This document provides biographies for several speakers at an executive summit. It describes the professional backgrounds and experiences of the speakers, including their roles and accomplishments in higher education, information technology, and consulting. The speakers come from a variety of institutions and have expertise in areas such as administrative computing, information security, networking, and the future of higher education.

1. Speakers
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Warren Arbogast
Founder & President, Boulder Management Group, LLC
Mr. Arbogast’s background includes an eleven-year stay at the
University of Virginia’s Darden Graduate School of Business, where
he taught in the MBA program and managed the Visual
Communications technology operations. Since his time at the
University of Virginia, he has consulted more than 200 colleges and
universities on technology management, innovation, change, and
“visioning” the future. With a background in the fine arts; Mr. Arbogast is both a writer and
photographer in his private life. He has written a poetry book and edited a photography book. He is
presently authoring a third book. Given his strong visual orientation, he continuously uses imagery
and icons to demonstrate, articulate, and emphasize his points and to fully engage an audience.
Jean Dailey-Fruth
Director of Administrative Computing, Weber State University
As Director of Administrative Computing, Jean Dailey-Fruth reports to the Chief Information Officer
and is Project Manager of the Weber State University Information Technology Infrastructure Project.
As Project Manger she oversees the implementation and support of Banner, WebCT Vista and
Luminis, and other administrative applications.
Prior to Weber State University, Jean was the Director of Information Systems at the University of
Wyoming where she managed the SCT HRS and SIS IDMS systems along with other administrative
systems and duties. Due to the experience and knowledge she has gained during her 20 year career
in information technology, administrative systems, business design, and project management, Jean
demonstrates exceptional leadership and strategic vision in a complex and changing technical world.
Michael Dobe
Chief Information Officer, United Arab Emirates National University
Michael Dobe has held senior positions in IT leadership in Ulster
County Community College, Rutgers University (The State University
of New Jersey), in the IT consulting industry and Roger Williams
University. In each position, he has worked closely with all
constituencies to build and foster collaborative relationships. While at
Rutgers, he managed information technology services for the Faculty
of Arts and Sciences, the Rutgers central computing organization and a state-wide networking
consortium called the New Jersey Intercampus Network. Michael is completing doctoral work in the
history of technology at Rutgers.

2. Janice M. Forsstrom (Jan)
CFO/VP of Administration, North Shore Community College
Ms. Forsstrom began her career at North Shore Community College and has 29 years experience in
various administrative positions there, including College Comptroller, Dean of Administration, and VP
of Administration and Finance, her current position. She has taken an active role in advancing
Administrative computing services, including ERP (Banner) system implementation and support of E-
Learning initiatives. Ms. Forsstrom has contributed to articles and made numerous presentations on
Portal value and ROI. Ms. Forsstrom earned an undergraduate degree from Regis College, and an
M.A. from Boston University.
Jan, along with Gary Ham, has contributed to articles and made numerous presentations on portal
implementation. In addition, NSCC tied with LeHigh University for 1st place in the annual Best of the
Web 2004 competition sponsored by the Digital Government Association and was selected as 2004
Innovator of the Year, Higher Education, MIT/Accenture Digital Government Awards.
Larry Goldstein
President, Campus Strategies
Larry Goldstein established a higher education management
consulting firm, Campus Strategies, to provide services to colleges
and universities, as well as organizations serving higher education. In
addition to consulting and various other professional activities,
Goldstein serves as an accounting and finance subject matter expert
for the Advocacy and Issue Analysis division of the National
Association of College and University Business Officers (NACUBO). In this latter capacity, he is
actively involved with NACUBO efforts related to accounting and finance issues. He serves as
NACUBO’s representative to the Governmental Accounting Standards Advisory Council as well as its
liaison to the AICPA’s Not-for-Profit Organizations Expert Panel.
