1. NHRDN Learning center HR Competency Framework – Experience Sharing Anil Gaur – Maruti Suzuki

5. Hidden: Self Concept, Trait, Motive You can teach a turkey to climb a tree but it is easier to hire a squirrel ! Trait Motive Self Concept Attitude Values Knowledge Skill The Concept of “Observable Behaviour Development Center

8. Sample Competence Matrix Development Center

9. Development Center

10. Assessment Centre Development Center

14. Converting Competency to Observable Behaviors Development Center

23. Principles to Remember Intention Feedback should be developmental and not evaluative Specificity Ensure that feedback is specific to behaviors displayed in the center. Relate feedback to specific instances Description Feedback should be in objective terms and well supported by fact. Avoid using judgment calls Usefulness Effective feedback is information that an employee can use to improve performance Clarity Feedback should be clearly understood by the recipient. Spend time ensuring closure and acceptance of feedback Guidelines For Feedback Development Center

25. Individual Development Planning – Assessee Perspective What What are my key development goals? (Based on my Areas of Development and Strengths) How Which development method (s) are most appropriate? (Based on my Learning Style; Includes work based experiences, formal learning, self initiated behavioral changes etc.) Progress How will progress be reviewed? Review (Indicate the milestones & timelines in the process and the feedback/ review mechanism) Reviewer’s Feeedback/ Observations Getting Closure - IDP Development Center

26. Thank You Development Center