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Planning, Market Intelligence and
Segmentation and Positioning
Strategies in International
Marketing
Objectives
• To identify and make use of virtual tools for
market intelligence.
• To understand the planning process in
International Marketing
• To distinguish between segmentation and
positioning and their use in the design of a
positioning strategy.
Global Segmentation Fads
• “Standardization
vs. Adaptation”
1970s
• “Globalization
vs. Localization”
1980s • “Global
integration vs.
Local
responsiveness"
1990s
The Nestlé Way:
Evolution Not Revolution
Think and plan long term
Decentralize
Stick to what you know
Adapt to local tastes
Global Strategy
• Disney Princesses:
• Jazmin (Arabic)
• Mulan (Asian)
• Aurora (Western Europe)
Company Objectives and Resources
Foreing
market
opportunities
Corporate
objectives and
resources
Change themShort term profit vs.
Long term run
Solution:
Clear objectives
International Commitment
• Management preparation.
• Long-term marketing plan with realistic time
goals for sales growth.
• Regions vs. Countries.
• Competition and digital communication force
global commitment.
International Planning Process
Phase 1
• Preliminary
analysis and
screening:
Matching
Company/
Country
needs
Phase 2
• Defining
market
segments
and adapting
the
marketing
mix
accordingly.
Phase 3
• Developing
the
Marketing
Plan
Phase 4
• Implement.
and control
12-9
Phase 1: Preliminary Analysis and
Screening
• A critical first step in the planning process is deciding in
which existing country market to make a market
investment
• A company’s strengths and weaknesses, products,
philosophies, modes of operation, and objectives must be
matched with a country’s qualities
• First, countries are analyzed and screened to eliminate
those that do not offer sufficient potential for further
consideration
• Second, screening criteria are established against which
prospective countries can be evaluated
• Third, a complete analysis of the environment within which
a company plans to operate is made
Phase 2: Defining Target Markets and
Adapting the Marketing Mix
• A more detailed examination of the components of the
marketing mix is the purpose of Phase 2
• The primary goal of Phase 2 is to decide on a marketing mix
adjusted to the cultural constraints imposed by the
uncontrollable elements of the environment that
effectively achieves corporate objectives and goals
• The answers to three major questions are generated in
Phase 2:
– Are there identifiable market segments that allow for common
marketing mix tactics across countries?
– Which cultural/environmental adaptations are necessary for
successful acceptance of the marketing mix?
– Will adaptation costs allow profitable market entry?
Phase 3: Developing the Marketing
Plan
• A marketing plan is developed for the target
market—whether it is a single country or a global
market set
• The marketing plan begins with a situation
analysis and culminates in the selection of an
entry mode and a specific action program for the
market
• The specific plan establishes what is to be done,
by whom, how it is to be done, and when.
Included are budgets and sales and profit
expectations
Phase 4: Implementation and Control
• The planning process is a dynamic, continuous set of
interacting variables with information continuously
building among phases
• An evaluation and control system requires
performance-objective action; bringing the plan back
on track should standards of performance fall short
• The system encourages the decision maker to consider
all variables that affect the success of a company’s plan
• It provides the basis for viewing all country markets
and their interrelationships as an integrated global unit
Alternative Market-Entry Strategies
• A company has four different modes of foreign market entry from
which to select: exporting, contractual agreements, strategic
alliances, and direct foreign investment
Exhibit 12.2
Alternative
Market-Entry
Strategies
Strategic Marketing – STP Model
SEGMENTATION
Identifiying
meaningfully
different groups
of customers
TARGETING
Selecting which
segment(s) to
serve
POSITIONING
Implementing chosen
image and appeal to
chosen segment
Product Price
Distribution
Promotion
Global Market Segmentation
• Separate consumers into groups using macro
and micro variables.
Macro
Country Factors
Geographical Factors
Macro-economics F.
Macro-cultural F.
Micro
Behavior
Lifestyle
Psychographics
Demographics
Attitude and Usage
Micro-Cultures
Brand Loyalty
Taken from: http://marketability.com.au/lend-lease-psychographic-market-segmentation/
Targeting
• Targeting is choosing which segment would
be the most beneficial for the company to
focus on based upon segment size, growth,
profitability, current and potential competitors
as well as the core capabilities of the business
and then selecting which segment(s) to target.
Positioning
POSITIONING
Implementing
chosen image and
appeal to chosen
segment
PRODUCT PRICE
PROMOTION DISTRIBUTION
Premium
Basic
Durable
Prestige
Fun
Powerful
Premium
Low Price
Value
Intensive
Selective
Exclusive
Positioning
• Positioning involves
selecting the target
market and creating
and sustaining a
differential
advantage in relation
to the competition.
