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Experis Overview




BUSINESS
GROWTH IS
HUMAN LY
POSSIBLE
Experis™ -- a different kind of talent company.




Experis | Thursday, July 21, 2011                                1
Experis Overview




We Are The Specialty Talent Expert Within
ManpowerGroup
ManpowerGroup is a world leader in
innovative workforce solutions, connecting
human potential to the ambition of business.
The ManpowerGroup serves both large and
small organizations across all industry sectors
through four main brands and offerings:
ManpowerGroupTM Solutions, Experis,TM
Manpower® and Right Management.®




Experis | Thursday, July 21, 2011                                2
Experis Overview




We power the world of work through innovative
workforce solutions.




Experis | Thursday, July 21, 2011                          3
Experis Overview




Strong and Connected Brands




Experis | Thursday, July 21, 2011                  4
Experis Overview




Our Mission Is Closely Aligned To The
ManpowerGroup Vision




    The ManpowerGroup                             The Experis Mission
                                                  We lead the Professional market in the attraction
    Vision                                        and placement of Banking, Finance, Accounting,
    We lead in the creation and delivery of       IT, Sales, Marketing and Human Resources Talent
                                                  that will enable our Clients to win in the changing
    innovative workforce solutions and services
                                                  world of work.
    that enable our clients to win in the
    changing world of work.




Experis | Thursday, July 21, 2011                                                                          5
Information




THE CHANGES
WE’RE SEEING
Experis Overview




Experis | Thursday, July 21, 2011                  7
Experis Overview




The Human Age is Creating Chaos and Complexity

There are new demands for:
–        Productivity
–        Innovation
–        Talent
These new demands require
that leaders rethink their:
        –People processes
        –Work models
        –Talent sources


        And this rethinking demands new solutions.


Experis | Thursday, July 21, 2011                                   8
Experis Overview




World of Work Trends
 Four megatrends critical to navigating the changing world
 of work.




Experis | Thursday, July 21, 2011                                    9
Experis Overview




We Partner With You To Win In The Changing World
Of Work


 ManpowerGroup is
 uniquely qualified to
 deliver innovative
 workforce solutions
 in the Human Age.




Experis | Thursday, July 21, 2011                       10
Information




WHAT MAKES
EXPERIS
DIFFERENT?
Experis Overview




Who We Are: We’re Specialists In Specialization
We have the deep industry knowledge to understand the challenges your
business is facing and the access to highly skilled professionals who can help
you seize opportunity.




Experis | Thursday, July 21, 2011                                                     12
Experis Overview




Why We’ve Evolved: To Help You Win
•      More than ever, business growth depends on putting the right people in
       place – the professional talent that sets your organization apart from the
       competition.
•      Our consultants have deep industry knowledge and understand the
       workforce challenges you’re facing.
•      We will help you find professionals with the right skills and the experience
       you’re looking for – up through the executive level. And we can work with you
       locally, nationally, globally or virtually to provide you with short-term
       contractors, permanent employees or project solutions.




Experis | Thursday, July 21, 2011                                                          13
Experis Overview




Why We’ve Evolved: We Asked Our Stakeholders
What They Are Looking For
•      We conducted one-on-one interviews, focus groups and surveys with
        – Clients
        – Candidates
        – Internal Staff
•      We examined best practices across industries
•      We studied a variety of thought leadership




                                    Here’s what we found…



Experis | Thursday, July 21, 2011                                                        14
Experis Overview




Why We’ve Evolved: Our Clients Want Partners,
Not Just Providers
    Our clients want us to help                 Our clients want us to build
    them capture opportunity by:                personal relationships by:
    •      Putting their interests first:       •   Gauging their needs
    •      Having expertise and global/local    •   Understanding their business
           presence to support their needs          beyond staffing
    •      Creating tailored solutions rather   •   Helping them understand the
           than imposing our products and           market better
           processes on them                    •   Demonstrating our commitment
    •      Always looking for new               •   Maintaining continuity of
           opportunities for them                   key people
                                                •   Always behaving with honesty
                                                    and integrity



Experis | Thursday, July 21, 2011                                                             15
Experis Overview




Why We’ve Evolved: Our Candidates Want
Freedom, Relevance, Trust And Access
•      Our Candidates:
        – Are always looking, even if they like their jobs
        – Always want to know what’s next
            • “How can I get to the next level?”
            • “With what I have done so far, what else can I do?”
            • “Do I move up where I am or try something new?”
            • “What am I 75% qualified for?”
        – Want more partnership in their job search and career management
            • More listening
            • More openness and flexibility (i.e., guidance that goes beyond the CV to
              include personality and wishes)
            • More follow-up
        – Want insight
            • CV tips and interview preparation
            • Up-to-date company knowledge
            • Industry and economic trends to gauge the opportunity
Experis | Thursday, July 21, 2011                                                               16
Experis Overview




What We Deliver: Professional Talent Resourcing
 Our recruiting methods and assessment techniques identify the right
 professional talent for any position.




