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PriValEdge
PowerPricer
Pricing Toolbox - overview
•

Developed by professionals for professionals … pragmatic & operational

•

Functionalities
–
–
–
–

•

Data management (Transactional data, CRM, Market research, competitive Intelligence, …)
Sophisticated analytics & modeling
Flexible & intuitive reporting / data visibility
Supports all aspects of pricing & Value management

Platform & integration
–
–
–
–

Based On Microsoft’s Power BI Platform
‘portable’ SQL + Office + Add ons toolbox for rapid implementation
Connectablility to your info sources (ERP / Oracle / Data warehouse..)
Tools can be ‘transported’ to your platform if & when necessary

Page 2
Pricing Toolbox
What it is not
A

What it is
•Effective support to Pricing Performance

panacea that will by itself get your company improvement in companies
to higher levels of pricing performance … it

takes expertise & changing your ways of
working
An

off the shelf readymade solution to your
pricing analytics & management needs… we

believe nobody can offer that
A

‘black box’ that will take charge & manage
your pricing for you… we believe that your

expertise is key to making any pricing tool
relevant & effective and that you should stay in
charge

•An Integrated set of tools that can be adapted to
your situation to effectively support all aspect of
Pricing
–
–
–
–
–

Data Collection management
Pricing & Value Analysis & insights
Monitoring & reporting
Modeling, simulation & Decision support
Implementation support

•A flexible set of Tools based on SQL & office tools
supplemented by statiscal & modeling add-ons to
support sophisticated analysis & modeling

Page 3
Pricing Toolbox - Overview

4
Level 3
Pricing & Customer Value
reporting & Pricing Toolbox
Control
Reporting Analysis
P& L Reports

Traffic Lights
Performance Touring Handling AS
Price
Change

PRODUCT LEVEL PRICING TRAFFIC LIGHTS

Share
Growth

% Rel Share % Premium
vs Ref.
vs Ref.
Value
Win / Loss Elasticity
Comp
Comp Positioning Indicator Measure

#E440

BRIDGEST ONE T URANZA EL400-02
215/45R17 BW Z BRIDGESTONE TURANZA EL400-02

#E402

215/45R17 BW Z BRIDGESTONE TURANZA EL400-02

#E329

P215/45R17 BW W BRIDGESTONE TURANZA EL400-02

#G432

13%

0

1

8%

9

16%

0

1

8%

GM %

Action
Overall Required

Fullfilment

13%

1,5

61%

94%

0,60024934

7

20%

1,5

60%

85%

0,57732634

107

16%

0

1

8%

7

15%

2,0

54%

85%

0,53853075

77

BRIDGEST ONE POT ENZA RE92A AS
215/45R18 BW W BRIDGESTONE POTENZA RE92A AS

Discount
Change

97
115

BRIDGEST ONE

12%

0

1

8%

9

8%

1,9

59%

97%

0,59126945

59%
54%
59%

19%

0

1

8%

7

7%

1,9

59%

92%

0,58842208

58%

82

11%

0

1

8%

7

6%

1,2

41%

86%

0,40759921

40%

103

8%

0

2

8%

7

8%

0,9

53%

85%

0,53514842

8%

0

1

8%

9

7%

1,0

59%

87%

0,60924063

60%

#C193

117

5%

0

1

8%

9

4%

1,2

58%

98%

0,59778409

60%

P235/50R18 BW V BRIDGESTONE TURANZA EL42

0,46415437

46%

0,59362246

Y

52%

109

P235/45R17 BW W BRIDGESTONE TURANZA EL42

58%

BRIDGEST ONE T URANZA EL42

#E445

123

5%

0

1

8%

7

7%

1,6

45%

101%

P235/60R18 BW H BRIDGESTONE TURANZA EL42

#C010

82

3%

0

1

8%

7

8%

1,6

59%

84%

P245/45R19 BW V BRIDGESTONE TURANZA EL42

#G447

137

1%

0

1

10%

9

6%

1,1

45%

205/55R16 BW H BRIDGESTONE TURANZA EL42 RFT

85%

0,45843948

X
X

45%

95

1%

0

1

8%

9

4%

1,7

42%

99%

0,43203873

43%

#7334

94

1%

0

1

8%

8

2%

1,0

37%

101%

0,36211277

36%

Y
Y

BRIDGEST ONE T URANZA EL42 RFT

225/45R17 BW H BRIDGESTONE TURANZA EL42 RFT

#E446

119

2%

0

1

8%

9

3%

1,2

40%

85%

0,38266467

38%

225/45R17 BW H BRIDGESTONE TURANZA EL42 RFT

#7335

98

3%

0

1

8%

9

1%

1,6

37%

101%

0,37233824

37%

225/45R17 BW H BRIDGESTONE TURANZA EL42 RFT

#E330

78

5%

0

0

8%

7

1%

2,3

41%

88%

0,40485926

40%

86

6%

0

0

8%

9

1%

3,3

57%

100%

0,56939127

56%

BRIDGEST ONE T URANZA ER30
205/45R16 BW W BRIDGESTONE TURANZA ER30

#7271

105

7%

0

0

8%

7

0%

4,9

55%

99%

0,53339714

54%

225/45R17 BW W BRIDGESTONE TURANZA ER30

#7272

118

10%

0

0

8%

7

0%

6,8

58%

101%

0,59676541

59%

225/50R16 BW W BRIDGESTONE TURANZA ER30

#7270

78

6%

0

0

8%

7

0%

4,9

59%

98%

0,60021896

60%

245/50R18 BW W BRIDGESTONE TURANZA ER30

#7273

99

9%

0

0

8%

8

0%

4,3

39%

91%

0,39917475

40%

255/50R19 BW W BRIDGESTONE TURANZA ER30

#7275

103

7%

0

0

8%

9

0%

2,7

53%

90%

0,51685851

51%

255/55R18 BW W BRIDGESTONE TURANZA ER30

#C195

128

8%

0

0

8%

9

0%

3,5

54%

93%

0,53413606

53%

255/55R18XL BW Y BRIDGESTONE TURANZA ER30

#7269

116

7%

0

0

8%

7

0%

5,0

40%

85%

0,40320361

40%

285/45R19 BW W BRIDGESTONE TURANZA ER30

Fin . Reports

Y

58%

73

#7274

75

8%

0

0

8%

7

0%

4,2

46%

85%

0,45598798

46%

Corridors

X
Y

Select Subject

Normal Screen
Select SBU
P1

Full Screen

S

P

Key Tools
Transactional Analysis
 Price evolutions
Objectives vs. Realized  Price Evolutions
Waterfall
Pricing & Value Waterfalls
 Price dispersion mapping
 Detailed variance analyses
 Time series
 Elasticities / Pricing
dynamics analyses
Exceptions Mngmt
Elasticities
Time Series
Revenue Variance

(UnitPrice T2 * UnitVolume T2 ) - (UnitPrice T1 * UnitVolume T2 )

Price Variance
(Unit PriceT2 - Unit PriceT1) * Unit VolumeT2

Menu-Tier Variance
(MenuTier(T2)_OldUnitPrice x VolumeT2) - (UnitPriceT1 x VolumeT2)

Item-Price Variance
(UnitPriceT2 x VolumeT2) - (MenuTier(T2)_OldUnitPrice x VolumeT2)

Promotional Item Price Variance
tbd - will be a special component of item-price

Client Conditions & Discount Variance
tbd - will be a special component of item-price

Volume Variance
(Unit VolumeT2 - Unit Volume T1) * Unit PriceT1

Mix Variance
(Unit VolumeT2 - (Unit Mix%T1 * Total VolumeT2)) * Unit PriceT1

Quantity Variance
((Unit Mix%T1 * Total VolumeT2)-Unit VolumeT1) * Unit PriceT1

Marketing & Sales support

Value Analysis

Reporting tools tools to help monitor, control & Ana.
Share Evolutions
Peer Pricing
PortFolio
manage Pricing & support effective implementation
of pricing policies

5

EVC / EVIU

Value Maps / curves
Pricing & Value
Leakages Management
Key Tools
 Price evolutions
 Pricing & Value Waterfalls
 Price dispersion mapping
 Detailed variance analyses
 Time series
 Elasticities / Pricing
dynamics analysesC

Transaction analysis tools to help monitor, control
& manage Pricing Performance & identify
opportunities for improvement

6
ns

Pricing & Customer Value
Open Scenario
Save as
Insights, Budgeting & simulation tools
Stats & Simulations
Pricing Simulators

Portfolio Simulator

Network Simulator

D & R Savings

Segm. & Clusters

Regressions & stats

Pricing Process Performance
Analytical & simulation tools to help support
Strategic Decision making on Pricing & Value
Pricing BSC
Pricing Diagnostic
Pricing RACI
Strategies & implementation
7

Key Tools
 Pricing & Value modeling &
simulation
 Portfolio simulation
 Network simulation &
optimization
 Simulation of impact of
alternative Pricing or D&R
 Segmrentation & clustering
tools
 Regression & statiistical
tools
Pricing & Customer Value
Benchmarking
Key Tools
 Share & competitive
performance monitoring
 Peer Pricing & Value selling
support
 Portfolio analyses
 Analyses of performance on
key Value attributes
 Campaign effectivenes
measurement & modeling
 Competitive & Pricing
Intelligence tools

Tools to help support Strategic Marketing
& Sales with a value focus & Marketing
effectiveness improvements

8
.

Item-Price Variance
(UnitPriceT2 x VolumeT2) - (MenuTier(T2)_OldUnitPrice x VolumeT2)

Promotional Item Price Variance
tbd - will be a special component of item-price

Client Conditions & Discount Variance

Value analysis & measurement Tools
tbd - will be a special component of item-price

Volume Variance

(Unit VolumeT2 - Unit Volume T1) * Unit PriceT1

Mix Variance

(Unit VolumeT2 - (Unit Mix%T1 * Total VolumeT2)) * Unit PriceT1

Quantity Variance
((Unit Mix%T1 * Total VolumeT2)-Unit VolumeT1) * Unit PriceT1

Value Analysis
EVC / EVIU

Value Maps / curves

Win / Loss

Pricing Process Performance

Elasticities

Key Tools
 Economic Value Modeling
Pricing BSC
Pricing Diagnostic
 Value Map & Curves
 Choices Based Conjoint
Modeling & simulation
 Win / Loss analyses
 Elasticities nalyses &
simulation
Pricing Price Points / Pricing Alignment
Thought Proc.

Psycholgical
Pricing analyses

CBC / Perceptions

Price Points
Product price occurence
(in comparable sales situation)
9
8
7
6
5
4
3
2

1
0
80

85

90

95

100

105

110

115

Occurrences

Tools to help Measure Value Perception &
Willingness to pay & elasticities & to use Value as a
base for Pricing

9

P

Ind
Pricing & Customer Value
Process Performance tools
Pricing Process Performance

ns

Pricing Diagnostic

Pricing RACI

Pricing Thought Proc.

