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Internet @ppliances
An OSGI-based White Goods Smart Home Application
Horst Werkmann
Bosch und Siemens Hausgeräte GmbH
Stockholm, September 2002
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
•  Who we are
•  Starting Point
•  Market and Customer requirements
•  Features of the Product
Overview
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
BSH Bosch und Siemens Hausgeräte GmbH
2002 Brands
Companies > 100
Employees 35,200
Sales 6.09 billion €
Factories 40
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
Market volumes € 31 bill.
BSH sales € 5.067 bill.
Market volumes € 110 bill.
BSH sales € 6.092 bill.
A strong Position in the White Goods Market in 2001
Market leader
Germany
Fourth-largest manufacturer of
home appliances worldwide
Market leader
Europe
Market volumes € 7 bill.
BSH sales € 1.746 bill.
24.9 % 16.3 % 5.5 %
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
Business Challenge of Connected Appliances:
•  Create an internet appliance business case
•  Offer added value to customers
•  Bring innovation into the white goods market
•  Enhance customer relationship
•  Increase BSH revenue
The Starting Point
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
It is easy ! You can read about it everywhere!
Internet-Platform
How do I connect my washing machine to the internet?
No, it is not !
•  There are a lot of options and technologies !
•  But no complete end-to-end solution !
The Starting Point
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
„Indoor“ vs. „Outdoor“ Control
I wanna check and
control my appliances from....
15
74
11
... just indoor
... Outdoor and indoor control
... just outdoor
BSH Study
7
21
52
20
... uninteresting
... very interesting
... interesting
... less interesting
The idea of remote
controled appliances is..
Market Research
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
Market Research
35,4
43,9
46,3
49
61
77,2
85,1
86,4
87,3
93,8
0 10 20 30 40 50 60 70 80 90 100
Filling our bathtub automatically...
Remote control of the washing machine
Remote control of the stock in the fridge
Cooking Coffee automatic, Remote Starting
To pour our sward (grass) automatically
Service information from the appliances at home
Simulation of being at home
Security Check, when leaving the private home
Reduction of the temperature when leaving the home
%
n = 343
Remote Management of the Heating Units
Source: Study BIS / Performed 2000
Which function is interesting for you in a smart home?
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
Solution Requirements – User Value
BSH focuses on appliance specific services
Networking
Appliances
Security
Comfort
Convenience
Energy
Management
Help for
aged people
Fun and
Entertainment
Remote Control
Remote Diagnostic
Online-
Help
Online
Shopping
Electronic
Stockmanagement
Pay per Use
Remote Updating
Online-Cooking
Event
Personalized
Internet Services
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
Solution Requirements and Design Goals
•  Local and Remote access of appliances
•  Low cost add-on for white good appliances
•  Support for new devices
•  Deal with resource constraints of appliances
•  Flexibility for integration in in-house infrastructure
–  wireless protocol/No new wires
–  gateway platform
–  user clients
–  Plug-and-play installation
•  Be prepared for integration into larger Smart Home solutions
(being able to be expendable)
–  Consumer electronics
–  light control, security ....
•  Open and flexible platform
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
WAP
SMS
Webpad
Browser
PC,TV-Set
Powerline
(EHS 1.3a, KNX)
BSH Internet
Gateway
Mobile Phone
WAP
SMS
Email
IndoorOutdoor
System Overview
GPRS / WLAN
Gateway
(OSGi-Gateway)
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
Siemens Appliance Product Range
Same Product range for Bosch
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
Flexible Appliance Upgrade via Plug-in Module
Benefits:
- Consumers can insert the system
interface themselves if no specialist
has been stipulated for liability reasons.
- Decoupling of appliance and standard
- Technical flexibility
Plug-in module providing internet-readiness
System interface
Price: approx. € 79
Internet-compatible
domestic appliance
Price: Sales price + € 50
•  Upgrade facility
•  easy integration of other inhome communication standards
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
BSH Embedded Residential Gateway and options
•  Operating System: Linux
•  Processor: Intel StrongArm, 206 MHz
•  RAM: 64 MB; Flash 32 MB
•  Designed for always on (stability, boot – up)
•  Interfaces:
–  serial – EHS powerline module
–  WLAN
–  GSM/GPRS (on-board module)
–  USB and Ethernet
B/S/H/
Residential Gateway
Gateway Platform Options
•  PC Platform
•  Dedicated Embedded
Platform
•  Future possibilities
–  Kitchen PC
–  Set Top Box, .....
