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TeamTopologies.com
@TeamTopologies
Beyond the Spotify model
using Team Topologies for
fast flow and organisation evolution
Matthew Skelton, Conflux
co-author of Team Topologies - @matthewpskelton
Tech.Rocks - 10 December 2020
Matthew Skelton
2
Co-author of the book Team Topologies
Founder at Conflux - confluxdigital.net
Experience as: software developer,
system architect, technical director,
change enabler, conference organizer...
Twitter: @matthewpskelton
3
The Spotify Model
Limitations
Team Topologies
Getting started
4
5
The Spotify model of
team design for
software delivery
6
7
Henrik Kniberg & Anders Ivarsson, 2012
https://blog.crisp.se/wp-content/uploads/2012/11/SpotifyScaling.pdf
8
The Spotify model
Squad: semi-autonomous delivery team
Tribe: family of Squads - related work
Chapter: line management within a Tribe
Guild: cross-Tribe interest/specialist group
9
The Spotify model has
been hugely helpful to
100s of organizations
The Spotify model
helps to...
10
11
Encourage flow
of change
12
Establish and
clarify team
responsibilities
13
Promote good
kinds of team
collaboration
14
Plan and budget
for cross-team
enablers
15
The Spotify model helps to
Encourage flow of change
Establish and clarify team responsibilities
Promote good kinds of team collaboration
Plan and budget for cross-team enablers
@matthewpskelton / @TeamTopologies
Limitations of the
Spotify model
16
“This article is only a snapshot of our
current way of working - a journey in
progress, not a journey completed. By
the time you read this, things have
already changed.”
- Kniberg & Ivarsson
17
There is No Spotify Model
18
Marcin Floryan, 2016
https://www.infoq.com/presentations/spotify-culture-stc
19
Software sizing
and cognitive
load
20
Heuristics for
Conway’s Law
21
Patterns for
team
interactions
22
Triggers for
change and
evolution
23
We also need to address
Software sizing and cognitive load
Heuristics for Conway’s Law
Patterns for team interactions
Triggers for change and evolution
@matthewpskelton / @TeamTopologies
Team Topologies
24
topology
the way in which constituent parts are
interrelated or arranged
Greek: τοπολογία (τόπος == ‘place’)
25
Team Topologies
26
Research over 5 years across multiple industry sectors
Informed by 50+ peer-reviewed journal articles
30+ client organizations - consulting and training since
2013 with orgs in CN, EU, IN, US, UK, +
Book: 12+ case studies from well-known organizations
Origins - DevOps Topologies
27
CC BY-SA devopstopologies.com
@matthewpskelton / @TeamTopologies
28
Philip Fisher-Ogden,
Director of Engineering at
Netflix:
“thanks for your insightful
articulations of devops
topologies. They inspired
many discussions and
helped us to think about
what model Netflix teams
could be/are using.”
https://twitter.com/philip_pfo/status/999074792123740160
29
Crystal Hirschorn,
Director of Engineering at
Condé Nast International
“Your topological models
resonated extremely well
on both the Dev and Ops
side btw! I like the balanced
arguments, e.g. different
perspectives, for each
pattern.”