110

Pricing BSC

Pricing Alignment

Industry Pricing

115

Tools to help follow monitor, control & gradually
improve the strategic Pricing & Value management
capabilities of the company

10

Key Tools
 Pricing Balanced Score Card
 Pricing Diagnostics &
Improvement Roadmap
 Pricing Processes & RACI
 Pricing Thought Process
 Pricing Alignment reports
 Industry Pricing analyses &
decision support
Data Capabilities
Data Capabilities

Security and Data Privacy

Data Storage and Management
Functionality
Data Capabilities
Security and Data Privacy

• Secured environment
– All data is stored as necessary in a completely secured environment
• Microsoft Business Intelligence solutions
• MS SQL Server 2012 engine
• Sharepoint Server 2012, Powerpivot 2013

– Only project related personnel has access to data:
• Account Director
• Project Manager
• IS personnel 100% dedicated to project

• Data Privacy
– All Data kept confidential and Private
– Completely private space from other ongoing projects
• Server and Database
• Internal Network space and resources
Data Capabilities

Security and Data Privacy

Data Storage and Management
Functionality
Data Capabilities
Data Storage and Management

• MS Windows Server and SQL server technology fully adapted to
meet customer/account needs:
– Large data storage capability
• Able to adapt to any large size database

– Fully managed server environment with daily backups
• Data protection and restore services to previous versions

– Adaptable core processing power and internal memory
• Server Power adapted to size of database to match processing needs

– Fully dedicated server to customer / account
Data Capabilities

Security and Data Privacy

Data Storage and Management
Functionality
Data Capabilities
Functionality

Connectivity and Data Integration
Multiple Platform Support:
•Connection to nearly any data
source, from traditional relational
sources including like Oracle, SQL
Server, Sybase, DB2, Teradata,
Access, and any ODBC-compliant
platform.
•Connection to non-database sources
(including Excel and SharePoint) and
non-SQL systems (including
Salesforce.com, Business Objects,
and Oracle Business Intelligence
platforms).
•Run SQL queries against any of
these sources.
•Import Export Functionality
Data Capabilities
Functionality

Data Automation
•Scheduled Data downloads and
Uploads:



Download new data
Upload modified data

•Automation of tasks:
•

Calculations
 Applied logics and formulas
to data.

•

Data checks
 Data consistency

•

Transports
 Transport to any other linked
system for further analysis.
Data Capabilities
Functionality

Sync Validation
Scheduled synchronization:
•

Compare and synchronize data
between different data sources
to ensuring consistency and
validity.

•

Internal quality process
 Automated
 Manual

•

Rules validation
 Automated checks
 Reporting
Data Capabilities
Functionality

Advanced Analytics
•

Pre-build functionality for
speedy data analysis
 SQL queries
 Server Jobs

•

Automated queries to perform
cubed based data analysis
 Immediately available
reporting based on identified
needs.

•

Mathematical and Statistical
functions through SQL
services
 Capability to add or update
records on the go
Data Capabilities
Functionality

Data Cleansing
•

Identify and correct data
inconsistencies:





Format
Grouping
Relationships
Calculations

•

Maintain original data on
backup database for future
queries

•

Programmable cleansing
procedures to always perform
same actions once identified.

•

Reports availability for data
comparisons
Transactional Analyses
Key Tools
 Price evolutions
 Pricing & Value Waterfalls
 Price dispersion mapping
 Detailed variance analyses
 Time series
 Elasticities / Pricing dynamics
analysesC

Transaction analysis tools to help monitor, control
& manage Pricing Performance & identify
opportunities for improvement
22
Tool 1: Price Evolutions(Illustrative)
Plant Name
Industry Name
Custo Rev Segment Name
Product Family Code
Product Grp Code
Prod Rev Segment Name

(All)
(All)
5_VL
(All)
(All)
(All)

Pricing

Normal

Full Screen

64,00

SKU Unit Prices ($)

What it is:
Analyses Prices (or D&R)
Go to Product Pivot over time
evolutions
Go toMay be used for a single
Price Evolution
product or a group of products,
Go to SKU Elasticity
globally or by client segments /
Go to Product Elasticityby account manager.
channel, or
Go to Financial Pivot

32,00
Ac1
Ac10

16,00

Ac11

Ac12
Ac13

8,00

Ac14
Ac15
4,00

Ac16

Ac17
Ac18
2,00

1,00
nov.-07

juin-08

déc.-08

juil.-09

janv.-10

août-10

févr.-11

Go to Customer Elasticity

What it does:
provide visibility and insights
on evolutions to identify trends /
changes in dynamics or
correlations & opportunities &
threats that they represent

sept.-11

Tme Series (Weeks)

Corrective actions it may lead to:
Improved / more rational pricing on objectives.
Industry pricing actions to influence pricing dynamics
Price structure rebalancing
The stakes:
Together with other aspect of transactional analyses, typically results in bottom line improvement of up 4
% of sales in the first year
Page 23
Flexible tool integrated in Transactional
analysis

24
Tool 2: Dynamic Price Waterfall
(Illustrative)

Dynamic Waterfall Analysis

What it is:
Detailed analyses of
leakages (by type) that take
place between List price &
Pocket Margin.
May be used at Product,
Client, Segment or Market
level

100%
90%
80%
70%
60%
List Price
Results

Price
Concession

100%

Invoice
Price

Options

Warranty $ Financing

Prompt
Pay

92.7%

Margin/
COGS
14.1%

Leakages

7.3%

0.9%

1.0%

4.6%

1.4%

Series1

93%

92%

91%

86%

70.6%

85%

What it does:
provide visibility and control
of ‘hidden’ discounts and
costs to clarify the
contribution margin on a
given deal.

Corrective actions it may lead to:
Rationalization of discount & client conditions policies.
Improved control & exceptions management on Discounts & Client Conditions
Sales force support & Monitoring
The stakes:
Together with Price dispersion analyses, typically results in 2 to 4 % ROS improvement in first year
Level 2 Tools

Page 25
Page 25
Pricing

FULL

Dynamic Waterfall

USUAL

100%

ADJUST
COLUM

80%

60%
aa

40%

A Profile Selection

aa
aa
aa
aa
aa
aa
aa

20%

B Profile Selection

0%

6,5%

4,5%

13,6%

Fiscal Year

2009

10,4%

6,4%

4,5%

13,9%

Fiscal Month

(All)

Region Name

(All)

A-B

0,2%

0,0%

-0,3%

0,0%

0,0%

-0,6%

0,0%

0,0%

0,0%

0,0%

1,0%

-1,0%

0,0%

0,0%

0,2%

0,1%

0,0%

-0,3%

Region Name

(All)

Acct Mngr Name

(All)

aa

Acct Mngr Name

(All)

Customer Name

(All)

aa

Customer Name

(All)

Industry Name

(All)

aa

Industry Name

(All)

Custo Rev Segment Name

(All)

aa

Custo Rev Segment Name

(All)

Material GrP Name

(All)

aa

Material GrP Name

(All)

Product Name

(All)

aa

Product Name

(All)

Prod Rev Segment Name

(All)

aa

Prod Rev Segment Name

(All)

Plant Name

(All)

aa

Plant Name

(All)

26

NET NET MARGIN

10,5%

0,0%

Other Mktg Costs

0,0%

0,0%

Client Recruiting
Costs

0,0%

-40,1%

Client Mngmt
Costs

-41,2%

75,3%

Gross Margin

76,3%

2,0%

Client Technical
Costs

2,0%

2,0%

Cost of Goods
Sold

1,9%

7,0%

Net Sales

7,1%

0,0%

Unbilled
Guarrantees

0,0%

5,8%

Unbilled Services

5,2%

0,0%

Total Rebates

0,0%

0,9%

Invoiced Sales

0,9%

8,4%

Discretionary

8,1%

0,0%

Other Discounts

0,0%

100,0%

Full Truck
Discount

100,0%

102,6%

Early Payment
Discount

102,8%

B Profile

Volume Discount

A Profile

(All)

Sales Gross
Revenues

(All)

Fiscal Month

Theoretical
Revenues

Fiscal Year
Tool 3: Price Dispersion (Illustrative)
National
40%

What it is:
Analysis of discounts given as
a function of size of accounts.
May be used for a single
product or a group of products,
globally or by client segments /
channel, or by account manager.

Lack of control &
discipline

Large discounts
given to small
accounts
/ not taken away
from reduced

Avg Discount

Average discount

30%

20%

What it does:
provide visibility and control of
actual logic & discipline in the
implementation of Client
conditions & discounts.

Standard volume discount
Large accounts put
at risk by unfair
treatment

10%

0%
0

50,000

100,000

150,000

Size of account (Yearly revenues €)

Corrective actions it may lead to:
Rationalization of discount & client conditions policies.
Improved control & exceptions management on Discounts & Client Conditions
Sales force support & Monitoring
The stakes:
Together with Price dispersion analyses, typically results in bottom line improvement of up 4 % of sales
in the first year
Page 27
Price Dispersion Tool
All

Disc. & Reb. Selection

Selected
Selected

List to Max Price Disc.

Selected

Early Payment Discount

Selected

Full truck Discount

Selected

Discretionary Discount

Selected

Rebates
Unbilled Services

Selected

Unbilled guarrantees

Selected

Client Management Costs

Selected

Recruiting Costs Alloc

Selected

Marketing Costs Alloc

Selected

Max to Client Price Disc.

Selected

USUAL
SCREEN

ADJUST AXES

AUTO
AXES

Selected

10

Dynamic Dispersion Map
Map Options

StdVolume Discount

0

Y: Disc. & Reb. (% Gross Sales) Map - Y:
Dynamic Dispersion

X: Gross Sales
Bubbles: Gross Profit

-10
-20

30

Apply Zoom
Y MAX

-40
-50

220% Speed

Detected

-30
Manual & Auto Zoom

Unexplained Disc

FULL
SCREEN

MAP
Dynamic Dispersion Map - Y: Disc. & Reb. (% Gross Sales) , X: Gross Sales

Pricing

0% Apply

Y MIN

-140% Speed
1 Speed

1

12 911 Apply
-90 Speed

10

Apply
X MAX

2 000

X MAX
X MIN
Detected

-60
-4 000

Customer Name

(All)

Market Name

(All)

Market Segment Name

(All)

Customer Breath Name

(All)

Custo Rev Segment Name

(All)

Material GrP Name

(All)

Product Family Name

(All)

Product Grp Name

(All)

Plant Name
Prod Hier Name
Prod Rev Segment Name

(All)
(All)
(All)

a
a
a

100%

Manual Y MIN

X MIN

Profile B

D&R & Other Mktg. (% (% Net Sales) Profit (% Net Sales)
COGS Gro
Gross
Gross Sales

D&R & Other Mktg. (% (% Net Sales
COGS Gro
Gross Profit

Code

Gross Profit (%
Net Sales)

(All)

16 000

COGS (% Net
Sales)

Acct Mngr Name

a
a
a
a
a
a
a
a
a
a

14 000

D&R & Other
Mktg. (% Gross
Sales)

(All)

12 000

Gross Sales

Region Name

Profile A

10 000

Gross Profit (%
Net Sales)

a

Gross Sales

Top Ten

DATA TABLE

B

8 000

COGS (% Net
Sales)

(All)

6 000

D&R & Other
Mktg. (% Gross
Sales)

Industry Name

4 000

Gross Sales

(All)

