal relationships with influencers and KOLs as they tend to be flexible in their pricing. It is
also recommended to work directly with the influencers or with agencies who have strong ties with them. This
allows you to run your campaigns often much less pricey than the average market price.
UPLAB has a strong relationship with many influencers, which makes them able to offer prices far below market
price (UPLAB offers a lowest price gurantee for influencers who are not connected to an MCN) .
41UPLAB | DOUYIN PLAYBOOK
Type of advertisements
Soft advertisement:
http://v.douyin.com/Lr7Pou/
Hard advertisement:
http://v.douyin.com/LroX3M/
Single person:
http://v.douyin.com/Lramow/
Professional team:
http://v.douyin.com/Lr4WY8/
42UPLAB | DOUYIN PLAYBOOK
How to launch a Douyin campaign?
Launching a campaign on Douyin is a bit tricky, as it all depends on the size you
would like to run the campaign, and your budget of course.
What is nice about Douyin, is that running a campaign is accessible, relatively
simple and that often you are able to re-use the created content on other
channels or sometime in the future.
Influencers active on Douyin with more than 500 000 fans often have a
contract with an official multi channel network, also called an MCN. Douyin
has introduced their MCN network in August 2018 and launched Starmap in
October that year.
Both the influencer and brand have to register the promotion in Starmap. This
way, Douyin takes control over the campaign and makes sure the content is
aligned with it’s values.
However, when running a campaign with influencers wh oare not contracted
with an MCN and/or are smaller than 500 000, both brands and influencers
are pretty flexible in terms of content creation. Also the price differentiates,
and is often much cheaper. However, it’s all about having 关系 (Guang Xi) and
providing value.
With smaller campaigns, it’s enough to creating multiple pieces of content
directly through influencers, and eventually immediately link to your
e-commerce store. For larger campaigns, it’s the best to create a challenge.
How many influencers you need and how your campaign has to look like all
depends on your goals and objectives.
We will dive into Douyin campaigns in the second version of this playbook.
43UPLAB | DOUYIN PLAYBOOK
If your target audience is below 40 years old, Douyin is definitely a channel you have to include in
your marketing strategy.
Douyin is becoming a major platform in the Chinese social media ecosystem, unique in its own way.
It could be a channel which is a little overwhelming from the start, so recommend is to collaborate
with the right agency, MCN who can help you getting started.
The app is developing fast and every week the company launches new features, often without even
announcing it. Stay updated on the latest developments and be one of the first to succeed on this
platform.
We hope you enjoyed reading this first version of the Douyin guide. We still have many things
to add, but it should give you a good sense of direction on starting out. We are happy to give
you a free consultancy on Douyin, or help you out with content creation or running an influencer
campaign.
Conclusion
44UPLAB | DOUYIN PLAYBOOK
Thanks for
reading
We would love to help you get started on what we believe the best platform to reach a Gen Z
and young millenail audience in China.
Douyin marketing at UPLAB already starts from $1000 per month. Flexible and long-term
contracts both possible.
Interested in working together? You can reach us in both English and Chinese:
https://www.uplab.asia
Email: fabian@uplab.asia
WeChat: fabianouwehand
For regular updates on Douyin, TikTok and Bytedance, follow Fabian on Linkedin:
https://linkedin.com/in/fabianbern

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TikTok (Douyin) Playbook - by Uplab

  • 1. 1UPLAB | DOUYIN PLAYBOOK Version 1.0 Douyin Playbook A 101 guide on China’s fastest growing app. By Erin Huang & Fabian Ouwehand
  • 2. 2UPLAB | DOUYIN PLAYBOOK Introduction About the creators This guide is written by Erin Huang, who is a contracted influencer for Douyin since their launch in 2016 and Fabian Bern who has been offering Douyin Marketing services with his agency UPLAB since 2017. We have been following Douyin’s exponential growth from the early days, working with some of the largest influencers while being in close contact with the team at Douyin. Summary This ‘How-To’ Guide will outline how to effectively use Douyin for your individual business or company, the benefits it provides, followed by easy to understand visuals on getting started and growth. This is version 1.0. A visual heavy version. We’ll add more written content, experiences, insights and tips in the upcoming version(s). You’ll be updated by email.
