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The 5 Key Elements of a Better
     B2B Content Marketing Strategy
                A Better B2B Marketing Clinic




                           Nolin&LeChasseur&is&your&presenter&today.&&&&
                           &
                           He&is&a&founding&partner&at&Brainrider&where&
                           he&specializes&in&customer<focused&thinking,&
                           marke?ng&strategy,&and&marke?ng&
                           technology.&&&



@Brainrider | @Nolin
Better Content is…
                                                  YOU
                                                  ARE
•  Driven by objectives                            HERE
•  Customer-focused
•  Demonstrates subject
   matter expertise
•  Supports your programs
•  Easy to publish & share
•  Measurable performance
                        (Your Customer is here)
 @Brainrider | @Nolin
Better content!
  is not about !
          you.
Customers Want Content That
   Helps Them Solve Problems…




@Brainrider | @Nolin
… Aligned To Their Buying Decision

         If your
                     What’s my             How do I fix                Are you
     customer
     is asking:       problem              my problem                right for me


                     Education              Solutions                Credentials &
         They
         want:       & Thought              & Product                  Decision
                     Leadership             Suitability                Support

                    • Trends             • What is the solution &    • Pricing
                                           how does it work
                    • Benchmarks                                     • Bench strength
       What to                           • Solution comparisons        demonstration
                    • Analyst coverage
        share                            • Pitfall analysis          • Case studies
                    • 101 Education
          with                           • Readiness & suitability   • ROI/TCO
                    • How to guides
        them:                              assessments
                    • How other people                               • How to buy
                                         • How do I choose a
                      are solving this                               • Working with us
                                           vendor



     @Brainrider | @Nolin
5"
… Aligned With Your Programs

    If your
                What’s my                 How do I fix                    Are you
customer
is asking:       problem                  my problem                    right for me

                ACQUIRE&PROSPECTS&
 Program        Education                   Solutions                  Credentials &
    They
Objective:
    want:       & Thought                   & Product
                                     NURTURE&PROSPECTS&                   Decision
                Leadership                  Suitability                    Support
                                                                DETERMINE&SALES<READINESS&

               • Trends                 • What is the solution &        • Pricing
                                          how does it work
               • Benchmarks                                             • Bench strength
  What to                               • Solution comparisons            demonstration
               • Analyst coverage
   share                                • Pitfall analysis              • Case studies
               • 101 Education
     with                               • Readiness & suitability       • ROI/TCO
               • How to guides
   them:                                  assessments
               • How other people                                       • How to buy
                                        • How do I choose a
                 are solving this                                       • Working with us
                                          vendor



@Brainrider | @Nolin
How to Build A Content Strategy

                       !  Prioritize measurable
                          objectives

                       !  Articulate the
                          business you’re in
                          using customer terms

                       !  Profile your target
                          customer segments

                       !  Identify content
                          that’s working now

                       !  Develop content
                          aligned with what
                          your customer wants
                          to know
@Brainrider | @Nolin
Prioritize Measurable Objectives
                                        How"many"qualified"customers…"
          Genera;ng"         VISITOR&   !  Find you & your expertise
          Awareness"
               &&
           Acquiring"       PROSPECT&
                                        !  Identify themselves &
           Prospects"                      give permission for contact

                                        !  Recently active, or re-activated

           Nurturing"                   !  Engage with your content
                             ACTIVE&
           Prospects"       PROSPECT&   !  Segment: Tell you what they want to know
                                        !  Segment: Tell you more about themselves

         Determining"                   !  Meet MQL/SAL criteria
            Sales"          MQL/SAL&
          Readiness"                    !  Signal readiness to buy


     @Brainrider | @Nolin
8"
We’re In The ____________ Business




     @Brainrider | @Nolin
9"
Profile your target customer
      •  Who are you talking to?
      •  Are there specific groups or segments?
      •  Think beyond firmagraphics


                             Who&are&your&3&best&customers?&
                             Who&is&your&perfect&customer?&
                Who&are&the&buyers,&influencers,&stakeholders?&
              What&key&events&or&ini?a?ves&are&crea?ng&a&need?&


      @Brainrider | @Nolin
10"
What content is working today?

      •    What content do you share today?
      •    What is it about?
      •    How do you choose it?
      •    How is it organized and merchandized?
      •    Which assets are most engaging?
      •    What does your audience like about it?
      •    How can it be further leveraged?


