As part of the Progress Exchange conference in Sao Paulo (Oct 2015) I presented on some key trends in IT: Mobile, IOT, Cloud and Data, talked about Systems of Record and Systems of Engagement, and described how the trends are relevant to creating Systems of Engagement

1. Market Trends in IT
An Era of Digital Transformations
Eduardo Pelegri-Llopart
VP Technology, Progress
Oct 6, 2015

2. © 2015 Progress Software Corporation. All rights reserved.2
Market Trends in Information Technology
§ An Era of Digital Transformations
§ Systems of Record
➔ Systems of Engagement
➔ Systems of Insight and Automation
§ DevelopingApps for this Brave New World

3. © 2015 Progress Software Corporation. All rights reserved.3
Market Trends in Information Technology
§ An Era of Digital Transformations
• Mobile is eating the world
• IOT
• Cloud Everywhere
• Data is the new Bacon

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Mobile is Eating The World (a16z)
Credit: Ben Evans
ITU,
ANDRESEEN HOROWITZ

5. © 2015 Progress Software Corporation. All rights reserved.5
Mobile is Eating The World (a16z)
Credit: Ben Evans
ANDRESEEN HOROWITZ

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Mobile is Eating The World
§ Multiple Form Factors and Clients
• Smartphones, Tablets, SmartWaches
• Cars
• AR & VR
• TVs
• (and Laptops and Browsers!)
§ New Interaction Models
• On the go, focused on specific tasks
• Multiple Screens. Interactions on them simultaneously and/or switching back and forth
• New modes of input – voice, gesture, images, heart-rate, …

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Mobile is Eating The World
§ New Interaction Models
Voice Activated: Siri, Cortana, Google
W/ Home Automation: “Get the house ready for the night!”
“Check mail w/ waiting at child care…”
“Answer mesage on phone while working on computer”
“Last minute Notifications while driving somewhere”
“What is my next delivery?”
“Mark my location!”
“Scan this invoice and create an expense”
“Answer to the poll you see at the bottom of the screen for a prize!”
“Compare the heartbeat of the pregnant woman w/ its fetus (remotely!)”
“When will the food in this picture expire for consumption”
“Alert me if the temperature in this refrigerator truck goes under nC°”

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Mobile is Eating The World
Modern IOT emerges from the Mobile Ecosystem
§ More Computing Power
§ Amazing Sensors
§ Less Power consumption
§ Cheaper devices
§ Smaller devices
§ Widely available Radio spectrum
§ Huge Ecosystem(s)

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IOT
§ The Online World Meets the Physical World
§ Two Key Elements
• Connected Elements
• Sensors and/or Actuators
§ New Capabilities
§ Huge Potential
§ Evolving VERY Fast

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IOT in Pictures

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IOT is Evolving Fast
Particle Electron
Intel Curie
Nixie – Intel Edison
New Apple TV / HomeKit
Intelligent Platforms
Thread Group
Pinnocc.io & Filament
Telehash & HashName
M2X
Flow Designer
HondaAccord 2016
Car Play & AndroidAuto

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Many IoT Applications, including
§ Beacons, (indoor) Location Based Services
§ Payments / PayPal / Apple Pay
§ Home / Office Automation
§ Smart Locks / Security
§ Smart Buildings
§ Industry Automation
§ Maintenance & Logistics
§ Wearables – Secondary Notifications
§ Wearables - Health / Fitness / Wellness / Health
§ Hands-free Workforce
§ Connected Cars
§ Smart Cities. Smart Parking …
§ Smart Ag
More on IOT in my other session

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Cloud Everywhere
§ IAAS – Infrastructure as a Service
§ PAAS – Platform as a Service
§ SAAS – Software as a Service
§ Cloud-FirstApps
• Lower Cost
• Flexible
• Low Friction
• Scalable
• Agile

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Cloud Vendor Activity
IaaS
PaaS
(Heroku)
SaaS
(CRM, Support, Marketing)
aPaaS
(Force.com, Lightning)
IaaS
(Azure)
PaaS
(Azure)
SaaS
(Office 365, PowerApps)
aPaaS
(AzureApp Service)
IaaS
(EC2, S3, etc.)
PaaS
(Elastic Beanstalk)
SaaS
(Amazon.com)
aPaaS
(Development Tools)
IaaS
(Compute Engine)
PaaS
(App & Container Engines)
SaaS
(Apps)
aPaaS
(Google)

15. © 2015 Progress Software Corporation. All rights reserved.15
Cloud Vendor Activity
IaaS
PaaS
(Heroku)
SaaS
(CRM, Support, Marketing)
aPaaS
(Force.com, Lightning)
IaaS
(Azure)
PaaS
(Azure)
SaaS
(Office 365, PowerApps)
aPaaS
(AzureApp Service)
IaaS
(EC2, S3, etc.)
PaaS
(Elastic Beanstalk)
SaaS
(Amazon.com)
aPaaS
(Development Tools)
IaaS
(Compute Engine)
PaaS
(App & Container Engines)
SaaS
(Apps)
aPaaS
(Google)
Modulus
Telerik Platform

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Cloud Innovation - Docker
§ Container-level Virtualization

