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International Marketing
Management
By Prof. Raghavendran Venugopal
Meaning & Definition of International
marketing
• Marketing activity carried on across the nation
boundaries.
• According to AMA: “International Marketing is
the multinational process of
planning, executing, conception, pricing, prom
otion and distribution of ideas, goods and
services create exchanges that satisfy
individual and organizational objectives.”
2
Prof. Raghavendran Venugopal
International Marketing involves:
• Identifying the needs and wants of the
customers in international markets.
• To take market mix decisions keeping in the
view the diverse customers and market
behavior.
• Penetrating into International Markets using
the various modes
• Decisions in view of IBE
3
Prof. Raghavendran Venugopal
Characteristics Of International
Marketing
• Dominance of Multinationals
• Large Scale Operations
• Boundary Restrictions & Trade Blocks
• Marketing Research
• Importance of Advanced Technology
• Precise competition
• Sensitive character.
• Want for Specialized institutions
• Long term planning
• Cultural relations
4
Prof. Raghavendran Venugopal
Scope of International Marketing
• Exporting
– Establishing
– JV & Collaborations
– Licensing
– Consultancy
– Know-how(Technical & Managerial)
• Importing
• Managing of international operations
• Re-exporting
5
Prof. Raghavendran Venugopal
Objective of International Marketing
• To develop skills, creating marketing
challenges & Opportunities.
• To gain experience in developing marketing
strategies.
• To gain verbal, written skills for
communication
• To have decision making ability
• To be ethical in practice and urge to learn
more on marketing management.
6
Prof. Raghavendran Venugopal
Why Firms go international
• Reasons for the firms going international
• Profitability
• Growth
• Economies of Scale
• Access to imported inputs/Resources
• Marketing Opportunities
• USP of product & services
• R& D Costs.
7
Prof. Raghavendran Venugopal
Orientation of management
• ETHNOCENTRIC
• POLYCENTRIC
• REGIOCENTRIC
• GEOCENTRIC
8
Prof. Raghavendran Venugopal
Process of Internationalization
License
Export Via
Agent/
Distributor
Export
through
own sales
representat
ive/ Sales
Subsidiary
Local
Packaging/
Assembly
FDI
9
Prof. Raghavendran Venugopal
Transition from Domestic to
International Markets
• Pre-Export Behavior
• Company characteristics
• Perceived Export
• Perceived Import
• Organizational commitment
• Economic Reasons
• Relative profitability
• Insufficiency of domestic demand
• Reduce Business risks
• Legal restrictions
• Obtaining Imported inputs
• Social Responsibility
• Increased Productivity
• Technological Improvement
10
Prof. Raghavendran Venugopal
Process of International Marketing
Growth Profitability Risk Spread
Access to
imported inputs
USP of
product/Services
Marketing
Opportunities
Spreading R & D
Costs
SWOT Analysis
Decision to Enter
into International
Markets
Prof. Raghavendran Venugopal 11
Motivation for
International
Marketing
Stages of International Marketing
Involvement
• No Direct Foreign Marketing
• Infrequent Foreign Marketing
• Regular Foreign Marketing
• International Marketing
• Global Marketing
Prof. Raghavendran Venugopal 12
Challenges in International Marketing
• Self- reference
• Political & Legal Difference
• Cultural Difference
• Economic Difference
• Difference in the currency unit
• Differences in the language.
• Difference in Marketing Infrastructure
• Trade restrictions
• High cost of distance
• Difference in trade practices
Prof. Raghavendran Venugopal 13
Difference B/w Domestic and International
Difference Point Domestic Marketing International Marketing
Operation Conditions One nation language &
culture
Many Nations, Languages
& Culture
Transportation cost Major extent Some Extent
Currency One Multiple
Political Same Differ
Nature of market Relatively homogenous Diverse & Heterogeneous
Change control & Tariffs No Problems Obstacles
Data Availability Accurate Formidable, But doubted
Government interferences Relative free Influences
Environmental Effects Little effect Distortion by large
companies
Business Environment Stable Unstable
Climate & Nature of
Business
Uniform & Understood Varies & Unclear
Prof. Raghavendran Venugopal 14
Trade in International Marketing
• International Trade is exchange of
capital, goods and services across
international borders or territories.
TRADE
DOMESTIC TRADE
INTERNATIONAL TRADE
Prof. Raghavendran Venugopal 15
Need for international trade
• Large scale production
• Degree of self- sufficiency
• Geographic Factors
• Occupational Distribution
• Means of Transportation
• Compensating the production
Prof. Raghavendran Venugopal 16
Dynamic Environment of International
Trade
• Comparative Advantages
• Impact of National Policies
• Impact of Countries
Prof. Raghavendran Venugopal 17
Balance of Payment
• It refers to the net results that are drawn recording
all the visible and invisible items that are exported
and imported from the country.
• Balance of Payments is comprehensive record of
economic transactions between residents of home
country & residents of the other countries.