  • 3. 3UPLAB | DOUYIN PLAYBOOK Contents Getting Start What is Douyin Users and demographics Types of content Live streaming Popular industries Douyin Strategy Define your personality Determine your audience Competitive analysis Editorial calendar Create your account Open a business account Set-up your profile How Douyin works 5 6 8 9 10 11 12 13 14 15 16 17 18 19 Let’s Create DIY or outsource Tools Music Create your own content How to edit your video How to post your video Grow How to get more fans Advertisements E-commerce Cross-channel 23 24 25 26 27 28 32 34 36 37 Influencer Marketing KOL & Influencer Marketing What budget do I need? Type of Advertisements How to launch a Douyin campaign? Conclusion 39 40 41 42
  • 4. 4UPLAB | DOUYIN PLAYBOOK Getting Started 2018 was quite the year for Douyin. The app, which became China’s most popular app, was everywhere. From offline billboards and karaoke booths to TV shows. The app grew from between 10-30 million to over 250 million daily active users. Now, the question is, did you make use of that opportunity and leveraged on Douyin’s rapid growth? Probably not. But don’t worry, it seems that Douyin and mother company Bytedance are becoming a major player in China’s ecosystem (and beyond). It’s time to make you Douyin ready!
  • 5. 5UPLAB | DOUYIN PLAYBOOK What is Douyin? Pushing over 500 million monthly active users, Douyin (internationally known as TikTok) is the most downloaded video-streaming app in China this year. Owned by startup tech-giant Bytedance, Douyin has shaken up the social media landscape in China tremendously. Since their merge with Musical.ly in August this year, Douyin has began taking over other countries as most downloaded app such as Japan, Indonesia and the United States. The opportunities afforded by this reach means that anyone with a Douyin account and savvy management can have tremendous engagement. Still, not many businesses have succeeded today. Why? Incorrect leverage. Businesses do not capitalize on engaging Douyin’s Gen Z and Millennial audience–the vast majority using the app today. Douyin is best known for viral, short-video content paired with catchy music. The videos are easy accessible, mostly entertaining, and sometimes educational. A big part of Douyin’s growth has been its reliance on influencers and key opinion leaders. They have been targeted successfully since the start, so it is no surprise that still today influencers are called upon for businesses to succeed on the platform, whether it is building a new channel for brand awareness or general engagement and e-commerce opportunities. When starting out on Douyin, it is key to firstly understand the main features and style of content creation before you start shooting your first video. Tip: Douyin is only available in the Chinese app stores of both Apple and Android. TikTok, the international version showcases different features and content.
  • 6. 6UPLAB | DOUYIN PLAYBOOK Users & Demographics By 2020, 40% of Chinese consumers will be Gen Z. To put that in perspective today, that is everyone under 21 years old. For video site users, 90.6% are born after 1995 and 70% use social media to purchase various products and services. Due to short attention spans, research has shown short and easily digestible content works best for Gen Z, which Douyin has proven time and time again (after another app called ‘Kuaishou’, for example) Compared with many other Chinese platforms, Douyin has a unique user demographic. In the early days, the vast majority of Douyin’s users were female between 18-24 years-old from first-tier Chinese cities. Since their explosive growth, the demographics have drastically changed. In May 2018, 56% of the users were female and 44% were male. Almost 30% of the users were under 24 years old and just above 20% between 24 and 30 years old. To sum it up, over 50% of the users were below 30 years old and about 75% of the users is below 35 years old making Douyin a Millennial and Gen Z-dominated application. Source: qianfan.analysys.cn
  • 7. 7UPLAB | DOUYIN PLAYBOOK In terms of location, 35% of Douyin users are located in China’s richest cities, also known as ‘super-cities’ and ‘first-tier cities’ (i.e Beijing, Shanghai, Guangzhou and Shenzhen). Douyin has also experienced an upcoming growth of third-tier city users (like Zhongshan, Zhanjiang, Shaoxing, Huizhou and many others). For app usage, Douyin users are the most active during lunch time (12-2pm) and evenings from about 7pm until midnight. We tested posting content at different times on different days and the received the highest traction in the evenings, usually around 10 pm. The day itself matters less with the exception being Sundays when there are less active users. Source: qianfan.analysys.cn Users & Demographics
  • 8. 8UPLAB | DOUYIN PLAYBOOK Types of content Entertainment: http://v.douyin.com/LdBomq/ Transition(Uniqo Ad): http://v.douyin.com/Lramow/ Smooth / Lipsync: http://v.douyin.com/LrXu4T/ Tutorial: http://v.douyin.com/LrmS6o/ Dance (Volkswagen Ad): http://v.douyin.com/Lr4WY8/ Singing: http://v.douyin.com/LrXtU8/ Sketch: http://v.douyin.com/LrH52w/ Education: http://v.douyin.com/LrHomH/