      @Brainrider | @Nolin
11"
Now align with what
    your customer wants to know




@Brainrider | @Nolin
Identify customer needs & pains

•    How to …
•    How do I …
•    Do I need more/less …
•    Should we …
•    Comparing …
•    Choosing a …



@Brainrider | @Nolin
How the process might look




14"
Organize by customer needs & pains
How the end result should look




@Brainrider | @Nolin
Resources For Better B2B Marketing
 Evaluate your Content, Website, & Programs with our
    Free Better B2B Marketing Checklist

      Let’s review your content & website
        Free 20-minute consultation

               Go to Brainrider.com/Nolin

  For more helpful B2B Marketing content, visit:
     @Brainrider
     www.linkedin.com/company/brainrider
     Resources: brainrider.info
     Articles: brainrider.com/blog

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5 Key Elements of a Better B2B Content Marketing Strategy

  • 1. The 5 Key Elements of a Better B2B Content Marketing Strategy A Better B2B Marketing Clinic Nolin&LeChasseur&is&your&presenter&today.&&&& & He&is&a&founding&partner&at&Brainrider&where& he&specializes&in&customer<focused&thinking,& marke?ng&strategy,&and&marke?ng& technology.&&& @Brainrider | @Nolin
  • 2. Better Content is… YOU ARE •  Driven by objectives HERE •  Customer-focused •  Demonstrates subject matter expertise •  Supports your programs •  Easy to publish & share •  Measurable performance (Your Customer is here) @Brainrider | @Nolin
  • 3. Better content! is not about ! you.
  • 4. Customers Want Content That Helps Them Solve Problems… @Brainrider | @Nolin
  • 5. … Aligned To Their Buying Decision If your What’s my How do I fix Are you customer is asking: problem my problem right for me Education Solutions Credentials & They want: & Thought & Product Decision Leadership Suitability Support • Trends • What is the solution & • Pricing how does it work • Benchmarks • Bench strength What to • Solution comparisons demonstration • Analyst coverage share • Pitfall analysis • Case studies • 101 Education with • Readiness & suitability • ROI/TCO • How to guides them: assessments • How other people • How to buy • How do I choose a are solving this • Working with us vendor @Brainrider | @Nolin 5"
  • 6. … Aligned With Your Programs If your What’s my How do I fix Are you customer is asking: problem my problem right for me ACQUIRE&PROSPECTS& Program Education Solutions Credentials & They Objective: want: & Thought & Product NURTURE&PROSPECTS& Decision Leadership Suitability Support DETERMINE&SALES<READINESS& • Trends • What is the solution & • Pricing how does it work • Benchmarks • Bench strength What to • Solution comparisons demonstration • Analyst coverage share • Pitfall analysis • Case studies • 101 Education with • Readiness & suitability • ROI/TCO • How to guides them: assessments • How other people • How to buy • How do I choose a are solving this • Working with us vendor @Brainrider | @Nolin
  • 7. How to Build A Content Strategy !  Prioritize measurable objectives !  Articulate the business you’re in using customer terms !  Profile your target customer segments !  Identify content that’s working now !  Develop content aligned with what your customer wants to know @Brainrider | @Nolin
  • 8. Prioritize Measurable Objectives How"many"qualified"customers…" Genera;ng" VISITOR& !  Find you & your expertise Awareness" && Acquiring" PROSPECT& !  Identify themselves & Prospects" give permission for contact !  Recently active, or re-activated Nurturing" !  Engage with your content ACTIVE& Prospects" PROSPECT& !  Segment: Tell you what they want to know !  Segment: Tell you more about themselves Determining" !  Meet MQL/SAL criteria Sales" MQL/SAL& Readiness" !  Signal readiness to buy @Brainrider | @Nolin 8"
  • 9. We’re In The ____________ Business @Brainrider | @Nolin 9"
  • 10. Profile your target customer •  Who are you talking to? •  Are there specific groups or segments? •  Think beyond firmagraphics Who&are&your&3&best&customers?& Who&is&your&perfect&customer?& Who&are&the&buyers,&influencers,&stakeholders?& What&key&events&or&ini?a?ves&are&crea?ng&a&need?& @Brainrider | @Nolin 10"
  • 11. What content is working today? •  What content do you share today? •  What is it about? •  How do you choose it? •  How is it organized and merchandized? •  Which assets are most engaging? •  What does your audience like about it? •  How can it be further leveraged? @Brainrider | @Nolin 11"
  • 12. Now align with what your customer wants to know @Brainrider | @Nolin
  • 13. Identify customer needs & pains •  How to … •  How do I … •  Do I need more/less … •  Should we … •  Comparing … •  Choosing a … @Brainrider | @Nolin
  • 14. How the process might look 14"
  • 15. Organize by customer needs & pains
  • 16. How the end result should look @Brainrider | @Nolin
  • 17. Resources For Better B2B Marketing Evaluate your Content, Website, & Programs with our Free Better B2B Marketing Checklist Let’s review your content & website Free 20-minute consultation Go to Brainrider.com/Nolin For more helpful B2B Marketing content, visit: @Brainrider www.linkedin.com/company/brainrider Resources: brainrider.info Articles: brainrider.com/blog