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Corporate Administration & Compliance
David Blumentals
Director, CRM/xRM Strategy
DBlumentals@xRM4Legal.com
Contents
1. Next Generation Outlook
2. Meeting Management & Communication Tracking
3. Members & Officers Recording
4. Company Profiles
5. Business Licenses
6. Intellectual Property, Filings & Disputes
7. Expense Management
8. Documents/Templates Management – SharePoint Integration
9. Workflow Automation
10. Dashboards and Reports
Next Generation Outlook: The Right Data at
our Fingertips
                                                                 Provides optimal
                                                                 visibility into client
                                                                 records




                          Reduces training required




Increases user adoption
                                                      Improves teamwork
Work in Outlook, the Web or Mobile Device

                                Fully integrated with
                                xRM4Legal Case
                                Time & Billing,
                                Marketing & Call
                                Center Management
360 Client View

                                  Access “live” social &
                                  business network
                                  media content, People,
                                  Family Tree and
                                  Financial Information


     Record Branches, Related
     Entities, Meetings Held &
                                               Customizable jurisdictions
     Pending, Subsidiaries,
                                               with multilingual support
     Contacts, Members &
     Officers, Documents & More
Meeting Management & Communication Tracking




               Record unlimited meetings – AGMs,
               EGMs, Directors & Owners etc –
               including Files, Notes, Tasks, Emails,
               Phone Calls, Letters, Faxes & other
               activities (resolutions, shareholdings,
               capital changes)
Members & Officers Recording




              Track the titles of
              Officers/Directors/Managers and
              their responsibilities – including
              start and end dates
Company Profiles




             Unlimited company records, State & Country lookups,
             unlimited associated Business License records
Business Licenses




            Unlimited license types; Hyperlink lookup to associated
            agency/ies
Intellectual Property, Filings & Disputes




             Simplify application with self service client portals;
             Streamline registration filings, renewals and disputes;
             Easily and quickly search by Filing Date, Mark, Status,
             Application, Trademark No. etc.
Expense Management




          Manage and report on all expenses – Company Fees,
          Court Fees, Photocopying, Printing etc.
Intelligent Docs: Streamlined Assembly
 Quickly create marketing
 newsletters, event invitations,
 instruction letters, Cost Agreements
 etc.


                                        Embed document management
                                        capabilities of SharePoint




 Select records, highlight merge
 fields, preview and print
SharePoint Integration

                Improve client document management: Client
                related documents in SharePoint can be tagged
                to CRM accounts and edited from within CRM
Structured Workflow: Automated Dialogs,
Record Creation, Reminders, Reports

                    Enforce actions/tasks based on
                    pre-defined business rules and
                    contact follow up procedures




                                      Create many steps – for example to
                                      create records, send email/s, generate
                                      tasks, send acknowledgements etc.
Customizable Reporting & Analytics


                              Allows staff to instantly
                              zero-in on needed data
                                                                          Customizable
                                                                          bar and pie
                                                                          charts




                                    For example, you can use filters to
                                    display only clients or debtors


 Excel-like sort and filter
 on each column
Charts and Dashboards




           Real-time dashboards deliver advanced business intelligence functionality that
           is simple to use and easy to change. Users can quickly configure multiple
           dashboards to monitor performance. The dashboards can be set up for
           individual or shared use and can include inline charts with drill-down
           intelligence to visually navigate data, identify trends and uncover new insights
The Evolution from CRM To Extended CRM

Extended CRM leverages the                       Client Relationship
                                                                       Asset Management
                                                 Management
flexible xRM Framework that
allows firms to easily
configure and extend the            Project Management                           Matter Management
capabilities of xRM4Legal for
case, marketing, call center,
project management etc.         Stakeholder                                                Trademark
                                Relationship                                              Management
                                Management


Extended CRM is additive to      Employee Relationship                                Opportunity
                                 Management                                           Management
core CRM and allows firms to
track and maximize the value
                                    Contractor Relationship
of other relationships and          Management                                  Pitch Management
assets and in turn extend the
power of CRM.
                                               Supplier Relationship
                                                                       Event Management
                                               Management
Extended CRM Capabilities
                             Define and
                              manage goal
                              metrics
                             Add facilities and
                              equipment for
                              client service
                              scheduling and
                              facilities
                              management
                             Manage multiple
                              resources and
                              groups
Effortless Configuration




                             Implement business rules for
                             mandatory fields and formatting



                                                    Drag and drop to
 Add new field attributes,                          move fields,
 tabs, sections                                     sections and tabs
In summary, xRM4Legal for
Corporate Admin & Compliance
1. Familiar, intelligent and integrated experience

