Training and development of the employees in Bajaj auto

BK School of Business Management
0
PROJECT REPORT
ON
Training and development of BAJAB auto
IN PARTIAL FULFILMENT OF FULL TIME, MBA PROGRAM
(2013-2015)
SUBMITTED TO
Amrita Madam
Gujarat University, Navrangpura,
Ahmedabad-380009
Phone: +917926304811
info@bkschool.org.in
SUBMITTED BY:
Najeebullah Walijan Hemat
(11327)

ACKNOWLEDGMENR
It is a great opportunity for and pleasure for me to express my profound gratitude toward all the
individuals who directly or indirectly contributed toward completion of my report.
Working of this report was a great fun, excitement, challenges and new exposure in the field of
Human Resource
I am thankful to all faculty members of management department of “BK School of Business
Management” who helped and provides me useful guidance for the completion of my report.
And I am thankful from all those responded who help to get information abo ut the organization.
And a special thanks from the person who really help me to get the information about the Bajaj
Auto the person is M.Salim Qureshi he is the finance manager in Ahmedabad
Najeeb Hemat
Table of content Page NO.
1
 Introduction & objective of the study 2
 Executive summary & methodology 3-4
 Scope of the study 4
 Introduction and achievement of the company 5-6
 Training, development & method of trailing in Bajaj 7-11
 Questionnaire and data analysis 11-14
 Recommendation, conclusion & reference of data 15

INTRODUCTION:
As I chosen the topic training and development of the employees in Bajaj auto it was a short
study about the training and developed of the employees, the aim of the study is to understand
the concept of the training and development of the employees within the organizations.
Training refers improve skills, or add to the existing level of knowledge so that employees is
better equipped to do his present job, or to prepare him for higher position with increased
responsibilities. However individual growth is not and ends in itself. Organizational growth need
to be measured along with individual to the teaching or learning activities done for the primary
purpose of helping members of an organization to acquire and apply the same. Broadly speaking
training is the act of increasing the knowledge and skills of an employee for doing a particular
job.
In today’s scenario change is the order of the day and the only way to deal with it is to learn and
grow. Employees have become central to success or failure of on organization they are the
cornucopia ideas. So it high time the organization realize that “train and retain is the mantra of
new millennium.”
OBJECTIVES OF THE STUDY
The specific objectives of the study are:
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 To examine the effectiveness of training in overall development of skills of workforce.
 To examine the impact of training on workers.
 To study the changes in behavioral pattern due to training.
 To find out new methods of training and development in Bajaj auto
I have tried to take a view on the topic in a practical manner, so that the feedback can be
provided to the organization.

EXECUTIVE SUMMARY
Every organization needs to have well trained and experienced people to perform the activates
that have to be done. If current or potential job occupants can meet these requirements, training
is not important. When this not the case, it is necessary to raise the skills levels and increase the
versatility and adaptability of employees.
The entire project talks about the training and development in theoretical as well as new
concepts, which are in trend now. Here we have discussed what would be the input of training if
we ever go for and how can it be good to any organization in reaping the benefits from the
money invested in terms like (ROI )i.e. return on investment. What are the ways we can identify
the training need of any employees and how to know what kind of training he can go for?
Training being in different aspect likes integrating it with organizational culture. The best and
latest available trends in training method, the benefits which we can derive out of it. How the
evaluation should be done and how effective is the training all together. Some of the companies
practicing training in unique manner a lesson for other to follow as to how train and retain the
best resource in the world to reap the best out of it.
Development is integral part of training if somebody is trained properly and efficiently the
developments of that individual and the company for whom he is working. Here we discussed
about development of employees, how much to identify the needs, and after developing how to
develop executive skill to sharpen their knowledge. Learning should be continues process and
one should not hesitate to learn any stage. Learning and developing is fast and easy at LUMAX
industries ltd.
METHODOLOGY
Methodology is the analysis of the principle of the methods, rules, and postulates emp loyed by a
discipline.
Methodology refers to more than a simple set of method rather it refer to the rational and
philosophical assumptions that underlie a particular.
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RESEARCH METHODOLOGY
There are two way of data collections

Primary data collected through:
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 Questionnaires
 Phone calling
 Personal observations
The secondary data collected through:
 Newspapers
 Magazines
 Internet
Sample size
The small sample size of 25 taken and these people asked different question.
SCOPE OF STUDY
In this project I have tried to present and know about the training and development programs
being presently followed in BAJAJ AUTO and the feedback, I collected from different
employees during my interaction with them.
The scope of training and development can be explain with the help of following points-
 Exact positions of performance of employees through their feedback.
 Development of employees through various training and development programs
 Developing altered of unbiased treatment to all employees.

