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Crowdsourcing
Use the power of the crowd
@YannigRoth
Research Fellow @eYeka
PhD student @SorbonneParis1
Crowdsourcing
“Tapping into the power of many“
R. Dawson
Crowdsourcing
“Crowdsourcing is a type of participative online
activity in which an individual, an institution, a nonprofit organization, or company proposes to a group
of individuals of varying knowledge, heterogeneity,
and number, via a flexible open call, the voluntary
undertaking of a task [which] always entails mutual
benefit. The user will receive the satisfaction of a
given type of need [...] while the crowdsourcer will
obtain and utilize to their advantage that what the
user has brought to the venture“
E. Estellés-Arolas & F. González Ladrón-de-Guevara
Crowdsourcing
1. A company posts a problem online
2. A vast number of individuals offer
3.
4.

solutions
The winning ideas are rewarded
The company uses the output for its
own gain
D. Brabham
The Contest Era
- “Long before the term
crowdsourcing or even the Internet
existed, Pillsbury was running the
Bakeoff to engage consumers in the
brand, generate public awareness,
and identify creative uses of their
products” (Parvanta, Roth & Keller, 2013)

- The book and the film The Prize Winner of
Defiance, Ohio features a lot of other
examples: Chevrolet, Colgate, Dr
Pepper, Heinz, Kleenex, Lipton, Lucky Strike,
Purina…
More recent history of crowdsourcing
Crowdsourcing by World's Best Global Brands (Timeline, data from July 2013)
VOLVIC:
“Restyle the 50cl water bottle”
FMCG:
“Create the best baby milk for working
mums in China”
FMCG:
“What does this gum say about you that no
other gum conveys?”

KRAFT:
“Tell us what is unique about MiniOreo”
GILLETTE:
“Men, what is the ideal shop for
you?”
BEVERAGE:
“Create a new drinking experience
for our new whisky in China”

AUTOMOTIVE:
“How would you move around in
20 years?”
FMCG:
“Invent the future of digital scents”
FINANCE:
“Imagine the credit card of the
future”

COCA-COLA:
“Illustrate Energizing Refreshment in your
own style”
HYUNDAI:
“Shows us how Veloster challenges
conventions”
BEVERAGE:
“Create a new drinking
experience for our new whisky
in China”

GILLETTE:
“Men, what is the ideal
shop for you?”

VOLVIC:
“Restyle the 50cl water
bottle”

UNILEVER:
“Invent the shower of the
future”

KRAFT:
“Tell us what is unique
about Mini-Oreo”

CITROËN:
“Personalize the DS3’s
roof, mirror, dashboard
and wheel rims”

HYUNDAI:
“Shows us how Veloster
challenges conventions”
COCA-COLA:
“Illustrate Energizing
Refreshment in your own
style”
Ideas
Content
IDEA
noun ī-ˈ
dē-ə, -ˈ also ˈī dē-ə or ˈī
dēə
-(ˈ)
dē

A thought, plan, or
suggestion about what to do
“Tell us an unconventional and surprising story about how a
resourceful mum creatively teaches her child(ren) an important
lesson, through dirt and stains.”
https://clients.eyeka.net/projects/7121-Dirt-isGood/submissions/670916
(login needed)

http://www.youtube.com/watch?v=wQ4xVLoA7Mk
Ideas

Content
CONTENT
noun ˈ
kän-ˈtent


The principal substance
offered by a World Wide
Web site
“Show us how Titanium can give you an unexpected edge by
transforming an object in your life into a stronger and more durable
“Titanium” version.”
#1 Design Category
Creator: LucasOttoMuller
Country: Argentina
Gender: Male
#3 Design Category
Creator: Yunganghui
Country: South Korea
Gender: Female
eYeka

21% VTR

Evangelion

eYeka had the lowest cost to conversion across all
campaigns (current and past): 54% vs. historical

17.1% VTR
The Future?
A shift in innovation and marketing
Gartner sees a massive shift toward applications of crowdsourcing
in advertising, online communities, scientific problem solving,
internal new product ideas, and consumer-created products:
- “By 2017, more than half of consumer goods manufacturers will
receive 75% of their consumer innovation and R&D capabilities
from crowdsourced solutions”
-

“Consumer goods companies that employ crowdsourced
solutions in marketing campaigns or new product development
will enjoy a 1 percent revenue boost over noncrowdsourced
competitors by 2015”
A shift in content production
Digital video took in $1.3 billion in revenue during the first six months
of 2013, which represents an uptick of 24% over the first half of 2012,
at $1.1 billion
- “Digital video delivers avid viewership and strong brand-building
opportunities.”