• It includes
• Current Account
• Capital Account
• Reserves Account
Prof. Raghavendran Venugopal 18
Characteristics of Balance of Payment
• It is statement of systematic record of all
economic transactions between one country
& rest of the world.
• It is a annual statement & pertaining to time.
• Listing receipts & payments in international
transactions of a country.
• Double entry book keeping system.
Prof. Raghavendran Venugopal 19
Fundamental of BOP
• Identifying an International Economic
Transactions.
• Understanding the flow of
goods, services, money & assets.
• Real assets
• Financial assets
• Book keeping procedures for accounting.
Prof. Raghavendran Venugopal 20
Factors Affecting BOP
• Cost of production
• Demand of the supply
• Cost & availability
• Exchange rate movements
• Domestic business
• Trade agreements
• External pressures
• Price
Prof. Raghavendran Venugopal 21
Protectionism
• It is the economic policy of restraining trade
between states through methods such as
tariffs on imported goods, restrictive quotas
and a variety of government regulations
designed to discourage imports and prevent
foreign take over of domestic markets and
companies.
Prof. Raghavendran Venugopal 22
Reasons for trade barriers
• To protect domestic companies.
• BOP position favorable.
• To curb prominent consumption.
• To mobilize revenue for the government.
• To discriminate against certain countries.
Prof. Raghavendran Venugopal 23
Types of international barriers
• Tariff barrier
• Non- tariff barrier
• Intended constraint
Prof. Raghavendran Venugopal 24
Global e-Marketing
• Search of convenience
• Internet into purchase process.
• Shift loyalties.
• Future buying plans.
Prof. Raghavendran Venugopal 25
Death of distance
• Potential of e-commerce
• Lower transactions costs
• Reduce inventory costs
• Competitive business advantage
• Expands market
• Reduce the supply chain management.
Prof. Raghavendran Venugopal 26
Major benefits of e-Marketing
• Global reach
• Easy marketing
• Economics
• Updates
• More attractive presentation
Prof. Raghavendran Venugopal 27
Communications
• Building relationships,
• Individual attention
• Instant , cheap
• Easy transactions
Prof. Raghavendran Venugopal 28
Targeting an Individual customers
• Customer access
• Insight
• Dialogue
• Emotions
• Customers transactions
Prof. Raghavendran Venugopal 29
Relationship marketing
• It is the process of building the long
term, trusting, win-win relationships with
customers, distributors, retailers and
suppliers.
– Key elements are
» Interactions between suppliers and customers
» Customers segments to customers satisfaction
» Working , developing and enhancing relationship in
internal markets and building strong external markets
Prof. Raghavendran Venugopal 30

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imm1-121130211432-phpapp01.pdf

  • 2. Meaning & Definition of International marketing • Marketing activity carried on across the nation boundaries. • According to AMA: “International Marketing is the multinational process of planning, executing, conception, pricing, prom otion and distribution of ideas, goods and services create exchanges that satisfy individual and organizational objectives.” 2 Prof. Raghavendran Venugopal
  • 3. International Marketing involves: • Identifying the needs and wants of the customers in international markets. • To take market mix decisions keeping in the view the diverse customers and market behavior. • Penetrating into International Markets using the various modes • Decisions in view of IBE 3 Prof. Raghavendran Venugopal
  • 4. Characteristics Of International Marketing • Dominance of Multinationals • Large Scale Operations • Boundary Restrictions & Trade Blocks • Marketing Research • Importance of Advanced Technology • Precise competition • Sensitive character. • Want for Specialized institutions • Long term planning • Cultural relations 4 Prof. Raghavendran Venugopal
  • 5. Scope of International Marketing • Exporting – Establishing – JV & Collaborations – Licensing – Consultancy – Know-how(Technical & Managerial) • Importing • Managing of international operations • Re-exporting 5 Prof. Raghavendran Venugopal
  • 6. Objective of International Marketing • To develop skills, creating marketing challenges & Opportunities. • To gain experience in developing marketing strategies. • To gain verbal, written skills for communication • To have decision making ability • To be ethical in practice and urge to learn more on marketing management. 6 Prof. Raghavendran Venugopal
  • 7. Why Firms go international • Reasons for the firms going international • Profitability • Growth • Economies of Scale • Access to imported inputs/Resources • Marketing Opportunities • USP of product & services • R& D Costs. 7 Prof. Raghavendran Venugopal
  • 8. Orientation of management • ETHNOCENTRIC • POLYCENTRIC • REGIOCENTRIC • GEOCENTRIC 8 Prof. Raghavendran Venugopal
  • 9. Process of Internationalization License Export Via Agent/ Distributor Export through own sales representat ive/ Sales Subsidiary Local Packaging/ Assembly FDI 9 Prof. Raghavendran Venugopal
  • 10. Transition from Domestic to International Markets • Pre-Export Behavior • Company characteristics • Perceived Export • Perceived Import • Organizational commitment • Economic Reasons • Relative profitability • Insufficiency of domestic demand • Reduce Business risks • Legal restrictions • Obtaining Imported inputs • Social Responsibility • Increased Productivity • Technological Improvement 10 Prof. Raghavendran Venugopal