HISTORY OF BAJAJ
The Bajaj Group came into existence in 1926, during the turmoil and the heady euphoria ofIndia’
freedom struggle. Jamnalal Bajaj, founder of the group, was a close confidant and disciple of
Mahatma Gandhi and was deeply involved in the effort for freedom.Kamalnan Bajaj the eldest
son of jamalal Bajaj at the ages of 27 he took over the reins of the businesses and the current
CEO of Bajaj auto is Rahul Bajaj
The company is into manufacturing of motorcycles, scooters and three wheelers in India, Bajaj
Auto has a distribution network of 485 dealers and over 1,600 authorized services centers. It has
171 exclusive dealers for the three wheeler segment. It has total 3750 rural outlets in rural areas.
The Bajaj Auto brand is well known acrose several countries in Latin America, Africa, Middle
East, South and South East we can say that it has distribution in 50 countries across the world.
Bajaj Auto has launched brands like Boxer, Caliber, Wind125, Pulsar and many more. It has also
launched India's first real cruiser bike, Kawasaki Bajaj Eliminator.
Bajaj Auto's has in all three plants, two at Waluj and Chakan in Maharashtra and one plant at
Pant Nagar in Uttranchal, western India.
 Waluj – Bajaj range of motorcycles and three–wheelers
 Chakan – Bajaj range of motorcycles
 Pant Nagar – Bajaj range of motorcycles
Achievement
 1945– On November 29 Bajaj Auto came into existence as Bachraj Trading Corporation
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Private Limited.
 1948– The company commenced sales in India by importing two– and three–wheelers.
 1959– Bajaj Auto obtained the licence from the Government of India to manufacture two– and
three–wheelers.
 1960– The company became a public limited company and conducted Bhoomi Poojan of the
Akurdi Plant.

 1970– Bajaj Auto rolled out its 100,000th vehicle.
 1971– The company introduced its three–wheeler goods carrier.
 1972– The company introduced Bajaj Chetak.
 1975– Bajaj Auto & Maharashtra Scooters entered into a joint venture.
 1976– The company introduced Bajaj Super.
 1977– Bajaj Auto introduced rear engine autorickshaw and achieved production and sales of
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100,000 vehicles in a single financial year.
 1981– Bajaj Auto launched Bajaj M–50.
 1984– On January 19, the foundation stone laid for the new plant at Waluj, Aurangabad.
 1985– On November 5, the Waluj plant inaugurated by the erstwhile President of India, Giani
Zail Singh. The company commenced production at Waluj, Aurangabad in a record time of 16
months.
 1986– The Bajaj M–80 and the Kawasaki Bajaj KB100 motorcycles were introduced. The
company produced and sold 500,000 vehicles in a single financial year.
 1990– The Bajaj Sunny was introduced.
 1991– The company introduced Kawasaki Bajaj 4S Champion.
 1994– It launched Bajaj Classic.
 1995– On November 29, Bajaj Auto turned into a 50–year old company. It signed agreements
with Kubota of Japan for the development of diesel engines for three–wheelers and with
Tokyo R&D for ungeared scooter and moped development. The Bajaj Super Excel is
introduced while Bajaj celebrated its ten millionth vehicle. The same year one million vehicles
were produced and sold by company in that financial year.
 1997– The Kawasaki Bajaj Boxer and the RE diesel Autorickshaw are introduced.
 1998– The company commenced production at Chakan plant. It rolled out Kawasaki Bajaj
Caliber from its Waluj plant. Bajaj Auto launched Legend, India's first four–stroke scooter
from Akurdi plant. The same year Spirit was launched.
 1999– Caliber motorcycle notched up 100,000 sales in record time of 12 months.
 2000– The company launched Bajaj Saffire.
 2001– Bajaj Auto launched its latest offering in the premium bike segment 'Pulsar'. The same
year Eliminator was launched.
 2003– Bajaj Pulsar DTS–i was launched. The company sold 107,115 motorcycles in a month.
The company launched Bajaj Wind 125, The World Bike in India. It launched its Caliber115
'Hoodibabaa!' in the executive motorcycle segment.
 2004– Bajaj Discover DTS–I, new Bajaj Chetak 4–stroke with wonder gear and Bajaj CT100
were launched. Bajaj unveiled new brand identity, new symbol, logo and brandline.
 2005– Bajaj Discover, Bajaj Avenger DTS–I and Bajaj Wave DTS–I were introduced.
 2006– Bajaj Platina was launched.
 2007– RE GDi auto rickshaw, Bajaj XCD 125 DTS–Si, Bajaj Pulsar 220 DTS–Fi, 200 cc
Pulsar DTS–I and Bajaj Kristal DTS–i were launched. The company also underwent through
revamping of its organizational structure.
 2008– Bajaj Patina 125 DTS–Si was launched.
 2009– Bajaj Pulsar 150 & 180 upgrade and Bajaj XCD 135 DTS–Si were launched
 2010 – Bajaj Auto launched a 135 cc Pulsar, priced at Rs 51,000, pushing the Pulsar brand into
the mass segment.
 2011– April, Bajaj Records its best year ever of 2010.

