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Mobile Payments Series Event #2
                                                    TM

                 Linked In Group: Mobile Payments Series – mPay Connect

     Is there REALLY a market for mobile payments in the US?




Menekse Gencer
Mail: mgencer@mpayconnect.com                                               Mobile Payments
Skype: meneks80                                                           Event #2 @ Google
Company: www.mpayconnect.com                                                  October 5, 2009
About the Mobile Payments Series
                                 Event #2

      Objectives
      • To educate professionals on topics around mobile payments

      • To provide networking and a hub for business development

      • To spur innovation in this industry

      • To bridge the gap between the US with the rest of the world in this field




Mobile Payments Series, Event #2                                                    mPay Connect, Inc.
Oct. 5, 2009                                        2                               mgencer@mpayconnect.com
Background

      Menekse Gencer, Founder of mPay Connect
      • 16 years in Wireless, High Tech, and Financial Services

      • PayPal Mobile: Led Business Development. Closed PP’s first mobile deal (Sprint “Send Money”)

      • mPay Consulting: US prepaid mobile operator, SKTelecom, Citi, Wells Fargo, EARN

      • Board Member of Mobile Money Africa, Conference Speaker MMT Dubai, Philippines

      • Wharton MBA ‘98, Harvard BA Economics ’93

      • Triathlete, Bay swimmer, Local singer, Dive Master, Avid traveler

      For more information
      mgencer@mpayconnect.com
      www.mpayconnect.com
      www.twitter.com/mpayconnect
Mobile Payments Series, Event #2                                                mPay Connect, Inc.
Oct. 5, 2009                                         3                          mgencer@mpayconnect.com
Is there REALLY a market for mobile payments
                          in the US?


             1. Mobile Payments defined
             2. What makes the U.S. different from
                other markets for mobile payments?
             3. Panel discussion




Mobile Payments Series, Event #2              mPay Connect, Inc.
Oct. 5, 2009                       4          mgencer@mpayconnect.com
Agenda



             1. Mobile Payments defined
             2. What makes the U.S. different from
                other markets for mobile payments?
             3. Panel discussion




Mobile Payments Series, Event #2              mPay Connect, Inc.
Oct. 5, 2009                         5        mgencer@mpayconnect.com
What is:
                                   Mobile Payments (as it relates to the US)?

                                                                    Mobile Financial Services




                        Mobile Payments                                Mobile Microfinance
                                                                              Microfinance                  Mobile Banking
                                                                                                            Mobile Banking




           P2P                     C2B                   B2B                  Loans              Transactional              Informational
  • Mobile Money Transfer • Mobile online                • Replace cash in   • Disbursement   • Mobile bill payment        • Alerts
  • Domestic or International (e.g. eBay or ringtones)   supply chain        • Repayment      • Brokerage                  • Account balance &
   Mobile remittances         • At store                                     • Savings                                      history
                               (proximity payments)                          • Insurance




Mobile Payments Series, Event #2                                                                                      mPay Connect, Inc.
Oct. 5, 2009                                                                   6                                      mgencer@mpayconnect.com
Agenda



             1. Mobile Payments defined
             2. What makes the U.S. different from
                other markets for mobile payments?
             3. Panel discussion




Mobile Payments Series, Event #2              mPay Connect, Inc.
Oct. 5, 2009                         7        mgencer@mpayconnect.com
US has no significant commercial mobile payments
        deployments today as is found elsewhere
                                                               Mobile Payments Systems
                                    10 mil
                                                                     Japan

                                                                                          Kenya
                                             Philippines
                                    5 mil
                     Active Users




                                                                     Philippines

                                     1 mil

                                                    S. Korea


                                                                S. Africa                 Tanzania


                                             2000                              2005       2007 2008
                                                                            Launch Date


Mobile Payments Series, Event #2                                                                      mPay Connect, Inc.
Oct. 5, 2009                                                                  8                       mgencer@mpayconnect.com
US #1 in payments revenues
     …but has historically lagged in mobile penetration
                                      (due to high Internet/PC penetration)



      Payments Revenues $ Bill (2007)                             Mobile Penetration (2005)
                                                                   Mobile Penetration 2005
        300
                                                                    U.S.              70%
        250
        200
        150         282      275
                                                                    Italy             124%
                                      237
        100
         50                                   60     60             Hong Kong         123%
           0
                   US     Europe     Asia   LatAm   ROW

    Source: McKinsey Global Payments Map                      Source: ITU
    (LatAm data is for 2006)




Mobile Payments Series, Event #2                                                mPay Connect, Inc.
Oct. 5, 2009                                              9                     mgencer@mpayconnect.com
The U.S.: #1 in credit and debit card usage
                    …don’t cards work well enough already?

