2. Created by Tom Curtis 2011
Blog: www.onimproving.blogspot.com
Presentations: on www.slideshare.net/onimproving
Email: ideamerchants@gmail.com
Twitter: @onimproving
3. Introduction
A SIPOC diagram helps us understand what is
upstream and downstream from our process. The
elements of the diagram are: the Suppliers (S) to
our process and their Inputs (I), our Process (P), and
the Outputs (O) we provide to our process’s
Customers (C). A SIPOC can be drawn quickly
and can help us better understand the context of our
process and explain it to others. What follows is how
to create a SIPOC that uses making a meal as an
example. Let’s get started. --Tom Curtis
9. Red=New step
Suppliers Inputs Process Outputs Customers
Store
Prepare
4.
Garden Cook
Bakery Serve
10. Red=New step
Suppliers Inputs Process Outputs Customers
Store Pasta
Sauce Prepare
Bread
Garden Lettuce Cook
Tomato
Bakery Cake Serve
5.
11. Red=New step
Suppliers Inputs Process Outputs Customers
Store Pasta Main
Sauce Prepare
Bread Course
Garden Lettuce Cook Salad
Tomato
Bakery Cake Serve Dessert
6.
12. Red=New step
Suppliers Inputs Process Outputs Customers
Store Pasta Main Dinner
Sauce Prepare
Bread Course Party
Garden Lettuce Cook Salad 7.
Tomato
Bakery Cake Serve Dessert
13. Suppliers Inputs Process Outputs Customers
Store Pasta Main Dinner
Sauce Prepare
Bread Course Party
Garden Lettuce Cook Salad
Tomato
Bakery Cake Serve Dessert