2. Wealth of legal-centric corporate administration features

3. Strong firm value for integrated Corporate Administration,
   Compliance, Case, Marketing & Call Center Management




    Email DBlumentals@xRM4Legal.com
        Visit: www.xRM4Legal.com

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xRM4Legal Corporate Admin & Compliance

  • 1. Corporate Administration & Compliance David Blumentals Director, CRM/xRM Strategy DBlumentals@xRM4Legal.com
  • 2. Contents 1. Next Generation Outlook 2. Meeting Management & Communication Tracking 3. Members & Officers Recording 4. Company Profiles 5. Business Licenses 6. Intellectual Property, Filings & Disputes 7. Expense Management 8. Documents/Templates Management – SharePoint Integration 9. Workflow Automation 10. Dashboards and Reports
  • 3. Next Generation Outlook: The Right Data at our Fingertips Provides optimal visibility into client records Reduces training required Increases user adoption Improves teamwork
  • 4. Work in Outlook, the Web or Mobile Device Fully integrated with xRM4Legal Case Time & Billing, Marketing & Call Center Management
  • 5. 360 Client View Access “live” social & business network media content, People, Family Tree and Financial Information Record Branches, Related Entities, Meetings Held & Customizable jurisdictions Pending, Subsidiaries, with multilingual support Contacts, Members & Officers, Documents & More
  • 6. Meeting Management & Communication Tracking Record unlimited meetings – AGMs, EGMs, Directors & Owners etc – including Files, Notes, Tasks, Emails, Phone Calls, Letters, Faxes & other activities (resolutions, shareholdings, capital changes)
  • 7. Members & Officers Recording Track the titles of Officers/Directors/Managers and their responsibilities – including start and end dates
  • 8. Company Profiles Unlimited company records, State & Country lookups, unlimited associated Business License records
  • 9. Business Licenses Unlimited license types; Hyperlink lookup to associated agency/ies
  • 10. Intellectual Property, Filings & Disputes Simplify application with self service client portals; Streamline registration filings, renewals and disputes; Easily and quickly search by Filing Date, Mark, Status, Application, Trademark No. etc.
  • 11. Expense Management Manage and report on all expenses – Company Fees, Court Fees, Photocopying, Printing etc.
  • 12. Intelligent Docs: Streamlined Assembly Quickly create marketing newsletters, event invitations, instruction letters, Cost Agreements etc. Embed document management capabilities of SharePoint Select records, highlight merge fields, preview and print
  • 13. SharePoint Integration Improve client document management: Client related documents in SharePoint can be tagged to CRM accounts and edited from within CRM
  • 14. Structured Workflow: Automated Dialogs, Record Creation, Reminders, Reports Enforce actions/tasks based on pre-defined business rules and contact follow up procedures Create many steps – for example to create records, send email/s, generate tasks, send acknowledgements etc.
  • 15. Customizable Reporting & Analytics Allows staff to instantly zero-in on needed data Customizable bar and pie charts For example, you can use filters to display only clients or debtors Excel-like sort and filter on each column
  • 16. Charts and Dashboards Real-time dashboards deliver advanced business intelligence functionality that is simple to use and easy to change. Users can quickly configure multiple dashboards to monitor performance. The dashboards can be set up for individual or shared use and can include inline charts with drill-down intelligence to visually navigate data, identify trends and uncover new insights
  • 17. The Evolution from CRM To Extended CRM Extended CRM leverages the Client Relationship Asset Management Management flexible xRM Framework that allows firms to easily configure and extend the Project Management Matter Management capabilities of xRM4Legal for case, marketing, call center, project management etc. Stakeholder Trademark Relationship Management Management Extended CRM is additive to Employee Relationship Opportunity Management Management core CRM and allows firms to track and maximize the value Contractor Relationship of other relationships and Management Pitch Management assets and in turn extend the power of CRM. Supplier Relationship Event Management Management
  • 18. Extended CRM Capabilities  Define and manage goal metrics  Add facilities and equipment for client service scheduling and facilities management  Manage multiple resources and groups
  • 19. Effortless Configuration Implement business rules for mandatory fields and formatting Drag and drop to Add new field attributes, move fields, tabs, sections sections and tabs
  • 20. In summary, xRM4Legal for Corporate Admin & Compliance 1. Familiar, intelligent and integrated experience 2. Wealth of legal-centric corporate administration features 3. Strong firm value for integrated Corporate Administration, Compliance, Case, Marketing & Call Center Management Email DBlumentals@xRM4Legal.com Visit: www.xRM4Legal.com