2 000

Auto Graph Nº

2009

Fiscal Month

0

A

Manual Graph Nº

Fiscal Year

a
a
a
a
a

Manual Y MAX

-2 000

Region Name

(All)

22

West

West

2_S

12 752

-47,51%

52,43%

47,57%

12 911

-5,06%

54,21%

45,79%

Acct Mngr Name

(All)

23

West

West

3_M

11 197

-45,09%

53,40%

46,60%

10 842

-3,96%

54,54%

45,46%

Customer Name

(All)

2

Central

Central

2_S

9 752

-54,42%

57,84%

42,16%

9 476

-4,18%

58,45%

41,55%

Market Name

(All)

3

Central

Central

3_M

9 106

-53,63%

60,02%

39,98%

8 766

-3,78%

60,78%

39,22%

Market Segment Name

(All)

12

North

North

2_S

8 683

-55,21%

59,48%

40,52%

8 822

-4,00%

60,60%

39,40%

Customer Breath Name

(All)

17

South

South

2_S

7 717

-49,86%

53,82%

46,18%

7 260

-2,98%

53,93%

46,07%

Custo Rev Segment Name

(All)

13

North

North

3_M

7 518

-50,55%

57,43%

42,57%

7 246

-2,92%

57,01%

42,99%

Material GrP Name

(All)

18

South

South

3_M

6 956

-46,67%

55,16%

44,84%

6 596

-2,57%

56,50%

43,50%

Product Family Name

(All)

7

East

East

2_S

6 904

-56,40%

59,16%

40,84%

6 835

-3,18%

60,83%

39,17%

Product Grp Name

(All)

8
24
4

East
West
Central

East
West
Central

3_M
4_L
4_L

6 356
3 291
3 022

-56,01%
-44,08%
28
-50,53%

63,09%
57,92%
62,25%

36,91%
42,08%
37,75%

6 160
3 415
2 706

-2,82%
-1,14%
-1,04%

63,28%
55,29%
61,17%

36,72%
44,71%
38,83%

Plant Name
Prod Hier Name
Prod Rev Segment Name

(All)

Change Type
of Analysis 1

Change Type of
Analysis 2

Region

Custo Rev S

Region

Custo Rev
Segment

10%

-43% Apply

Detected

Detected

10%

Fiscal Year

2010

Fiscal Month

(All)

Industry Name

(All)

(All)
(All)

-90
Consistency Concept
Levers
-

Discounts
Rebates
Sales Costs
Mktg. Costs
(Others Costs)

Different levels of Levers
delivering the same result:
Inconsistent

Results

Results

Market
-

Sales
Margin
SoW & MS
Value Perception
Customer Satisfaction
(Others Results)

Levers correlated to
Results: Consistent

Levers

Levers

Using the Pricing Toolbox, we measure The
impact of Pricing Levers on Performance:
Are they consistent?

Results
Efficiency Concept
Using the Pricing Toolbox, we measure The Pricing
Levers’ Efficiency:

Do they provide a positive ROI?

Results

Market

Levers

More Levers /
Less Results:
Black Hole

-

- Levers /
-- Results:
Inefficient

Evolution
of Levers

+

-- Levers
-Results:
Efficient

++ Levers /
+ Results:

+ Levers /
++ Results:

Inefficient
Evolution
of Results

/

-

Efficient

+

Less Levers /
More Results:
Managers’ Dream

Improving efficiency drives TOP LINE impact
Efficiency Concept
Using the Pricing Toolbox, we measure The Pricing
Levers’ Efficiency:

Do they provide a positive ROI?

Results

Market

Levers

More Levers /
Less Results:
Black Hole

-

- Levers /
-- Results:
Inefficient

Evolution
of Levers

+

-- Levers
-Results:
Efficient

++ Levers /
+ Results:

+ Levers /
++ Results:

Inefficient
Evolution
of Results

/

-

Efficient

+

Less Levers /
More Results:
Managers’ Dream

Improving efficiency drives TOP LINE impact
Effectiveness Concept
Using the Pricing Toolbox, we measure Levers
Level Effectiveness:
Are we hitting the soft spot?

Levers
-

Discounts
Rebates
Sales Costs
Mktg. Costs
(Others Costs)

Ineffective
Implementation zones

-

Sales
Margin
SoW & MS
Value Perception
Customer Satisfaction
(Others Results)

Effective
Implementation zone
P=1

Sales

SoW

P=1

SoW

Results

Market
Tool 5: Variance Analysis
Revenue Variance
(UnitPrice T2 * UnitVolume T2 ) - (UnitPrice T1 * UnitVolume T2 )

Price Variance
(Unit PriceT2 - Unit PriceT1) * Unit VolumeT2

Menu-Tier Variance
(MenuTier(T2)_OldUnitPrice x VolumeT2) - (UnitPriceT1 x VolumeT2)

Item-Price Variance
(UnitPriceT2 x VolumeT2) - (MenuTier(T2)_OldUnitPrice x VolumeT2)

Promotional Item Price Variance
tbd - will be a special component of item-price

Client Conditions & Discount Variance

What it is:
Analysis of variance in sales revenues.
Price variance
Volume variance
With additional detail on demand
May be used for a single product or a
group of products, by Sales rep or by client
segments / channel.

tbd - will be a special component of item-price

Volume Variance
(Unit VolumeT2 - Unit Volume T1) * Unit PriceT1

Mix Variance
(Unit VolumeT2 - (Unit Mix%T1 * Total VolumeT2)) * Unit PriceT1

Quantity Variance

What it does:
provide visibility of key evolutions of
revenues and drivers for variance.
Helps monitor & manage pricing strategy
, campaigns & discounting policies

((Unit Mix%T1 * Total VolumeT2)-Unit VolumeT1) * Unit PriceT1

Corrective actions it may lead to:
Price adjustments.
Launch of campaigns & reactive actions
Competitive actions
The stakes:
Strong monitoring of Price & volume performance at any level – key driver to discipline & change
management
Variance Analysis tool – Impact Summary

Pricing

Contribution to Revenue Variance

REVENUE
PRICING
TIER
PRICE
PROMO

VOLUME
PRODUCT MIX
QUANTITY
QTY PER CUSTOMER
TRAFFIC VOLUME
NEW/CLOSED STORES
CUSTOMERS/STORE

$172 212
$394 409
$361 927
$32 482

-$222 197
$135 047
-$357 244
-$54 482
-$302 761
$196 605
-$499 366

Normal Screen
34

Full Screen
Variance Analysis tool – flexible analyses
KEY PRICING INDICATORS (KPI) SUMMARY
Menu-Tier Variance
Change
+$361 927
+3,0%
Item-Price Variance

Price Variance
+$394 409
+3,3%

+$32 482
+0,3%

Dine-In (Net)

AREA
REGION
T1
T2

+$172 212
+1,4%

# Menu Items
BE Total
0,41 per Cust 2,37
0,41 per Cust

+$1 252 523

2,36
Product Mix Variance

Qty Per Cust. Var

Advertising index
Brand Loyalty Index (BLI)

(sample)

+$135 047
+1,1%

Volume Variance

-$54 482
-0,5%

Quantity Variance

-$222 197
-1,8%

+$196 605
+1,6%

Customer Count Var

-$357 244
-3,0%

Cust. per Store Var

Controllable Factors

-$302 761
-2,5%

Opening/Closing Var

CPR Index

Uncontrollable Factors
Weather Index
Competitive Index
Total Hours of Operation
Loc. Accessibility Index
Comp. Rev Changes

-$499 366
-4,1%

Daypart: All
Cust. Count (total)
T1
9 608 658
T2
9 402 908
Difference (#)
-205 750
Difference (%)
-2,14%

BER Total
9 608 658
9 402 908
-205 750
-2,14%

Total (Net)

%
######
######

SD
1,9%
1,9%
-0,0%

35

Carry Out (Net)
+$1 080 311

Beverage Incidence Rates (Daypart = All)
CD
Hot Mlk/Jce Kids Other Total BE Total Impact / Mnth
2,5% 7,7% 1,4% 1,0% 0,3% 14,7% 86,0%
-$156 008
2,5% 7,4% 1,4% 1,0% 0,3% 14,5% 85,0%
+0,0% -0,3% -0,0% -0,0% +0,0% -0,3% -1,0%
Tool 5: Time Series (Illustrative)
Plant Name
Industry Name
Custo Rev Segment Name
Product Family Code
Product Grp Code
Prod Rev Segment Name

(All)
(All)
5_VL
(All)
(All)
(All)

Pricing

Normal

Full Screen

64,00

SKU Unit Prices ($)

What it is:
Analyses Prices (or D&R)
Go to Product Pivot over time
evolutions
Go toMay be used for a single
Price Evolution
product or a group of products,
Go to SKU Elasticity
globally or by client segments /
Go to Product Elasticityby account manager.
channel, or
Go to Financial Pivot

32,00
Ac1
Ac10

16,00

Ac11

Ac12
Ac13

8,00

Ac14
Ac15
4,00

Ac16

Ac17
Ac18
2,00

1,00
nov.-07

juin-08

déc.-08

juil.-09

janv.-10

août-10

févr.-11

Go to Customer Elasticity

What it does:
provide visibility and insights
on evolutions to identify trends /
changes in dynamics or
correlations & opportunities &
threats that they represent

sept.-11

Tme Series (Weeks)

Corrective actions it may lead to:
Improved / more rational pricing onbjectives.
Industry pricing actions to influence pricing dynamics
Price structure revbalancing
The stakes:
Together with other aspect of transactional analyses, typically results in bottom line improvement of up 4
% of sales in the first year
Page 36
Flexible tool integrated in Transactional
analysis
Selected
Selected
Selected
Selected
Selected
Selected
Selected
Selected
Selected
Selected
Selected
Selected
Selected

FULL
SCREEN

0

Pricing

-50

3000

-100

2500

Lines in Rigth Axe: Rebates
Columns in Left Axe: Gross Sales

-150

Apply Zoom
Lines MAX

-200
1500
-250
1000

-300

500

-350

0

-400

Detected

Lines MIN
Detected

Col. MAX
Detected

Col. MIN
Detected

Manual Lines MAX

Industry Name

(All)

Market Name

(All)

Market Segment Name

(All)

Product Name

(All)

Glob SoW Name

(All)

Customer Name

(All)

1
1
1
2
2
2
3
3
3
4
4
4
5
5
5
6
6
6
7
7
7
8
8
8
9
9
9
10
10
10
11
11
11
12
12
12
TOTAL LOOK AT
TOTAL PROFILE
TOTAL LOOK AT/TOTAL PROFILE

Week Name

7

Gross Sales Rebates

1 249
3 138
3 229
3 077
2 065
2 232
2 067
2 117
1 583
2 633
2 792
2 638
28 820
114 594
25,1%

Rebates

A-Z

6

Gross Sales

Manual
Calendar
Auto
Graph
Week Calendar
Graph Nº
Nº
Code

5

-140
-340
-358
-347
-235
-247
-232
-242
-172
-300
-315
-289
-3 217
-12 636
37
25,5%

8

9

10

11

Disc. & Reb. (% Gross Sale Gross Sales) Rebates
Gross Profit (% Net Sales

12
Net Sales

Manual Lines MIN

230 Speed
-64 Apply
-60 Speed
-434 Apply
21 335 Speed
3 852 Apply
-90 Speed
589 Apply
1 Col. MAX
0 Col. MIN

Gross Sal

Gross Sales
(% Total)

(All)

Data Table

4

Net Sales

(All)

Acct Mngr Name

3

Rebates

Region Name

2

Gross Sales

(All)

1

Gross Profit
(% Net Sales)

2009

Month

a
a
a
a
a
a
a
a
a
a
a
a
a
a
a
a
a
a
a
a
a
a

Disc. & Reb.
(% Gross
Sales)

Year

USUAL
SCREEN

Dynamic Disband Graph

2000
Manual & Auto Zoom

Unexplained Disc
StdVolume Discount
List to Max Price Disc.
Early Payment Discount
Full truck Discount
Discretionary Discount
Rebates
Unbilled Services
Unbilled guarrantees
Client Management Costs
Recruiting Costs Alloc
Marketing Costs Alloc
Max to Client Price Disc.

