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Customer Relations Management The concept > The tool > The social act A presentation by Mohammad Nawaz Business Technology Consultant > Client Services / Solutions Specialist
Our discussion today… ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Know your customer ,[object Object]
Let the games begin! ,[object Object],[object Object],[object Object],[object Object]
Survival of the fittest ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Knowing what’s to know ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Rightful targeting ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer orientation ,[object Object]
Tuning up ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Match products to business objectives ,[object Object],[object Object],[object Object],[object Object],[object Object]
Increasing Marketability ,[object Object]
Using customer knowledge ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Revaluation ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Customer Relations Management ,[object Object]
A CRM Tool ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Some Common Applications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Value Add ,[object Object]
Reaching out ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Listen ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Converse ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Opening up ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Social CRM ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Be the Change ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Your say… ,[object Object]
Thank you very much, everyone ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Customer Relations Management

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