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M.J.D’elia
universityofguelph
welcome
aboutme
Librarian
Instructor
Facilitator
Learningoutcomes
At the end of this session
you will…
mypitch
Learn pitch techniques to start
meaningful conversations
pitchdefinition
“sheet music” - Lambda Chi Alpha Fraternity - Flickr (cc)
Pitch(music)
Clear and stable frequency
Distinguish signal from noise
“molasses ” - Kelvin Beecroft - Flickr (cc)
Pitch(resin)
Solid
Sticky (hard to forget)
“pitch” - Paul L Dineen - Flickr (cc)
Pitch(baseball)
Context specific
Multiple techniques
“sir millard mulch” - rick - Flickr (cc)
Pitch(sales)
Intentional target
Clear objective
Pitch
A concise proposal designed to
move people
pitchpractice
what+who
Select an idea to pitch
Who will you pitch it to?
example(MJ)
Idea: online learning site
Audience: supervisors
example
Idea: cross-Canada road trip
Audience: your kids
example
Idea: take a dance class
Audience: your significant other
what+who
Select an idea to pitch
Who will you pitch it to?
adjusttoyouraudience
example(MJ)
Idea: online learning site
Audiences:
supervisors v. students v. staff
Nancy Duarte (2008)
audience:Q1
What are they like?
Walk in their shoes…
Adapted from Slide:ology, Duarte, 2008, pp. 14-15
audience:Q2
Why will they listen to you?
Analyze your relationship…
audience:Q3
What keeps them up at night?
Understand their frustrations…
audience:Q4
How can you solve their problem?
Make their lives better…
audience:Q5
What do you want them to do?
Clarify next steps…
audience:Q6
How might they resist?
Anticipate concerns…
audience:Q7
How can you best reach them?
Increase chance of success…
knowyouraudience
summary
They’re busy
They hear lots of ideas
case:dollarshaveclub
https://www.youtube.com/watch?v=ZUG9qYTJMsI
discussion
What makes that ad work?
scripted
“Every moment, every frame,
everything has to have a reason
or a point.”
Lucia Aniello, Commercial director
delight
“Don’t give them a video they
could have written themselves.”
Michael Dubin, Dollar Shave Club CEO
buildyourblueprint
partone
“Make it personal and
make it purposeful.”
Dan Pink, 2012, p. 5
content
What do you want them to know?
Key points, primary advantages…
Adapted from To Sell is Human, Pink, 2012, p. 179
emotion
What do you want them to feel?
Enthusiasm, indignation…
Adapted from To Sell is Human, Pink, 2012, p. 179
action
What do you want them to do?
Invest, approve, switch direction…
Adapted from To Sell is Human, Pink, 2012, p. 179
massageyourmessage
summary
Brainstorm important messages
Cut the list to essential points
buildyourblueprint
parttwo
utility
People respond to information
that affects them
Appeal to extrinsic motivation
Adapted from To Sell is Human, Pink, 2012, pp. 166-168
curiosity
People respond to information
that intrigues them
Appeal to intrinsic motivation
Adapted from To Sell is Human, Pink, 2012, pp. 166-168
specificity
People respond to clear calls for
action
Appeal to desire for detail
Adapted from To Sell is Human, Pink, 2012, pp. 166-168
themix
utility + specificity
curiosity + specificity
utility + curiosity
Adapted from To Sell is Human, Pink, 2012, pp. 166-168
R
R
S
subjectlinepitch
summary
Distill your pitch to a phrase
Stand out despite limited attention
causeaconversation
“The purpose is to offer something so
compelling that it begins a conversation,
brings the other person in as a
participant, and eventually arrives at an
outcome that appeals to both of you.”
~ Pink, 2012, p. 158
questioning
Instigate the conversation
Invite responses, clarify motives…
Adapted from To Sell is Human, Pink, 2012, p. 145-149
listening
Inhabit the audience’s perspective
Hear offers, look for opportunity…
Adapted from To Sell is Human, Pink, 2012, p. 189-191
improvising
Work with what you are given
Build and improve ideas together
Adapted from To Sell is Human, Pink, 2012, p. 193-194
storytelling
Craft a compelling narrative
Build empathy, create context…
Adapted from To Sell is Human, Pink, 2012, p. 170-174
objective
The goal is to learn - not win
Refine with each pitch
wrap
abc
Adjust to your audience
Build a blueprint
Cause a conversation
~ Who
~ How
~ Why
“The enemy of persuasion is
obscurity.”
~ Duarte, 2008, p. 10
questions?
M.J.D’elia
mdelia@uoguelph.ca
Twitter:@mjdelia
Thankyou!
references
Dachis, A. (Dec 4, 2012). How do I pitch an idea that gets heard? [Lifehacker blog]. Retrieved from
http://lifehacker.com/5965536/how-do-i-pitch-an-idea-that-actually-gets-heard
Duarte, N. (2008). Slide:ology: The art and science of creating great presentations. Sebastopol, CA: O’Reilly
Gibbons, K. (Jul 20, 2012). How Dollar Shave Club got their sales pitch in front of 5 million+ people.
[Search Engine Watch Blog]. Retrieved from http://searchenginewatch.com/sew/how-to/2193070/how-
dollar-shave-club-got-their-sales-pitch-in-front-of-5-million-people#
James, G. (July 25, 2014). Five best cinematic sales pitches. [Inc. Magazine]. Retrieved from
http://www.inc.com/geoffrey-james/the-5-best-cinematic-sales-pitches.html
Levick, R. S. (April 23, 2012). Three marketing takeaways from Dollar Shave Club’s f***ing great ad. Retrieved
from: http://www.fastcompany.com/1835082/3-marketing-takeaways-dollar-shave-club’s-fing-great-ad
Pink, D. (2012). To sell is human: the surprising truth about moving others. New York: Riverhead
Pullen, J. P. (October 2012). How Dollar Shave Club’s ad went viral [Entrepreneur website]. Retrieved from:
http://www.entrepreneur.com/article/224282
references

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