 2011–Bajaj Auto ties–up with SBI for inventory finance to dealers
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2012 –Bajaj Auto tied up with Japan’s Kawasaki in Indonesia
TRAINING AND DEVELOPMENT IN BAJAJ AUTO
In the field of human resource management, training and development is the field concerned
with organizational activity aimed at bettering the performance of individuals and groups in
organizational settings. It has been known by several names, including employee
development, human resource development, and learning and development
Harrison observes that the name was endlessly debated by the Chartered Institute of Personnel
and Development during its review of professional standards in 1999/2000. "Employee
Development" was seen as too evocative of the master-slave relationship between employer and
employee for those who refer to their employees as "partners" or "associates" to be comfortable
with. "Human Resource Development" was rejected by academics, who objected to the idea that
people were "resources" —Training and development encompasses three main activities:
training, education, and development. Garavan, Costine, and Heraty, of the Irish Institute of
Training and Development, note that these ideas are often considered to be synonymous.
However, to practitioners, they encompass three separate, although interrelated, activities:
Training
This activity is both focused upon, and evaluated against, the job that an individual currently
holds.
Education
This activity focuses upon the jobs that an individual may potentially hold in the future, and is
evaluated against those jobs.
Development
This activity focuses upon the activities that the organization employing the individual, or that
the individual is part of, may partake in the future, and is almost impossible to evaluate.
The "stakeholders" in training and development are categorized into several classes.
The sponsors of training and development are senior managers. The clients of training and
development are business planners. Line managers are responsible for coaching, resources, and
performance. The participants are those who actually undergo the processes. The facilitators are

Human Resource Management staff. And the providers are specialists in the field. Each of these
groups has its own agenda and motivations, which sometimes conflict with the agendas and
motivations of the others.
IMPORTANCE OF TRAINING AND DEVELOPMENT
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 OPTIMUM OF HUMAN RESOURCES UTILIZATION - Training and development
helps in optimizing the utilization of human resource that further helps the employee to
achieve the organizational goals as well as their individual’s goals.
 DEVELOPMENT OF HUMAN RESOURCE- Training and development helps to
provide an opportunity and broad structure for the development of human resources
technical and behavioral skills in an organization. It also helps the employees in attaining
personal growth.
 DEVELOPMENT OF SKILLS OF EMPLOYEES- Training and development helps
in increasing the job knowledge and skill of employees at each level. It helps to expand
the horizons of human intellect and an overall personality of the employees.
 ORGANISATION CLIMATE.
 QUALITY.
 HEALTHY WORK-ENVIRONMENT.
 HEALTH AND SAFETY.
METHODS OF TRAINING
There are various methods of training, which can be divided in to cognitive and behavioral
methods. Trainers need to understand the pros and cons of each method, also its impact on
trainees keeping their background and skills in mind before giving training. The var ious methods
that come under cognitive approach are:
LECTURE- A method training