  • 11. Process of International Marketing Growth Profitability Risk Spread Access to imported inputs USP of product/Services Marketing Opportunities Spreading R & D Costs SWOT Analysis Decision to Enter into International Markets Prof. Raghavendran Venugopal 11 Motivation for International Marketing
  • 12. Stages of International Marketing Involvement • No Direct Foreign Marketing • Infrequent Foreign Marketing • Regular Foreign Marketing • International Marketing • Global Marketing Prof. Raghavendran Venugopal 12
  • 13. Challenges in International Marketing • Self- reference • Political & Legal Difference • Cultural Difference • Economic Difference • Difference in the currency unit • Differences in the language. • Difference in Marketing Infrastructure • Trade restrictions • High cost of distance • Difference in trade practices Prof. Raghavendran Venugopal 13
  • 14. Difference B/w Domestic and International Difference Point Domestic Marketing International Marketing Operation Conditions One nation language & culture Many Nations, Languages & Culture Transportation cost Major extent Some Extent Currency One Multiple Political Same Differ Nature of market Relatively homogenous Diverse & Heterogeneous Change control & Tariffs No Problems Obstacles Data Availability Accurate Formidable, But doubted Government interferences Relative free Influences Environmental Effects Little effect Distortion by large companies Business Environment Stable Unstable Climate & Nature of Business Uniform & Understood Varies & Unclear Prof. Raghavendran Venugopal 14
  • 15. Trade in International Marketing • International Trade is exchange of capital, goods and services across international borders or territories. TRADE DOMESTIC TRADE INTERNATIONAL TRADE Prof. Raghavendran Venugopal 15
  • 16. Need for international trade • Large scale production • Degree of self- sufficiency • Geographic Factors • Occupational Distribution • Means of Transportation • Compensating the production Prof. Raghavendran Venugopal 16
  • 17. Dynamic Environment of International Trade • Comparative Advantages • Impact of National Policies • Impact of Countries Prof. Raghavendran Venugopal 17
  • 18. Balance of Payment • It refers to the net results that are drawn recording all the visible and invisible items that are exported and imported from the country. • Balance of Payments is comprehensive record of economic transactions between residents of home country & residents of the other countries. • It includes • Current Account • Capital Account • Reserves Account Prof. Raghavendran Venugopal 18
  • 19. Characteristics of Balance of Payment • It is statement of systematic record of all economic transactions between one country & rest of the world. • It is a annual statement & pertaining to time. • Listing receipts & payments in international transactions of a country. • Double entry book keeping system. Prof. Raghavendran Venugopal 19
  • 20. Fundamental of BOP • Identifying an International Economic Transactions. • Understanding the flow of goods, services, money & assets. • Real assets • Financial assets • Book keeping procedures for accounting. Prof. Raghavendran Venugopal 20
  • 21. Factors Affecting BOP • Cost of production • Demand of the supply • Cost & availability • Exchange rate movements • Domestic business • Trade agreements • External pressures • Price Prof. Raghavendran Venugopal 21
  • 22. Protectionism • It is the economic policy of restraining trade between states through methods such as tariffs on imported goods, restrictive quotas and a variety of government regulations designed to discourage imports and prevent foreign take over of domestic markets and companies. Prof. Raghavendran Venugopal 22
  • 23. Reasons for trade barriers • To protect domestic companies. • BOP position favorable. • To curb prominent consumption. • To mobilize revenue for the government. • To discriminate against certain countries. Prof. Raghavendran Venugopal 23
  • 24. Types of international barriers • Tariff barrier • Non- tariff barrier • Intended constraint Prof. Raghavendran Venugopal 24
  • 25. Global e-Marketing • Search of convenience • Internet into purchase process. • Shift loyalties. • Future buying plans. Prof. Raghavendran Venugopal 25
  • 26. Death of distance • Potential of e-commerce • Lower transactions costs • Reduce inventory costs • Competitive business advantage • Expands market • Reduce the supply chain management. Prof. Raghavendran Venugopal 26
  • 27. Major benefits of e-Marketing • Global reach • Easy marketing • Economics • Updates • More attractive presentation Prof. Raghavendran Venugopal 27
  • 28. Communications • Building relationships, • Individual attention • Instant , cheap • Easy transactions Prof. Raghavendran Venugopal 28
  • 29. Targeting an Individual customers • Customer access • Insight • Dialogue • Emotions • Customers transactions Prof. Raghavendran Venugopal 29
  • 30. Relationship marketing • It is the process of building the long term, trusting, win-win relationships with customers, distributors, retailers and suppliers. – Key elements are » Interactions between suppliers and customers » Customers segments to customers satisfaction » Working , developing and enhancing relationship in internal markets and building strong external markets Prof. Raghavendran Venugopal 30