Microsoft recently shared its vision and mission to reinvent productivity. We envision our technology serving people to get things done in a world where work and life are really “just life.” Connecting people across all of life’s moments - to talk, to share, to collaborate - is at the heart of making this vision real. In a first step we are bringing together the familiar experience and user love of Skype with the enterprise security, compliance, and control from Lync to create the most loved and trusted communications platform for doing things together.
On November 11, 2014 we introduced Skype for Business. Skype for Business will be available in the first half of 2015, and brings together the familiar experience and user love of Skype with the enterprise security, compliance and control of Lync.
Microsoft recently shared its vision and mission to reinvent productivity. We envision our technology serving people to get things done in a world where work and life are really “just life.” Connecting people across all of life’s moments - to talk, to share, to collaborate - is at the heart of making this vision real. In a first step we are bringing together the familiar experience and user love of Skype with the enterprise security, compliance, and control from Lync to create the most loved and trusted communications platform for doing things together.
In the business world, people use various methods every day to communicate and collaborate to get their jobs done. From audio conferencing, to telephony, to instant messaging, this has created a complex web of technologies that people have needed to navigate to connect with each other.
For the past 10 years, Microsoft has invested in the transformation of business, disrupting the status quo with Lync, by simplifying and unifying all of the different tools people use to communicate for work. We made Lync a core part of Office to make it easy for people to connect with others to get work done. Lync means the freedom to work anywhere. It’s like tapping someone on the shoulder to say “let’s chat” no matter where you are in the world. Colleagues meet together and make decisions in an instant and IT Professionals rest easy knowing their end-users are supported by a secure platform that they manage and control.
Today, thousands of organizations, large and small, count on Lync for voice, video and conferencing.
At the same time, a decade ago, Skype broke down the distance barrier by bringing people together from all over the world. It forever changed the way people shared their lives by getting friends and family together to celebrate special moments and create extraordinary bonds.
Today, Skype is so much more. It’s used by more than 300 million people for messaging, calling and sharing. It lets people and groups connect in more spontaneous ways across multiple platforms to have fun and get things done. From desktop, to mobile to TV, it’s for communicating throughout the day, every day. Skype is a universal symbol of togetherness.
In the first half of 2015, the next version of Lync will become Skype for Business with a new client experience, new server release, and updates to the service in Office 365. With the best of Lync, and the best of Skype, we believe that Skype for Business will again transform the way people communicate by giving organizations reach to hundreds of millions of Skype users outside the walls of their business.
We’re really excited about how Skype for Business takes advantage of the strengths of both Skype and Lync. Our approach is all about putting people at the center of the communications experience.
For example, as you can see in these screenshots, we’re adopting the familiar Skype icons for calling, adding video and ending a call. We’ve added the call monitor from Skype, which keeps an active call visible in a small window even when a user moves focus to another application.
At the same time, Skype for Business keeps and improves on the all of the capabilities of Lync, including content sharing and telephony. For example, transferring a call now takes only one touch or click instead of three.
We’re also making it easier to connect to people everywhere. Lync already offers instant messaging and audio calling with Skype users. Skype for Business adds video calling and access to the Skype user directory making it possible to call any Skype user on any device.
Current Lync Server customers will be able to take advantage of these capabilities simply by updating from Lync Server 2013 to the new Skype for Business Server in their datacenters. No new hardware is required. For Office 365 customers, it’s even simpler. We’ll do the required updates.
The next version of Lync becomes:
Skype for Business Server
Skype for Business Online
And because communications is mission-critical, this release meets a new bar for reliability and performance.
Over the last decade, Lync has helped organizations realize dramatic improvements in end user productivity, more seamless connections with the people that matter most to their business, and significant cost savings.
Skype for Business will extend the value that organizations are able to experience:
Even faster end user adoption: over 350 million people use Skype in their personal lives. Skype for Business delivers that familiar and loved experience in the workplace, which translates to faster adoption, less training, and fewer calls to your helpdesk, because people show up at work already familiar with how to use it.
A deeper ability to reach your customers, partners, suppliers, and the other people that matter most to your business. Skype for Business gives you the ability to access the hundreds of millions of people in the Skype network.
Skype for Business continues to offer cost savings and efficiencies for users and IT through the unification and simplification of communications. It is also a core component of Office 365.
Microsoft is already a market leader in communications, and customers are benefiting.
T3i recently published Impact of Microsoft Lync on the Enterprise Voice Market, an in-depth primary research and analysis of Lync for Enterprise Voice and PBX replacement, and found that 79% of U.S enterprises are currently deploying or planning to deploy Lync. 38% of the enterprises surveyed site Microsoft as their preferred voice vendor – a higher percentage than any other vendor.
Forrester’s Total Economic Impact of Microsoft Lync 2013 report estimates that Lync has an NPV of $2.46 million ($493 per user) over 3 years for an average company, and an opportunity for significant cost savings. Their composite company saved $6.9 million in PBX, web conferencing, and telephony costs and through staffing optimization, and had a 14 month payback (or “break even”) period. Read the report summary blog post.
Gartner and Forrester have also ranked Microsoft a leader in the Unified Communications & Collaboration and Corporate Telephony categories. Access full reports at http://news.microsoft.com/analyst-reports/.
Full Case Studies
HP: http://www8.hp.com/h20195/v2/GetDocument.aspx?docname=4AA5-1150ENW
Cerner: https://customers.microsoft.com/Pages/CustomerStory.aspx?recid=3342
Shell: https://customers.microsoft.com/Pages/CustomerStory.aspx?recid=1542
CDW: https://customers.microsoft.com/Pages/CustomerStory.aspx?recid=2238
More: https://customers.microsoft.com/Pages/Home.aspx
You can do a few things now, to learn more:
Use what you have! If you have Lync deployed today, use it for IM/P, audio/video/web conferencing and voice. Or, experience the technology by getting a trial or going to a local Customer Immersion Experience
Schedule an NDA Futures Briefing with your specialist sales team to learn more about the features and functionality that are coming in this release
In the new year, we will be announcing new programs to assist you in choosing your approach to deploy
Strategy Workshops and Business Value Assessments
We’ll also provide programs and tools for you to prepare your organization for rollout and adoption
After laying the important groundwork for a successful deployment and rollout, you’ll be ready to expand and drive usage