Just 10% felt video has had little impact on their overall marketing
ROI, hence about 70% of surveyed marketers said they will increase
spending on video marketing in 2013
More people
More proofs
More partnerships
Food for thought
•
•
•
•
•

•

Brabham, D. C. (2013). Crowdsourcing. Cambridge, MA: MIT Press
Dawson, R. (2012). Getting Results From Crowds: The definitive guide to using
crowdsourcing to grow your business (2nd ed.)
Howe, J. (2008). Crowdsourcing: Why the Power of the Crowd Is Driving the Future of
Business. Crown Business
Lebraty, J.-F., & Lobre-Lebraty, K. (2013). Crowdsourcing. London: ISTE Ltd and John Wiley &
Sons Inc.
Roth, Y., & Kimani, R. (2014). Crowdsourcing in the Production of Video Advertising: The
emerging roles of crowdsourcing platforms. In R. J. DeFillippi & P. Wikström (Eds.),
International Perspectives on Business Innovation and Disruption in the Creative Industries:
Film, Video, Photography. Edward Elgar Publishing Ltd.
Texeira, T. (2013, June). How to Profit From “Lean Advertising.” Harvard Business Review,
(June).

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Crowdsourcing - use the power of the crowd (Yannig Roth, eYeka and Sorbonne)

