This document discusses key concepts in international marketing planning and strategy. It covers segmentation and positioning, global trends over time, Nestle's adaptation approach, Disney's cultural adaptations, the international planning process with four phases from analysis to implementation and control, and strategies around cost leadership, differentiation, and targeting broad vs. narrow markets.
2. Objectives
• To identify and make use of virtual tools for
market intelligence.
• To understand the planning process in
International Marketing
• To distinguish between segmentation and
positioning and their use in the design of a
positioning strategy.
3. Global Segmentation Fads
• “Standardization
vs. Adaptation”
1970s
• “Globalization
vs. Localization”
1980s • “Global
integration vs.
Local
responsiveness"
1990s
4. The Nestlé Way:
Evolution Not Revolution
Think and plan long term
Decentralize
Stick to what you know
Adapt to local tastes
6. Company Objectives and Resources
Foreing
market
opportunities
Corporate
objectives and
resources
Change themShort term profit vs.
Long term run
Solution:
Clear objectives
7. International Commitment
• Management preparation.
• Long-term marketing plan with realistic time
goals for sales growth.
• Regions vs. Countries.
• Competition and digital communication force
global commitment.
8. International Planning Process
Phase 1
• Preliminary
analysis and
screening:
Matching
Company/
Country
needs
Phase 2
• Defining
market
segments
and adapting
the
marketing
mix
accordingly.
Phase 3
• Developing
the
Marketing
Plan
Phase 4
• Implement.
and control
10. Phase 1: Preliminary Analysis and
Screening
• A critical first step in the planning process is deciding in
which existing country market to make a market
investment
• A company’s strengths and weaknesses, products,
philosophies, modes of operation, and objectives must be
matched with a country’s qualities
• First, countries are analyzed and screened to eliminate
those that do not offer sufficient potential for further
consideration
• Second, screening criteria are established against which
prospective countries can be evaluated
• Third, a complete analysis of the environment within which
a company plans to operate is made
11. Phase 2: Defining Target Markets and
Adapting the Marketing Mix
• A more detailed examination of the components of the
marketing mix is the purpose of Phase 2
• The primary goal of Phase 2 is to decide on a marketing mix
adjusted to the cultural constraints imposed by the
uncontrollable elements of the environment that
effectively achieves corporate objectives and goals
• The answers to three major questions are generated in
Phase 2:
– Are there identifiable market segments that allow for common
marketing mix tactics across countries?
– Which cultural/environmental adaptations are necessary for
successful acceptance of the marketing mix?
– Will adaptation costs allow profitable market entry?
12. Phase 3: Developing the Marketing
Plan
• A marketing plan is developed for the target
market—whether it is a single country or a global
market set
• The marketing plan begins with a situation
analysis and culminates in the selection of an
entry mode and a specific action program for the
market
• The specific plan establishes what is to be done,
by whom, how it is to be done, and when.
Included are budgets and sales and profit
expectations
13. Phase 4: Implementation and Control
• The planning process is a dynamic, continuous set of
interacting variables with information continuously
building among phases
• An evaluation and control system requires
performance-objective action; bringing the plan back
on track should standards of performance fall short
• The system encourages the decision maker to consider
all variables that affect the success of a company’s plan
• It provides the basis for viewing all country markets
and their interrelationships as an integrated global unit
14. Alternative Market-Entry Strategies
• A company has four different modes of foreign market entry from
which to select: exporting, contractual agreements, strategic
alliances, and direct foreign investment
Exhibit 12.2
Alternative
Market-Entry
Strategies
15. Strategic Marketing – STP Model
SEGMENTATION
Identifiying
meaningfully
different groups
of customers
TARGETING
Selecting which
segment(s) to
serve
POSITIONING
Implementing chosen
image and appeal to
chosen segment
Product Price
Distribution
Promotion
16. Global Market Segmentation
• Separate consumers into groups using macro
and micro variables.
Macro
Country Factors
Geographical Factors
Macro-economics F.
Macro-cultural F.
Micro
Behavior
Lifestyle
Psychographics
Demographics
Attitude and Usage
Micro-Cultures
Brand Loyalty
18. Targeting
• Targeting is choosing which segment would
be the most beneficial for the company to
focus on based upon segment size, growth,
profitability, current and potential competitors
as well as the core capabilities of the business
and then selecting which segment(s) to target.
20. Positioning
• Positioning involves
selecting the target
market and creating
and sustaining a
differential
advantage in relation
to the competition.
• This involves the use
of the marketing mix.
Top of Mind
Top of Heart
24. Cost Leadership
• It is a strategy, by which a business offers an
average product at a low cost to the broadest
possible market. Economies of scale result in
cost savings, partially passed to consumers.
(e.g. Wal-Mart)
25. Cost Focus
• It is a strategy, by which a business offers an
average product at a low cost to a specific
customer group. Customer relationship largely
depends on the cost of the product and a
unique connection with a customer. (e.g.
Virgin brands)
26. Product Diferentiation
• It is a strategy that focuses on offering a
unique product to the broadest possible
market. The product offering necessitates
continuous innovation in light of the highly
competitive market forces. (e.g. Apple's
iPhone, iPad, iPod line-ups)
27. Differention Focus
• It is a strategy that focuses on offering a
unique product to a specific customer group.
The customer relationship largely depends on
the uniqueness of the product and the way
the customer is being served. (e.g. Rolex
watches; Rolls Royce cars)
28. Cost Differentiation
• It is the most difficult strategy to attain. It requires
offering a unique product at a low cost to a relatively
broad market. This strategy creates the highest
benefits and is consistent with the Blue
ocean strategy, a strategy that reinvents its market
place and competes in entirely new dimension. (e.g.
Ikea; Henry Ford's assembly line; Motorola Moto G)