                   Interim          Permanent         Career and Skill
                 Placement          Placement          Development




Experis | Thursday, July 21, 2011                                                    17
Experis Overview




What We Deliver: Project Solutions
 Experis brings you the specialized offerings and the right talent – on-site, off-
 site or offshore – to keep your workforce agile and your initiatives on track. We
 provide clients with:


                  Flexible                                Continuous
                 Work Models                             Improvement


                                                          Program
                  Governance
                                                         Management


                      Analytics

Experis | Thursday, July 21, 2011                                                       18
Experis Overview




How We’re Different: What Sets Us Apart?
                      Experience     We operate in more than 50 countries,
                      & Expertise    work with over 80 percent of the Fortune
                                     Global 500.

                      Increased      We find the professionals whose skills and
                      Precision      experience make them the best technical and
                                     cultural match for your organization.


                      Enhanced       When we put individualized solutions to work
                      Partnerships   in a company, the results are amazing.


                      Accelerated    We combine local knowledge and personal
                      Results        insight with global resources to give clients an
                                     edge in the race for talent.
Experis | Thursday, July 21, 2011                                                         19
Experis Overview




Paul Hotchan
Head – Hospitality, Tourism, Leisure & Luxury Retail
With over 12 years experience in the hospitality industry in Europe, the Middle East, China & Hong Kong,
Paul joined ManpowerGroup in 2007 to spearhead the Hospitality, Tourism, Leisure, & Luxury Retail
practices for Asia-Pacific, encompassing Australasia, South-East Asia, Japan, India and Greater China.
With an extensive background in Operations, Food & Beverage, and Human Resources, Paul is able to
leverage his experience and network to provide a diverse portfolio of clients with integrated solutions to the
HR challenges they face. In addition to specialist recruitment, Paul has been involved in numerous pre-
opening projects, and is able to work together with brand owners and operators to develop talent attraction
and recruitment strategies which help our clients win in the changing world of work.
Paul is a certified ISO Auditor and has a post graduate degree from Macquarie Graduate School of
Management in Sydney, Australia. He is regularly invited to speak at corporate events, chamber functions
and in university settings and has been quoted extensively in the press.

At Experis, we’ve built a reputation for providing results-driven solutions and experienced talent that help
companies create competitive advantage. Combining our deep industry knowledge and an unmatched
understanding of human potential, we custom tailor our services to fit your needs – from professional talent
resourcing to complete project solutions.

Through our extensive networks and subject matter expertise, we are uniquely positioned to offer compelling
propositions to solve the human capital challenges faced by our clients. Please feel free to reach out for an
insightful discussion on how we may be able to assist you.

Contact Details:
Email: paul.hotchan@manpowerprofessional.com.hk
Tel: +852 3656 9683

 Experis | Thursday, July 21, 2011                                                                           20