Goldstein formerly served as NACUBO’s senior vice president and treasurer. In this role, he directed
activities in NACUBO’s primary research unit addressing topics including accounting and finance,
business operations, and institutional effectiveness. Goldstein joined NACUBO in 1997 after spending
20 years in higher education financial administration. In his last campus position, he served as the
University of Louisville's chief financial officer. Before joining the University of Louisville, he held
administrative appointments with The University of Chicago, the School of the Art Institute of Chicago,
and the University of Virginia. Prior to entering higher education financial administration, he was a tax
associate with Touche Ross & Company. Goldstein, a certified public accountant, earned a Bachelor
of Accountancy degree from Walsh College and a Master of Science degree from the University of
Virginia.
Virginia C. Gregg
Vice President for Finance and Chief Financial Officer, Rensselaer
Polytechnic Institute
Virginia C. Gregg is the Vice President for Finance and Chief
Financial Officer at Rensselaer Polytechnic Institute. Prior to this she
held the position of Controller for the Institute for eleven years. Gregg
is responsible for overseeing financial planning, budgeting and
operations, investments, capital finance and internal audit for the
university.
A certified public accountant, Gregg began her career in the Albany office of Ernst & Whinney (now

3. Ernst & Young), the international public accounting firm. Gregg attended Northwestern University and
graduated from SUNY at Albany with a bachelor’s degree in English and a master’s degree in
Accounting. She has served on advisory committees for the National Association of College and
University Business Officers and the Eastern Association of College and University Business Officers.
She is also a member of the Rensselaer Retirement Committee, serves on the Board of Trustees of
Rensselaer at Hartford, is an alternate Director for Genesis Limited and serves on evaluation teams
for the Middle States Commission on Higher Education. Community involvement includes serving on
Session for the Loudonville Presbyterian Church.
Alan E. Guskin, Ph.D.
Co-Director and Senior Scholar, Project on the Future of Higher
Education, and Distinguished University Professor, Ph. D Program in
Leadership and Change, University President Emeritus, Antioch
University
Dr. Guskin, currently President Emeritus, served as President and then
Chancellor of Antioch University from 1985-1997. His distinguished
career in higher education includes leadership positions as Chancellor,
University of Wisconsin-Parkside (1975-1985), Acting President, Clark University in Worcester, Mass.
(1973-1974), and Provost, Clark University (1971-1973). He has held faculty positions at the
University of Michigan as well as Clark, University of Wisconsin-Parkside and Antioch. Dr. Guskin has
remained an active teacher throughout his administrative career and has written frequently on the role
of leadership, power, conflict and change in educational organizations, especially universities.
In a career that spans 40+ years, there are many areas of interest and even expertise, but these days
Al Guskin is probably best known for his leadership roles in higher education and his recent writings
and speaking on the transformation of higher education. He is particularly interested in supporting
present and future higher education leaders, especially those who are committed to redesigning
undergraduate education to meet the economic, social and technological realities of the next 5-10
years and beyond. Besides his role as a faculty member in this Program, he is Co-Director and
Senior Scholar of the Project on the Future of Higher Education. This Project is a foundation funded
multi-year series of think tanks involving some of the most creative thinkers and practitioners in higher
education in the development of future institutional models for undergraduate education.
Gary Ham
Chief Information Officer, North Shore Community College
Under a partnership with Collegis Mr. Ham serves as the Chief
Information Officer at North Shore community College. He is
responsible for managing all of NSCC’s strategic technology
initiatives, including campus-wide network infrastructure development
and support, administrative systems selection implementation and
support, planning, implementation and support of academic
computing initiatives, development and support of NSCC Web site and campus portal, support and
training of end users, and development of Information Technology staff. With more than 18 years of
managerial experience in the
computer technology industry, Mr. Ham is a graduate of Wentoworth Institute of Technology and
holds a degree in Computer Science. Prior to joing Collegis in 1998 Mr. Ham was the Computer
Center Director at Wentworth Institute of Technology.