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
Implementation of the BSH-solution
Presentation Layer
Core
OSGI Service
HW Platform
Operating System
Java VM
Device Layer
EHS Layer
Extended
OSGI
Services
OSGI Framework
Utility
Layer
3rd Party
Apps
BSH Application
Software Layers
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
Requirements for the GUI and Clients
•  Browser-based GUI: HTML / WML
•  Dedicated (i.e. not Web) Look & Feel GUI
•  GUI update via Push
•  Functionality and Services
–  Device Status
–  Device Control
–  Configuration of User Specific Services
(Message Configuration, ..)
–  Multi User
–  Online Help
–  Additional Services
–  User Management
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
Client Variants
•  Portable Devices: Webpad/SIMpad, Pocket PC (Loox)
•  Permanently mounted control panel: Loewe TV-Set or PC
Benefits of a TV-Set :
-  All in one:
- Internet-access,
- Home-control &
- TV-Set
-  Central Element
in every home
PC as Control and Multimedia Terminal
-  high penetration in private homes
- open issues concerning securitiy and stability
-  where is the best place to place, kitchen, living room
Benefits of SIMpad :
-  All in one:
- Internet-access &
- Home-control
-  Mobile in the Home
-  Quickly connected
But it is also possible to manage the appliances just with the mobile Phone
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
GUI ScreenShot: Overview Page
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
The user interface as customer interface
•  Different conceptions of interacting with the appliances are
evaluated
•  The optimal User-Interface for the dedicated client is
choosed
•  The optimal User-Interfaces depends on:
–  different customer requirements in different situations
(control, messaging)
–  performance and Ressources of the Client
(resolution, colours, performance)
–  place of usage
(indoor, outddor, kitchen, living room
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
Services
The first product generation starts with basic services
•  Device Control from indoor and outdoor
•  Device Status/indoor and outdoor Messaging
•  Configuration of User Specific Services
•  Online Help
•  Remote diagnostics
•  Additional Services are under development
BSH_OSGI_Congress_Sept02_Final_HW
21
B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
GUI ScreenShot: Online-Help, Hints, and...
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
Sharing the technology with partners
BSH is open for providing licenses to part of their I@-technolgy
•  KNX
•  Powerline Plug&Play Technology
•  Plug-In Module as retrofit solution
•  OSGi-based Software solutions
•  GUI-Design for white goods appliances and others
BSH is also interested in cooperating with partners from other industries
(Service Providers, Automotive Industry, Entertainment Industry)
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
Timeline for BSH smart@Home
•  Q4 / 2002 – BSH internet-ready appliances are
available for consumers
•  Q1 / 2003 – BSH Field Trial with Customers
(OSGi gateway,Appliances, Services)
•  Q2 / 2003 – Appliance dealers showcase BSH solution
•  Q2,3 / 2003 – BSH smart@Home solution available for
consumers
BSH_OSGI_Congress_Sept02_Final_HW
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B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
BSH Sites
  Cooking
  Refrigeration / Freezing
  Dishwashing
  Washing / Drying
  Consumer Products
BSH smart@home and Partners
ZK, FS, 15
*
BSH smart@home Program:
• Definition of market- and customer
requirements
• Definition and development of a
complete system and services
• 25 different types of appliances are
adapted (development, qualification
and production)
• Activities of marketing, sales and
distribution
• Management of Product divisons in
over Europe and partners
(8 BSH locations, 6 partners)Vienna
Sofia
Hannover
Cologne
BSH Divisons participating at smart@home project
External Partners: Siemens PSE, SBS, Prosyst, W3D, Sipro
Regensburg
Headquarters
Siemens Business Services
Siemens PSE, Austria
Siemens Corporate Technology
Development Partners
BSH_OSGI_Congress_Sept02_Final_HW
25
B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H
OSGi Worl Conference Sept 24-27 2002
Dipl.-Ing.(FH) Horst Werkmann
Bosch und Siemens Hausgeräte GmbH
Electronics, Drives & Systems EDS
Head of Internet @ppliances
Im Gewerbepark B35
D-93059 Regensburg
Tel. +49 (941) 790 - 5019
Fax +49 (941) 790 - 6396
eMail horst.werkmann@bshg.com

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Internet @ppliances an OSGi-based white goods smart home application - H Werkmann

  • 1. BSH_OSGI_Congress_Sept02_Final_HW 1 Internet @ppliances An OSGI-based White Goods Smart Home Application Horst Werkmann Bosch und Siemens Hausgeräte GmbH Stockholm, September 2002
  • 2. BSH_OSGI_Congress_Sept02_Final_HW 2 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 •  Who we are •  Starting Point •  Market and Customer requirements •  Features of the Product Overview