Time Series - (Lines in Rigth Axe: Rebates-Columns in Left Axe: Gross Sales)

3500

Map Options

All

Levers Selection

-30,16%
-28,15%
-29,74%
-28,58%
-28,55%
-29,57%
-30,65%
-30,12%
-28,97%
-29,80%
-28,95%
-29,82%
-11,16%
-11,03%
101,2%

41,02%
44,12%
41,12%
44,01%
45,85%
43,42%
40,30%
42,64%
44,14%
43,15%
43,49%
43,50%
43,13%
63,85%
67,5%

1 249
3 138
3 229
3 077
2 065
2 232
2 067
2 117
1 583
2 633
2 792
2 638
28 820
114 594
25,1%

-140
-340
-358
-347
-235
-247
-232
-242
-172
-300
-315
-289
-3 217
-12 636
25,5%

872
2 254
2 269
2 197
1 475
1 572
1 434
1 480
1 124
1 849
1 984
1 852
20 361
127 229
16,0%

1,09%
2,74%
2,82%
2,68%
1,80%
1,95%
1,80%
1,85%
1,38%
2,30%
2,44%
2,30%
25,15%
100,00%
25,1%

Year
Month

2009
(All)

Region Name

(All)

Acct Mngr Name

(All)

Industry Name

(All)

Market Name

(All)

Market Segment Name

(All)

Product Name

(All)

Glob SoW Name

(All)

Customer Name

(All)

10
10
17
10
500
0
Tool 6: Dynamic evolutions & elasticity

(Illustrative)
All
Selected
Selected
Selected

Change in Price (%)

Selected

14
Map Options

Selected

FULL
SCREEN

MAP
Dynamic Evolution Map - Y: Net Price , X: Volume (Units)

Pricing

12
10

Selected
Selected

8

Selected
Selected

6

Selected
Selected

Manual & Auto Zoom

4

Selected
Selected

2
0

Y MIN

Detected

X MAX
Detected

X MIN

Manual Y MAX

-1

3
B

Profile A

4

5

6

Manual Y MIN

0% Speed

What it does:
200% Speed
1000%
5% Apply
provide visibility and control of
10000%
-90% Speed
actual dynamics & relationships
0% Apply
between 200% components &
price
100% X MAX
X MIN
performance
-90%

COGS (% Net
Sales)

Gross Profit (%
Net Sales)

Gross Sales

D&R & Other
Mktg. (% Gross
Sales)

1 708

-40,08%

56,70%

43,30%

1 513

-0,43%

Gross Profit (%
Net Sales)

D&R & Other Mktg. (% (% Net Sales Profit
COGS Gro
Gross

Gross Sales

54,25%

45,75%

Acct Mngr Name

(All)

44,20%

Customer Name

(All)

Fiscal Year
Corrective Change Type
actions Change Type of lead to:
it may
Analysis 2
of Analysis 1
Fiscal Month
Improved Pricing & client conditions policies.
Code
Industry Name
Earlier identificationCusto Revcompetitive threats & changes in industry dynamics
of
Region
Region Name
Segment
Targeted price adjustment based on expected impact
20

South

South

5_VL

10000%

-11% Apply

COGS (% Net
Sales)

D&R & Other Mktg. (% (% Net Sales) Profit (% Net Sales)
COGS Gro
Gross
Gross Sales

D&R & Other
Mktg. (% Gross
Sales)

Change in Volume (%)
Top Ten

DATA TABLE

AUTO
AXES

Profile B

Gross Sales

a
a
a
a
a
a
a

2

Auto Graph Nº

a

1

A

Manual Graph Nº

a
a
a
a
a

0

ADJUST AXES

What it is:
Dynamic Evolution Map
Analysis of evolution of Price
Y: Net Price
Dynamic Evolution
- Y: Net Price , X:
(and – orMapD&R)Volume (Units) how they
and
X: Volume (Units)
Impact Volumes or Margins.
Bubbles: Gross Profit
30
May be used for a single
product or a group of products,
Apply Zoom
globally 10000% client segments /
or by
Y MAX
100% Speed
Detected
11% Apply
channel, or by account manager.

Detected

-2

USUAL
SCREEN

The stakes:
15
North North
5_VL
1 241
-41,13%
55,04%
44,96%
1 102
-0,34%
55,80%
19
4_L
1 808
-44,50%
57,28%
KeySouth South price adjustments & improved 42,72% 1realization56,90%
to finer
price 580 -0,52%

2010
(All)
(All)
(All)

43,10%

Market Name

(All)

18

South

South

3_M

6 956

-46,67%

55,16%

44,84%

6 596

-2,57%

56,50%

43,50%

Market Segment Name

(All)

14

North

North

4_L

2 204

-48,10%

57,27%

42,73%

1 992

-0,75%

58,24%

41,76%

Customer Breath Name

(All)

17

South

South

2_S

7 717

-49,86%

53,82%

46,18%

7 260

-2,98%

53,93%

46,07%

Custo Rev Segment Name

(All)

Page 38
Dynamic Evolution / elasticity Tool
All

Disc. & Reb. Selection

Selected

List to Max Price Disc.

Selected

Early Payment Discount

Selected

Full truck Discount

Selected

Discretionary Discount

Selected

Rebates

Selected

Unbilled Services

Selected

Unbilled guarrantees

Selected

Client Management Costs

Selected

Recruiting Costs Alloc

Selected

Marketing Costs Alloc

Selected

Max to Client Price Disc.

Selected

USUAL
SCREEN

ADJUST AXES

AUTO
AXES

Dynamic Evolution Map

14
Map Options

Selected

StdVolume Discount

12
10

Y: Net Price

Dynamic Evolution Map - Y: N

X: Volume (Units)
Bubbles: Gross Profit

30

8

Apply Zoom
Y MAX

4
2
0

100% Speed

Detected

6
Manual & Auto Zoom

Unexplained Disc

FULL
SCREEN

MAP
Dynamic Evolution Map - Y: Net Price , X: Volume (Units)

Pricing

11% Apply

Y MIN

0% Speed
-11% Apply

X MAX

200% Speed

1000%

Detected

5% Apply
-90% Speed

10000%

0% Apply
X MAX

200%

X MIN

-90%

X MIN

Manual Y MAX

-1

Customer Name

(All)

Market Name

(All)

Market Segment Name

(All)

Customer Breath Name

(All)

Custo Rev Segment Name

(All)

Material GrP Name

(All)

Product Family Name

(All)

Product Grp Name

(All)

Plant Name

(All)

a

D&R & Other Mktg. (% (% Net Sales
COGS Gro
Gross Profit

Code

Gross Profit (%
Net Sales)

(All)

D&R & Other Mktg. (% (% Net Sales) Profit (% Net Sales)
COGS Gro
Gross
Gross Sales

COGS (% Net
Sales)

Acct Mngr Name

a
a
a
a
a
a
a
a
a
a

Profile B

D&R & Other
Mktg. (% Gross
Sales)

(All)

100%

Manual Y MIN

Gross Sales

Region Name

6

Gross Profit (%
Net Sales)

a

Profile A

5

COGS (% Net
Sales)

(All)

Gross Sales

Top Ten

DATA TABLE

B

4

D&R & Other
Mktg. (% Gross
Sales)

Industry Name

3

Gross Sales

(All)

2

Auto Graph Nº

2009

Fiscal Month

1

A

Manual Graph Nº

Fiscal Year

a
a
a
a
a

0

Region Name

(All)

20

South

South

5_VL

1 708

-40,08%

56,70%

43,30%

1 513

-0,43%

54,25%

45,75%

Acct Mngr Name

(All)

15

North

North

5_VL

1 241

-41,13%

55,04%

44,96%

1 102

-0,34%

55,80%

44,20%

Customer Name

(All)

19

South

South

4_L

1 808

-44,50%

57,28%

42,72%

1 580

-0,52%

56,90%

43,10%

Market Name

(All)

18

South

South

3_M

6 956

-46,67%

55,16%

44,84%

6 596

-2,57%

56,50%

43,50%

Market Segment Name

(All)

14

North

North

4_L

2 204

-48,10%

57,27%

42,73%

1 992

-0,75%

58,24%

41,76%

Customer Breath Name

(All)

17

South

South

2_S

7 717

-49,86%

53,82%

46,18%

7 260

-2,98%

53,93%

46,07%

Custo Rev Segment Name

(All)

4

0

4_L

3 022

-50,53%

62,25%

37,75%

2 706

-1,04%

61,17%

38,83%

Material GrP Name

(All)

21

West

West

1_VS

2 044

-51,31%

50,96%

49,04%

1 932

-0,81%

51,62%

48,38%

Product Family Name

(All)

9

East

East

4_L

1 974

-54,95%

64,78%

35,22%

1 718

-0,73%

63,79%

36,21%

Product Grp Name

(All)

1

0

1_VS

1 759

-59,30%

55,62%

44,38%

1 568

-0,77%

57,77%

42,23%

Plant Name

(All)

Change Type
of Analysis 1

Region

Change Type of
Analysis 2

Custo Rev
Segment

39

10000%

Detected

Detected

-2

10000%

Fiscal Year

2010

Fiscal Month

(All)

Industry Name

(All)
Client Conditions & Discount Variance
tbd - will be a special component of item-price

Volume Variance

Value analysis & measurement Tools

(Unit VolumeT2 - Unit Volume T1) * Unit PriceT1

Mix Variance

(Unit VolumeT2 - (Unit Mix%T1 * Total VolumeT2)) * Unit PriceT1

Quantity Variance

((Unit Mix%T1 * Total VolumeT2)-Unit VolumeT1) * Unit PriceT1

Value Analysis
EVC / EVIU

Value Maps / curves

Win / Loss

Pricing Process Performan

Elasticities

Key Tools
 Economic Value Modeling
Pricing BSC
Pricing Diagnostic
 Value Map & Curves
 Choices Based Conjoint
Modeling & simulation
 Win / Loss analyses
 Elasticities nalyses &
simulation
Pricing Price Points / Psycholgical
Thought Proc. Pricing Alignment

Pricing analyses

CBC / Perceptions

Price Points
Product price occurence
(in comparable sales situation)
9
8
7
6
5
4
3
2

1
0
80

85

90

95

100

105

110

115

Occurrences

Tools to help Measure Value Perception &
Willingness to pay & elasticities & to use Value as a
base for Pricing

40
Client Value
Logic / Approach

– “Rational”
• Financial Value Measurement (FVM) /
Expected value in use (EVIU)
• Cost to customer without product minus
cost to customer with product

– “Emotional”
• Price elasticity
• Perceived value of ‘qualitative’ attributes

Analysis / Tools
FVM/EVIU
Simulation of client
level impact

Transactional analysis
/ observed elasticities
Discount / Rebates
elasticities
Win / Loss analyses
Key Buying Factors
Choice based conjoint/
Perceived price/value
Tool 7: Economic Value to Clients

(Illustrative)

Total
Value
€2029 !

