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Put a Pin In It!                                  #StrongMail

Leveraging Pinterest For Your Email Business

Kara Trivunovic
Global Director, Strategy and Market Innovation
@ktrivunovic
 PROPRIETARY AND CONFIDENTIAL
Who is StrongMail?
       • Founded in 2002; Headquartered in Silicon Valley
       • Industry-leading email and social media
         marketing technology platforms
       • Full agency services for email, social media, and
         interactive marketing
       • Identified by Forrester as 1 of 6 email marketing
         providers best suited for enterprise marketers
       • Global Reach: North America, UK/EMEA, APAC
       • Over 575 customers, catering to mid-sized to Fortune
         2000 brands
       • StrongMail customers include some of the world’s
         largest brands in the retail, travel & hospitality,
         financial services, media/entertainment and
         technology industries

Proprietary and Confidential | 2
StrongMail Customers




Proprietary and Confidential | 3
On the Agenda

   1. What is it?

   2. Should you use it?

   3. How do you use it?

   4. Integration with email

   5. How do you measure
      success?




#StrongMail
What is Pinterest?




                 Image source: http://perdueosity.com/2011/11/30/pinterest-achieved/
Basically…




              Image source: Flowtown, via Column Five

#StrongMail
The easy “show and tell” nature of
  Pinning has broken down barriers
  previously in place on social platforms,
  which has catapulted Pinterest in the
  referrals category.

  This is the primary reason that brands are
  frantically building their footprints.



                                               Image source: Mashable.com


#StrongMail
Should you be on Pinterest?



#StrongMail
Should YOU be on Pinterest?

 Are your customers primarily women from the age of 25-54?




                                           Image source: Mashable.com




#StrongMail
Should YOU be on Pinterest?

 Is your brand visual in nature?




                                                                        Image Source: quick-dish.tablespoon.com




     Image Source: thecakeblog.com

                                     Image Source: shop.nordstrom.com

#StrongMail
Should YOU be on Pinterest?

 Is there a planning element to
 your brand?

  •   Weddings
  •   Birthday Parties
  •   Vacations
  •   Special Occasions
  •   Building a Home




#StrongMail
Should YOU be on Pinterest?

 Does it align with your brand?




#StrongMail
Who’s Doing Business There?




#StrongMail
What the Top Brands Are Doing Right
** as identified by Pinterest




                                       Pinning from various sources
                                          …not just one site




                                Re-pinning from within the site to
                                         encourage engagement


                                        Creating several boards that
                                           cover a wide range of topics
How to Use Pinterest



#StrongMail
Create Your Boards

  • Create a list of buzz words that describe
    the interests of your customers

  • Identify those words and themes that
    lend themselves to strong imagery

  • Include boards that mirror your email
    offerings

  • Stagger your rollout of new boards,
    allowing each to have “time to shine”

  • Start adding Pins to your boards…..




#StrongMail
Populate Your Boards

  » Start with images that are easily
    associated with your board name
    and product offering
  » Pick images that lend themselves to
    being shared (be “Pin worthy”)
  » Pin from original sources
  » Get creative with your descriptions.
    Include links, CTAs, pricing, etc.
  » Give credit, when necessary, to the
    original owner of the image
  » Include search optimized key
    words, #hashtags, etc.



#StrongMail
Announce Your Arrival
• Send a dedicated email that launches
  your Pinterest campaign

• Provide special discounts and
  incentives for early followers and re-
  pinners

• Add “Pin It” buttons to products and
  images from your web site that you
  would like to have Pinned

• Promote across all social channels with
  a steady frequency

• Add the Pinterest logo to your standard
  social buttons
Know The Rules
               Pinterest is still a small but growing community. Be respectful of those
               who have come before you.


               Always credit your sources. It’s very acceptable to share images that
               you curate across the web, just give credit to the proper owners.



                This isn’t all about you. Provide value to those looking at your Pins
                and let them find the value in you.