Gary, along with Jan Forsstrom, has contributed to articles and made numerous presentations on
portal implementation. In addition, NSCC tied with LeHigh University for 1st place in the annual Best
of the Web 2004 competition sponsored by the Digital Government Association and was selected as
2004 Innovator of the Year, Higher Education, MIT/Accenture Digital Government Awards.

4. Terry Hartle
Senior Vice President, Division of Government & Public Affairs,
American Council on Education
For more than a decade, Terry W. Hartle has directed the American
Council on Education’s (ACE) comprehensive effort to engage federal
policy makers on a broad range of issues including student aid,
scientific research, government regulation, and tax policy. This work
not only involves representation before the U.S. Congress,
administrative agencies, and the federal courts, it increasingly includes work on state and local issues
of national impact. Since it is considered ACE’S historic role to coordinate the government relations
efforts of some 60 associations in the Washington-based higher education community, Hartle is
widely considered American higher education’s chief lobbyist. Founded in 1918, ACE is a
Washington-based trade association representing more than 1,800 college and university presidents
in the United States.
Hartle brings a wealth of policy experience to ACE. Prior to joining the council in 1993, he served for
six years as education staff director for the U.S. Senate Committee on Labor and Human Resources,
then chaired by Senator Edward M. Kennedy. Prior to 1987, Hartle was director of social policy
studies and resident fellow at the American Enterprise Institute, and a research scientist at the
Educational Testing Service. Hartle is quoted widely in both the national and international media on
higher education issues, has authored or co-authored numerous articles, books, and national studies,
and contributes regular book reviews to The Christian Science Monitor. He received a doctorate in
public policy from The George Washington University in 1982, a masters in public administration from
the Maxwell School at Syracuse University in 1974, and a bachelor’s degree in history (summa cum
laude) from Hiram College in 1973. He was awarded an honorary doctor of laws degree by
Northeastern University in 1994. He is a member of Phi Beta Kappa.
Richard Kaplan
Corporate Vice President, Security Business & Technology Unit,
Microsoft Corp.
As corporate vice president of the Security Business & Technology
Unit at Microsoft Corp.,
Rich Kaplan is responsible for all aspects of security marketing,
including product management, public relations, emergency
communications and business development.
Previously, Kaplan served as corporate vice president of Microsoft’s Content Development and
Delivery Group (CDDG). He led the team responsible for the content on Microsoft.com and was
involved with the company’s security focus, particularly the CDDG efforts to help ensure that
Microsoft’s customers have the information and prescriptive guidance to be more secure. Kaplan’s
sharp focus on customer satisfaction helped the CDDG team meet its goals of helping customers find
the information they want, ensuring they like the information they find and helping them do their jobs.
Kaplan also previously served as Microsoft’s vice president of sales and consulting for the U.S.
Western Region. In addition, Kaplan was instrumental in leading the Y2K preparedness strategy for
Microsoft.
Before he joined Microsoft in June 1990 as a senior architectural engineer, Kaplan worked at HP for
10 years, focusing on network design and analysis.
Kaplan earned a bachelor’s degree in computer science at Oregon State University.

5. John E. Kolb
Chief Information Officer, Rensselaer Polytechnic Institute
John E. Kolb, graduated from Rensselaer Polytechnic Institute with
bachelor’s and master’s degrees in Electrical Engineering. He is a
Professional Engineer licensed in the State of New York. His career at
Rensselaer spans 23 years, starting in the Center for Interactive
Computer Graphics. Prior to becoming Chief Information Officer in
2000, he was Dean of Computing & Information Services. Prior to that
he was Assistant Dean of School Engineering, Head of Core
Engineering and Director of Engineering Computing Services. He has taught courses in the Schools
of Engineering, Science, Management, and the IT Program. He is on the Board of NYSERNet.net and
NYSERNet.org, The Junior Museum, and the WYCOFF Association of America. He has been a
presenter at numerous higher education and technology conferences. He was a Co-PI for the Boeing
Outstanding Engineering Educator Award, Intel Technology for Education 2000 Grant, and NSF-ARI
Infrastructure Grant.
Susan LaCour
Senior Vice President, Solutions Development, SunGard SCT
As senior vice president of solutions development, Susan LaCour
oversees the development and product management of SCT Banner,
SCT Luminis, SCT Matrix, SCT Plus, and SCT PowerCAMPUS. In
addition, Ms. LaCour helps to shape the development and execution of
the company's strategies as a member of the leadership team.