  • 3. BSH_OSGI_Congress_Sept02_Final_HW 3 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 BSH Bosch und Siemens Hausgeräte GmbH 2002 Brands Companies > 100 Employees 35,200 Sales 6.09 billion € Factories 40
  • 4. BSH_OSGI_Congress_Sept02_Final_HW 4 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 Market volumes € 31 bill. BSH sales € 5.067 bill. Market volumes € 110 bill. BSH sales € 6.092 bill. A strong Position in the White Goods Market in 2001 Market leader Germany Fourth-largest manufacturer of home appliances worldwide Market leader Europe Market volumes € 7 bill. BSH sales € 1.746 bill. 24.9 % 16.3 % 5.5 %
  • 5. BSH_OSGI_Congress_Sept02_Final_HW 5 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 Business Challenge of Connected Appliances: •  Create an internet appliance business case •  Offer added value to customers •  Bring innovation into the white goods market •  Enhance customer relationship •  Increase BSH revenue The Starting Point
  • 6. BSH_OSGI_Congress_Sept02_Final_HW 6 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 It is easy ! You can read about it everywhere! Internet-Platform How do I connect my washing machine to the internet? No, it is not ! •  There are a lot of options and technologies ! •  But no complete end-to-end solution ! The Starting Point
  • 7. BSH_OSGI_Congress_Sept02_Final_HW 7 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 „Indoor“ vs. „Outdoor“ Control I wanna check and control my appliances from.... 15 74 11 ... just indoor ... Outdoor and indoor control ... just outdoor BSH Study 7 21 52 20 ... uninteresting ... very interesting ... interesting ... less interesting The idea of remote controled appliances is.. Market Research
  • 8. BSH_OSGI_Congress_Sept02_Final_HW 8 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 Market Research 35,4 43,9 46,3 49 61 77,2 85,1 86,4 87,3 93,8 0 10 20 30 40 50 60 70 80 90 100 Filling our bathtub automatically... Remote control of the washing machine Remote control of the stock in the fridge Cooking Coffee automatic, Remote Starting To pour our sward (grass) automatically Service information from the appliances at home Simulation of being at home Security Check, when leaving the private home Reduction of the temperature when leaving the home % n = 343 Remote Management of the Heating Units Source: Study BIS / Performed 2000 Which function is interesting for you in a smart home?
  • 9. BSH_OSGI_Congress_Sept02_Final_HW 9 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 Solution Requirements – User Value BSH focuses on appliance specific services Networking Appliances Security Comfort Convenience Energy Management Help for aged people Fun and Entertainment Remote Control Remote Diagnostic Online- Help Online Shopping Electronic Stockmanagement Pay per Use Remote Updating Online-Cooking Event Personalized Internet Services
  • 10. BSH_OSGI_Congress_Sept02_Final_HW 10 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 Solution Requirements and Design Goals •  Local and Remote access of appliances •  Low cost add-on for white good appliances •  Support for new devices •  Deal with resource constraints of appliances •  Flexibility for integration in in-house infrastructure –  wireless protocol/No new wires –  gateway platform –  user clients –  Plug-and-play installation •  Be prepared for integration into larger Smart Home solutions (being able to be expendable) –  Consumer electronics –  light control, security .... •  Open and flexible platform
  • 11. BSH_OSGI_Congress_Sept02_Final_HW 11 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 WAP SMS Webpad Browser PC,TV-Set Powerline (EHS 1.3a, KNX) BSH Internet Gateway Mobile Phone WAP SMS Email IndoorOutdoor System Overview GPRS / WLAN Gateway (OSGi-Gateway)
  • 12. BSH_OSGI_Congress_Sept02_Final_HW 12 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 Siemens Appliance Product Range Same Product range for Bosch
  • 13. BSH_OSGI_Congress_Sept02_Final_HW 13 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 Flexible Appliance Upgrade via Plug-in Module Benefits: - Consumers can insert the system interface themselves if no specialist has been stipulated for liability reasons. - Decoupling of appliance and standard - Technical flexibility Plug-in module providing internet-readiness System interface Price: approx. € 79 Internet-compatible domestic appliance Price: Sales price + € 50 •  Upgrade facility •  easy integration of other inhome communication standards
  • 14. BSH_OSGI_Congress_Sept02_Final_HW 14 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 BSH Embedded Residential Gateway and options •  Operating System: Linux •  Processor: Intel StrongArm, 206 MHz •  RAM: 64 MB; Flash 32 MB •  Designed for always on (stability, boot – up) •  Interfaces: –  serial – EHS powerline module –  WLAN –  GSM/GPRS (on-board module) –  USB and Ethernet B/S/H/ Residential Gateway Gateway Platform Options •  PC Platform •  Dedicated Embedded Platform •  Future possibilities –  Kitchen PC –  Set Top Box, .....