                So far Pinterest has been doing a great job of policing itself. It will be
                part of your duties to report objectionable content, spamming, etc.


                Like the new social environments that came before Pinterest, in
                continues to evolve quickly. Provide your feedback, it can only get better.


   Icon Source: infographiclabs.com via Emrah on Pinterest
What’s Legal?

  As with most start ups, the Pinterest
  Terms are frequently being updated.
  Stay Current.

  Some guidelines to keep it safe:

   » Pin original content whenever possible
   » Always credit sources when they are
     not you
                                              Image Source:
                                              http://www.webpronews.com/pinterest-copyright-
   » Pinterest recently provided an even      policy-vs-pinterest-terms-2012-03
     easier process to report copyright
     infringement – use it… be aware of it
   » To be “less scary,” Pinterest has
     recently removed the word Sell from
     its Terms when speaking about the
     content you Pin
#StrongMail
Frequency

  » Pin around email deployments to compliment the campaign

  » Prepare your boards before an email, like you are preparing for an open house

  » Rearrange your boards frequently to keep new boards, and featured pins, above the
    fold – This keeps the wall looking fresh

  » Weave your Pinterest activity into your current social media cadence and frequency –
    Do not simply add it in as more

  » Stay top of mind while Pinterest is still fighting for a spot at the table – Pin at least
    once daily

  » Allocate time to monitoring community and repinning – Stay Social!

  » Highlight Pins about events or products in email


#StrongMail
Integrating Pinterest into your
    Email Strategy


#StrongMail
Integrating Pinterest in to Email
Best Practices For Email integration

   » Use email to announce your Pinterest presence
   » Include “Pin This” icons on individual content within your email
   » Deploy special emails designed to educate your database on the platform,
     continuing the buzz for those who have not yet joined
   » Provide visual examples of your Pinterest activity in email
   » Highlight the Pinterest activity of your most social community members
     within emails
   » Add the Pinterest icon to your standard set of social buttons
   » Tie specific boards to your email calendar, such as holidays, big events, social
     media trends, special sales or any highly supported Pinterest category to
     which you can establish relevancy




#StrongMail
Pinning Content From Email




                             http://pinterest.com/pin/create/button/?url=[WEBSITE_URL]
                             &media=[IMAGE_URL]&description [POST COPY]
Know Your Audience

 » Make sure your Boards mirror the interests and
   activities of your customers/followers
 » Have customized Boards for the various
   segments of your email database
 » Know who is Pinning from your site and engage
   them on other social platforms
 » Insert trending topics and #hashtags into
   descriptions to drive search to your Pins
 » Allow for email opt-in opportunities from within
   relevant Pin descriptions
 » Highlight active repinners in monthly
   newsletters



#StrongMail
Key Performance Indicators
    for Pinterest


#StrongMail
Key Performance Indicators


  1. Build brand affinity

  2. Increase reach

  3. Develop brand evangelists

  4. Influence intent to purchase

  5. Drive sales



                                    Image Source: RageBuilder.com




#StrongMail
Infer Something…

• “Customers that come to its website from Pinterest have a 70 percent larger
  ticket overall than those that come from other social media sites”
• “[CEO] suspects that shoppers referred to Wayfair from Pinterest buy more
  because they may have already formed an emotional connection to the
  product”
• “Pinterest is "exploding," with traffic coming from Pinterest growing
  substantially in the first two months of the year”




                                                          Quotes and image sourced from:
                                                          CNBC, Why Pine for the Pinterest
                                                          Customer? They’re worth more.
What Have We Learned?