• This involves the use
of the marketing mix.
Top of Mind
Top of Heart
RevistaDinero2012
Marketing
Strategy
•Goals
•Core Messages
•Integrated
Campaign
Demand
Generation
Reputation
Development
Employee and
Community
Outreach
Events
Public
Relations
eMarketing
Positioning Strategy
Business
Goals
Positioning
Cost Leadership Cost Focus
Product Differentiation Differentiation Focus
Cost
Differentiation
SCOPE OF ACTIVITIES
Broad Market Narrow Market
HigherBenefitsEqualBenefits
BASISOFADVANTAGE
http://freelancerconsulting.com/business-frameworks/positioning-strategy-scope-cost-
differentiation-focus.html
Cost Leadership
• It is a strategy, by which a business offers an
average product at a low cost to the broadest
possible market. Economies of scale result in
cost savings, partially passed to consumers.
(e.g. Wal-Mart)
Cost Focus
• It is a strategy, by which a business offers an
average product at a low cost to a specific
customer group. Customer relationship largely
depends on the cost of the product and a
unique connection with a customer. (e.g.
Virgin brands)
Product Diferentiation
• It is a strategy that focuses on offering a
unique product to the broadest possible
market. The product offering necessitates
continuous innovation in light of the highly
competitive market forces. (e.g. Apple's
iPhone, iPad, iPod line-ups)
Differention Focus
• It is a strategy that focuses on offering a
unique product to a specific customer group.
The customer relationship largely depends on
the uniqueness of the product and the way
the customer is being served. (e.g. Rolex
watches; Rolls Royce cars)
Cost Differentiation
• It is the most difficult strategy to attain. It requires
offering a unique product at a low cost to a relatively
broad market. This strategy creates the highest
benefits and is consistent with the Blue
ocean strategy, a strategy that reinvents its market
place and competes in entirely new dimension. (e.g.
Ikea; Henry Ford's assembly line; Motorola Moto G)
Positioning
Cost Leadership Cost Focus
Product Differentiation Differentiation Focus
Cost
Differentiation
SCOPE OF ACTIVITIES
Broad Market Narrow Market
HigherBenefitsEqualBenefits
BASISOFADVANTAGE
http://freelancerconsulting.com/business-frameworks/positioning-strategy-scope-cost-
differentiation-focus.html
Virtual Tools for Market Research
• CIA World Fact Book
• Kwintessential
• Legiscomex
• Procolombia

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MKT PLANNING, SEGMENTATION & POSITIONING STRATEGIES

  • 1. Planning, Market Intelligence and Segmentation and Positioning Strategies in International Marketing
  • 2. Objectives • To identify and make use of virtual tools for market intelligence. • To understand the planning process in International Marketing • To distinguish between segmentation and positioning and their use in the design of a positioning strategy.
  • 3. Global Segmentation Fads • “Standardization vs. Adaptation” 1970s • “Globalization vs. Localization” 1980s • “Global integration vs. Local responsiveness" 1990s
  • 4. The Nestlé Way: Evolution Not Revolution Think and plan long term Decentralize Stick to what you know Adapt to local tastes
  • 5. Global Strategy • Disney Princesses: • Jazmin (Arabic) • Mulan (Asian) • Aurora (Western Europe)
  • 6. Company Objectives and Resources Foreing market opportunities Corporate objectives and resources Change themShort term profit vs. Long term run Solution: Clear objectives
  • 7. International Commitment • Management preparation. • Long-term marketing plan with realistic time goals for sales growth. • Regions vs. Countries. • Competition and digital communication force global commitment.
  • 8. International Planning Process Phase 1 • Preliminary analysis and screening: Matching Company/ Country needs Phase 2 • Defining market segments and adapting the marketing mix accordingly. Phase 3 • Developing the Marketing Plan Phase 4 • Implement. and control
  • 10. Phase 1: Preliminary Analysis and Screening • A critical first step in the planning process is deciding in which existing country market to make a market investment • A company’s strengths and weaknesses, products, philosophies, modes of operation, and objectives must be matched with a country’s qualities • First, countries are analyzed and screened to eliminate those that do not offer sufficient potential for further consideration • Second, screening criteria are established against which prospective countries can be evaluated • Third, a complete analysis of the environment within which a company plans to operate is made
  • 11. Phase 2: Defining Target Markets and Adapting the Marketing Mix • A more detailed examination of the components of the marketing mix is the purpose of Phase 2 • The primary goal of Phase 2 is to decide on a marketing mix adjusted to the cultural constraints imposed by the uncontrollable elements of the environment that effectively achieves corporate objectives and goals • The answers to three major questions are generated in Phase 2: – Are there identifiable market segments that allow for common marketing mix tactics across countries? – Which cultural/environmental adaptations are necessary for successful acceptance of the marketing mix? – Will adaptation costs allow profitable market entry?