Since joining SunGard SCT in 1983, Ms. LaCour has served the company in a variety of technical
and managerial roles focused on higher education. Most recently, Ms. LaCour was vice president of
SCT Matrix. In this capacity, she was responsible for all aspects of the SCT Matrix product lines,
including product strategy, product management, and solutions development. In her previous role as
vice president of next generation solutions, Ms. LaCour was charged with the development and
marketing of the education business' new solutions, including research into object technologies and
knowledge systems. She has also served as a member of the Global Operations team, where she
was responsible for developing cutting-edge technologies that enabled breakthrough business results
for both the company and its clients.
Before joining SunGard SCT, Ms. LaCour gained experience in various capacities of software
development and management, including leading the development of accounting applications for
Burroughs Corporation.
Ms. LaCour holds an M.B.A. in decision sciences from the Wharton School of the University of
Pennsylvania and a B.S. in economics from the Pennsylvania State University.
Mark Luker
Vice President, EDUCAUSE
Mark A. Luker is vice president of EDUCAUSE where he heads
Net@EDU, a “thought-leadership” coalition of university CIO’s and
state network directors who work to advance national networking for
both research and education through joint projects and federal policy.
Net@EDU was the spawning ground of Internet2, and is now
expanding its focus to include advanced connections between other

6. campuses and their customers in surrounding communities and regions. He also leads the
EDUCAUSE office of government relations and policy analysis in Washington, DC, which works with
partner associations to help shape the emerging policy and legal framework of the Internet,
intellectual property, and other issues of importance to higher education.
Luker served the last two years as program director for advanced networking at the National Science
Foundation and the federal Next Generation Internet project. For the past five years he has worked
on issues of reorganization for networked access to digital information and other services as CIO at
the University of Wisconsin-Madison campus. In this role he has been very active in several national
projects including the National Learning Infrastructure Initiative and the Coalition for Networked
Information.
Luker received his doctorate from the University of California, Berkeley, and served as a faculty
member and then a dean at the University of Minnesota, Duluth, before moving into information
technology management.
Dr. Renee Marlin-Bennett
Associate Professor of International Relations and Director of the
Division of International Politics and Foreign Policy, School of
International Service, American University, and author of Knowledge
Power: Intellectual Property, Information, and Privacy (Lynne Rienner,
2004)
Renée Marlin-Bennett is Associate Professor of International
Relations at the American University School of International Service,
where she heads the field of International Politics. Her wide-ranging academic interests include
national and international policy for the Information Age, the politics of trade, the role of identity in
international relations, and conflict studies. She is the author of two books, Knowledge Power:
Intellectual Property, Information, and Privacy (Lynne Rienner Publishers, 2004) and Food Fights:
International Regimes and the Politics of Agricultural Trade Disputes (Gordon & Breach, 1993), as
well as articles and book chapters on international trade disputes, U.S.-Japan trade relations, conflict
resolution, and social science research methods for international relations. Professor Marlin-Bennett
is also the editor of iPolitics: Global Challenges of the Information Age, a Lynne Rienner Publishers
series, and co-director of American University's Global Intellectual Property Project. She earned her
doctorate in political science from the Massachusetts Institute of Technology and her B.A. from
Pomona College.
Doug Simmons
Principal Consultant, Burton Group
Emphases: Enterprise, e-business and service provider directory
services, identity and access management, federation, provisioning,
workflow, application security, PKI, messaging and collaboration.
Background: Over 20 years in IT as an OSI and TCP/IP software
engineer, Internet technology business development and IT product
management director and 12 years as an industry consultant. Doug has assisted dozens of medium
and large customers architect and design detailed identity management infrastructures. An early
developer of X.500 and LDAP with IBM in the late 1980’s and early 1990’s, Doug has developed
industry leading skills in identity management infrastructure design and deployment, directory
integration and resource provisioning. His customers include manufacturing, engineering, higher
education, public utilities and state and federal government institutions, among other vertical
industries.
