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B.L.O.G. – OPTIONS FOR MEASURING PROGRESS




 @PolePositionMkg
 #how2blog
Options, Not Requirements.




                                                                           OPTIONS
                      Choose 3-5 Key Performance Indicators (KPIs) whose
                      improvement would mean progress in this season.
PRODUCTION




 @PolePositionMkg
 #how2blog
Raw Author Contribution




                                  PRODUCTION
 Do I deserve to be successful?




            • Posts per
              month
            • Words per
              post
How do you measure this?




                                         PRODUCTION
With a blog stats plugin of course.




 Consistency builds traffic and trust.
   Trust builds OUTCOMES BABY!
PRODUCTION
What works for your industry/audience?



                                                    Web Analytics


                                                1 post per month
                                               4,000 words per post




                         Business Consulting


                          5 posts per week
                     Less than 200 words per post
ATTENTION




 @PolePositionMkg
 #how2blog
Audience Growth




                                            ATTENTION
  Is anyone out there reading my content?




     Visits                  Visitors


                Metrics

     Visitor
                          Subscribers
Loyalty/Recency
ATTENTION
Are people coming back?
Averages lie. Look at distributions.




                                                                                            ATTENTION
What’s better? Site A, which has 3 visits per visitor or Site B which has 1.67 visits per
visitor?


                  Site A                                         Site B

    Visits    # of Visitors Total Visits           Visits    # of Visitors Total Visits
      1          1000           1000                 1          10000          10000
      2            0                0                2             0               0
      3            0                0                3             0               0
      4            0                0                4             0               0
      5          1000           5000                 5           2000          10000
    Total        2000           6000               Total        12000          20000

          3.00 visits per visitor                        1.67 visits per visitor



Remember: As your influence grows, many averages will decrease.
ATTENTION
How often do people come back?




                                 **only use Returning Visitors
ATTENTION
Who’s given you permission to talk to them?




                                              (Who’s engaging?)
CONVERSATION




 @PolePositionMkg
 #how2blog
Conversation Rate




                                                   CONVERSATION
Am I talking to myself or having a conversation?




                    • Comments
                      per post
                    • # comment
                      words per
                      post
Awesome
                           How do you measure this?




                                                                        CONVERSATION
            post. I
                        With a blog stats plugin of course.
          learned so
            much!



What did you
mean when
 you said…?



         I see your
         point, but
        what about…



   Here’s
  another
 great post            Conversations build relationships and loyalty.
about this…                 Loyalty builds OUTCOMES BABY!
AMPLIFICATION




 @PolePositionMkg
 #how2blog
Amplification




                                        AMPLIFICATION
What is your impact beyond your blog?




              • Citations
              • Ripple
                Effect
AMPLIFICATION
A site’s standing & influence in the blogosphere. Authority is calculated based on a site’s linking
behavior, categorization and other associated data over a short, finite period of time.



A site’s rank among the Technorati Authority of sites.
AMPLIFICATION
Who’s talking about me?
AMPLIFICATION
Who’s linking to my posts?
AMPLIFICATION
How far does my content travel?
MONETIZATION




 @PolePositionMkg
 #how2blog
Cost




                                             MONETIZATION
What is the cost of creating a great blog?




               • Technology costs
               • Opportunity
                 costs
               • Writer costs
MONETIZATION
• Hosting ($200/yr)
• Domain Renewal ($10/yr)
• Special Tools like iStockPhoto or Hootsuite ($250/yr)




• Time away from working/employee’s time ($50/hr) x
  10 hrs/week = $500/week x 52 weeks = $26,000/yr




• Payments to professional writers ($7000/yr)




• Technology Costs ($460) + Opportunity Costs ($19,000) + Writer ($7000) = $33,460
Benefit




                                      MONETIZATION
What is the value of my blog?




          •   Comparative Value
          •   Direct Value
          •   Non-traditional Value
          •   Unquantifiable Value
MONETIZATION
How much is my blog worth?
MONETIZATION
     Value you gain from actions taken directly on your website.




  MACRO-                 MICRO-
CONVERSIONS            CONVERSIONS
Direct Value




                                             MONETIZATION
Value you gain from opportunities offline.
Non-Traditional Value




                                                             MONETIZATION
Value you gain from reduced costs and bonus opportunities.
MONETIZATION
Value you gain that isn’t monetary.
Options, Not Requirements.




                                                                           KPIS
                      Choose 3-5 Key Performance Indicators (KPIs) whose
                      improvement would mean progress in this season.
What is a KPI? It’s a metric that helps you understand how you are doing against




                                                                                   KPIS
your objectives.