            Pinterest is here to stay and    It’s easy to get started.
             they own a piece of the
                                              Be strategic with your tactics
             puzzle.
                                               and integrate them into your
            Ladies love Pinterest.            social and email calendars.
            Pinterest is tailor made for     Your descriptions are as
             visual brands.                    important as your images.
                                               Optimize them!
            Your current customers
             expect you to be there.
             They’re looking right now!
Questions?
To ask a question, please enter your
question into the Q&A box on the
bottom right-hand side of your screen


    Kara Trivunovic
    Global Director
    Strategy & Market Innovation
    ktrivunovic@strongmail.com
    @ktrivunovic


•   Go to www.strongmail.com
•   Whitepapers
•   Research
•   Case Studies
•   Webinars
•   Expert Advice & Blogs
•   Twitter: @strongmail
•   Facebook.com/strongmail

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StrongMail Marketing with Pinterest Webinar

  • 1. Put a Pin In It! #StrongMail Leveraging Pinterest For Your Email Business Kara Trivunovic Global Director, Strategy and Market Innovation @ktrivunovic PROPRIETARY AND CONFIDENTIAL
  • 2. Who is StrongMail? • Founded in 2002; Headquartered in Silicon Valley • Industry-leading email and social media marketing technology platforms • Full agency services for email, social media, and interactive marketing • Identified by Forrester as 1 of 6 email marketing providers best suited for enterprise marketers • Global Reach: North America, UK/EMEA, APAC • Over 575 customers, catering to mid-sized to Fortune 2000 brands • StrongMail customers include some of the world’s largest brands in the retail, travel & hospitality, financial services, media/entertainment and technology industries Proprietary and Confidential | 2
  • 4. On the Agenda 1. What is it? 2. Should you use it? 3. How do you use it? 4. Integration with email 5. How do you measure success? #StrongMail
  • 5. What is Pinterest? Image source: http://perdueosity.com/2011/11/30/pinterest-achieved/
  • 6. Basically… Image source: Flowtown, via Column Five #StrongMail
  • 7. The easy “show and tell” nature of Pinning has broken down barriers previously in place on social platforms, which has catapulted Pinterest in the referrals category. This is the primary reason that brands are frantically building their footprints. Image source: Mashable.com #StrongMail
  • 8. Should you be on Pinterest? #StrongMail
  • 9. Should YOU be on Pinterest? Are your customers primarily women from the age of 25-54? Image source: Mashable.com #StrongMail
  • 10. Should YOU be on Pinterest? Is your brand visual in nature? Image Source: quick-dish.tablespoon.com Image Source: thecakeblog.com Image Source: shop.nordstrom.com #StrongMail
  • 11. Should YOU be on Pinterest? Is there a planning element to your brand? • Weddings • Birthday Parties • Vacations • Special Occasions • Building a Home #StrongMail
  • 12. Should YOU be on Pinterest? Does it align with your brand? #StrongMail
  • 13. Who’s Doing Business There? #StrongMail
  • 14. What the Top Brands Are Doing Right ** as identified by Pinterest Pinning from various sources …not just one site Re-pinning from within the site to encourage engagement Creating several boards that cover a wide range of topics
  • 15. How to Use Pinterest #StrongMail
  • 16. Create Your Boards • Create a list of buzz words that describe the interests of your customers • Identify those words and themes that lend themselves to strong imagery • Include boards that mirror your email offerings • Stagger your rollout of new boards, allowing each to have “time to shine” • Start adding Pins to your boards….. #StrongMail
  • 17. Populate Your Boards » Start with images that are easily associated with your board name and product offering » Pick images that lend themselves to being shared (be “Pin worthy”) » Pin from original sources » Get creative with your descriptions. Include links, CTAs, pricing, etc. » Give credit, when necessary, to the original owner of the image » Include search optimized key words, #hashtags, etc. #StrongMail
  • 18. Announce Your Arrival • Send a dedicated email that launches your Pinterest campaign • Provide special discounts and incentives for early followers and re- pinners • Add “Pin It” buttons to products and images from your web site that you would like to have Pinned • Promote across all social channels with a steady frequency • Add the Pinterest logo to your standard social buttons
