Tulsa Techfest 2008 - Creating A Voice User Interface With Speech Server

Creating a Voice User Interface with Speech Server 2007 Jason Townsend

Jason Townsend ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Speech Server 2007 ,[object Object],[object Object],[object Object],[object Object],[object Object]

Common Application Scenarios ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

New Features ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Speech Recognition Supported Languages ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

VoiceXML ,[object Object],[object Object]

SALT ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

SALT Usage ,[object Object],[object Object],[object Object],[object Object],[object Object]

Key Workflow Concepts ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Dialogue Flow is a Workflow ,[object Object]

Speech Application Development ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Developing Your Prototype Managed Code Assembly

Tuning Applications ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Reporting in Speech Server ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Data Management – Trace Logging ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Logged Information - Prompt ,[object Object],[object Object],[object Object],[object Object],[object Object]

Logged Information - Response ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Voice User Interface (VUI) ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Grammars ,[object Object],[object Object],[object Object]

VUI Design Best Practices ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Use DTMF for Long Numbers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Don’t Use Open Ended Prompts ,[object Object],[object Object]

Don’t Repeat Prompts ,[object Object],[object Object]

Focus on Grammar Accuracy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

If Natural Dialogs Fail, Fall back to Directed Dialog ,[object Object],[object Object]

Always Confirm What Was Recognized ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Generate Prompts Based on Recognition Confidence Scores ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Confidence Scores & N-Best Lists ,[object Object],[object Object],[object Object]

Skip Lists ,[object Object],[object Object]

Bail Out If Too Many Errors ,[object Object],[object Object],[object Object],[object Object]

Keep TTS Output to a Minimum ,[object Object],[object Object],[object Object]

Be Aware of Human Memory ,[object Object],[object Object],[object Object],[object Object]

Platinum Rule ,[object Object],[object Object],[object Object]

Let The Caller Drive ,[object Object],[object Object]

VUI Design is a Science ,[object Object],[object Object],[object Object],[object Object],[object Object]

Additional Information ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Further Resources ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Voice Browser ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Speech Recognition ,[object Object]

DTMF (Dual-tone Multi-Frequency) ,[object Object],[object Object]

Text-To-Speech (Speech Synthesis) ,[object Object],[object Object],[object Object],[object Object]

PSTN (Public Switched Telephone Network) ,[object Object],[object Object],[object Object],[object Object],[object Object]

ITU-T (International Telecommunication Union Standardization Sector) ,[object Object],[object Object],[object Object],[object Object]

ITU (International Telecommunication Union) ,[object Object],[object Object],[object Object]

PBX (Private Branch Exchange) ,[object Object]

Tulsa Techfest 2008 - Creating A Voice User Interface With Speech Server

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Tulsa Techfest 2008 - Creating A Voice User Interface With Speech Server