Personal Information
Entreprise/Lieu de travail
San Francisco Bay Area, CA United States
Secteur d’activité
Advertising / Marketing / PR
Site Web
www.medallia.com/
À propos
"Things won are done. Joy's soul lies in the doing." ~ William Shakespeare
I am fascinated by the story of doing.
As a Senior Analyst at NerdWallet, I am fascinated by what people do with their money, and work on a team of two to craft the brand strategy for the company's consumer credit and debt offerings.
In my free time, I love to motivate clients to do more as a Barre3 fitness instructor, as well as explore the emotions behind 'doing' things as an amateur(ish) actress on various stages across the Bay Area.
Feel free to say hi by sending me a message. I'm excited to meet you!
Mots-clés
customer experience management
voice of the customer
customer retention
customer satisfaction survey
cem software
nps
medallia
painpoint reduction
net promoter score
ecommerce
retail
operational cem
journey mapping
omnichannel
frontline empowerment
employee enagagement
churn
mobilized organization
experience economics
closed loop feedback
closing the loop
enterprise feedback manag
sfdc
salesforce.com
enterprise feedback management
cem
Tout plus
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Personal Information
Entreprise/Lieu de travail
San Francisco Bay Area, CA United States
Secteur d’activité
Advertising / Marketing / PR
Site Web
www.medallia.com/
À propos
"Things won are done. Joy's soul lies in the doing." ~ William Shakespeare
I am fascinated by the story of doing.
As a Senior Analyst at NerdWallet, I am fascinated by what people do with their money, and work on a team of two to craft the brand strategy for the company's consumer credit and debt offerings.
In my free time, I love to motivate clients to do more as a Barre3 fitness instructor, as well as explore the emotions behind 'doing' things as an amateur(ish) actress on various stages across the Bay Area.
Feel free to say hi by sending me a message. I'm excited to meet you!
Mots-clés
customer experience management
voice of the customer
customer retention
customer satisfaction survey
cem software
nps
medallia
painpoint reduction
net promoter score
ecommerce
retail
operational cem
journey mapping
omnichannel
frontline empowerment
employee enagagement
churn
mobilized organization
experience economics
closed loop feedback
closing the loop
enterprise feedback manag
sfdc
salesforce.com
enterprise feedback management
cem
Tout plus