                                   • By 2010, US cardholders = 181 million
                                    (Source: Census Bureau)


                                   • Average American = 5.4 cards. 1:10 > 10 credit cards
                                   (Source: Experian marketing insight snapshot, March 2009)



                                   • In 15 years, debit card 1%  50% non-cash transactions
                                    (Source: Tower Group, August 2009)



                                   • 84% of students have credit cards
                                    (Source: Sallie Mae, April 2009)



                                   • Today, 50% of college undergraduates have 4 or more credit cards
                                    (Source: Sallie Mae, April 2009)




Mobile Payments Series, Event #2                                                               mPay Connect, Inc.
Oct. 5, 2009                                                           10                      mgencer@mpayconnect.com
… but 70 million Americans are unbanked and
           under-banked and pay mostly in cash




Mobile Payments Series, Event #2         mPay Connect, Inc.
Oct. 5, 2009                       11    mgencer@mpayconnect.com
…and many of the unbanked remit
                                             (and have mobile phones)
                       US = #1 country in remittances sent
                       U.S. 2006 Demographics                                   Total in USA                            34,860,000
                                                                                   Mexico                                9,600,000

                                     13%                                            China                                1,900,000
                                                                                 Philippines                             1,700,000
                                                                                     India                               1,610,000
                      87%                                                         Vietnam                                1,200,000
                                                                                     Cuba                                1,100,000
                Source: World Bank
                                                Immigrants       Source: United Nations, International Organization for Migration, US Census




               Only 25% of remitters to Mexico have a bank account!
             Source: Orozco, Manuel (2004)




Mobile Payments Series, Event #2                                                                 mPay Connect, Inc.
Oct. 5, 2009                                            12                                       mgencer@mpayconnect.com
Overall, cash and check are still used a LOT
                                   (although decreasing in usage)
US Payment instrument growth rates – 2005-2010                    Number of transactions
                                                                        Billions
        CAGR, 2005-2010                                            2005         2010
                  -5%              Check*                           32           24
                                                                         73%           57%
                        -2%        Cash                            132          116
                         Total      2%                             225          244
               Credit Card                4%                        21           26
                          ACH                  8%                   13           19
                      Other**                       12%              2            3      * Refers to checks paid
                                                                                           and excludes checks
                                                                                           converted to ACH for
                  Sig. Debit                              16%       15           31        clearing. Also
                                                                                           includes travelers
                                                                                           checks and money
                  PIN Debit                                17%       8           18        orders
                                                                                        ** Includes EBT, EMT,
                                                                                           book entry transfers
                     Prepaid                                19%      3            7        and wire transfers
                                                                                           Source: McKinsey
                                                                                           Payments Map

Mobile Payments Series, Event #2                                               mPay Connect, Inc.
Oct. 5, 2009                                          13                       mgencer@mpayconnect.com
…for parking meters, coffees, and subways
                …but does that a market make?




Mobile Payments Series, Event #2             mPay Connect, Inc.
Oct. 5, 2009                       14        mgencer@mpayconnect.com
In the U.S., is there a NEED…
                      is there a MARKET for mobile payments?




                                            ?




Mobile Payments Series, Event #2                        mPay Connect, Inc.
Oct. 5, 2009                           15               mgencer@mpayconnect.com
Agenda



             1. Mobile Payments defined
             2. What makes the U.S. different from
                other markets for mobile payments?
             3. Panel discussion




Mobile Payments Series, Event #2              mPay Connect, Inc.
Oct. 5, 2009                         16       mgencer@mpayconnect.com
Today’s Panel



                    Arjan Schutte                       Dion Lisle                     Dhidha Timona
                 Associate Director,                   Executive VP                       President
                        CFSI                             Citigroup                      Shaka Mobile

            Financial Services for Unbanked    Growth Ventures & Innovation         MVNO for Africans in US




                     Scott Shaw                       Gabriel Torres             Menekse Gencer, Moderator
                      President                 Vice President, Bus. Dev.                Founder
                      Aliaswire                 Affinity Global Services          mPay Connect Consulting

               Mobile payments platform        Platform for mobile remittances    Bus. Dev. & Product Strategy

Mobile Payments Series, Event #2                                                           mPay Connect, Inc.
Oct. 5, 2009                                               17                              mgencer@mpayconnect.com
Final Thoughts: U.S. = Collection of Segments
                        Understand segment’s needs
                    for alternative methods of payments
                    Average U.S. Consumer                      Segmenting the U.S.
                Do they need mobile payments?                population & their needs
                                                                                                  Retail
                                                           iPhone Users                           credit
                                                                                                  card
                                                                                                  users




                                                     Unbanked
                                                     remitters
                                                                                             Students




