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The end of the story:
Corporate narrative in
a transmedia universe
Jonathan Champ
Founder
Meaning Business
Sydney, Australia
#IABC14
STORIES ARE OUR
HUMAN CURRENCY
www.starwars.com/play/online-activities/crawl-creator
“STORYTELLING” IS
STARTING TO MEAN
DIFFERENT THINGS
Brand story
Founder story
Leadership story
Customer story
Storytelling skills
Narrative
STORYWORLD
The shared universe within which the settings, characters,
objects, events, and actions of one or more narratives exist
Peter Von Stackelberg
‘TRANSMEDIA’
Two or more interconnected stories told across two or more
channels which enable participation
A NEW TERM FOR AN OLD PRACTICE
WITH A DIFFERENCE…
THE RISE OF THE
INDIVIDUAL
TECHNOLOGY INFLUENCES
THE WAYS STORIES ARE
SHARED
BUT NOT WHAT A STORY IS
RUMORS OF MY DEATH ARE
GREATLY EXAGGERATED
But the idea of controlling the corporate narrative has
changed…
“STORY”
ORGANIZATIONS FACE A DEGREE
OF COMPLEXITY GREATER THAN
EVER
Political
Open
Government
Shift
Social
Occupy
Responsibility
Economic
Collaborative
Consumption
The ‘Bitcoin’
Effect
Technological
MORE NEW
STUFF ALL
THE TIME
‘CORPORATE NARRATIVE’ LIMITS
PERSPECTIVE
COMPLEXITY IS DISRUPTIVE,
DISRUPTION DRIVES
INNOVATION
INDIVIDUALS WITHIN ORGANIZATIONS
ARE EXPERIENCING TRANSFORMATION
ORGANIZATION AS
STORYWORLD
Timescale Life of company, or this quarter?
ORGANIZATION AS
STORYWORLD
Timescale
Setting
Life of company, or this quarter?
Industry or region?
ORGANIZATION AS
STORYWORLD
Timescale
Setting
Problem
Life of company, or this quarter?
Industry or region?
Growth or innovation?
ORGANIZATION AS
STORYWORLD
Timescale
Setting
Problem
Rules
Life of company, or this quarter?
Industry or region?
Growth or innovation?
What are our values & boundaries?
ORGANIZATION AS
STORYWORLD
Timescale
Setting
Problem
Rules
Key chronology
Life of company, or this quarter?
Industry or region?
Growth or innovation?
What are our values & boundaries?
What by when?
ORGANIZATION AS
STORYWORLD
Timescale
Setting
Problem
Rules
Key chronology
Dramatic question
Life of company, or this quarter?
Industry or region?
Growth or innovation?
What are our values & boundaries?
What by when?
Will we…?
ORGANIZATION AS
STORYWORLD
Timescale
Setting
Problem
Rules
Key chronology
Dramatic question
Individual role
Life of company, or this quarter?
Industry or region?
Growth or innovation?
What are our values & boundaries?
What by when?
Will we…?
What can I do?
ORGANIZATION AS
STORYWORLD
Timescale
Setting
Problem
Rules
Key chronology
Dramatic question
Individual role
MVP
Life of company, or this quarter?
Industry or region?
Growth or innovation?
What are our values & boundaries?
What by when?
Will we…?
What can I do?
What can I do FIRST?
IC IS THE ORIGINAL
TRANSMEDIA STRATEGY
• ADAPTIVE
• Segments
• Channels
• EPISODIC
• Chunking
• Planning
• EPISTOLIC
• Two-way
• Engagement and
participation
SENSE-MAKING
THROUGH SOCIAL MEDIA
Context
Connection
Curation
Collaboration
Co/creati
on
THE INTERSECTION OF
COMMUNICATION, DESIGN AND ‘PLAY’
• Personas as a tool manage complexity
• Better audience segmentation
• Building experiences rather than messages
• The ‘choose your own adventure’ model
• ‘Leveling up’ – the role of acquired experience
• Save points
EMPOWERING EMPLOYEES
TO OWN THE NARRATIVE
Co-creation becomes a model for true engagement
REMIX CULTURE
WHAT WOULD YOUR CORPORATE
STRATEGY SOUND LIKE AS A
STORYWORLD?
• The genre and theme
• Industry and purpose
• The forces in opposition
• Competition, problem, challenge or issue
• The goals and stakes
• What does success mean?
• A unique combination of events
• What things need to happen?
• The essence of the experience
• What are the key elements of the culture, values and EVP
• The trigger
• The MOST IMPORTANT THING – WHY IS THIS
IMPORTANT?
SOME NEXT STEPS
How can you frame the ‘storyworld’ of your organisation?
What is the story for your employee segments?
What is the dramatic question at the heart of your strategy?
How can employees co-create this?
What will be different for your use of channels and media to
make use of them in a transmedia setting?
THANK YOU ---- Q&A
For a full list of resources
and templates please visit
meaningbusiness.com.au

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Corporate narrative in a transmedia universe

Notes de l'éditeur

  1. We are here at a communicators conference because we are kind of into story.
  2. We get that stories are our human currency, that they are how we transmit knowledge with context and meaning.
  3. But like anything that is successful, it gets popular, and it morphs and adapts. Content marketers love to say anything is a story.
  4. I’m going to try to simplify things by making them more complicated for a moment. Beyond ‘story’
  5. Use the examples of interacting with technology as an example
  6. Authenticity Trust Meaning Engagement Generational change (Data supporting each)
  7. Context Conditions Rules of play Core knowledge How to ‘navigate’ – skills, trade, etc Objectives, quests, desires, pathways
  8. Context Conditions Rules of play Core knowledge How to ‘navigate’ – skills, trade, etc Objectives, quests, desires, pathways
  9. Context Conditions Rules of play Core knowledge How to ‘navigate’ – skills, trade, etc Objectives, quests, desires, pathways
  10. Context Conditions Rules of play Core knowledge How to ‘navigate’ – skills, trade, etc Objectives, quests, desires, pathways
  11. Context Conditions Rules of play Core knowledge How to ‘navigate’ – skills, trade, etc Objectives, quests, desires, pathways
  12. Context Conditions Rules of play Core knowledge How to ‘navigate’ – skills, trade, etc Objectives, quests, desires, pathways
  13. Context Conditions Rules of play Core knowledge How to ‘navigate’ – skills, trade, etc Objectives, quests, desires, pathways
  14. Context Conditions Rules of play Core knowledge How to ‘navigate’ – skills, trade, etc Objectives, quests, desires, pathways
  15. Role of the ESN
  16. Mashups Memes What resources are available for ‘remixing’ in your organisation