Total
Benefit

What it is:
Objective evaluation of
economic value to client of our
offering versus next best
competitive alternative.
Developed by target segment
and or for individual clients.
Can be adapted to supply an
interactive sales support tool

€ 123

€ 2 260
€ 2 137

€ 3 00

€ 2 00
Increased Longer Life
Efficiency

Incr
Maint
Cost

Total
Costs

€ 5 00
Conversion
Costs

Total
Prem.
€1760

€369 Best

Alternative

What it does:
Analyses & visualizes the
Value of our offering

Actions it may lead to:
Development of targeted offers (focusing on attributes that create value for clients)
Can provide a very effective support tool for Sales force
Targeted communication & marketing
The stakes:
In period of High pricing turbulence (such as now), typically results in bottom line improvement of up to 4
% through better ability to communicate value to clients
If used in the context pf a new product launch (or revamp), it often results in bottom line improvement of
10% or more through value based pricing

Page 42
EVC Tool – Synthesis table

43
EVC Tool – Value Waterfall

44
EVC Tool – Value Hierarchy

45
EVC Tool – Stakeholders Value Priorities

46
EVC Tool – Value Lever Logic

47
EVC Tool – Value Lever economic Model

48
Tool 8: Segmented Competitive Value Maps
Segmented Customer Value Map
Competitive Value Maps
(Segment X, Market B, 2008)

Relative Price

Value
Disadvantaged

What it is:
Analysis & mapping of competitive.
Prices
Value (perceived or measured)
May be used for a single product or a group of
Dell
products, globally or by client segments /
Compaq/HP
channel.

1.50

Competitor 4
Competitor 1
0.50

Competitor 3
1.00
Competitor 2

Value
Advantaged

1.50

Clone
Toshiba
What
Fair Value Line

it does:
provide visibility and control of Value & Price
positioning of Products by segment.
Helps define effective Value / Pricing
segmentationtegic

0.50

Relative Value (Perceived /measured)
Relative Perceived Value

Corrective actions it may lead to:
Price adjustments.
Improved proved targeting of Price & Value proposition &segmentation
Support to Sales force in Value Selling
The stakes:
Varies considerably. Repositioning/ Retargeting of Value Proposition may often result in double digit price
increases or Volume increases
Page 49
Value Map Tool -

50
Tool 9: CBC / Perception Analysis

(Illustrative)

What it is:
T he most effective methodology
for measuring ‘Qualitative’ Value
perception & willingness to pay &
developing Price response /
elasticity models
Attributes elasticity not limited to
price but can include other key
factors affecting WTP

Actions it may lead to:
More accurate & effective price & value positioning.
Identification & improvement of other levers that influence clients decisions
Improved competitive tactics & positioning

What it does:
Identifies & quantifies key
decision drivers
Model the impact of changes in
price or performance on key
‘attributes’

The stakes:
Performant approach to price optimization in many markets / industries.Typically results in bottom line
improvement of up to 10 %
Page 51
Tool 10: Win / Loss Analysis

(Illustrative)

What it is:
Systematic & regular evaluation
of reasons of Wins & losses (or
significant changes in Share of
Accounts at clients).
Criteria will include our &
competitive prices but also
conditions & buyer profile to
identify drivers
What it does:
Help identify & quantify key
decision drivers
Helps optimize price positioning
Actions it may lead to:
More accurate & effective price positioning.
Identification & improvement of other levers that influence clients decisions
Improved competitive tactics & positioning
The stakes:
Performant approach to price optimization in deal driven B2B environment.Typically results in bottom line
improvement of up to 4 %
Page 52
Win / Loss analysis tool

Detailed modeling of „Win Probability‟ as a function of Discount level
53
Tool 12: Price Points Analysis

(Illustrative)

Product price occurence
(in comparable sales situation)

What it is:
Identification of Psychological
price points from a customers’
perspective & their impact on
demand
Criteria will include our &
competitive prices but also
conditions & buyer profile to
identify impact

9
8
7
6
5
4
3
2

1
0
80

85

90

95

100

105

110

115

Occurrences

Actions it may lead to:
More accurate & effective price points positioning.
Improve price alignments along the product range & vis a vis competition
Improved competitive tactics & positioning

What it does:
Identification & measurement of
price points
Estimated impact of potential
price realignments / price points
optimization

The stakes:
Performant approach to price optimization impulse / image driven product ranges or industries with high
pricing rivalry
Page 54
Marketing & Sales Support Tools
Key Tools
 Share & competitive
performance monitoring
 Peer Pricing & Value selling
support
 Portfolio analyses
 Analyses of performance on
key Value attributes
 Campaign effectivenes
measurement & modeling
 Competitive & Pricing
Intelligence tools

Tools to help support Strategic Marketing
& Sales with a value focus & Marketing
effectiveness improvements
55
Tool 13: Portfolio Pricing Dashboard
AM: John Smith –
Client Portfolio
Client

Client
Rev.
(YTD)

Client Vol. Disc.
Growth Margin Band Vol.
(%)
(YTD) (Ann.) Band

ABC

1.2M€

6%

ACB

8.1M€

32% 28% XL1

XL1

BAC

0.2M€

1%

29% M1

BCA

3.2M€

-12%

21% L2

Total

3.2M€

-2%

29%

31% L1

Control 2
Net Price Check

Control 1
Volume Band
Except. Curr.
(N/Y & Disc
Auth) (%)

L2

Disc.
Ok’d
(%)

Renego.
(previous)

(Illustrative)

Client Conditions
Monthly Monitoring
Report
Renego.
(next)

Incentive
Score
(Sales Rep)

14%

14%

09/07

09/08

25

17%

18%

02/07

02/08

75

M2

18%

11%

06/07

06/08

1

L2

25%

18%

08/07

01/08

-20

17%

18%

On Time

354

YTL

6

Monitoring 5
Calculation of
Salesman‟s incentive

Previous.
year

Control 3
Exception Handling

Monitoring 4
Renegociations

What it is:
Systematic & regular
Dashboard providing
indication of performance &
guidance on Client portfolio.
Criteria used may vary by
sector and based on
strategic priorities
What it does:
Monitoring tool
Support to sales force in
execution of Pricing strategy

Actions it may lead to:
Better targeting of pricing actions by sales force.
Identification of Price increase opportunities or imminent price threats
Improved monitoring of portfolio performance
The stakes:
Higher effectiveness in Pricing execution. Typically results in bottom line improvement of up to 2%

Page 56
Tool 14: Peer Pricing (Illustrative)
What it is:
Support to sales force by
providing contextual information
on similar offers (price
conditions, features & outcome).
Key is identification of
comparable deals & collection of
relevant information
What it does:
provide visibility on what is
feasible / reasonable
Provides reassurance & peer
pressure to perform
Actions it may lead to:
More effective pricing by sales force (better margins).
Stronger emulation amongst sales force
Elimination of ‘way over-/under- priced offers’
The stakes:
Similar to Win/Loss - approach to price optimization in deal driven B2B environment. Typically results in
bottom line improvement of up to 4 %
Page 57
Peer Pricing Tool

58
Tool 15: Portfolio Analysis / Price Structure Mapping

(Illustrative)

Segmented Price Structure Maps
(Segment X, Market B, 2008)

Full Price / Ha (€)

Product4

Product 3
Product 3

Product 2

What it is:
Analysis & mapping of segmented Product
range.
Prices
Product performance
May be used for a group of products, globally or
by client segments / channel.
What it does:
provide visibility and control of coherence of
product Price & Performance positioning.
Can be used competitively to identify
competitive opportunities / threats

Product Performance (Protection index)

Corrective actions it may lead to:
Price adjustments.
Improved proved positioning of Products
Rationalization of product range
The stakes:
Depending on initial state 1 to 3 % improvement in average realized price
Page 59
Tool 16: Rating Performance / Value Curves
Competitors Value Graphs
9,0
8,0
7,0
6,0
ACME

5,0

Comp 1
4,0

Comp 2

3,0

What it is:
Analysis & mapping of competitive.
Value performance
Performance on attributes
May be used for a single product or a group of
products, globally or by client segments /
channel.

2,0
1,0
0,0

Weight

56

1

1

10

13

19

Ship
Complete

Defects

Range

Service

Shipment
Date

Price

What it does:
provide visibility and control of Value positionin
of Products by segment.
Identifies key attributes by segment
Helps define effective Value segmentation

Region: Central
Segment: Price Driven

Corrective actions it may lead to:
Value proposition adjustments
Improved targeting of Price & Value proposition &segmentation
Support to Marketing force in product development / Product attributes
The stakes:
Varies considerably. Repositioning/ Retargeting of Value Proposition may often result in double digit price
increases or Volume increases
Market Name
Industry Name
Custo Rev Segment Name
Product Family Code
Product Grp Code
Prod Rev Segment Name

Pricing

(All)
(All)
(All)
(All)
(All)
(All)

Normal Screen

Full Screen

Tool 17: Promotional Performance analysis (Illustrative)
Column Labels

Avg (x)
Price change (y) vs Volume Change Price

(2008-2009 -

Avg Price

2009 2008
2009
Rev 2009 Prod Hier
by Product )
#VALUE! #VALUE! Gross Rev
Product Code
1 695
2,63
2,63
4 181 Ac1
1 572
34,10
34,14
44 413 Ac13
1 170
39,45
39,42
57 360 Ac15
1 363
42,16
42,17
56 952 Ac16
1 460
44,70
44,66
53 414 Ac17
1 331
47,18
47,31
73 339 Ac18
1 534
50,00
49,85
66 983 Ac19
1 408
5,24
5,26
7 604 Ac2
1 248
55,33
55,24
74 468 Ac21
Ac18
1 479
60,46
60,42
84 845 Ac23
1 375
63,08
62,90
88 276 Ac24
1 416 Ac15 70,99
70,84
108 300 Ac27
20%
30%
40%
1 406
78,91
78,88
119 755 Ac30
1 181
81,35
81,36
120 448 Ac31
1 375
84,15
84,17
119 143 Ac32
1 652
87,07
86,69
100 272 Ac33
1 547
89,32
89,10
119 633 Ac34
1 332
92,10
91,75
127 072 Ac35
1 312
94,75
94,53
125 885 Ac36
1 499
97,37
97,11
135 000 Ac37
1 256
99,62
100,07
124 493 Ac38
1 472
102,62
102,63
149 513 Ac39