                                Objective
                      Become an influencer in the Stark
                           County community
What is a KPI? It’s a metric that helps you understand how you are doing against




                                                                                   KPIS
your objectives.



                                   Objective
                             Attract more customers
What is a KPI? It’s a metric that helps you understand how you are doing against




                                                                                   KPIS
your objectives.



                                   Objective
                                Make more money
When you analyze a KPI, make sure to practice segmentation, benchmarking and




                                                                                        SEGMENTATION
trending. Not only do averages lie, cumulative numbers hide actionable insights.




                                             Free Consultations Scheduled

                                  10

                                  9

                                  8
        Consultations Scheduled




                                  7

                                  6

                                  5

                                  4

                                  3

                                  2

                                  1



                                       Jan    Feb      Mar      Apr         May   Jun
When you analyze a KPI, make sure to practice segmentation, benchmarking and




                                                                                                SEGMENTATION
trending. Not only do averages lie, cumulative numbers hide actionable insights.



                                                Free Consultations Scheduled
                                              Twitter   LinkedIn   Facebook   Pinterest
                                   14


                                   12
         Consultations Scheduled




                                   10


                                    8


                                    6


                                    4


                                    2




                                        Jan      Feb        Mar        Apr        May     Jun
Instead of drowning in data, create Action Dashboards that will keep you focused on




                                                                                                                                                            ACTION DASHBOARD
              what’s important to your business.

                                                                                 Free Consultations

                                      Free Consultations Scheduled                                             Key Trends & Insights
                                     Twitter   LinkedIn   Facebook   Pinterest
                          14
                                                                                           • Free Consultations scheduled are trending upwards overall
                          12                                                               • Only LinkedIn is trending upwards (+7 in the last 6 months).
                                                                                             This correlates with increased participation in targeted
Consultations Scheduled




                          10
                                                                                             groups.
                           8                                                               • The most time and effort has been put into Facebook
                                                                                             without great results.
                           6                                                               • Twitter has been consistent at 1 per month without much
                                                                                             interaction on our part.
                           4
                                                                                           • We’ve gotten 1 per month from Pinterest because of our
                           2                                                                 awesome infographic.
                                                                                           • Out of the 42 total consultations in the last 6 months, 14
                                                                                             have signed up (33%)
                               Jan      Feb        Mar        Apr       May       Jun



                                          Impact on Bottom Line                                       Actions/Steps to take to move the dial

                          • Each sign up is worth $5000 to the business. We’ve             • Further increase group participation on LinkedIn. Test
                            added $70,000 to the bottom line in the last 6                   some other areas like “Answers.”
                            months.                                                        • Increase Twitter interaction with targeted local contacts.
                          • We believe our consult-to-sign up conversion rate              • Shift Facebook time and energy to LinkedIn and Twitter.
                            should be 50%. We did not achieve this goal, costing           • Create more material for Pinterest to see the effects there.
                            the business $35,000 in revenue.                               • Invest in sales training for our associates.
                                                                                           • Test our free consultation form on the site for better
                                                                                             conversion rates.
Thank You!
 Find Us   www.PolePositionMarketing.com

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Blog Analytics & Metrics (from Accelerate Your B.L.O.G seminar)