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Experis Hong Kong

  • 1. Experis Overview BUSINESS GROWTH IS HUMAN LY POSSIBLE Experis™ -- a different kind of talent company. Experis | Thursday, July 21, 2011 1
  • 2. Experis Overview We Are The Specialty Talent Expert Within ManpowerGroup ManpowerGroup is a world leader in innovative workforce solutions, connecting human potential to the ambition of business. The ManpowerGroup serves both large and small organizations across all industry sectors through four main brands and offerings: ManpowerGroupTM Solutions, Experis,TM Manpower® and Right Management.® Experis | Thursday, July 21, 2011 2
  • 3. Experis Overview We power the world of work through innovative workforce solutions. Experis | Thursday, July 21, 2011 3
  • 4. Experis Overview Strong and Connected Brands Experis | Thursday, July 21, 2011 4
  • 5. Experis Overview Our Mission Is Closely Aligned To The ManpowerGroup Vision The ManpowerGroup The Experis Mission We lead the Professional market in the attraction Vision and placement of Banking, Finance, Accounting, We lead in the creation and delivery of IT, Sales, Marketing and Human Resources Talent that will enable our Clients to win in the changing innovative workforce solutions and services world of work. that enable our clients to win in the changing world of work. Experis | Thursday, July 21, 2011 5
  • 7. Experis Overview Experis | Thursday, July 21, 2011 7
  • 8. Experis Overview The Human Age is Creating Chaos and Complexity There are new demands for: – Productivity – Innovation – Talent These new demands require that leaders rethink their: –People processes –Work models –Talent sources And this rethinking demands new solutions. Experis | Thursday, July 21, 2011 8
  • 9. Experis Overview World of Work Trends Four megatrends critical to navigating the changing world of work. Experis | Thursday, July 21, 2011 9
  • 10. Experis Overview We Partner With You To Win In The Changing World Of Work ManpowerGroup is uniquely qualified to deliver innovative workforce solutions in the Human Age. Experis | Thursday, July 21, 2011 10
  • 12. Experis Overview Who We Are: We’re Specialists In Specialization We have the deep industry knowledge to understand the challenges your business is facing and the access to highly skilled professionals who can help you seize opportunity. Experis | Thursday, July 21, 2011 12
  • 13. Experis Overview Why We’ve Evolved: To Help You Win • More than ever, business growth depends on putting the right people in place – the professional talent that sets your organization apart from the competition. • Our consultants have deep industry knowledge and understand the workforce challenges you’re facing. • We will help you find professionals with the right skills and the experience you’re looking for – up through the executive level. And we can work with you locally, nationally, globally or virtually to provide you with short-term contractors, permanent employees or project solutions. Experis | Thursday, July 21, 2011 13
  • 14. Experis Overview Why We’ve Evolved: We Asked Our Stakeholders What They Are Looking For • We conducted one-on-one interviews, focus groups and surveys with – Clients – Candidates – Internal Staff • We examined best practices across industries • We studied a variety of thought leadership Here’s what we found… Experis | Thursday, July 21, 2011 14
  • 15. Experis Overview Why We’ve Evolved: Our Clients Want Partners, Not Just Providers Our clients want us to help Our clients want us to build them capture opportunity by: personal relationships by: • Putting their interests first: • Gauging their needs • Having expertise and global/local • Understanding their business presence to support their needs beyond staffing • Creating tailored solutions rather • Helping them understand the than imposing our products and market better processes on them • Demonstrating our commitment • Always looking for new • Maintaining continuity of opportunities for them key people • Always behaving with honesty and integrity Experis | Thursday, July 21, 2011 15
  • 16. Experis Overview Why We’ve Evolved: Our Candidates Want Freedom, Relevance, Trust And Access • Our Candidates: – Are always looking, even if they like their jobs – Always want to know what’s next • “How can I get to the next level?” • “With what I have done so far, what else can I do?” • “Do I move up where I am or try something new?” • “What am I 75% qualified for?” – Want more partnership in their job search and career management • More listening • More openness and flexibility (i.e., guidance that goes beyond the CV to include personality and wishes) • More follow-up – Want insight • CV tips and interview preparation • Up-to-date company knowledge • Industry and economic trends to gauge the opportunity Experis | Thursday, July 21, 2011 16
  • 17. Experis Overview What We Deliver: Professional Talent Resourcing Our recruiting methods and assessment techniques identify the right professional talent for any position. Interim Permanent Career and Skill Placement Placement Development Experis | Thursday, July 21, 2011 17
  • 18. Experis Overview What We Deliver: Project Solutions Experis brings you the specialized offerings and the right talent – on-site, off- site or offshore – to keep your workforce agile and your initiatives on track. We provide clients with: Flexible Continuous Work Models Improvement Program Governance Management Analytics Experis | Thursday, July 21, 2011 18
  • 19. Experis Overview How We’re Different: What Sets Us Apart? Experience We operate in more than 50 countries, & Expertise work with over 80 percent of the Fortune Global 500. Increased We find the professionals whose skills and Precision experience make them the best technical and cultural match for your organization. Enhanced When we put individualized solutions to work Partnerships in a company, the results are amazing. Accelerated We combine local knowledge and personal Results insight with global resources to give clients an edge in the race for talent. Experis | Thursday, July 21, 2011 19
  • 20. Experis Overview Paul Hotchan Head – Hospitality, Tourism, Leisure & Luxury Retail With over 12 years experience in the hospitality industry in Europe, the Middle East, China & Hong Kong, Paul joined ManpowerGroup in 2007 to spearhead the Hospitality, Tourism, Leisure, & Luxury Retail practices for Asia-Pacific, encompassing Australasia, South-East Asia, Japan, India and Greater China. With an extensive background in Operations, Food & Beverage, and Human Resources, Paul is able to leverage his experience and network to provide a diverse portfolio of clients with integrated solutions to the HR challenges they face. In addition to specialist recruitment, Paul has been involved in numerous pre- opening projects, and is able to work together with brand owners and operators to develop talent attraction and recruitment strategies which help our clients win in the changing world of work. Paul is a certified ISO Auditor and has a post graduate degree from Macquarie Graduate School of Management in Sydney, Australia. He is regularly invited to speak at corporate events, chamber functions and in university settings and has been quoted extensively in the press. At Experis, we’ve built a reputation for providing results-driven solutions and experienced talent that help companies create competitive advantage. Combining our deep industry knowledge and an unmatched understanding of human potential, we custom tailor our services to fit your needs – from professional talent resourcing to complete project solutions. Through our extensive networks and subject matter expertise, we are uniquely positioned to offer compelling propositions to solve the human capital challenges faced by our clients. Please feel free to reach out for an insightful discussion on how we may be able to assist you. Contact Details: Email: paul.hotchan@manpowerprofessional.com.hk Tel: +852 3656 9683 Experis | Thursday, July 21, 2011 20