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Outsourcing Services For Mid-Market Companies
1. OpenPro BOSS
Presentation
Outsourcing Services For
Mid-Market Companies
2013 www.opboss.com 1
2. Global Finance & Accounting Outsourcing Market Set to Reach $44.9
Billion by 2015, according to New Report by Global Industry Analysts,
Inc.
Demand for outsourcing services is gaining momentum amongst mid-
market. The need for reducing costs, increasing productivity and
maximizing cash flow, and enhancing payables is driving the adoption
of F&A outsourcing services among mid-market firms.
Source: Global Industry Analysts, Inc., was founded in 1987, and is globally recognized as one of the world's largest
market research publishers. The company employs over 800 people worldwide and publishes more than 1100 full-
scale research reports each year. Additionally, the company also offers thousands of smaller research products
including company reports, market trend reports, and industry reports encompassing all major industries worldwide.
2013 www.opboss.com 2
3. Primary Market Leaders in F&A
Outsourcing
EXL Service Holdings, Inc.
Genpact, Ltd.
Tata Consultancy Services
Target Customers are the Fortune 1000.
The mid-market is underserved.
2013 www.opboss.com 3
4. Seven Barriers To Entry In The Middle Market For F&A Outsourcing
1.Customers will not sacrifice the ability to customize in order to achieve labor savings.
2.Customers are unwilling and/or unable to devote resources toward customization and
integration of 3rd party ERP applications.
3.Popular brand names do not provide source code (SAP, Oracle, MS Dynamics, etc.)
4.Customer dissatisfaction is very high with lack of source code and inflexible nature of 3 rd
party products and add-ons to commercial packages. F&A outsourcers in the mid-market
experience high customer attrition as a result.
5.Lack of fully developed open source-based ERP solutions to select from for both in-house
use and F&A outsourcing. It takes years to develop and establish credibility.
6.VARs are often unwilling to forego large commission and consulting income opportunities
by recommending lower cost solutions to middle market customers.
7.CIO’s and CTO’s are troubled by the growth of Cloud Computing and the perceived effects
on their organization roles and value over time. The actual risks of Cloud Computing are
often exaggerated or misstated. CEO’s and CFO’s don’t always receive objective advice.
2013 www.opboss.com 4
6. Four Key Attributes For An Extended Global Enterprise (EGE) Solution
1.Increase value to the business, and help achieve competitive advantage. Beyond meeting
service levels and cost benchmarks, it also enables flexibility and the ability to quickly adopt
new processes, assemble talent, deliver new technology and centrally collect and analyze
relevant data.
2.Design is influenced more by customer need and business strategy than by the traditional
organizational structure.
3.A balanced portfolio of services and processes that spans across functions, and deploys
the most appropriate capabilities whether they are internal, globally sourced or technology
enabled.
4.Governed by an empowered organization that has a charter to support the business,
manage the delivery model and is measured by the value it creates.
Source: The Death of Outsourcing By Cliff Justice, KPMG Partner, Shared Services and Outsourcing
Advisory 2012
2013 www.opboss.com 6
7. OpenPro BOSS Is An Extended Global Enterprise (EGE) Solution
•OpenPro, established in 1998, is the first fully web based ERP system in the industry, and
completely open source based.
•Quality focused on the solution. Since its inception, OpenPro has been dedicated to
producing technologically superior business software solutions and backing them with the
finest implementation techniques and first class service.
•Fully and seamlessly integrates with any 3rd party provider with API’s or XMLS resulting in
global access in a single access point.
•Database environment combined with Open Source reduces the need for customization.
Extensive reporting capabilities.
•Built-in WorkFlow/Business Intelligence module can track and protect all processes and
procedures, on the fly, with permission based technology. Enhanced triggers for productivity
reporting. Audit trails, internal controls, and more without the need for extensive
modifications.
•The ability to form global purchasing cooperatives for more efficient purchasing and
advanced supply side management, all without cost. 360 degree view of the enterprise.
•OpenPro is an IBM Business Partner.
2013 www.opboss.com 7
8. Actual Example For Comparison Purposes
Traditional In-House ERP F&A Outsourced Solution
Licensing $500,000 None
Installation and training $500,000 None
Customization, $1,000,000 None
integration, 3rd part add-
ons
Back office staff overhead $1,000,000 annually x 5 years $700,000 annually x 5 years
and allocation expenses = $5,000,000 = $3,500,000
Totals $7,000,000 $3,500,000
Savings $3,500,000
2013 www.opboss.com 8
9. Three Service Plan Options
This is ideal for businesses that seek to explore the ever
increasing range of open source-based ERP solutions, advanced
servicing cloud, and customized hybrid configurations.
Businesses can seamlessly move from and among these three
plans without financial hardship or business inconvenience.
2013 www.opboss.com 9
10. OPTION 1
Service Service Plan Description Pricing
Purchase OpenPro Operate the OpenPro ERP Easy ERP - $9,000 to
Easy ERP or solutions on your servers and $25,000
Enterprise ERP continue to manage back office
Solution. staff internally. Enterprise Solution –
From $30,000+
2013 www.opboss.com 10
11. OPTION 2
Service Service Plan Description Pricing
OpenPro Enterprise One low price includes all ERP Customized lowest
ERP FOR FREE while software, multiple redundant cost option.
OpenPro BOSS runs backup, network security and
and manages your non- non-managerial back office Company fixed
managerial accounting, staff. OpenPro BOSS Staff overhead slashed by
bookkeeping and located at our offsite location 30%-50% overnight.
customer service in the Cloud. No upfront costs or
functions. early termination fees.
2013 www.opboss.com 11
12. OPTION 3
Hybrid Plan Plan Description Pricing
Purchase select ERP Gradual change Customized lower cost
modules you need for management solution option.
traditional in-house ERP provides businesses the
solutions. OpenPro flexibility to increase their
BOSS provides the commitment to the Service
remaining modules Cloud over time. Scale up to
without charge for which increase your savings and
BOSS provides gain efficiencies.
servicing. Scale up or
down in a flexible model.
Save money with lots of
options for the future.
2013 www.opboss.com 12
13. Business Process Outsourcing With A Social Conscience
Consider the effects of outsourcing on displaced workers:
•Look beyond the short-term interests of key executives and investors.
•C-level executives need tools to bridge the gap between the public interest and their fiduciary
business interests.
2013 www.opboss.com 13
14. OpenPro BOSS Combines Outsourcing With Outplacement
OpenPro BOSS Partners With Best In Class Global Outplacement Firms
To Provide Displaced Workers Employer Sponsored Access To:
Workshops
Mentoring
Job Search Advice
Re-training
Re-positioning
Outplacement
2013 www.opboss.com 14
15. Win-Win For All
Combining Outsourcing With Outplacement
OpenPro BOSS Partners With Best In Class Global Outplacement Firms In A Win-Win For
Workers, Companies, And Local Communities:
•Corporate Brand Enhancement
•High re-employment rates for workers
•Enhanced skills for workers
•Goodwill in the community
•Remaining workers feel good about a company that cares for displaced employees
•Release from corporate legal liability as a condition of providing outplacement services
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16. to view our BOSS “At A Glance”
brochure
Outsourcing Services For
Mid-Market Companies
Click to view our At A Glance brochure
or call: 714.378.4600
2013 www.opboss.com 16
Notes de l'éditeur
OpenPro Back Office Service Solutions, or “BOSS” is a leader in the Service Cloud. As a Service Cloud Provider, BOSS combines the best in class components of the Cloud along with the servicing aspects necessary to run your business. The result is that small to medium sized businesses can now take advantage of the combination of people plus technologies that help make large businesses very successful.