  • 9. 9UPLAB | DOUYIN PLAYBOOK Live streaming Like e-commerce and short video production, live streaming is on the rise. For the last couple years, live streaming has been a billion dollar industry in China and it only keeps growing. It is not a surprise that Douyin, China’s most popular video app, features live streaming as well. On Douyin, live streaming is not as popular as the short videos, however, it is a feature that should not be overlooked. You can use live streaming on the app in two different ways: 1. Start your own livestream: You fans and others are able to watch, comment and send gifts on your livestream. Livestreams are often a great to educate an audience or promote a product. 2. Watch a livestream: Watch a livestream from popular influencers and KOLs and write comments and questions. There is a high chance that the live streamer will respond to you. It is an easy way to ask for collaborations instead of send them a private message.
  • 10. 10UPLAB | DOUYIN PLAYBOOK Popular industries Over the past years mainly companies and influencers active in the beauty, fashion, education, entertainment and F&B have succeeded on Douyin. We compiled a list of popular industries, accounts and content examples to get a better idea on how to get started. Beauty: http://v.douyin.com/LdSxaB/ http://v.douyin.com/Ldm9Yg/ Fashion: http://v.douyin.com/LrHe6L/ Lifestyle: http://v.douyin.com/Lh8eJt/ http://v.douyin.com/LrWF1U/ F&B: http://v.douyin.com/LrbvkY/ Education: http://v.douyin.com/Lhe5EQ/ http://v.douyin.com/LrGrh7/ Influencer tip: I think that the most trending industry on Douyin is make-up. These videos get quickly liked and watched by users. Also, I see more and more users purchasing make-up product through Douyin. Thanks to Douyin, users are able to explore new products quickly through videos. 黄好厉害, 1.9 million fans.
  • 11. 11UPLAB | DOUYIN PLAYBOOK Douyin Strategy Many businesses feel pressure to be active on social media. Especially on new platforms with a lot of potential. This is the case for Doyuin. Besides Hai Di Lao, Alipay and Supreme, not many brands have succeeded on the platform. Why is this the case? Brands find it very difficult to create the right content. Also, Gen Z and young millennials tend to have a short attention spans as mentioned before. This means that it is critical to grab their attention in less than a second or two. This requires a strategy many companies lack. Douyin is different from other social platforms and has no timeline or homepage which is confusing to new users. This is why when you get started on Douyin it is important to test a lot. Bytedance (the mother company of Douyin) is well-known for their strong AI and algorithms. Reports have said it belongs among the top algorithms in social media globally. As mentioned earlier, Douyin’s best content is down to earth. Videos shared are from day-to-day happenings, in often an entertaining way. This makes it hard for brands to create and share content. The question is often, “What do I share?” To test what work, you can write down a list of ideas (think outside the box!) then you rank and prioritise these ideas (you can use the BRASS method for that). When you have several selected, you start shooting (or editing) content. When they are done, you execute them over the course of several days to a week. During the week you analyse and see what content brings the most valuable ROI to you. The content that works is scaled, and what does not work is abandoned. When you know what works, you create similar content in 80% of the time. The other 20%, you experiment with new types of content where you could use the BRASS method once again to test.
  • 12. 12UPLAB | DOUYIN PLAYBOOK Define your personality Getting started on Douyin will feel unique and potentially confusing. It is a different kind of platform than what most people are used to using. What holds true, regardless of any platform, is defining your goal and objectives that are key to reach your audience and ultimately succeed in your campaign. Whether you are starting a business or personal channel, the structure of the content will be of a similar nature; easy to understand content with catchy music. Unlike Instagram that is highly polished and filtered, Douyin uses a vertically handheld shot in the heat of the moment, meaning much of the content comes across as “Live” and “Unfiltered”. At first, it can be difficult for the untrained user to portray this style and image. As a brand you should next identify your voice characteristics, your “do’s and don’ts”, and what is your unique angle on the content you plan to share. Examples include make-up tutorials, behind- the-scenes of a restaurant or broadcasts walking through the city you live or are exploring. It is important to distinguish if content is published from a business or personal perspective, along with the type of account being used (personal or employee for a company). Tip: Source for brands or influencers on the platform that you most identify with. Use their channels as an example to help you in this step of content creation.