                                                                           Public Transit Users




Mobile Payments Series, Event #2                                          mPay Connect, Inc.
Oct. 5, 2009                                    18                        mgencer@mpayconnect.com
Thank you!
                                   To be notified of future events, join
                      Linked In Group: “Mobile Payments Series – mPay Connect”

                To download video of this event: http://mpayconnectevent2.eventbrite.com/

                            Menekse Gencer: mgencer@mpayconnect.com
                                       www.mpayconnect.com
                                     www.twitter.com/mpayconnect




Mobile Payments Series, Event #2                                               mPay Connect, Inc.
Oct. 5, 2009                                        19                         mgencer@mpayconnect.com
To download the video of this presentation and
                      panel event




                     www.mpayconnect.com



Mobile Payments Series, Event #2          mPay Connect, Inc.
Oct. 5, 2009                       20     mgencer@mpayconnect.com

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Is there REALLY a market for mobile payments in the US?

  • 1. Mobile Payments Series Event #2 TM Linked In Group: Mobile Payments Series – mPay Connect Is there REALLY a market for mobile payments in the US? Menekse Gencer Mail: mgencer@mpayconnect.com Mobile Payments Skype: meneks80 Event #2 @ Google Company: www.mpayconnect.com October 5, 2009
  • 2. About the Mobile Payments Series Event #2 Objectives • To educate professionals on topics around mobile payments • To provide networking and a hub for business development • To spur innovation in this industry • To bridge the gap between the US with the rest of the world in this field Mobile Payments Series, Event #2 mPay Connect, Inc. Oct. 5, 2009 2 mgencer@mpayconnect.com
  • 3. Background Menekse Gencer, Founder of mPay Connect • 16 years in Wireless, High Tech, and Financial Services • PayPal Mobile: Led Business Development. Closed PP’s first mobile deal (Sprint “Send Money”) • mPay Consulting: US prepaid mobile operator, SKTelecom, Citi, Wells Fargo, EARN • Board Member of Mobile Money Africa, Conference Speaker MMT Dubai, Philippines • Wharton MBA ‘98, Harvard BA Economics ’93 • Triathlete, Bay swimmer, Local singer, Dive Master, Avid traveler For more information mgencer@mpayconnect.com www.mpayconnect.com www.twitter.com/mpayconnect Mobile Payments Series, Event #2 mPay Connect, Inc. Oct. 5, 2009 3 mgencer@mpayconnect.com
  • 4. Is there REALLY a market for mobile payments in the US? 1. Mobile Payments defined 2. What makes the U.S. different from other markets for mobile payments? 3. Panel discussion Mobile Payments Series, Event #2 mPay Connect, Inc. Oct. 5, 2009 4 mgencer@mpayconnect.com
  • 5. Agenda 1. Mobile Payments defined 2. What makes the U.S. different from other markets for mobile payments? 3. Panel discussion Mobile Payments Series, Event #2 mPay Connect, Inc. Oct. 5, 2009 5 mgencer@mpayconnect.com
  • 6. What is: Mobile Payments (as it relates to the US)? Mobile Financial Services Mobile Payments Mobile Microfinance Microfinance Mobile Banking Mobile Banking P2P C2B B2B Loans Transactional Informational • Mobile Money Transfer • Mobile online • Replace cash in • Disbursement • Mobile bill payment • Alerts • Domestic or International (e.g. eBay or ringtones) supply chain • Repayment • Brokerage • Account balance & Mobile remittances • At store • Savings history (proximity payments) • Insurance Mobile Payments Series, Event #2 mPay Connect, Inc. Oct. 5, 2009 6 mgencer@mpayconnect.com
  • 7. Agenda 1. Mobile Payments defined 2. What makes the U.S. different from other markets for mobile payments? 3. Panel discussion Mobile Payments Series, Event #2 mPay Connect, Inc. Oct. 5, 2009 7 mgencer@mpayconnect.com
  • 8. US has no significant commercial mobile payments deployments today as is found elsewhere Mobile Payments Systems 10 mil Japan Kenya Philippines 5 mil Active Users Philippines 1 mil S. Korea S. Africa Tanzania 2000 2005 2007 2008 Launch Date Mobile Payments Series, Event #2 mPay Connect, Inc. Oct. 5, 2009 8 mgencer@mpayconnect.com