  • 19. Know The Rules Pinterest is still a small but growing community. Be respectful of those who have come before you. Always credit your sources. It’s very acceptable to share images that you curate across the web, just give credit to the proper owners. This isn’t all about you. Provide value to those looking at your Pins and let them find the value in you. So far Pinterest has been doing a great job of policing itself. It will be part of your duties to report objectionable content, spamming, etc. Like the new social environments that came before Pinterest, in continues to evolve quickly. Provide your feedback, it can only get better. Icon Source: infographiclabs.com via Emrah on Pinterest
  • 20. What’s Legal? As with most start ups, the Pinterest Terms are frequently being updated. Stay Current. Some guidelines to keep it safe: » Pin original content whenever possible » Always credit sources when they are not you Image Source: http://www.webpronews.com/pinterest-copyright- » Pinterest recently provided an even policy-vs-pinterest-terms-2012-03 easier process to report copyright infringement – use it… be aware of it » To be “less scary,” Pinterest has recently removed the word Sell from its Terms when speaking about the content you Pin #StrongMail
  • 21. Frequency » Pin around email deployments to compliment the campaign » Prepare your boards before an email, like you are preparing for an open house » Rearrange your boards frequently to keep new boards, and featured pins, above the fold – This keeps the wall looking fresh » Weave your Pinterest activity into your current social media cadence and frequency – Do not simply add it in as more » Stay top of mind while Pinterest is still fighting for a spot at the table – Pin at least once daily » Allocate time to monitoring community and repinning – Stay Social! » Highlight Pins about events or products in email #StrongMail
  • 22. Integrating Pinterest into your Email Strategy #StrongMail
  • 24. Best Practices For Email integration » Use email to announce your Pinterest presence » Include “Pin This” icons on individual content within your email » Deploy special emails designed to educate your database on the platform, continuing the buzz for those who have not yet joined » Provide visual examples of your Pinterest activity in email » Highlight the Pinterest activity of your most social community members within emails » Add the Pinterest icon to your standard set of social buttons » Tie specific boards to your email calendar, such as holidays, big events, social media trends, special sales or any highly supported Pinterest category to which you can establish relevancy #StrongMail
  • 25. Pinning Content From Email http://pinterest.com/pin/create/button/?url=[WEBSITE_URL] &media=[IMAGE_URL]&description [POST COPY]
  • 26. Know Your Audience » Make sure your Boards mirror the interests and activities of your customers/followers » Have customized Boards for the various segments of your email database » Know who is Pinning from your site and engage them on other social platforms » Insert trending topics and #hashtags into descriptions to drive search to your Pins » Allow for email opt-in opportunities from within relevant Pin descriptions » Highlight active repinners in monthly newsletters #StrongMail
  • 27. Key Performance Indicators for Pinterest #StrongMail
  • 28. Key Performance Indicators 1. Build brand affinity 2. Increase reach 3. Develop brand evangelists 4. Influence intent to purchase 5. Drive sales Image Source: RageBuilder.com #StrongMail
  • 29. Infer Something… • “Customers that come to its website from Pinterest have a 70 percent larger ticket overall than those that come from other social media sites” • “[CEO] suspects that shoppers referred to Wayfair from Pinterest buy more because they may have already formed an emotional connection to the product” • “Pinterest is "exploding," with traffic coming from Pinterest growing substantially in the first two months of the year” Quotes and image sourced from: CNBC, Why Pine for the Pinterest Customer? They’re worth more.
  • 30. What Have We Learned?  Pinterest is here to stay and  It’s easy to get started. they own a piece of the  Be strategic with your tactics puzzle. and integrate them into your  Ladies love Pinterest. social and email calendars.  Pinterest is tailor made for  Your descriptions are as visual brands. important as your images. Optimize them!  Your current customers expect you to be there. They’re looking right now!
  • 31. Questions? To ask a question, please enter your question into the Q&A box on the bottom right-hand side of your screen Kara Trivunovic Global Director Strategy & Market Innovation ktrivunovic@strongmail.com @ktrivunovic • Go to www.strongmail.com • Whitepapers • Research • Case Studies • Webinars • Expert Advice & Blogs • Twitter: @strongmail • Facebook.com/strongmail