  • 13. 13UPLAB | DOUYIN PLAYBOOK Determine your audience Before you get started with creating content on the platform, it is key to understand what you want to achieve. Is it sales, awareness or brand credibility? Have a look at your other marketing strategies and/or efforts. Note what is important to your brand, so you can keep your efforts consistent on every channel. Do not forget to consider factors such as gender, income and interests. They play a very important role in guidance when you start creating content. If you do not know where to start, search for popular and trending challenges, see who is using and engaging with these hashtags and see what type of content they create. Perhaps you can create something similar and better!
  • 14. 14UPLAB | DOUYIN PLAYBOOK Competitive analysis It is recommended to review brands active in the same industry on Douyin. Analyse what they do well and how they distribute their content. Conduct a quick analysis of related accounts to see what posts are getting the highest engagement, what popular hashtags they are using, what their captions are, how often they post, and how quickly they are growing. This information can serve as a benchmark as you start growing your own account. While analysing your competitors’ content, take note of any opportunities they might have missed. Adding unique content into the mix will help your business to stand out from the rest.
  • 15. 15UPLAB | DOUYIN PLAYBOOK Editorial calendar Scheduling content is key to become consistent, which is an important factor to become successful. Planning your content for Douyin is not a surprise, however it is difficult to plan far ahead, as you can do with platforms as WeChat and Weibo. Douyin is heavily based on the now, and your reach, engagement and conversion are highly influenced by Douyin’s challenges and popular songs. It is recommend to make use of the daily hyped videos on Douyin. Unfortunately, there is no way to schedule and auto-post content through Douyin and or a third-party, since the editing mainly takes place within the app. We are big fans of using Airtable and Teambition. Both are available in China. Tip: Source for brands or influencers on the platform that you most identify with. Use their channels as an example to help you in this step of content creation.
  • 16. 16UPLAB | DOUYIN PLAYBOOK Create your account You can create an account via phone number, your WeChat or Weibo account. If you sign up as a person, it is irrelevant where you sign up. If you are a business, you can register for a personal account first, and apply for a business account in your settings. During signup we recommend using Weibo. This will save you time when multiple people want to use the account, as your Weibo account is usually already managed by several people. Phone number or WeChat are quite personal and require that person for everything you need to login.
  • 17. 17UPLAB | DOUYIN PLAYBOOK Open a business account Business accounts have more features available than personal accounts, such as a verified icon, profile customizations and advanced measuring of campaign results. In the app, you can apply for a business account here: Profile page > Three dots (Settings) > Manage my account > Get verified on Douyin. Opening a business on Douyin costs 600 RMB and you need similar documents required for Weibo and WeChat.
  • 18. 18UPLAB | DOUYIN PLAYBOOK Set-up your profile Profile name Choose to input your personal name, a pseudonym or a Company name. Description Tell the audience what you do and who you want to inspire through the channel. Location If you are in retail, list your location and this can help you generate traffic offline. Otherwise, leave this space empty. Profile picture & Cover image Use your company logo or use a person as your profile picture. We recommend making a Douyin account personal if you are not a well-known brand, as you shorten the distance between you and the audience.
  • 19. 19UPLAB | DOUYIN PLAYBOOK How Douyin works For You The Homepage is what you first see when you open the app. Like many social media apps, Douyin’s algorithm recommends the content based on what you watch, what you like, but also widely publishes popular content. Nearby Search on ‘created content’ near you.
