Being fully deployed on M365 is not a good measurement for ROI. You need to take an in-depth look at the actual usage trends and collaboration improvements to truly understand the benefits to cost ratio for your Microsoft cloud platform. As stated in the Forrester Total Economic Impact (TEI) report, improved collaboration is one of the three main benefits expected after migrating to M365. The new capabilities inside OfficeExpert provide the insights needed to see the clear picture of your ROI. OfficeExpert v3.2 has been enhanced with brand new comparison reports that showcase collaboration trends between different workloads, along with detailed reporting on M365 licensing distribution and costs by department. In this webinar, you will receive a birds-eye view into what is really going on within a M365 environment. If you want to know the truth about your ROI, then please join us in pulling back the curtains and leveraging accurate data analytics to shed some light. During the webinar demonstration you will explore topics that include: • Licensing management optimization and cost savings opportunities • Detailed comparisons between Skype usage and Teams • File sharing comparisons between OneDrive and SharePoint • Collaboration trends for Teams usage by department, site location, etc. • And more…  Don’t miss the opportunity to take advantage of this timely information.

1. Get Smarter with Data Analytics
Measuring your ROI for
Microsoft 365

2. Speakers
Ben Menesi
VP of Products & Innovation
panagenda
Karl Sand
Director, Product Marketing
panagenda

3. Agenda 1 Who is panagenda?
2 Explosive Growth in Teams Deployments
3 CHALLENGE: Measuring True ROI for M365
4 Leveraging Data Analytics to Understand ROI Factors
5 Demonstration
6 Q&A

4. Overview
Enterprise Experience & Awards
2007
Initial software release:
• IBM Domino monitoring and
data analytics solution
2009
Surpassed 150 customers:
• Customers in 20 countries
• Opened new EMEA offices
2013
Surpassed 450 customers:
• Customers in 40 countries
• Global licensing agreement
with IBM
2011
Company Expansion:
• New Domino application
analytics and evaluation toolset
• Expanded company with new
offices in North America
2015
Surpassed 700 customers:
• Customers in 75 countries
• Initial release of
Enterprise E-Mail
Analytics
2016
Transition to Microsoft:
• Design and architecture for
OfficeExpert solution
• Began customer interviews and
business requirements analysis
2018
Focus on Microsoft O365:
• v1.0 Release of OfficeExpert
• Data analytics for TEAMS
usage and O365 licensing
2020
Announced v3.0
• Comparison Analytics
• License Chargeback
Accounting

5. 75M
75 million daily users for Microsoft Teams which
is a 70% increase since March 19th.
- CRN technology news report in May 2020
Teams Users

6. Deployments are way UP!
But are customers getting
the promisedVALUE from
Microsoft 365 costs?
Measure the Benefits / Business Value1
Costs for Actual Licenses Utilized2

7. Challenge: Measuring ROI
Setup User Surveys ? Analyze What Data ?Count User Deployments ?

8. ~3/4 of the Business Value of M365 is Driven by Adoption
Realized
Benefits Upon
M365
Implementation
26%
Cost
Reduction
Value
M365 Adoption-
Driven Value
Based on Forrester ‘Composite Organization’ achieving a total of $8.8 Million of Risk-Adjusted Cash Flow

9. Leverage Data Analytics to See the TRUTH
Changes in
User Behavior
67%From increased productivity
Expected Business Value for M365
Improved Information
Discovery
2
Better Decision
Making
3
Improved Productivity
from Mobility
4
Faster Collaboration
1

10. Visibility of Teams Usage Trends
to Measure Value
Reduction in e-mail
within departments,
especially sending file
attachments
Usage tracking and comparison with other workloads
Using Teams for communications
IM’s, Calls and Meetings
Leveraging Teams MORE for
collaboration and coordination

11. Teams Usage Maturity
Levels
Behavior
Trends
Tracking usage metrics
with specific ratings for
usage maturity related to
key ROI metrics
Teams Basics: using communications
methods to share information and
organize meetings.
1
2
Advanced Collaboration: leveraging
group creativity features inside Teams
with strategic outcomes.
3
Power User: using coordination tools inside
Teams to assign tasks and manage
activities; plus using Teams Mobile App.

12. Unassigned
Licenses
10%
Measuring the costs on License Utilization
Inactive / Disabled
Accounts
11%
Unused Specialty
Licenses
3%
Utilized Licenses
Purchased Licenses
24% Gap

13. Recent Customer Assessments – Licensing Costs

14. Better Visibility
Provides
Intelligent Insights
to Understand ROI

15. Transforming Hidden Data ROI Insights

16. Standard usage report
from Microsoft
Going Beyond Standard Usage Measurements

17. High-level usage data
from Microsoft 365
Limitations with Standard Reporting
▪ Lack of historic data
▪ Adoption data --- only 28 days
▪ Office 365 reports --- only 180 days
▪ Lacking granularity in usage details
▪ Missing department and geographic location
information for users
▪ No comparisons between workload usage
▪ Missing information on specific usage trends
(sharing files, coordinating tasks, etc.)

18. Inde
x
Organizing detailed
information from
Microsoft 365 Data
Warehouse
1 Year+
Organize
CategorizeAggregate
Transforming Hidden Data into ROI Insights

19. Get Smarter with Intelligent Insights
Demonstration

20. Next Steps
www.panagenda.com
BROCHURES CASE STUDIES WEBINARS DEMOS DATA SHEETS
Offering free 60-day
production pilot
REGISTER Today!!!
Request assistance for
your adoption initiatives
Start gathering your
usage data now
Uncover Your Intelligent Insights for Microsoft 365

21. Get Smarter with Intelligent Insights
Questions and Answers?

22. Prize Drawing
Contact: carl_baumann@panagenda.com
+1 908-309-3997
Kevin @ Crown Castle (May 2020)