My presentation to Shape Security to hopefully help them as they grow the company

1. Scaling the Culture
creating an environment of continuous improvement
mike d. kail
Netflix :: VP of IT Operations
@mdkail

2. Defining Cultural Values
“the desirable or preferred way of acting that is sustained or improved
over time and governs actions and decisions”
● establish core cultural pillars
● communicate and set context
● continue to communicate

3. Improving versus Maintaining
● Goal should be to improve, not
maintain, the culture
● A+ Players push each other to
get better → Virtuous Cycle
● Requires diligent focus and
communication

4. Key Attributes of Cultural Fit
intellectual curiosity judgement impact

5. Work/Life Balance (Integration)
● balance is unrealistic; too many
inputs
● integration is much more
achievable and reduces stress
● cloud + mobility enables
integration

6. The Result