Discount Offeredc (% List price)

2011 – Promotional Performance analysis

Row Labels
Ac1
Ac1
Ac1
Ac1
Ac1
Ac1
Ac1
Ac2
Ac2
Ac2
Ac2
Ac2
-40%
-30%
Ac3
Ac3
Ac3
Ac3
Ac3
Ac3
Ac3
Ac3
Ac3
Ac3

--

-20%

Product Code
Vol
Ac1
Ac13 1%
Ac15
Ac16
Ac17
Ac18
Ac19 1%
Ac2
Ac2
Ac21
Ac23 Ac1
Ac13
Ac24
Ac16
0%
Ac27
-10%
0%
10%
Ac30
Ac31
Ac19
Ac32
Ac33-1%
Ac34
Ac35
Ac36
Ac37
Ac38-1%
Ac39

++

Vol Gr
-6%
-17%
24%
-1%
-18%
16%
-12%
3%
8%
-5%
2%
8%
8%
25%
3%
-30%
-13%
4%
2%
-7%
-1%
-1%

Apparent
elast

Pr Gr
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%
0%

43,02
159,98
342,24
159,69
-226,76
-62,23
-42,85
-8,74
48,24
-66,91
7,52
36,16
207,86
-1861,22
-216,68
-68,35
-53,16
10,27
6,56
-27,14
2,07
79,69

Go to Financia

Go to Product

Go to Price Ev

What it is:
Analysis or profit & volume to SKU Ela
Go
impact of promotions.
can be used any type ofGo to Product E
promotional / sales animation
action to evaluate ROI ofGo to Customer
action.
What it does:
provide visibility and control of
actual performance of action,
including stock effects &
cannibalization, to provide
improved vision of actual &
relative performance

Sales Impact (% LT Lift)

Corrective actions it may lead to:
Re-adust marketing budget to support most effective actions.
Best practice transfer (Test, Learn & generalize)
Improved targeting of promotions
The stakes:
20 to 40% improvement in Marketing ROI
Page 61
Detailed analysis of impact of promotions on
volume & bottom line

Optimization of promotional effectiveness
62
Tool 18: Benchmarking &
Competitive Intelligence
Category xxx - Average Daily Rate Comparison
(as function of rental duration)
90
80
Avis

70

Hertz

60

Europcar

50

What it is:
Systematic & regular
monitoring & benchmarking of
competitors ‘Sell-In’ & ‘Sell-out’
prices at relevant levels
Key ingredient of Pricing
Intelligence

Easy Rentacar

40

ADA

30

eSixt

20

Budget

10

What it does:
provide ability to react faster &
smarter to competitive price
movements

RentaCar

0
1

3

5

7

9

11

13

15

Corrective actions it may lead to:
Better anticipation / faster reaction to changes in competitive prices
Identification of Price increase opportunities or imminent price threats
Stronger sales pitch
The stakes:
In period of High pricing turbulence (such as now), typically results in bottom line improvement of up to 2
% through better anticipation of - / faster reaction to - price movements
Page 63
Pricing Performance Management tools
Pricing Process Performance
Pricing BSC

Pricing Diagnostic

Pricing RACI

Pricing Thought Proc.

Pricing Alignment

Industry Pricing

Tools to help follow monitor, control & gradually
improve the strategic Pricing & Value management
capabilities of the company

64

Key Tools
 Pricing Balanced Score Card
 Pricing Diagnostics &
Improvement Roadmap
 Pricing Processes & RACI
 Pricing Thought Process
 Pricing Alignment reports
 Industry Pricing analyses &
decision support
Tool 19: Pricing BSC & Dashboards

(Illustrative)

What it is:
Balanced scorecard – used to
monitor globally performance &
development of pricing strategy.
Criteria used may vary by
sector and level of analysis
What it does:
provide visibility & control of
implementation of Pricing
strategy

Corrective actions it may lead to:
Better anticipation / faster reaction to changes in Industry Pricing Dynamics.
Better & balanced monitoring & control of performance, faster ability to react
Improved ability to manage change & performance improvement over the longer term
The stakes:
Strong monitoring of Price Strategy performance & change management at any level – key driver to
Global performance
Page 65
66
Pricing BSC – A key management tool

67
Tool 20: Pricing Diagnostic & Roadmap
(Illustrative)

What it is:
Diagnostic– evaluates current
level of performance vs Best
practices on all aspects of
Pricing management.
Roadmap : identifies key levers
for improvement of pricing
performance improvement &
provides concrete
recommendations & actions
plans to follow to get there
What it does:
Key tool to support sustainable
performance improvement

Corrective actions it may lead to:
Clarifies where we are and where we need to go.
Aligns & organizes the company around the required change management effort to achieve improvement
Helps prioritize & organize action for optimal effectiveness
The stakes:
Best approach to achievable sustainable’ performance improvement

Page 68
69
70
71
72
Tool 21: Pricing Proccess RACI (Illustrative)
What it is:
Defines & organizes participant
roles & responsibilities in all
pricing processes.
Defines calendar & organizes
to ensure effective collaboration
& consensus building

What it does:
provide visibility, coordination
& control of all key pricing
processes

Corrective actions it may lead to:
Improved coordination of stakeholders.
Conflict reduction, improved consensus building
Improved prioritization / more rational arbitrage between alternative plans
The stakes:
Effective management of Pricing & Value across the company

Page 73
Pricing RACI - Overview

74
Pricing RACI – Country/Process detail

75
Tool 22: Pricing Thought Process

(Illustrative)

What it is:
A ‘qualitative’ process to
support more rational / effective
Pricing decision making – when
data availability is insufficient.
A tool to capitalize on
managers collective expertise to
improve decisions & develop
consensus
What it does:
Provide a strong logical
framework to help focus
discussion, rationalize them &
facilitate consensus

Corrective actions it may lead to:
Better Decision making.
Improved consistency across divisions and time
Improved consensus
Development of Pricing & Value culture
The stakes:
Improved Pricing management & consensus
Page 76
77
78
79
Tool 23: Pricing Alignment
Category xxx – 1 Day Rental package comparison
(as function of Km driven)

300

100
70
250
60
90
200
150

200
100
85
90
150

300
130
110
90
150

400
160
135
110
150

500
190
160
130
150

600
220
185
150
150

700
250
210
170
150

150

800
280
235
190
150

Variable

Short Trip

What it is:
Visualization of positioning &
attractiveness if alternative
packages as a function of nt
usage
Key ingredient of Pricing
coherence management

Long Trip

100

Illimité

50
0
0

100

200

300

400

500

600

700

What it does:
provide ability to improve
pricing coherence & better
position offers to meet client
usage characteristics

800

Corrective actions it may lead to:
Better positioning of packages & prices
Identification of Price increase opportunities
Stronger sales pitch better fit to needs
The stakes:
In segmented markets – with high price visibility, typically results in volume increases improvement of up
to 10 % through better fit of offer to needs
Page 80
Window - Shadow - Shade
Window

5-15%

40-65%

Key, high visibility offers requiring
precision pricing, based on perceived value
(if possible) or on detailed, accurate
competitive & costing info.

Shadow

10-30%

15-25%

Strongly related to window
products in terms of perceived
value & purchasing decision 
margin based pricing driven by
window products

Shade

55-75%

10-45%

incidental, low visibility products with
low impact on perceived value or
buying decision  cost based pricing
with high margin
81
Tool 24: Industry Pricing Dynamics Assessment
(Illustrative)

What it is:
Systematic & regular
assessment of Industry pricing
Dynamics.
Criteria used may vary by
sector and for Commodities vs
specialty

What it does:
provide visibility and
anticipation of industry level
pricing movements

Corrective actions it may lead to:
Better anticipation / faster reaction to changes in Industry Pricing Dynamics.
Identification of Price increase opportunities or imminent price threats
Improved monitoring of industry level indicators

The stakes:
In period of High pricing turbulence (such as now), typically results in bottom line improvement of up to 4
% through better anticipation of price movements
Page 82
Tool 24: Industry Pricing

(Illustrative)

Page 83
Price dynamics assessment
Price Dynamics assessment

Criteria to M onitor

Weighting

Channel Concentration

Customer

7

Channel Alignment with Example Corp (Loyalty)

10

Customers Profitability & Willingness to Pay

Communicatio
n

5
8

Price Followership Likelihood & Reaction Delay

5
4

Competitive Costs Position

Costs

Value Index / Cost to use advantage

Price Premium against best Value Competitor

Competitor

5

Industry Concentration

Consumer

6

Consumers Profitability & Willingness to Pay

7

Forecasted Costs Evolution

10

Communication Leadership

7
10

Free Capacity Relative Position

Capacity

Competitive / Media Signalling

10

Projected Supply / Demand Ratio

6

Channel Inventory Level

10

Chg vs last period

Chg from last Chg

Current Period
Ariston

6 C's Pricing
Drivers

Current Period

Since Last Period
Ariston

Since Last Price Change
Ariston

Score

2,6
2,7
2,8
2,8
4,6
4,0
3,9
5,0
3,4
3,9
4,4
4,4
3,8
2,9
2,9

110
Ariston

Ariston

GT Corn

2,7
3,7
4,2
3,7
4,4
2,6

3,6

Projected M arket Price Evolution

Score

GT Corn

0,0
0,0
0,1
0,6
0,1
0,6
0,0
1,2
-0,1
0,7
-0,1
-0,1
0,3
0,7
0,8

0,02
0,40
0,54
0,37
-0,14
0,42
0,293
7%

Price Change Recommendations
Directional
84
% change proposed

increase recommended
10%

Score

0
-0,4
-0,7
-0
0,2
0,7
1,7
1,2
-0,3
0,8
0,7
1,3
3,8
0,2
0,3

GT Corn
1

-0,26

2
3

0,10

4
5
6

1,08

7
8

0,34
1,05

9
10
9
10
11

1,56

12
13

0,715
18%
Value Sharing analysis & decision support

85
Open Scenario
Save as
Statistics & simulation tools
Stats & Simulations
Pricing Simulators

Portfolio Simulator

Network Simulator

D & R Savings

Segm. & Clusters

Regressions & stats

Pricing Process Performance

Analytical & simulation tools to help support
Strategic Decision Pricing Diagnostic
making on Pricing & Value
Pricing BSC
Pricing RACI
Strategies & implementation
86

Key Tools
 Pricing & Value modeling &
simulation
 Portfolio simulation
 Network simulation &
optimization
 Simulation of impact of
alternative Pricing or D&R
 Segmrentation & clustering
tools
 Regression & statiistical tools
Tool 25: Pricing Simulator (Illustrative)

What it is:
Systematic & regular
assessment of Industry pricing
Dynamics.
Criteria used may vary by
sector and for Commodities vs
specialty

What it does:
provide visibility and
anticipation of industry level
pricing movements

Corrective actions it may lead to:
Better anticipation / faster reaction to changes in Industry Pricing Dynamics.
Identification of Price increase opportunities or imminent price threats
Improved monitoring of industry level indicators

The stakes:
In period of High pricing turbulence (such as now), typically results in bottom line improvement of up to 4
% through better anticipation of price movements
Page 87
Pricing Simulator – Single product