  • 1. Crowdsourcing Use the power of the crowd @YannigRoth Research Fellow @eYeka PhD student @SorbonneParis1
  • 2. Crowdsourcing “Tapping into the power of many“ R. Dawson
  • 3. Crowdsourcing “Crowdsourcing is a type of participative online activity in which an individual, an institution, a nonprofit organization, or company proposes to a group of individuals of varying knowledge, heterogeneity, and number, via a flexible open call, the voluntary undertaking of a task [which] always entails mutual benefit. The user will receive the satisfaction of a given type of need [...] while the crowdsourcer will obtain and utilize to their advantage that what the user has brought to the venture“ E. Estellés-Arolas & F. González Ladrón-de-Guevara
  • 4. Crowdsourcing 1. A company posts a problem online 2. A vast number of individuals offer 3. 4. solutions The winning ideas are rewarded The company uses the output for its own gain D. Brabham
  • 5. The Contest Era - “Long before the term crowdsourcing or even the Internet existed, Pillsbury was running the Bakeoff to engage consumers in the brand, generate public awareness, and identify creative uses of their products” (Parvanta, Roth & Keller, 2013) - The book and the film The Prize Winner of Defiance, Ohio features a lot of other examples: Chevrolet, Colgate, Dr Pepper, Heinz, Kleenex, Lipton, Lucky Strike, Purina…
  • 6. More recent history of crowdsourcing
  • 7. Crowdsourcing by World's Best Global Brands (Timeline, data from July 2013)
  • 8. VOLVIC: “Restyle the 50cl water bottle” FMCG: “Create the best baby milk for working mums in China” FMCG: “What does this gum say about you that no other gum conveys?” KRAFT: “Tell us what is unique about MiniOreo” GILLETTE: “Men, what is the ideal shop for you?” BEVERAGE: “Create a new drinking experience for our new whisky in China” AUTOMOTIVE: “How would you move around in 20 years?” FMCG: “Invent the future of digital scents” FINANCE: “Imagine the credit card of the future” COCA-COLA: “Illustrate Energizing Refreshment in your own style” HYUNDAI: “Shows us how Veloster challenges conventions”
  • 9. BEVERAGE: “Create a new drinking experience for our new whisky in China” GILLETTE: “Men, what is the ideal shop for you?” VOLVIC: “Restyle the 50cl water bottle” UNILEVER: “Invent the shower of the future” KRAFT: “Tell us what is unique about Mini-Oreo” CITROËN: “Personalize the DS3’s roof, mirror, dashboard and wheel rims” HYUNDAI: “Shows us how Veloster challenges conventions” COCA-COLA: “Illustrate Energizing Refreshment in your own style”
  • 11. IDEA noun ī-ˈ dē-ə, -ˈ also ˈī dē-ə or ˈī dēə -(ˈ) dē A thought, plan, or suggestion about what to do
  • 12.
  • 13. “Tell us an unconventional and surprising story about how a resourceful mum creatively teaches her child(ren) an important lesson, through dirt and stains.”
  • 14.
  • 17. CONTENT noun ˈ kän-ˈtent The principal substance offered by a World Wide Web site
  • 18.
  • 19. “Show us how Titanium can give you an unexpected edge by transforming an object in your life into a stronger and more durable “Titanium” version.”
  • 20. #1 Design Category Creator: LucasOttoMuller Country: Argentina Gender: Male
  • 21. #3 Design Category Creator: Yunganghui Country: South Korea Gender: Female
  • 22. eYeka 21% VTR Evangelion eYeka had the lowest cost to conversion across all campaigns (current and past): 54% vs. historical 17.1% VTR
  • 24. A shift in innovation and marketing Gartner sees a massive shift toward applications of crowdsourcing in advertising, online communities, scientific problem solving, internal new product ideas, and consumer-created products: - “By 2017, more than half of consumer goods manufacturers will receive 75% of their consumer innovation and R&D capabilities from crowdsourced solutions” - “Consumer goods companies that employ crowdsourced solutions in marketing campaigns or new product development will enjoy a 1 percent revenue boost over noncrowdsourced competitors by 2015”
  • 25. A shift in content production Digital video took in $1.3 billion in revenue during the first six months of 2013, which represents an uptick of 24% over the first half of 2012, at $1.1 billion - “Digital video delivers avid viewership and strong brand-building opportunities.” Just 10% felt video has had little impact on their overall marketing ROI, hence about 70% of surveyed marketers said they will increase spending on video marketing in 2013
  • 29.
  • 30. Food for thought • • • • • • Brabham, D. C. (2013). Crowdsourcing. Cambridge, MA: MIT Press Dawson, R. (2012). Getting Results From Crowds: The definitive guide to using crowdsourcing to grow your business (2nd ed.) Howe, J. (2008). Crowdsourcing: Why the Power of the Crowd Is Driving the Future of Business. Crown Business Lebraty, J.-F., & Lobre-Lebraty, K. (2013). Crowdsourcing. London: ISTE Ltd and John Wiley & Sons Inc. Roth, Y., & Kimani, R. (2014). Crowdsourcing in the Production of Video Advertising: The emerging roles of crowdsourcing platforms. In R. J. DeFillippi & P. Wikström (Eds.), International Perspectives on Business Innovation and Disruption in the Creative Industries: Film, Video, Photography. Edward Elgar Publishing Ltd. Texeira, T. (2013, June). How to Profit From “Lean Advertising.” Harvard Business Review, (June).

Notes de l'éditeur

  1. http://www.merriam-webster.com/dictionary/idea
  2. Convincing mums that "Dirt is good" With "Dirt is good", Unilever would like to free mums from their laundry worries and show them that dirt and stains should be embraced for a well-balanced childhood. How should Unilever communicate that message?- See more at: http://www.eyeka.net/stories/brand-proposition/#sthash.3DLWIVcY.dpuf
  3. http://www.merriam-webster.com/dictionary/content
  4. Boosting Schick's ROI with "titanium-grade" videos With limited A&P budget, Schick Quattro was looking to target young men online to reinforce its association with "titanium" and dramatize the difference it can make, to drive user engagement and sharing. ROMI: lowest cost-to-conversion of 54% v. historical average- See more at: http://www.eyeka.net/stories/social-content/#sthash.05CzaiDT.dpuf
  5. Underlinethat eYeka offersguaranteed ROI and amplification throughUnruly Media
  6. http://news.eyeka.net/2013/10/more-than-half-of-consumer-goods-companies-will-use-crowdsourcing-by-2017-gartner-report/
  7. http://www.iab.net/insights_research/industry_data_and_landscape/adrevenuereporthttp://www.flimp.net/2013-video-marketing-survey-trends-report