https://twitter.com/cfhirschorn/status/1103387659890819073
Team Topologies
30
Organizing business and
technology teams for fast flow
Matthew Skelton & Manuel Pais
Publication date: Sept 2019
IT Revolution Press
Pre-order from Amazon:
https://teamtopologies.com/book
💥#1 on Amazon
Business and Organizational Learning
31
“innovative tools and concepts for
structuring the next generation
digital operating model”
Charles T. Betz, Principal Analyst, Forrester Research
32
Team Topologies for fast flow
Conway’s Law
Team-first
Thinking
Team
Interactions
Sensing for
Evolution
33
34
Software sizing
and cognitive
load
35
Team-first Thinking
36
Team-first Thinking
The team is the means of delivery
37
Team-first Thinking
Design for team cognitive load
38
Team-first Thinking
Choose boundaries for team ownership
39
Team-first Thinking
Physical and digital workspace
40
Team-first Thinking
The team is the means of delivery
Design for team cognitive load
Choose boundaries for team ownership
Physical and digital workspace
@matthewpskelton / @TeamTopologies
41
Heuristics for
Conway’s Law
42
Conway’s Law
43
Conway’s Law
Heuristic for ‘natural’ expected design
44
Conway’s Law
Mirroring in tech system + human system
45
Conway’s Law
Reverse Conway to mitigate worst effects
46
Conway’s Law
Constraint on solution search space
47
Conway’s Law
Heuristic for ‘natural’ expected design
Mirroring in tech system + human system
Reverse Conway to mitigate worst effects
Constraint on solution search space
@matthewpskelton / @TeamTopologies
48
Patterns for
team
interactions
49
Team Interactions
50
Team Interactions
3 defined Interaction Modes
51
Team Interactions
Collaboration: 2 teams working together
52
Team Interactions
X-as-a-Service: 1 provides, 1 consumes
53
Team Interactions
Facilitating: 1 team helps another
54
Team Interactions
3 defined Interaction Modes
Collaboration: 2 teams working together
X-as-a-Service: 1 provides, 1 consumes
Facilitating: 1 team helps another
@matthewpskelton / @TeamTopologies
4 fundamental topologies
55
Stream-aligned team
Enabling team
Complicated Subsystem team
Platform team
4 fundamental topologies
56
Flow of change
3 core interaction modes
57
Flow of change
X-as-a-Service
Facilitating
Collaboration
58
Triggers for
change and
evolution
59
Sensing for Evolution
60
Sensing for Evolution
Not all teams in the org look the same
61
Sensing for Evolution
Discover, then push to Platform
62
Sensing for Evolution
Awkward team interactions are signals
63
Sensing for Evolution
Evolve the org with changing ecosystem
64
Sensing for Evolution
Not all teams in the org look the same
Discover, then push to Platform
Awkward team interactions are signals
Evolve the org with changing ecosystem
@matthewpskelton / @TeamTopologies
Getting started with
the Team Topologies
approach
65
Getting started
66
Explicit cognitive load
Large Conway mismatches
Team Interactions
Thinnest Viable Platform
How well can the team as a unit “grok”
the systems they own and develop?
Push some things into a Platform?
Are skills or capabilities missing?
Explicit cognitive load
67
Getting started
68
Explicit cognitive load
Large Conway mismatches
Team Interactions
Thinnest Viable Platform
Are there major mismatches between
the team interactions and the required
software / system architecture?
What could be easily adjusted?
Large Conway mismatches
69
Getting started
70
Explicit cognitive load
Large Conway mismatches
Team Interactions
Thinnest Viable Platform
What would change if we adopted the
3 team interaction patterns?
Collaboration, X-as-a-Service, Facilitating
How would teams react & behave?
Team Interactions
71
Getting started
72
Explicit cognitive load
Large Conway mismatches
Team Interactions
Thinnest Viable Platform
How is your Platform defined?
What is the thinnest platform that
could work?
What’s needed to run an support it?
Thinnest Viable Platform
73
Getting started
74
Explicit cognitive load
Large Conway mismatches
Team Interactions
Thinnest Viable Platform
Review
75
76
The Spotify model helps to
Encourage flow of change
Establish and clarify team responsibilities
Promote good kinds of team collaboration
Plan and budget for cross-team enablers
@matthewpskelton / @TeamTopologies
77
We also need to address
Software sizing and cognitive load
Heuristics for Conway’s Law
Patterns for team interactions
Triggers for change and evolution
@matthewpskelton / @TeamTopologies
Team Topologies for fast flow
Conway’s Law
Team-first
Thinking
Team
Interactions
Sensing for
Evolution
78
Getting started
79
Explicit cognitive load
Large Conway mismatches
Team Interactions
Thinnest Viable Platform
Team Topologies
80
Organizing business and
technology teams for fast flow
Matthew Skelton & Manuel Pais
Publication date: Sept 2019
IT Revolution Press
Pre-order from Amazon.com:
https://teamtopologies.com/book
Sign up for news and tips:
TeamTopologies.com
81
Remote-
Friendly
Training
teamtopologies.com/training
82
Free Resources
83
Resources
teamtopologies.com/resources
Free tools & templates
github.com/teamtopologies
84
🠊 teamtopologies.com/shop
TeamTopologies.com
@TeamTopologies
Feedback:
info@teamtopologies.com
@TeamTopologies
Thank you!
info@teamtopologies.com
Matthew Skelton, Conflux
@matthewpskelton
Manuel Pais, Independent
@manupaisable
Copyright © Conflux Digital Ltd 2018-2020. All rights reserved.
Registered in England and Wales, number 10890964

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