88
Pricing Simulator – Competitive dynamics

89
Tool 26: Portfolio Pricing Simulator (Illustrative)
Product Selection for analysis

FULL
SCREEN

USUAL
SCREEN

Check / Uncheck All
Accuspray
Hypak Components
SCF
Hypak Bulk Barrels

Hypak Componets
Bulk

Hypak SCF Barrels
Hypak Plunger Rods
Hypoint Needles
Monovial
Preventis

Readifill Barrel

Rdf Components
Rdf Olunger Rods
Uniject
Sterifill Barrels
Sterifill Components

Accuspray barrel
Hyp BSCF/BCF Stopper
Hyp NSCF/NCF Stopper
Hyp TSCF/TCF Stopper
Hypak Comp SCF Other
Hyp Bulk Barrel Luer
Hyp Bulk Barrels Ndl
Hyp Bulk Ndl Shield
Hyp Bulk Plast Comps
Hyp Bulk PRTC
Hyp Bulk RNS
Hyp Bulk Stp/Byp Stp
Hyp Bulk Tip Caps
Hyp SCF Barrel Luer
Hyp SCF Barrel Ndl
Hyp SCF Barrel Ndl Physiolis
Hypak Plunger Rods
Hypoint Needles
Monovial Stopper
Monovial Vials
TS Needle Guard
Preventis
Preventis Other
Rdf Bulk Stopper
Rdf RTS Barrels Luer
Rdf RTS Barrels Ndl
Rdf RTS Stopper
Rdf SCF Barrel Luer
Rdf SCF Barrels Ndl
Rdf Comp Others
Rdf Plunger Rods
Reservoir
S-fill SCF Brrl Luer
Sterifill Plungr Rod
Sterifill Stppr

Run Impact
Analysis

Go to Impact
Analysis

Go to Product
Synthesis

Go to Product
Hypotheses

Go to Prodiuct
Client Detail

What it is:
Decision support tools to
simulate / optimize pricing
across a porfolio of Products or
countries, taking into
consideration elasticities, price
corridors & potential competition
between ranges

Go to Impact
Menu

Go to Main
Menu

What it does:
Optimization & coordination of
pricing across the portfolio

Corrective actions it may lead to:
Implementation of price corridors.
Differentiating offers to better serve different markets / optimoize value capture
Targeted Price increases / decreases

The stakes:
In period of High pricing turbulence (such as now), typically results in bottom line improvement of up to 4
% through better optimization & coordination of prices
Page 90
Tool 26: Portfolio Pricing Simulator (Illustrative)
Corridors

Synthesis

Recalc Full Scen

Multi-country pricing optimization - modulated by country €)

Back to Integ
Region

Country
### US
Canada
North America
Germany
UK
France

Country Level Pricing Options
Reimbursement
Price Constraints / Objective
Scenario
TRUE CoPay

Profit Optimization
Profit Optimization
1

Fixed price
#### No Reimb. Fixed price

5

Regional Corridor
#### No Reimb. Regional Corridor
3
Regional Corridor
#### No Reimb. Regional Corridor
3
Regional Corridor
#### No Reimb. Regional Corridor
3

Scenario constraints

Min PTW Max PTW
28,79 €

32,79 € OptIm

34,00 €

50,00 €

32,00 €

36,00 € OptIm
36,00 € OptIm

50,95 €

32,00 €

82%

37,77 €

33,57 €

36,00 € OptIm
36,00 € OptIm

57,17 €

32,00 €
32,00 €

Sweden

32,00 €

36,00 € OptIm
36,00 € OptIm

Russia

Profit Optimization
#### No Reimb. Profit Optimization
1

16,00 €

192,86 € OptIm

Europe

PTW

Est. Share Profit
Margin % (%)
Index

746,67 € OptIm

32,00 €

Spain

Public
Price

Performance achieved in Scenario

17,00 €

Regional Corridor
#### No Reimb. Regional Corridor
3
Regional Corridor
#### No Reimb. Regional Corridor
3
Regional Corridor
#### No Reimb. Regional Corridor
3

Italy

Per product
results

32,00 €

32,00 €

Revenue
Index

37,03 € 148,10 €

96%

51%

480%

442%

41,34 €

80%

42%

100%

99%

478%

439%

43%

100%

100%

83%

42%

100%

100%

32,00 €

82%

29%

99%

97%

50,56 €

32,00 €

82%

42%

99%

96%

55,55 €

35,58 €

84%

31%

96%

96%

44,57 €

36,00 €

84%

45%

87%

92%

53,59 €

29,77 €

81%

44%

100%

100%

99%

98%

28,79 €

36,00 €

8,13 €

145,52 € OptIm

39,02 €

25,34 €

77%

43%

100%

100%

8,13 €

20,47 € OptIm

22,80 €

20,45 €

83%

38%

97%

99%

### Korea

Profit Optimization
#### No Reimb. Profit Optimization
1
Profit Optimization
#### No Reimb. Profit Optimization
1
Profit Optimization
#### No Reimb. Profit Optimization
1

3,06 €

10,12 € OptIm

12,60 €

10,08 €

65%

44%

63%

79%

### China

Profit Optimization
#### No Reimb. Profit Optimization
1

8,13 €

53,15 € OptIm

22,76 €

13,39 €

74%

39%

100%

100%

98%

99%

96%

96%

96%

96%

414%

372%

Australia
### Japan

APAC
Mexico
Brazil
Latin America

Grand Total

16,25 €

Profit Optimization
No Reimb. Profit Optimization
1

12,50 €

#### No Reimb. Profit Optimization
1
Profit Optimization

-2,00 €
25,00 €

40,00 €
128,12 € OptIm
OptIm
80,00 €

37,95 €

24,29 €

76%

67%
Tool 27: Retail Network Pricing Simulator (Illustrative)
Teboil

TypFuel

98E

Date

Brand: Teboil Fuel: 98E - ROS vs Share of Choice, by
station
(bubble size proportional to revenues)

04/01/2010

12%

10%

ROS %

Optimization Parameters Optimization Performance
Criteria

ROS
SoC

Weight Constr. (>)

ROS % SoC %

0,10%

Optim.

6 397 €

2,4%

31,9%

50%

18,00%

Initial

4 509 €

2,3%

28%

Station level Data

Optimize MultiStations pricing
Gross

Row Labels Nb Comp
Prev Prc ev Prev Marg
R
VarCost / Ltr Profit Min Pr MaxPr Price
Gr
Profit
Aura
3 ##### 6 682 €
388 € 1,542 €
94 € 1,605 € 1,739 € 1,661 €
118 €
8%
Espoo
6 ##### 37 978 € 2 654 € 1,462 € 1 320 € 1,538 € 1,666 € 1,551 €
1 494 €
Hämeenkyrö
3 ##### 6 434 €
455 € 1,471 €
147 € 1,540 € 1,668 € 1,579 €
151 €
Hämeenlinna
6 ##### 2 772 €
271 € 1,465 €
-37 € 1,535 € 1,663 € 1,543 €
340 €
6%
Heinola
3 ##### 3 233 €
229 € 1,516 €
-22 € 1,569 € 1,700 € 1,602 €
27 €
Helsinki
6 ##### 11 852 €
924 € 1,475 €
-1 € 1,532 € 1,660 € 1,543 €
723 €
Huittinen
2 ##### 5 972 €
426 € 1,448 €
143 € 1,584 € 1,629 € 1,584 €
144 €
4%
Hyvinkää
3 ##### 11 792 €
767 € 1,412 €
397 € 1,491 € 1,616 € 1,544 €
491 €
Kärsämäki
Ilomantsi
3 ##### 5 897 €
414
172
1,581 € 1,713
Kokkola € 1,512 € Espoo € Janakkala Ilomantsi€ 1,626 € Hyvinkää €
Huittinen 170
Heinola
Jämsä
2 ##### 5 095 €
330 € 1,509 €
91 € 1,564 € 1,694 € 1,628 €
95 €
Kauniainen
HämeenkyröAura
Kiiminki
Jämsä
Kaustinen
2%
Helsinki
Juva
Janakkala
4 ##### 6 578 €
548 € 1,478 €
205 € Kaavi € 1,681 € 1,594 €
1,552
205 €
Juva
3 ##### 3 472 € Kerimäki€ 1,493 €
274
54 € 1,547 € 1,676 € 1,591 €
91 €
Kaavi 0%
4 ##### 5 179 €
401 € 1,506 €
101 € 1,579 € 1,710 € 1,612 €
117 €
SoC % €
Kankaanpää
2
334 € 1,518 €
110 € 40% € 1,70450% 1,639 €
1,573
€
113
0%
10%##### 4 914 €
20%
30%
60%
Kärsämäki
4 ##### 1 722 €
149 € 1,463 €
75 € 1,535 € 1,663 € 1,545 €
134 €
Kauniainen
2 ##### 3 636 €
304 € 1,481 €
91 € 1,538 € 1,666 € 1,592 €
107 €
-2%
Kaustinen
4 ##### 4 202 €
413 € 1,494 €
101 € 1,571 € 1,702 € 1,610 €
124 €
Kempele
2 ##### 5 526 €
385 € 1,517 €
139 € 1,573 € 1,704 € 1,639 €
144 €
Kerimäki
3 ##### 1 678 €
154 € 1,519 €
4 € 1,571 € 1,702 € 1,636 €
29 €
-4%
Kiiminki
2 ##### 1 590 €
286 € 0,546 €
35 € 0,639 € 0,692 € 0,666 €
33 €
Kokkola
5 ##### 12 538 €
979 € 1,487 €
388 € 1,561 € 1,691 € 1,626 €
307 €

Profit

50%

Station
Aura
Espoo
Hämeenkyrö
Hämeenlinna
Heinola
Helsinki
Huittinen
Hyvinkää
Ilomantsi
Jämsä
Janakkala
Juva
Kaavi
Kankaanpää
Kärsämäki
Kauniainen
Kaustinen
Kempele
Kerimäki
Kiiminki
Kokkola

Price
1,661 €
1,551 €
1,579 €
1,543 €
1,602 €
1,543 €
1,584 €
1,544 €
1,626 €
1,628 €
1,594 €
1,591 €
1,612 €
1,639 €
1,545 €
1,592 €
1,610 €
1,639 €
1,636 €
0,666 €
1,626 €

Mod
Revenue
5 743 €
49 623 €
6 719 €
12 690 €
5 196 €
37 160 €
4 982 €
10 063 €
5 883 €
4 571 €
7 532 €
5 045 €
6 316 €
4 560 €
3 919 €
4 591 €
6 056 €
5 239 €
2 495 €
1 584 €
10 536 €

SoC

Gross
Profit

ROS %
46,0%
28,5%
39,6%
24,5%
30,0%
21,0%
51,6%
54,2%
42,5%
46,7%
36,8%
36,8%
36,2%
50,5%
25,7%
45,1%
35,3%
51,3%
19,6%
44,7%
17,7%

What it is:
Systematic Daily price
Station Profile Database
Quality optimization in highly price
competitive environments
Station Level Price Impact
Can be used to optimize
Price Share
Station Level Optimization in a network, taking inti
pricing
Station Level Decision
consideration local competition &
Network demand
Optimization
Competitive Pricing DB