It is one of the oldest methods of training. This method is used to create understanding of a topic
or to influence behavior, attitudes through lecture. A lecture can be in printed or oral form.
Lecture is telling someone about something.
Demonstration training method
This method is a visual display of how something works or how to do something. As an
example, trainer shows the trainees how to perform or how to do the tasks of the job. In order to
be more effective, demonstration method should be accompanied by the discussion or lecture
method.
Discussion training method
This method uses a lecture to provide the learners with context that is supported, elaborated,
explain, or expanded on through interactions both among the trainees and between the trainer
and the trainees.
The discussion method consists a two-way flow of communication i.e. knowledge in the form of
lecture is communicated to trainees, and then understanding is conveyed back by trainees to
trainer.
Computer based training
With the world-wide expansion of companies and changing technologies, the demands for
knowledge and skilled employees have increased more than ever, which in turns, is putting
pressure on HR department to provide training at lower costs. Many organizations are now
implementing CBT as an alternative to classroom based training to accomplish those goals.
The various methods that come under behavioral approach are:
 GAMES AND STIMULATION
 BEHAVIOR-MODELING
 BUSINESS GAMES
 CASE STUDIES
 EQUIPMENT STIMULATORS
 IN-BASKET TECHNIQUE
 ROLE PLAY
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ON THE JOB TRAINING-There
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are many management development techniques that employees can take in off the job. The
few popular methods are:
 SENSITIVITY TRAINING
 TRANSACTIONAL ANALYSIS
 STRAIGHT LECTURE/ LECTURES
 SIMULATION EXERCISE
TRAINING AND DEVELOPMENT METHOD ADOPTED BY BAJAJ.
The training methods which are generally used in an organization are classified into two i.e.
1-ON THE JOB: On the job training places the employees in an actual work situation and
makes them appear to be immediately productive. It is learning by doing. For jobs, that either are
difficult to simulate or can be learn quickly by watching and doing on-the job training makes
sense.
2- OFF THE JOB: Off-the-job training covers a number of techniques classroom lectures,
films, demonstration, case studies and other simulation exercises, and programmed instruction.
INPUTS IN TRAINING AND DEVELOPMENTS IN BAJAJ
Any training and development program must contain inputs which enable the participants to gain
skills, learn theoretical concepts and help acquire vision to look into distant future. In addition to
these, there is a need to impart ethical orientation, emphasize on attitudinal changes and stress
upon decision-making and problem-solving abilities.
Skills
Training, as was stated earlier, is imparting skills to employees. A worker needs skills to operate
machines, and use other equipments with least damage or scrap. This is a basic skill without
which the operator will not be able to function. There is also the need for motor skills. Motor
skills refer to performance of specific physical activities. These skills involve training to move
various parts of one’s body in response to certain external and internal stimuli. Common motor
skills include walking, riding a bicycle, tying a shoelace, throwing a ball and driving a car. Motor
skills are needed for all employees – from the clerk to the general manager. Employees,
particularly supervisors and executives, need interpersonal skills popular known as the
people skills. Interpersonal skills are needed to understand one self and others better, and act

accordingly. Examples of interpersonal skills include listening, persuading, and showing an
understanding of others’ feelings.
Education
The main purpose of BAJAJ is to provide education to teach theoretical concepts and develop a
sense of reasoning and judgment. That any training and development program must contain an
element of education is well understood by HR specialist. Any such program has university
professors as resource persons to enlighten participants about theoretical knowledge of the topic
proposed to be discussed. In fact organizations depute or encourage employees to do courses on
a part time basis. Chief Executive O fficers (CEO’s) are known to attend refresher courses
conducted by business schools. Education is important for managers and executives than for
lower-cad reorders.
Development
Another component of a training and development is development which is less skill oriented but
stressed on knowledge. Knowledge about business environment, management principles and
techniques, human relations, specific industry analysis and the like is useful for better
management of the company.
Questionnaire & Data Analysis
1-Your organization considers training as a part of organizational strategy. Do you agree
with this statement?
QUES 2): How many training programs will you attend in a year?
RESPONSE
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NO. OF
RESPONDENT PERCENTAGE
RESPONSE
NO. OF
RESPONDENTS PERCENTAGE
STRONGLY
AGREE 13 52
AGREE 1 4
SOME WHAT
AGREE 4 16
DISAGREE 7 28
TOTAL 25 100