  • 12. Phase 3: Developing the Marketing Plan • A marketing plan is developed for the target market—whether it is a single country or a global market set • The marketing plan begins with a situation analysis and culminates in the selection of an entry mode and a specific action program for the market • The specific plan establishes what is to be done, by whom, how it is to be done, and when. Included are budgets and sales and profit expectations
  • 13. Phase 4: Implementation and Control • The planning process is a dynamic, continuous set of interacting variables with information continuously building among phases • An evaluation and control system requires performance-objective action; bringing the plan back on track should standards of performance fall short • The system encourages the decision maker to consider all variables that affect the success of a company’s plan • It provides the basis for viewing all country markets and their interrelationships as an integrated global unit
  • 14. Alternative Market-Entry Strategies • A company has four different modes of foreign market entry from which to select: exporting, contractual agreements, strategic alliances, and direct foreign investment Exhibit 12.2 Alternative Market-Entry Strategies
  • 15. Strategic Marketing – STP Model SEGMENTATION Identifiying meaningfully different groups of customers TARGETING Selecting which segment(s) to serve POSITIONING Implementing chosen image and appeal to chosen segment Product Price Distribution Promotion
  • 16. Global Market Segmentation • Separate consumers into groups using macro and micro variables. Macro Country Factors Geographical Factors Macro-economics F. Macro-cultural F. Micro Behavior Lifestyle Psychographics Demographics Attitude and Usage Micro-Cultures Brand Loyalty
  • 18. Targeting • Targeting is choosing which segment would be the most beneficial for the company to focus on based upon segment size, growth, profitability, current and potential competitors as well as the core capabilities of the business and then selecting which segment(s) to target.
  • 19. Positioning POSITIONING Implementing chosen image and appeal to chosen segment PRODUCT PRICE PROMOTION DISTRIBUTION Premium Basic Durable Prestige Fun Powerful Premium Low Price Value Intensive Selective Exclusive
  • 20. Positioning • Positioning involves selecting the target market and creating and sustaining a differential advantage in relation to the competition. • This involves the use of the marketing mix. Top of Mind Top of Heart
  • 23. Positioning Cost Leadership Cost Focus Product Differentiation Differentiation Focus Cost Differentiation SCOPE OF ACTIVITIES Broad Market Narrow Market HigherBenefitsEqualBenefits BASISOFADVANTAGE http://freelancerconsulting.com/business-frameworks/positioning-strategy-scope-cost- differentiation-focus.html
  • 24. Cost Leadership • It is a strategy, by which a business offers an average product at a low cost to the broadest possible market. Economies of scale result in cost savings, partially passed to consumers. (e.g. Wal-Mart)
  • 25. Cost Focus • It is a strategy, by which a business offers an average product at a low cost to a specific customer group. Customer relationship largely depends on the cost of the product and a unique connection with a customer. (e.g. Virgin brands)
  • 26. Product Diferentiation • It is a strategy that focuses on offering a unique product to the broadest possible market. The product offering necessitates continuous innovation in light of the highly competitive market forces. (e.g. Apple's iPhone, iPad, iPod line-ups)
  • 27. Differention Focus • It is a strategy that focuses on offering a unique product to a specific customer group. The customer relationship largely depends on the uniqueness of the product and the way the customer is being served. (e.g. Rolex watches; Rolls Royce cars)
  • 28. Cost Differentiation • It is the most difficult strategy to attain. It requires offering a unique product at a low cost to a relatively broad market. This strategy creates the highest benefits and is consistent with the Blue ocean strategy, a strategy that reinvents its market place and competes in entirely new dimension. (e.g. Ikea; Henry Ford's assembly line; Motorola Moto G)
  • 29. Positioning Cost Leadership Cost Focus Product Differentiation Differentiation Focus Cost Differentiation SCOPE OF ACTIVITIES Broad Market Narrow Market HigherBenefitsEqualBenefits BASISOFADVANTAGE http://freelancerconsulting.com/business-frameworks/positioning-strategy-scope-cost- differentiation-focus.html
  • 30. Virtual Tools for Market Research • CIA World Fact Book • Kwintessential • Legiscomex • Procolombia

Notes de l'éditeur

  1. Top of Heart: Emotional attachment