2. One97 – The Parent Company
400 million+ unique users and 1.3billion+ IVR transactions
daily on One97 platform
Owned by Vijay Shekhar Sharma
15 years in business – India’s largest
deployed telecom applications, platforms
company
Team strength of 1200+ across Delhi,
Mumbai, Chennai, Kolkata & Bangalore
w/International presence in Nigeria,
Dubai & South Africa
Fastest growing company- Company of
the year 2010, Best digital innovation
2010
3. Paytm – #1 Recharge Destination
Recharges were never so
simple !
Exciting coupons
Over 800,000
transactions daily
Over 100,000 offers
powered daily
4. • 22 million+ visitors per month
• 15 million active wallet users
• 15,000 merchants accepting Paytm wallet
• 8 million+ transactions per month
• 70% through mobiles
• 6 million CC/DC users/month
• 2 million stored credit cards
• 40000+ new users acquired everyday
Paytm – Massive Scale and Rapid Growth
5. Customer
Delight
Quick & Easy
Mobile/DTH
Recharge &
Bill Payments
Safe & Secure
(PCI DSS
Certified)
24 X 7
Customer
service &
support
Attractive
deals &
discounts on
every
transaction
Accessible via
all mediums -
Web, WAP,
App, SMS &
IVR
Paytm – The Best Consumer Experience
6. Prompt Customer Service
– Paytm has been able to manage upto 10x spike in
conversation volume with same team size and no
compromise on response times.
– One click recharge with Paytm wallet
– 97% success rate
– Fast loading site & apps
7. Google Play Store
• 10 – 50 million Downloads
• Rank 1 in Shopping
• Rank 20 Overall (all time)
• 4,00,000+ five star reviews
Apple App Store
• ‘New & Noteworthy’ app
• ‘What’s Hot’ app feature
• Rank 1 in Utilities
• Rank 25 Overall (all time)
Over 20 million app downloads till date
Paytm – Social Media and Apps
8. Paytm is way ahead of its competitors
Paytm – The Brand
Source: Google Trends
9. More transactions happen on Paytm every day than on
other leading m/e-commerce players combined together
Paytm – M/E-Commerce Leader
Source: Google Trends