  • 20. 20UPLAB | DOUYIN PLAYBOOK Follow A timeline of video content shared by the people you follow. Trending Currently trending content on Douyin with highlighted challenges, songs and videos. Challenges are created by both people and Douyin. If many users use the same hashtag or song, it will showcase at ‘Challenges’ on the homepage. How Douyin works
  • 21. 21UPLAB | DOUYIN PLAYBOOK Category Trending content listed down per category, ie. song, user, location and video. Notifications Here you can find all interactions with your profile and can also message others. Profile Your profile including your published and drafted content. How Douyin works
  • 22. 22UPLAB | DOUYIN PLAYBOOK Let’s Create
  • 23. 23UPLAB | DOUYIN PLAYBOOK DIY or outsource Like every other social media channel, you can decide to create you own content or outsource it to experts. Compared with channels as WeChat and Weibo, creating content for Douyin is tough. This is because consumed content is very personal and in the form of short videos that are highly engaging. If your team has a creative young millennial and/or Gen Z, you can get started by brainstorming ideas with them. They usually have a good understanding of what is popular and what is out of style. If you do not however, you can collaborate with KOLs or specialized agencies. Many brands already have video content in their library. It is possible to use existing video content and edit this in “Douyin style” , which could be in an entertaining or educational way, for example. It is important to not directly sell your product or service. These videos will be marked as advertisements and lower your reach and engagement. Cost of outsourcing At the moment, there are not many agencies providing marketing for Douyin. UPLAB has been one of the first, and remains the only international agencies providing Douyin marketing. By trial and error, we have learned a lot about content creation, growth and influencer marketing. Costs depend on what type of content you would want to create if you already have existing content or have to create videos from scratch and if you would like to have your content be edited by an influencers / KOL. Content marketing UPLAB starts already at $1000 per month. This includes editing and distribution.
  • 24. 24UPLAB | DOUYIN PLAYBOOK Tools Most videos are edited out of the Douyin editor. If you want to stand out with a different type of video edits, some of the tools might work for you: InShot InShot is a photo and video editing app especially designed to improve the final result for any video you want to upload to your Instagram. It also lets you improve pictures and, of course, save your edited videos to your device’s memory. VUE VUE is a video camera empowering users to capture memorable moments, edit them through adding filters, stickers or montage, and most importantly, share them with the world. Videoleap Videoleap is a breakthrough video editor just for you. Pros will take advantage of powerful high-end editing features while amateurs will have fun cutting and combining clips simply, intuitively and on- the-go. Download now and start creating amazing videos today.
  • 25. 25UPLAB | DOUYIN PLAYBOOK Music Since the early days, Douyin has been popular for down to earth content with catchy music. Catchy songs played an important role in Douyin’s growth. Many stores in large malls used to play popular Douyin songs to attract customers. It is not uncommon to see random songs become a huge hit to virtually unknown artists. A great example is the ‘Panama challenge’. Panama, a song by a relatively unknown artist from Bulgaria, became widely popular and is now used in different shows across China. Using popular songs in your content play a big role in growing your reach and engagement. We found a great playlist on Spotify who has listed popular Douyin songs: https://open.spotify.com/ playlist/6hQSjZuLRs1RGdjbhbFblt. You are also able to upload your own songs to Douyin. This can help your brand to create awareness under other users videos. @ERIN is doing that regularly. Over 197K people used her upload song. When you click on a song in a video, you can ‘favourite’ the song to use it later in one of your videos.
  • 26. 26UPLAB | DOUYIN PLAYBOOK Create your own content Influencer tip: For a 15 second video, I record about 15 times in average before I am satisfied enough to post the content. This often takes a few hours. 钟倩儿, 1.8 million fans. Click on the big plus (+) in your navigation Pick a sound Choose a recommend song or sound, search per category or use one of the song you favored. Flip Change your camera between front-facing and back-facing. Speed Change the recording speed for slow motion to fast motion Beautify Use filters to smoothen and change shapes of people. Timer Add a timer on when to start recording More Only visible for verified accounts (for example: record up to 60 seconds) Effects AR effect for your video (face & background filters) Red button Take a photo, instantly shoot a video, or hold to record. Upload Upload existing content from your photo library on your phone
  • 27. 27UPLAB | DOUYIN PLAYBOOK How to edit your video When you create your 15 second video, you can change effects such as colors, quick zoom or motion, and select a cover for your profile page along with a filter to your video. You also can lower your video sound, and toggle to change the volume of your video and/or song.