LESS THEN
00-10 14 56
10- 20 2 8
20-40 6 24
MORE
THAN 40 3 12
TOTAL 25 100
QUES 3): To whom the training is given more in your organization?
RESPONSE
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NO. OF
SENIOR STAFF 3 12
JUNIOR STAFF 5 20
NEW STAFF 6 24
BASED ON
REQUIRTMENT 13 52
TOTAL 25 100
QUES 4): what are all the important barriers to training and development in your organization?
RESPONSE
NO. OF
TIME
MONEY 5 20
LACK OF INTEREST BY
STAFF 6 24
NON-AVAILABILITY OF
SKILL TRAINER 10 40
TOTAL 25 100
QUES 5): Enough practice is given for us during training session? Do you agree with this
statement?
RESPONSE
NO. OF
 STRONGLY 14 56

13
AGREE
 AGREE 2 8
 SOME WHAT
AGREE 6 24
 DISAGREE 3 12
25 100
QUES 6): The training session conducted in your organization is useful. Do you agree with this
statement?
RESPONSE
NO. OF
STRONGLY
AGREE 15 60
AGREE 5 20
SOME WHAT
AGREE 5 20
DISAGREE 0 0
TOTAL 25 100
QUES 7): Employees are given appraisal in order to motivate them to attend the training. Do it
agree with this statement?
RESPONSE
NO. OF
STRONGLY
AGREE 14 56
AGREE 6 24
SOME WHAT
AGREE 3 12
DISAGREE 2 8
TOTAL 25 100
QUES 8): How well the work place of training is physically organization?

RESPONSE
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NO. OF
EXCELLENCE 8 32
GOOD 6 24
AVERAGE 6 24
BAD 5 20
TOTAL 25 100
QUES 9): What are the general complains about the training session?
RESPONSE
NO. OF
TAKE AWAY PRECIOUS TIME OF
EMPLOYEES 4 25
TOO MANY GAPS BETWEEN THE
SESSIONS 10 40
TRAINING SESSIONS ARE
UNPLANNED 6 15
BORING AND NOT USEFUL 5 20
TOTAL 25 100
QUES 10): Time duration given for the training period is;
RESPONSE
NO. OF
SUFFICIENT 5 20
TO BE EXTENDED 10 40
TO BE SHORTENED 8 32
MANAGEABLE 2 8
TOTAL 25 100

RECOMMENDATIONS/ SUGGESTIONS
On the basis of survey through questionnaire, I hereby humbly propose my recommendation to
carry out further improvement in existing training and development activities in Bajaj auto
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 Efforts for making training and development formats user friendly should be kept
continued.
 The company should recruit the higher level trainer to train the employee.
CONCLUSION
This study was a learning experience for me and I came to know the training and development
programs in lumax Industries Ltd Sidcul, Rudrapur was positive in response but still more
training and development is needed in Lumax so that the employees are motivated time by time
and they should know their strength & weakness so that they can work on it & improve their
knowledge & skills for the betterment of their organization.
In the last but not the least I conclude that all the training and development programs of company
are highly effective & beneficial to the employees in giving their best contribution to their
personal growth & development as well to meet the organizational objective.
Reference and sources of data
As more data collected through primary survey and some data through secondary survey as the
following are the sources.
 http://www.bajajauto.com/report/BAL-AR-2009-10.pdf

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 Shttp://www.bajajauto.com/report/BAL_AR_2010-11.pdf
 http://profit.ndtv.com/stock/bajaj-auto-ltd_bajaj-auto/reports
 M. Salim Qureshi the manager of Bajaj auto ( primary source)

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