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Cloud Innovation - Docker
§ Fastest growing technology right now
• Growing faster than Java was
• Modulus is built on it.
§ Benefits:
• Efficiency of resources
• Very fast startup (sub second)
• DevOps – Developers create Images that
are identical to what Ops uses
• Delivery as Docker Images
• Ecosystem & Standards
• Microsoft Participation (Windows images)
§ Still early days but very promising

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Cloud Innovation – SaaS Anything
§ Credit Card Processing – Stripe
§ Web Site Monitoring – Pingdom
§ Incident Management - PagerDuty
§ Image processing - Clarif.ai
§ Machine Learning – MS, IBM, Amazon
§ Services include
• Web APIs, Mobile Libs, Admin,
Integration (e.g. Slack)

19. © 2015 Progress Software Corporation. All rights reserved.19
Cloud Innovation – SaaS Anything
§ Credit Card Processing – Stripe
§ Web Site Monitoring – Pingdom
§ Incident Management - PagerDuty
§ Image processing - Clarif.ai
§ Machine Learning – MS, IBM, Amazon
§ Services include
• Web APIs, Mobile Libs, Admin,
Integration (e.g. Slack)

20. © 2015 Progress Software Corporation. All rights reserved.20
Cloud Innovation - BlockChain
§ Underlying foundation of Bitcoin
§ Innovation in Decentralized Systems
§ Distributed Transaction and Trust Network
§ Marc Andreessen compared its impact to that of the PC and the Internet
§ Some examples:
• Decentralized Name Service – IOT – Filament
• Stamping Documents
• Data Archiving
• Smart Contracts
• Proof of Existance

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Data is the new Bacon
§ Data is key for Many Applications
• From Marketing to Fleet Maintenance
• In very large quantities
§ Data needs to be
• Connected (e.g. from Devices)
• Stored
• Analyzed – In Flight and At Rest
• Acted upon
§ New Tools, Including Open Source ones
• Apache Spark is the new favorite tool for
§ Data Analytics and Machine Learning as a Service

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From Systems of Record to Systems of Engagement
§ Systems of Record
• Recording Information to process Efficiently
§ Systems of Engagement
• Effectively Engaging with Customers,Partners
§ Systems of Insight
• Discovering what matters and how and when to engage

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Systems of Engagementoperate on top of Systems of Record
Systems of
Engagement
Systems of
Record
… others
A leader in technology for
creating Systems of Engagement

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Systems of Engagementoperate on top of Systems of Record
Systems of
Engagement
Systems of
Record
… others
… others
Web Sites
Mobile Apps

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Developing Apps for this Brave New World
§ Modulus as a Modern App
§ Telerik Platform
§ Sitefinity

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Modulus As a Modern Cloud Application
§ Docker-based Multi-lingual PAAS – Public and On-Premise
§ A fairly representative Cloud-First App - (but not a System of Engagement)
§ Leverages IaaS and SaaS to pass flexibility and efficiencies to the customers

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Developing Modulus
§ Agile Development
§ Micro-Services, including Node.js
§ SAAS everywhere
§ Open Source whenever possible
§ API first
§ Modern Clients

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Modulus:Cloud Rules!
§ Resources
• GoogleCompute Engine
• Digital Ocean
• AWS
• Joyent
§ Tools and Services
• Slack - Messagingfor teams
• DataDog - Monitoring services
• PagerDuty - Operations Performance
• Desk - CRM for small business
• Pingdom - Website Monitoring
• Stripe - Web and Mobile payments
• SendGrid - Email services
• GotoMeeting- Conferencing
• GoogleDocs
• InfluxDB - TimeSeries DB
• Redis - Key-Value DB
• MongoDB- Document DB
• RabbitMQ - MQ
§ Tools and Services, cont…
• Cassandra - wide columnDB
• GitHub - Code code hosting
• AtlassianBitBucket - Codehosting
• AtlasssianConfluence - Wiki
• AtlassianJIRA- bugtracking
• Prismic - Blog / website
• Codeship- Continuous Integration
• npm - Node PackageManager
• Travis
• CodeClimate
• Instrumental - DB Metrics
§ Others?
• … whatever I missed...

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Telerik Platform
§ Modern End-to-End Platform for Mobile Applications
• Design
• Development
• Testing
• Deployment
• Analytics
• Back-End
§ MobileApps
• Hybrid Apps – Apache Cordova / PhoneGap
• Native Apps
• NativeScript – Native Apps written using JavaScript
Workshops (yesterday) and Sessions (later today) on Telerik Platform

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Sitefinity and DEC
Sitefinity
§ A Content Management System – CMS is a prototypical Systems of Engagement
§ Sitefinity Supports Multiple Data Sources
§ Multiple Mobile Clients
Digital Experience Cloud
§ Move into Systems of Insight
§ A Marketing Command Center to Drive Business Growth
Workshops (yesterday) and Sessions (later today) on Sitefinity

31. © 2015 Progress Software Corporation. All rights reserved.31
Market Trends in Information Technology
§ An Era of Digital Transformations
§ Systems of Record
➔ Systems of Engagement
➔ Systems of Insight and Automation
§ DevelopingApps for this Brave New World