  • 28. 28UPLAB | DOUYIN PLAYBOOK How to post your video This is the final step of your new post. Add a description, hashtag, tag a friend and add a location. If you are not fully done yet, you can save the video as a Draft (The video be saved on your profile page and you can edit it later.). If you are finished, click Post to publish the video. Influencer tip: Every month I posted around 15-20 videos. I know most of my fans, as I carefully listen to them. I have multiple group chats where I talk with them. Over time, I changed my video content as my fans gave me valuable feedback. 洁哥是女大神呐, 1.5 million fans.
  • 29. 29UPLAB | DOUYIN PLAYBOOK Grow
  • 30. 30UPLAB | DOUYIN PLAYBOOK Having a large following on Douyin can mean more sales, engagement and brand credibility. But how can you actually can get more fans on the platform? Together with some of Douyin’s top KOLs, we have compiled a list of tips and tricks: 1.Have a theme on your account Decide as a brand what you want to get out of your Douyin efforts and how you engage with your target audience. Creating content within a particular theme plays an important role if you will succeed on the platform. Do you want to entertain people? Is there always a form of humour in your content? Do you want to educate? Need help? Look back at “Types of content“ that can help give an idea on how to grow. 2.Like and comment on content of your target audience Go to profiles of your target audience and like/comment on about 5-10 videos. This helps you to get your name out there, and probably have a decent amount of people go visit your profile. How to find people in your niche? Go to influencers and/or company profiles within your niche and source through their fanbase. 3.Get social Start interacting with your audience. Comment on their livestreams, send them private messages or like and comment once in a while on their channel. You can also take it to a next level and Duet users in your target audience. How to get more fans
  • 31. 31UPLAB | DOUYIN PLAYBOOK How to get more fans 4.Start a challenge and encourage people to join it. A challenge is a great way to build a community of people with the same interest. Challenges on Douyin are often used to promote a certain topic and/or type of video. Brands can also use it to promote their brand. 5.Add a location to your videos You can add a location to every video you create. Other people who are using and/or are interested in the same location will find you. 6.Create content in popular challenges This has been one of the key ways that allowed influencers grow fast on the platform. There are different trending challenges every day on Douyin. The challenges are created by users of Douyin. To get your content in front of a large audience, it is important to join these challenges in your style. 7.Repost on Instagram (or other social channels) Douyin, which is internationally known as ‘TikTok’ has a very active community on Douyin. There are loads of accounts re-posting Douyin and TikTok content on Instagram. Hashtags such as #tiktok #tiktokindonesia etc. are super popular. If you are already active on Instagram, you could use it as a channel to repost your content. 8.Approach influencers and KOLs to collaborate Collaborations and partnerships are very important. Even just one great partnership with the right person can have an incredible impact on your business. Reach out to popular users and influencers for collaborations. Whether it’s on the platform or offline, in your store.
  • 32. 32UPLAB | DOUYIN PLAYBOOK Advertisements Pushing over 500 million monthly active users, Douyin (internationally known as TikTok) is the most downloaded video-streaming app in China this year. Owned by startup tech-giant Bytedance, Douyin has shaken up the social media landscape in China tremendously. Since their merge with Musical.ly in August this year, Douyin has began taking over other countries as most downloaded app such as Japan, Indonesia and the United States. The opportunities afforded by this reach means that anyone with a Douyin account and savvy management can have tremendous engagement. Still, not many businesses have succeeded today. Incorrect leverage. Businesses do not capitalize on engaging Douyin’s Gen Z and Millennial audience–the vast majority using the app today. Douyin is best known for viral, short-video content paired with catchy music. The videos are easy accessible, mostly entertaining, and sometimes educational. A big part of Douyin’s growth has been its reliance on influencers and key opinion leaders. They have been targeted successfully since the start, so it is no surprise that still today influencers are called upon for businesses to succeed on the platform, whether it is building a new channel for brand awareness or general engagement and e-commerce opportunities. When starting out on Douyin, it is key to firstly understand the main features and style of content creation before you start shooting your first video. Tip: Douyin is only available in the Chinese app stores of both Apple and Android. TikTok, the international version showcases different features and content.