  • 9. US #1 in payments revenues …but has historically lagged in mobile penetration (due to high Internet/PC penetration) Payments Revenues $ Bill (2007) Mobile Penetration (2005) Mobile Penetration 2005 300 U.S. 70% 250 200 150 282 275 Italy 124% 237 100 50 60 60 Hong Kong 123% 0 US Europe Asia LatAm ROW Source: McKinsey Global Payments Map Source: ITU (LatAm data is for 2006) Mobile Payments Series, Event #2 mPay Connect, Inc. Oct. 5, 2009 9 mgencer@mpayconnect.com
  • 10. The U.S.: #1 in credit and debit card usage …don’t cards work well enough already? • By 2010, US cardholders = 181 million (Source: Census Bureau) • Average American = 5.4 cards. 1:10 > 10 credit cards (Source: Experian marketing insight snapshot, March 2009) • In 15 years, debit card 1%  50% non-cash transactions (Source: Tower Group, August 2009) • 84% of students have credit cards (Source: Sallie Mae, April 2009) • Today, 50% of college undergraduates have 4 or more credit cards (Source: Sallie Mae, April 2009) Mobile Payments Series, Event #2 mPay Connect, Inc. Oct. 5, 2009 10 mgencer@mpayconnect.com
  • 11. … but 70 million Americans are unbanked and under-banked and pay mostly in cash Mobile Payments Series, Event #2 mPay Connect, Inc. Oct. 5, 2009 11 mgencer@mpayconnect.com
  • 12. …and many of the unbanked remit (and have mobile phones) US = #1 country in remittances sent U.S. 2006 Demographics Total in USA 34,860,000 Mexico 9,600,000 13% China 1,900,000 Philippines 1,700,000 India 1,610,000 87% Vietnam 1,200,000 Cuba 1,100,000 Source: World Bank Immigrants Source: United Nations, International Organization for Migration, US Census Only 25% of remitters to Mexico have a bank account! Source: Orozco, Manuel (2004) Mobile Payments Series, Event #2 mPay Connect, Inc. Oct. 5, 2009 12 mgencer@mpayconnect.com
  • 13. Overall, cash and check are still used a LOT (although decreasing in usage) US Payment instrument growth rates – 2005-2010 Number of transactions Billions CAGR, 2005-2010 2005 2010 -5% Check* 32 24 73% 57% -2% Cash 132 116 Total 2% 225 244 Credit Card 4% 21 26 ACH 8% 13 19 Other** 12% 2 3 * Refers to checks paid and excludes checks converted to ACH for Sig. Debit 16% 15 31 clearing. Also includes travelers checks and money PIN Debit 17% 8 18 orders ** Includes EBT, EMT, book entry transfers Prepaid 19% 3 7 and wire transfers Source: McKinsey Payments Map Mobile Payments Series, Event #2 mPay Connect, Inc. Oct. 5, 2009 13 mgencer@mpayconnect.com
  • 14. …for parking meters, coffees, and subways …but does that a market make? Mobile Payments Series, Event #2 mPay Connect, Inc. Oct. 5, 2009 14 mgencer@mpayconnect.com
  • 15. In the U.S., is there a NEED… is there a MARKET for mobile payments? ? Mobile Payments Series, Event #2 mPay Connect, Inc. Oct. 5, 2009 15 mgencer@mpayconnect.com
  • 16. Agenda 1. Mobile Payments defined 2. What makes the U.S. different from other markets for mobile payments? 3. Panel discussion Mobile Payments Series, Event #2 mPay Connect, Inc. Oct. 5, 2009 16 mgencer@mpayconnect.com
  • 17. Today’s Panel Arjan Schutte Dion Lisle Dhidha Timona Associate Director, Executive VP President CFSI Citigroup Shaka Mobile Financial Services for Unbanked Growth Ventures & Innovation MVNO for Africans in US Scott Shaw Gabriel Torres Menekse Gencer, Moderator President Vice President, Bus. Dev. Founder Aliaswire Affinity Global Services mPay Connect Consulting Mobile payments platform Platform for mobile remittances Bus. Dev. & Product Strategy Mobile Payments Series, Event #2 mPay Connect, Inc. Oct. 5, 2009 17 mgencer@mpayconnect.com
  • 18. Final Thoughts: U.S. = Collection of Segments Understand segment’s needs for alternative methods of payments Average U.S. Consumer Segmenting the U.S. Do they need mobile payments? population & their needs Retail iPhone Users credit card users Unbanked remitters Students Public Transit Users Mobile Payments Series, Event #2 mPay Connect, Inc. Oct. 5, 2009 18 mgencer@mpayconnect.com
  • 19. Thank you! To be notified of future events, join Linked In Group: “Mobile Payments Series – mPay Connect” To download video of this event: http://mpayconnectevent2.eventbrite.com/ Menekse Gencer: mgencer@mpayconnect.com www.mpayconnect.com www.twitter.com/mpayconnect Mobile Payments Series, Event #2 mPay Connect, Inc. Oct. 5, 2009 19 mgencer@mpayconnect.com
  • 20. To download the video of this presentation and panel event www.mpayconnect.com Mobile Payments Series, Event #2 mPay Connect, Inc. Oct. 5, 2009 20 mgencer@mpayconnect.com