  • 15. BSH_OSGI_Congress_Sept02_Final_HW 15 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 Implementation of the BSH-solution Presentation Layer Core OSGI Service HW Platform Operating System Java VM Device Layer EHS Layer Extended OSGI Services OSGI Framework Utility Layer 3rd Party Apps BSH Application Software Layers
  • 16. BSH_OSGI_Congress_Sept02_Final_HW 16 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 Requirements for the GUI and Clients •  Browser-based GUI: HTML / WML •  Dedicated (i.e. not Web) Look & Feel GUI •  GUI update via Push •  Functionality and Services –  Device Status –  Device Control –  Configuration of User Specific Services (Message Configuration, ..) –  Multi User –  Online Help –  Additional Services –  User Management
  • 17. BSH_OSGI_Congress_Sept02_Final_HW 17 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 Client Variants •  Portable Devices: Webpad/SIMpad, Pocket PC (Loox) •  Permanently mounted control panel: Loewe TV-Set or PC Benefits of a TV-Set : -  All in one: - Internet-access, - Home-control & - TV-Set -  Central Element in every home PC as Control and Multimedia Terminal -  high penetration in private homes - open issues concerning securitiy and stability -  where is the best place to place, kitchen, living room Benefits of SIMpad : -  All in one: - Internet-access & - Home-control -  Mobile in the Home -  Quickly connected But it is also possible to manage the appliances just with the mobile Phone
  • 18. BSH_OSGI_Congress_Sept02_Final_HW 18 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 GUI ScreenShot: Overview Page
  • 19. BSH_OSGI_Congress_Sept02_Final_HW 19 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 The user interface as customer interface •  Different conceptions of interacting with the appliances are evaluated •  The optimal User-Interface for the dedicated client is choosed •  The optimal User-Interfaces depends on: –  different customer requirements in different situations (control, messaging) –  performance and Ressources of the Client (resolution, colours, performance) –  place of usage (indoor, outddor, kitchen, living room
  • 20. BSH_OSGI_Congress_Sept02_Final_HW 20 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 Services The first product generation starts with basic services •  Device Control from indoor and outdoor •  Device Status/indoor and outdoor Messaging •  Configuration of User Specific Services •  Online Help •  Remote diagnostics •  Additional Services are under development
  • 21. BSH_OSGI_Congress_Sept02_Final_HW 21 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 GUI ScreenShot: Online-Help, Hints, and...
  • 22. BSH_OSGI_Congress_Sept02_Final_HW 22 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 Sharing the technology with partners BSH is open for providing licenses to part of their I@-technolgy •  KNX •  Powerline Plug&Play Technology •  Plug-In Module as retrofit solution •  OSGi-based Software solutions •  GUI-Design for white goods appliances and others BSH is also interested in cooperating with partners from other industries (Service Providers, Automotive Industry, Entertainment Industry)
  • 23. BSH_OSGI_Congress_Sept02_Final_HW 23 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 Timeline for BSH smart@Home •  Q4 / 2002 – BSH internet-ready appliances are available for consumers •  Q1 / 2003 – BSH Field Trial with Customers (OSGi gateway,Appliances, Services) •  Q2 / 2003 – Appliance dealers showcase BSH solution •  Q2,3 / 2003 – BSH smart@Home solution available for consumers
  • 24. BSH_OSGI_Congress_Sept02_Final_HW 24 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 BSH Sites   Cooking   Refrigeration / Freezing   Dishwashing   Washing / Drying   Consumer Products BSH smart@home and Partners ZK, FS, 15 * BSH smart@home Program: • Definition of market- and customer requirements • Definition and development of a complete system and services • 25 different types of appliances are adapted (development, qualification and production) • Activities of marketing, sales and distribution • Management of Product divisons in over Europe and partners (8 BSH locations, 6 partners)Vienna Sofia Hannover Cologne BSH Divisons participating at smart@home project External Partners: Siemens PSE, SBS, Prosyst, W3D, Sipro Regensburg Headquarters Siemens Business Services Siemens PSE, Austria Siemens Corporate Technology Development Partners
  • 25. BSH_OSGI_Congress_Sept02_Final_HW 25 B S H B O S C H U N D S I E M E N S H A U S G E R Ä T E G M B H OSGi Worl Conference Sept 24-27 2002 Dipl.-Ing.(FH) Horst Werkmann Bosch und Siemens Hausgeräte GmbH Electronics, Drives & Systems EDS Head of Internet @ppliances Im Gewerbepark B35 D-93059 Regensburg Tel. +49 (941) 790 - 5019 Fax +49 (941) 790 - 6396 eMail horst.werkmann@bshg.com