  • 33. 33UPLAB | DOUYIN PLAYBOOK Recently, Bytedance launched an easier way to run. advertisements on Douyin. You already can get started for 500RMB. Source: star.toutiao.com 500 RMB package CTR +117% Conversion +68% Cost per conversion -21% Costs 500 RMB – Video has to be shot in an indoor studio – 5-6 different shots – Quality: 1280p – Video should have enough light – Not allowed to have a person in the video – Maximum 30 seconds – Maximum 5 features in the subtitles – Able to choose your own background music, not required 1000 RMB package – Video has to be shot in an indoor studio – 8-20 shots, covering the product – Quality: 2K – Video should have enough light – Maximum 1 person in the video – Maximum 30 seconds – Custom subtitles – Custom background music 1500 RMB package CTR +146% Conversion +54% Cost per conversion -47% Costs 1500 RMB – Video can be recorded inside or outside – 8-20 shots, covering the product – Quality: 4K – Video should have enough light – Maximum 1 person in the video – Maximum 60 seconds – Custom subtitles – Custom background music 2500 RMB package CTR +212% Conversion +97% Cost per conversion -35% Costs 2500 RMB – Video can be recorded inside or outside – 8-20 shots, covering the product – Quality: 4K – Video should have enough light – Maximum 2 persons in the video – Maximum 60 seconds – Custom subtitles – Custom background music
  • 34. 34UPLAB | DOUYIN PLAYBOOK E-commerce Since January 2018, Douyin has been testing e-commerce together with it’s influencers. Today, every Chinese citizen and company is able to open their store through Douyin. The only requirement is to have a minimum of 10 videos. Users can access e-commerce stores and purchase products in different ways:
  • 35. 35UPLAB | DOUYIN PLAYBOOK E-commerce Most of the Douyin stores are linked through Taobao. They have been testing native stores, but has not really taken off yet. Opening a store on Douyin is relatively easy. After that, you have to verify yourself or your company. After that, you go to “Share Merch” and apply for the store. You usually get a response within a couple of hours until your application is approved. You now have to add your products to your account. Now, your products will be visible through your profile. If you want to promote a product through a video, you can add it to the last step of posting a video. Influencer tip: Douyin is the best platform to sell products, because the engagement and reach on Douyin is super high compared with other platforms. 洁哥是女大神呐, 1.5 million fans.
  • 36. 36UPLAB | DOUYIN PLAYBOOK Cross-channel When you run a campaign in China, it’s recommend to put your focus on different channels. How great of a fit the channel might be, it does not give you instant or easy success. In a short amount of time, Douyin is able to give you much reach, engagement and conversion. However, when running a campaign, don’t forget other channels as Weibo and WeChat. Example of a cross-channel campaign flow (by UPLAB).
  • 37. 37UPLAB | DOUYIN PLAYBOOK Plan your campaign cross-channel. Measure impressions, reach, engagement and conversion at different channels. Push your focus for 80% at the channel with the best ROI, and continue 20% of your efforts on other channels, as your audience hangs out at more places than just one channel. WeChat In 2018, WeChat has blocked outgoing URLs to their competitors. Since about a year, Douyin (Bytedance) is considered one of them. This makes it unable to share videos in WeChat. The link has to be separately opened in a browser. Influencer tip: I repost my videos to other channels as Weibo and Instagram. This way I receive feedback from a different audience, which contributes to my channels growth and stay innovative. 洁哥是女大神呐 1.5 million fans. Cross-channel
  • 38. 38UPLAB | DOUYIN PLAYBOOK Influencer Marketing
  • 39. 39UPLAB | DOUYIN PLAYBOOK KOL & Influencer Marketing Like anywhere else in China, Influencer Marketing, also called KOL (key opinion leader) Marketing is crucial to a brands success. For Douyin, that’s nothing different. Since the early days, Douyin has partly leveraged their growth on influencers. The last years, short-video has been booming and more brands are looking for influencer collaborations through video. Because Douyin is an easy to use short video app with a young audience, it makes it accessible for brands to reach this oh so important audience. Most of the influencers active on Douyin has been working very closely and are loyal to Douyin. Douyin has been taking great care of their influencers since the start, including inviting them to the Bytedance headquarters, giving regularly presents or organising invite only parties. Douyin has been helping many influencers with their growth on the channel. From using influencers on promotional materials, to featuring their videos on trending pages. This all is good to know as brand who want to leverage on Douyin influencers. Most influencers are known within the internal team at Douyin, and there is often contact between the two. Also, Douyin is very strict on the type of content creation, and most of the influencer campaigns are managed by specialized agencies or MCNs (Multi Channel Network). In this first version, we don’t go much into influencer marketing. We recommend to read “Working with bloggers, influencers and KOLs” by Ashley Dudarenok and Lauren Hallanan. Influencer tip: I think Douyin is a great platform to sell products. Previously, I did a brand collaboration with a small make-up brand and I was able to sell out their total stock. 黄好厉害, 1.9 million fans.