Doug has also been a frequent speaker at IT forums and contributor to related IT publications.

7. Vivian Sinou
Dean of Distance & Mediated Learning, Foothill College
Vivian 'Vivie' Sinou, Dean of Distance & Mediated Learning, manages
Foothill's online and internet-mediated programs, and oversees the
development and support of the ETUDES course management
system. She formed the ETUDES Alliance that extended the use of
the software to over 50 colleges. She has been involved with
computer-assisted instruction and web technologies for over 15 years.
Sinou is leading the SOFIA initiative and the ETUDES-NG effort, serving on the Sakai Board, and
contributing in shaping the vision of open source.
Sinou was selected for the League Innovator of the Year Award for Foothill De Anza Community
College District (2002) and was the recipient of the 2002 Technology Leadership Award from the
California Community Colleges Chancellor’s Office. She was chosen for the prestigious statewide
award for her prominence within the arena of higher educational technological resources
management, exemplary organizational management and leadership qualities, advocacy of effective
use of technology in supporting institutional goals, and contributions to growth of the profession as a
whole.
Ken Thompson
Chief Financial Officer, United Arab Emirates National University
Ken Thompson achieved a BA from Capital University, an MA from
University of South Florida in Higher Education Administration and an
IEM from Harvard Graduate Business School. Ken has held senior
positions in Florida State University, Texas Technical University,
Michigan State University, University of Alabama, Lykes Health
Systems and Hospital Corporation and Alabama Institute for the Deaf
and Blind. Currently Ken is serving a two-year appointment as Advisor to the Minister of Education
and Scientific Research to develop by-law, policies and procedures for the United Arab Emirates
National University, recommended new organization structure, establish planning and budgeting
process, propose financial plan, integrate business operations, help the Ministry to develop system-
wide information system data standards, develop a market-based classification and pay plan and a
merit increase system and initiate a placement office to connect graduates and prospective
employers.
Gordon Wishon
Chief Information Officer, University of Notre Dame
In August 2001, Gordon Wishon was appointed to the position of
Chief Information Officer at the University of Notre Dame. As head of
Notre Dame’s Office of Information Technologies, he leads all campus
technology efforts, including a comprehensive effort to replace all
campus administrative and academic support systems. Prior to his
appointment at Notre Dame, Gordon was the Associate Vice
President and Associate Vice Provost for Information Technology at the Georgia Institute of
Technology, a position he held since 1994. Prior to arriving at Georgia Tech, Gordon served 20 years
with the US Air Force in a variety of roles, from flying fighter aircraft to engineering avionics systems
for the new generation of tactical aircraft. The last nine years of his Air Force career were served
predominantly at the Air Force Institute of Technology; where he led the engineering of the first large

8. scale production TCP/IP network in the Air Force, and where he completed his military career as the
Institute’s Chief Information Officer.
At Georgia Tech, Gordon played a key role in preparing the campus to serve as the home of the
Olympic Village during the 1996 Atlanta Olympic Games. As head of Georgia Tech’s Office of
Information Technology he led all campus technology efforts, which included the implementation of a
mandatory student computer ownership program in 1997. Gordon is past chair of the Southeastern
Universities Research Association’s CIO Council, and served on its Board of Trustee’s Executive
Committee. He also served as a founding member of the Southern Crossroads GigaPop Steering
Committee, helping to establish the Southeast’s largest aggregation point for participants in Internet 2
and other advanced networking activities. From 2001-2004, he co-chaired the Educause/Internet2
Computer and Network Security Task Force, an effort established to help higher education institutions
address critical issues of infrastructure protection associated with the use of computer and network
resources. Gordon serves on a number of corporate and university advisory boards, and is a board
member for the St. Joseph Valley Metronet, a Northern Indiana regional economic development
initiative. In 2004 he was selected as one of Computerworld’s Premier 100 IT Leaders.
Gordon holds degrees in Computer Science from West Virginia University and Wright State University
in Ohio.