Preso used on the booth at BMC Engage 2015. See more on http://communities.bmc.com/

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Matt Laurenceau, @matt_L
And many Power Users!
BMC Communities
BMC Engage
all year-long,
on your fav devices

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Community:
People who share common values/needs, and help each other
(ohhh, and usually have fun together)

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On communities.bmc.com
• Find your Product Community
– Share your questions/wins
– Discover tips from others
– Connect with other users and R&D
• Benefit from R&D Programs
– Betas
– Ideation

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Find Subject Matter Experts,
Learn from them!

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Food treats have travelled here!

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Ideation: socialized RFEs
Your voice to shape up the future!
• Give best visibility to your Product improvement ideas
• Vote/comment/interact on ideas from other
• R&D committed for SLAs to comment/evaluate popular ideas
• 30+ UX interviews for new releases of Remedy with SmartIT

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Past 12 months on BMC Communities, exciting!
registered Users
New posts
replies
received a response
30k 85%of questions have
255 daily
7,500 new
Average

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Beta Programs, UX Work with R&D
• ~1,500+ Users participated in Beta Programs last year
• 100+ UX interviews for new releases of BMC Products

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5 continents!

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Mobile Apps
Post, comment, follow, manage Inbox, Message…

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Fancy a fun run tomorrow morning?
6:00 in the lobby, to run or walk

12. © Copyright 9/23/2015 BMC Software, Inc1224x7 Activity

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