  • 40. 40UPLAB | DOUYIN PLAYBOOK What budget do I need? The market price is between 20-30 RMB CPM followers (MCN connected influencers charge often more). To put that in perspective: – An influencer with 250K followers costs around 5000 – 7500 RMB – An influencers with 1 Million followers costs around 20 000 – 30 000 RMB. KOLs with more than 500K fans should run their promotions through Starmap. Also, most of these KOLs are signed with a Douyin certified MCN. However, not all large KOLs are signed with an MCN and the smaller ones are managing brand deals often individually. It is key to build personal relationships with influencers and KOLs as they tend to be flexible in their pricing. It is also recommended to work directly with the influencers or with agencies who have strong ties with them. This allows you to run your campaigns often much less pricey than the average market price. UPLAB has a strong relationship with many influencers, which makes them able to offer prices far below market price (UPLAB offers a lowest price gurantee for influencers who are not connected to an MCN) .
  • 41. 41UPLAB | DOUYIN PLAYBOOK Type of advertisements Soft advertisement: http://v.douyin.com/Lr7Pou/ Hard advertisement: http://v.douyin.com/LroX3M/ Single person: http://v.douyin.com/Lramow/ Professional team: http://v.douyin.com/Lr4WY8/
  • 42. 42UPLAB | DOUYIN PLAYBOOK How to launch a Douyin campaign? Launching a campaign on Douyin is a bit tricky, as it all depends on the size you would like to run the campaign, and your budget of course. What is nice about Douyin, is that running a campaign is accessible, relatively simple and that often you are able to re-use the created content on other channels or sometime in the future. Influencers active on Douyin with more than 500 000 fans often have a contract with an official multi channel network, also called an MCN. Douyin has introduced their MCN network in August 2018 and launched Starmap in October that year. Both the influencer and brand have to register the promotion in Starmap. This way, Douyin takes control over the campaign and makes sure the content is aligned with it’s values. However, when running a campaign with influencers wh oare not contracted with an MCN and/or are smaller than 500 000, both brands and influencers are pretty flexible in terms of content creation. Also the price differentiates, and is often much cheaper. However, it’s all about having 关系 (Guang Xi) and providing value. With smaller campaigns, it’s enough to creating multiple pieces of content directly through influencers, and eventually immediately link to your e-commerce store. For larger campaigns, it’s the best to create a challenge. How many influencers you need and how your campaign has to look like all depends on your goals and objectives. We will dive into Douyin campaigns in the second version of this playbook.
  • 43. 43UPLAB | DOUYIN PLAYBOOK If your target audience is below 40 years old, Douyin is definitely a channel you have to include in your marketing strategy. Douyin is becoming a major platform in the Chinese social media ecosystem, unique in its own way. It could be a channel which is a little overwhelming from the start, so recommend is to collaborate with the right agency, MCN who can help you getting started. The app is developing fast and every week the company launches new features, often without even announcing it. Stay updated on the latest developments and be one of the first to succeed on this platform. We hope you enjoyed reading this first version of the Douyin guide. We still have many things to add, but it should give you a good sense of direction on starting out. We are happy to give you a free consultancy on Douyin, or help you out with content creation or running an influencer campaign. Conclusion
  • 44. 44UPLAB | DOUYIN PLAYBOOK Thanks for reading We would love to help you get started on what we believe the best platform to reach a Gen Z and young millenail audience in China. Douyin marketing at UPLAB already starts from $1000 per month. Flexible and long-term contracts both possible. Interested in working together? You can reach us in both English and Chinese: https://www.uplab.asia Email: fabian@uplab.asia WeChat: fabianouwehand For regular updates on Douyin, TikTok and Bytedance, follow Fabian on Linkedin: https://linkedin.com/in/fabianbern