  • 1. B.L.O.G. – OPTIONS FOR MEASURING PROGRESS @PolePositionMkg #how2blog
  • 2. Options, Not Requirements. OPTIONS Choose 3-5 Key Performance Indicators (KPIs) whose improvement would mean progress in this season.
  • 4. Raw Author Contribution PRODUCTION Do I deserve to be successful? • Posts per month • Words per post
  • 5. How do you measure this? PRODUCTION With a blog stats plugin of course. Consistency builds traffic and trust. Trust builds OUTCOMES BABY!
  • 6. PRODUCTION What works for your industry/audience? Web Analytics 1 post per month 4,000 words per post Business Consulting 5 posts per week Less than 200 words per post
  • 8. Audience Growth ATTENTION Is anyone out there reading my content? Visits Visitors Metrics Visitor Subscribers Loyalty/Recency
  • 10. Averages lie. Look at distributions. ATTENTION What’s better? Site A, which has 3 visits per visitor or Site B which has 1.67 visits per visitor? Site A Site B Visits # of Visitors Total Visits Visits # of Visitors Total Visits 1 1000 1000 1 10000 10000 2 0 0 2 0 0 3 0 0 3 0 0 4 0 0 4 0 0 5 1000 5000 5 2000 10000 Total 2000 6000 Total 12000 20000 3.00 visits per visitor 1.67 visits per visitor Remember: As your influence grows, many averages will decrease.
  • 11. ATTENTION How often do people come back? **only use Returning Visitors
  • 12. ATTENTION Who’s given you permission to talk to them? (Who’s engaging?)
  • 14. Conversation Rate CONVERSATION Am I talking to myself or having a conversation? • Comments per post • # comment words per post
  • 15. Awesome How do you measure this? CONVERSATION post. I With a blog stats plugin of course. learned so much! What did you mean when you said…? I see your point, but what about… Here’s another great post Conversations build relationships and loyalty. about this… Loyalty builds OUTCOMES BABY!
  • 17. Amplification AMPLIFICATION What is your impact beyond your blog? • Citations • Ripple Effect
  • 18. AMPLIFICATION A site’s standing & influence in the blogosphere. Authority is calculated based on a site’s linking behavior, categorization and other associated data over a short, finite period of time. A site’s rank among the Technorati Authority of sites.
  • 21. AMPLIFICATION How far does my content travel?
  • 23. Cost MONETIZATION What is the cost of creating a great blog? • Technology costs • Opportunity costs • Writer costs
  • 24. MONETIZATION • Hosting ($200/yr) • Domain Renewal ($10/yr) • Special Tools like iStockPhoto or Hootsuite ($250/yr) • Time away from working/employee’s time ($50/hr) x 10 hrs/week = $500/week x 52 weeks = $26,000/yr • Payments to professional writers ($7000/yr) • Technology Costs ($460) + Opportunity Costs ($19,000) + Writer ($7000) = $33,460
  • 25. Benefit MONETIZATION What is the value of my blog? • Comparative Value • Direct Value • Non-traditional Value • Unquantifiable Value
  • 26. MONETIZATION How much is my blog worth?
  • 27. MONETIZATION Value you gain from actions taken directly on your website. MACRO- MICRO- CONVERSIONS CONVERSIONS
  • 28. Direct Value MONETIZATION Value you gain from opportunities offline.
  • 29. Non-Traditional Value MONETIZATION Value you gain from reduced costs and bonus opportunities.
  • 30. MONETIZATION Value you gain that isn’t monetary.
  • 31. Options, Not Requirements. KPIS Choose 3-5 Key Performance Indicators (KPIs) whose improvement would mean progress in this season.
  • 32. What is a KPI? It’s a metric that helps you understand how you are doing against KPIS your objectives. Objective Become an influencer in the Stark County community
  • 33. What is a KPI? It’s a metric that helps you understand how you are doing against KPIS your objectives. Objective Attract more customers
  • 34. What is a KPI? It’s a metric that helps you understand how you are doing against KPIS your objectives. Objective Make more money
  • 35. When you analyze a KPI, make sure to practice segmentation, benchmarking and SEGMENTATION trending. Not only do averages lie, cumulative numbers hide actionable insights. Free Consultations Scheduled 10 9 8 Consultations Scheduled 7 6 5 4 3 2 1 Jan Feb Mar Apr May Jun
  • 36. When you analyze a KPI, make sure to practice segmentation, benchmarking and SEGMENTATION trending. Not only do averages lie, cumulative numbers hide actionable insights. Free Consultations Scheduled Twitter LinkedIn Facebook Pinterest 14 12 Consultations Scheduled 10 8 6 4 2 Jan Feb Mar Apr May Jun
  • 37. Instead of drowning in data, create Action Dashboards that will keep you focused on ACTION DASHBOARD what’s important to your business. Free Consultations Free Consultations Scheduled Key Trends & Insights Twitter LinkedIn Facebook Pinterest 14 • Free Consultations scheduled are trending upwards overall 12 • Only LinkedIn is trending upwards (+7 in the last 6 months). This correlates with increased participation in targeted Consultations Scheduled 10 groups. 8 • The most time and effort has been put into Facebook without great results. 6 • Twitter has been consistent at 1 per month without much interaction on our part. 4 • We’ve gotten 1 per month from Pinterest because of our 2 awesome infographic. • Out of the 42 total consultations in the last 6 months, 14 have signed up (33%) Jan Feb Mar Apr May Jun Impact on Bottom Line Actions/Steps to take to move the dial • Each sign up is worth $5000 to the business. We’ve • Further increase group participation on LinkedIn. Test added $70,000 to the bottom line in the last 6 some other areas like “Answers.” months. • Increase Twitter interaction with targeted local contacts. • We believe our consult-to-sign up conversion rate • Shift Facebook time and energy to LinkedIn and Twitter. should be 50%. We did not achieve this goal, costing • Create more material for Pinterest to see the effects there. the business $35,000 in revenue. • Invest in sales training for our associates. • Test our free consultation form on the site for better conversion rates.
  • 38. Thank You! Find Us www.PolePositionMarketing.com