PR 101 - Communications for Startups and Entrepreneurs
PR 101: Essentials for Small Business PR Success
1. PR 101 for Small Businesses
Michelle Garrett
Garrett Public Relations
www.michellegarrett.com
Twitter: @PRisUs
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2. Today’s Agenda
• What is public relations?
• PR vs. advertising
• Where to start: News items and press lists
• Content: Press releases and press kits
• Partner public relations
• More PR opportunities: Editorial calendars,
awards, speaking gigs, contributed articles
• Publicizing your PR
• Resources
• Wrap up/Q&A
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3. What is Public Relations?
Building
Maintaining
Promoting
th
Impact
e
Reputation or Image
of a
Company •Favorable Image/Reputation
Product •Awareness/Visibility
Personality •Interest
Organization/Association •Support
Cause
•Alter Behavior
•Influence Public Opinion
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4. PR vs. Advertising
(Hint: They’re not the same!)
PR Advertising
Indirect marketing tool to Direct marketing tool to
influence target audience influence target audience
Pitch/place articles Buy advertising space
Public perceives news Public perceives ads as
stories as credible sources biased towards the
of information advertiser
Easier on marketing More expensive to
budget implement
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5. So where do I start?
One way to get started is to think about what
makes your company newsworthy?
• New location
• New product or service
• New hires
• Upcoming event—e.g. open house, charity
event, sponsorship of an event, speaking
engagement
• New partnership
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6. Now, what about content?
Once you choose/prioritize your newsworthy
items, what’s the best vehicle to use to get
the news out?
•Press release
•Blog post
•Social media updates
•Customer success story/case study
•Contributed article
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7. What’s next?
• Develop a list of your key press—think about what your
potential customers are reading
• It could include:
• Local press (e.g. Business First, Columbus Dispatch)
• Trade press (e.g. Inc., Popular Mechanics, Woman’s
Day, Health, InformationWeek)
• Business press (e.g. Wall Street Journal, USA Today)
• Broadcast media (WCMH, NBC, radio)
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8. What about social media?
This could be an entire topic on its own!
But it could include:
Facebook
Twitter
LinkedIn
Pinterest
Many, many others….
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9. Writing a good press release
• The steps: collect information; conduct
interviews if needed
• Include any research, facts or figures: if you
don’t have your own, cite some from an article
• Begin drafting the release—write, then rewrite;
walk away, then review and rewrite until it’s
solid
• Style of a release—follow news style (inverted
pyramid)—who/what/when/why/how up in the
first paragraph
• Format: Headline/sub-
head/paragraph/paragraph/quote/paragraph/pri
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cing and availability/closing boilerplate
10. How to issue the news
• Wire services: free and paid
• Send it directly to the reporter(s)--they look to PR
practitioners to make their jobs easier
• When working with reporters: adopt a service-
oriented attitude toward the media
• What reporters need from you: timely responses,
honesty, a helpful attitude--a willingness to go the
extra mile to help them do their job
• Don’t promise if you can’t deliver; follow up; know
what they cover
• Other channels we discussed previously, including a
news area on your site, social media and so on
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11. Preparing for media interviews
• If you’ve never done interviews, practice!
• Choose the best spokesperson(s) depending upon the
subject matter
• Go over some basic media training tips at the minimum;
you can hire a pro to do in-depth training and taping, if
needed
• Do your homework on reporters and publications—look
at some stories they’ve written to get a feel for how they
write
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12. Press kits
• So, what goes in a good press kit?
• Include the basics that would help a journalist
write about your company: press releases,
company profile, company fact sheet,
executive bios, logos, marketing brochure,
business card/contact information
• Include the same items in your online press
kit
• You can customize the content, depending on
what event it is
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13. Partner Public Relations
• Opportunities sometimes arise to work
with a partner company on promoting
an alliance, event or other initiative
• Decide on the strategy
• Work with the partner to “divide and
conquer” the PR responsibilities
• Leverage the partner’s resources, if
possible, to help get the work done
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14. Editorial calendars
• What is an editorial calendar?
• Check your target publications’ editorial
calendars online
• Compile all data in a format that works
for you, such as an Excel spreadsheet
• Contact the editors; prioritize based on
topic and deadline date
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15. Awards
• Awards can help bring visibility and
credibility to a company
• Research awards that are available in
your industry and through publications
• Keep track of submission deadlines
• Enter appropriate awards programs
• No guarantees
• Once you have the content, it can be
repurposed 15
16. Speaking Opportunities
• Decide on venues—research and
choose appropriate opportunities
• Write a speaking abstract
• Submit the abstract and any other
requested information per the
requirements
• Prepare your spokesperson for the talk;
Rehearse!
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17. Contributed articles
• Many publications accept contributed articles
• Research publications in which placing a
contributed article might help raise the
visibility of your company
• Develop an abstract of a topic to suggest—try
to avoid a product or company-focused topic
• Trends make good topics for contributed
articles
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18. How to Publicize Your PR
• Once the article appears, push it out
using appropriate channels—web site,
social media, and so on
• Once you secure a speaking
engagement, promote it
• Once you win an award, publicize that
news
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19. Realities of Public Relations
• It takes time! PR is a process…
• Don’t expect to make the front page of the
Wall Street Journal overnight
• Your idea/activity MUST be newsworthy to
receive coverage. Ask yourself, “why
should they care?”
• Remember, with PR, there’s no guarantee
what will be reported or how it will be
stated 19
20. Tools and Resources
• Wire services: Businesswire, PR Newswire,
PRWeb
• Media databases: MyMediaInfo, Cision,
Vocus
• Clipping services: BurrellesLuce.com, Vocus
• Organizations: Public Relations Society of
America (PRSA), Social Media Club
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21. So what if I decide I don’t want to do it
myself?
• Hire a “coach”—someone to help
answer questions
• Hire a freelance consultant to do
some of the work on an ongoing or
project basis
• What about agencies?
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Want this to be interactive—please feel free to ask questions—there’s a lot to PR and we can’t cover everything, but if you have a question, please ask--
It’s easy to get overwhelmed—but if you want to do your own PR, there are some simple tactics you can work on—as with any project, I find it’s best to break it down into steps/chunks
Top 100 cos.; top 100 products; etc. There are no guarantees on these but good to spend some effort Some are free
Before we wrap up, I want to talk about what to do once you have your article or your speaking gig or you win an award—you need to blast it out—use all your channels—if it’s an article, send it to customers/prospects, put it on your site, blast it out; for an award you can write a brief press release; if it’s a speaking gig, you can promote it up until the day of and even after;
Myths that it can expensive—you need someone flexible who understands how small businesses work and their budget constraints Maybe you just need a press release and some media outreach Maybe you want to it yourself but need access to someone with questions—coach (Edie ex.)—weekly check in call Maybe you want to do the writing but don’t want to approach the media Maybe you just need someone to proof read your release Use care if you decide to work with an agency—not practical for most smaller businesses