2,1%
3,0%
2,2%
2,7%
0,5%
1,9%
2,9%
4,9%
2,9%
2,1%
2,7%
1,8%
1,9%
2,5%
3,4%
2,3%
2,1%
2,7%
1,2%
2,1%
2,9%

118 €
1 494 €
151 €
340 €
27 €
723 €
144 €
491 €
170 €
95 €
205 €
91 €
117 €
113 €
134 €
107 €
124 €
144 €
29 €
33 €
307 €

Navigation

Brand

What it does:
Simulates / optimizes pricing
based on specific competitive
conditions & capitalizing on
historically measured elasticities

-6%

Corrective actions it may lead to:
Improved daily pricing to support overall marketing strategy & objectives
Faster reaction / anticipation of competitive moves
The stakes:
1 to 3% improvement in pricing realization… may be key in markets subject to very intense price
competition

Page 92
Network Pricing Simulator – Competitive database
Brand ServQ

Ähtäri
ABC
Ähtäri
Neste
Ahvenanmaa/Åland
Shell
Ahvenanmaa/Åland
St1
Alajärvi
Neste
Alajärvi
Shell
Alavus
ABC
Aura
ABC
Aura
Shell
Aura
Teboil
Espoo
ABC
Espoo
Neste
Espoo
Shell
Espoo
St1
Espoo
Teboil
Espoo
Ysi5
Eura
ABC
Eura
Neste
Forssa
ABC
Forssa
Shell
HämeenkyröABC

LocQ
4
7
2
2
7
7
6
6
5
7
4
7
2
7
5
5
6
7
2
6
8

Est Margin
Fixed Costs
Est Profit
2010
2010
765 446 €
634 141 €
131 306 €
1/1/10 #######
600 348 €
552 411 €
47 937 €
1/1/10 #######
523 166 €
513 961 €
9 205 €
1/1/10 #######

From

7
6
4
5
6
5
5
8
3
8
7
4
7
8
5
5
6
6
6
4
7

Station Profile Database

to

Navigation

Location

Quality Impact Analysis
Station Level Price Impact
Price Share Trade-Off

1/1/10 #######

604 869 €

527 374 €

77 496 €

1/1/10 #######

580 282 €

551 339 €

28 943 €

1/1/10 #######

556 772 €

511 229 €

45 543 €

Station Level Decision Support

1/1/10 #######

1 156 361 €

1 166 020 €

-9 659 €

Network Optimization

1/1/10 #######

606 556 €

552 489 €

54 067 €

1/1/10 #######

379 495 €

355 500 €

23 995 €

1/1/10 #######

698 248 €

665 290 €

32 958 €

1/1/10 #######

2 802 155 €

2 580 634 €

221 521 €

1/1/10 #######

2 789 870 €

2 610 026 €

179 844 €

1/1/10 #######

2 647 168 €

2 150 629 €

496 539 €

1/1/10 #######

5 175 726 €

4 886 357 €

289 370 €

1/1/10 #######

3 062 354 €

2 916 488 €

145 866 €

1/1/10 #######

3 246 528 €

3 165 562 €

80 966 €

1/1/10 #######

533 067 €

480 939 €

52 129 €

1/1/10 #######

597 229 €

586 904 €

10 326 €

1/1/10 #######

565 716 €

533 519 €

32 196 €

1/1/10 #######

564 044 €

552 906 €

11 138 €

1/1/10 #######

928 792 €

868 337 €

60 454 €

93

Station Level Optimization

Select where you want to go

Competitive Pricing DB
Network Pricing Simulator – Modeling (1)

Full Screen

Teboil

Modeled vs Measured impact of Service & location quality on normalized share
(2010, Brand: Teboil )

Normal

Start Regression

Regression Results

Competitive Pricing DB

25,0%

Row Labels Qual Shr Impact Ind LocQ Ind Qual Shr Impact
ServQ
ServQ
LocQ
Qual Shr Impact Q Shr Impact
Mod
Aura
5,6%
117%
126% 20,0%
5,6%
116,7%
126,3%
5,6%
5,4%
Espoo
-2,7%
100%
83%
-2,7%
100,0%
83,3%
-2,7%
-2,4%
Hämeenkyrö
-6,5%
80%
71%
-6,5%
80,0%
70,6%
-6,5%
-6,3%
Hämeenlinna
-5,7%
129%
43% 15,0%
-5,7%
128,6%
42,9%
-5,7%
-5,1%
Heinola
-15,9%
43%
33%
-15,9%
42,9%
33,3%
-15,9%
-15,3%
Helsinki
-7,4%
71%
71% 10,0%
-7,4%
70,6%
70,6%
-7,4%
-7,2%
Huittinen
6,4%
123%
127%
6,4%
123,1%
127,3%
6,4%
6,1%

Regression Statistics
Multiple R 0,992269
R Square 0,984598
Adjusted R Square
0,984027
Standard Error
0,008709
Observations
57

Hyvinkää
Ilomantsi

Navigation

Station Profile Database

ANOVA

7,0%
-1,9%

111%
120%

141%
75%

5,0%
-1,9%

110,5%
120,0%

Jämsä
Janakkala
-20,0%
Juva
Kaavi
Kankaanpää

-10,7%
9,0%
-15,0%
-2,3%
2,7%
-3,3%

40%
108%
-10,0%
117%
145%
108%

67%
171%
-5,0%
60%
84%
67%

-10,7%
9,0%
0,0%
0,0%
-2,3%
2,7%
-5,0%
-3,3%

40,0%
66,7%
-10,7%
-10,9%
107,7%
171,4%
9,0%
10,8%
5,0%
10,0% -2,3% 15,0% -3,9% 20,0%
116,7%
60,0%
145,5%
84,2%
2,7%
2,4%
107,7%
66,7%
-3,3%
-3,9%

Regression
Residual
Total

Kärsämäki
Kauniainen
Kaustinen
Kempele

-7,9%
-3,2%
7,8%
-1,5%

47%
67%
145%
100%

86%
120%
123%
92%

47,1%
66,7%
145,5%
100,0%

85,7%
120,0%
123,1%
92,3%

-7,9%
-3,2%
7,8%
-1,5%

-7,5%
-0,7%
7,9%
-1,1%

Coefficients
Standard Error t Stat
Intercept -0,24419 0,004335 -56,329908
X Variable 10,103344 0,003434 30,094693
X Variable 20,140246 0,003522 39,8241346

Kerimäki

-5,2%

40%

107%

-5,2%

40,0%

107,1%

-5,2%

-5,3%

Kiiminki

-4,8%

40%

100%

-4,8%

40,0%

100,0%

-4,8%

-6,3%

86%

-20,0%
-1,5%

108,7%

86,2%

-1,5%

-1,1%

Kokkola

-1,5%

109%

7,0%

-7,9%
-3,2%
-10,0%
7,8%
-1,5%
-15,0%

141,2%
75,0%

7,0%
-1,9%

6,8%
-1,5%

SUMMARY OUTPUT

Station Level Price Impact
Price Share Trade-Off

Station Level Optimization
Station Level Decision Support

Network Optimization
df

94

Quality Impact Analysis

SS
MS
F
Significance F
2 0,261807 0,13090368 1725,99507 1,1608E-49
54 0,004095 7,5842E-05
56 0,265903
P-value
1,1861E-49
2,0088E-35
1,0348E-41

Lower 95%
-0,2528846
0,0964593
0,1331856

Upper 95%
-0,2355021
0,11022865
0,1473065

Select where you want to go

Brand

62
62
Network Pricing Simulator – Modeling (2)

Full Screen

Impact of relative Price position (X) on relative share (Y)
(2010, Brand: A24, Station: Kouvola)
Row Labels
140%
A24
A24
A24
130%
A24
A24
120%
A24
A24
A24
110%
A24
A24
100%
A24
A24
A24
90%
A24
A24
80%
A24
A24
A24
70%
A2498%
A24

Zone
Kouvola
Kouvola
Kouvola
Kouvola
Kouvola
Kouvola
Kouvola
Kouvola
Kouvola
Kouvola
Kouvola
Kouvola
Kouvola
Kouvola
Kouvola
Kouvola
Kouvola
Kouvola
Kouvola 99%
98%
Kouvola

Regression Results

Date
Average of Rel Share Average of Rel Price Rel Share Rel Price
01/01/2010
64%
100,7%
64%
101%
02/01/2010
48%
101,8%
48%
102%
03/01/2010
58%
101,2%
58%
101%
04/01/2010
52%
101,6%
52%
102%
05/01/2010
91%
99,6%
91%
100%
06/01/2010
88%
99,7%
88%
100%
07/01/2010
76%
100,3%
76%
100%
08/01/2010
51%
101,5%
51%
101%
09/01/2010
50%
101,5%
50%
102%
10/01/2010
87%
99,9%
87%
100%
11/01/2010
68%
100,6%
68%
101%
12/01/2010
81%
99,9%
81%
100%
13/01/2010
95%
99,5%
95%
99%
14/01/2010
90%
99,7%
90%
100%
15/01/2010
75%
100,1%
75%
100%
16/01/2010
56%
101,1%
56%
101%
17/01/2010
107%
99,2%
107%
99%
18/01/2010
72%
100,4%
72%
100%
19/01/2010100%
99%
100% 61%
101%
101%100,9%
102% 61%102% 101%103%
20/01/2010
88%
99,5%
88%
100%

Start Regression
Competitive Pricing DB

SUMMARY OUTPUT
Regression Statistics
Multiple R 0,977051
R Square 0,954629
Adjusted R Square
0,954504
Standard Error
0,040874
Observations 365

Normal

Station Profile Database
Quality Impact Analysis
Station Level Price Impact

Price Share Trade-Off
Station Level Optimization

ANOVA
df
Regression
Residual
Total

SS
MS
F Significance F
1 12,76001 12,76001 7637,68 7E-246
363 0,606452 0,001671
364 13,36647

Station Level Decision Support
Network Optimization

Coefficients
Standard Errort Stat P-value Lower 95%
Upper 95% 95,0% 95,0%
Lower Upper
Intercept 24,31444 0,2692 90,32125 7E-251 23,7851 24,8438 23,7851 24,8438
X Variable 1-23,4824 0,268696 -87,3938 7E-246 -24,0108 -22,954 -24,0108 -22,954

95

Select where you want to go

A24 Kouvola
DI

Navigation

Brand Zone
TypFuel
Network Pricing Simulator – Decision support
Station & Date

Optimization Performance
Profit

Optimization parameters

ROS %

Criteria

SoC %

Weight

Constraints

Brand Zone

Teboil Punkalaidun

Optimized

374 €

1,9%

52,8%

ROS

30%

> 1,7%

Date

04/01/2010

Initial

356 €

2,2%

42%

SoC

70%

> 19%

Teboil Punkalaidun - performance by type of fuel

Optimize Station level pricing

12%

ROS %
10%
8%

Full Screen

Normal

6%

Station Profile Database

DI
95E

98E

0%
0%

10%

20%

30%

40%

50%

Quality Impact Analysis

SoC %
60%

70%

Navigation

2%

80%

-2%
-4%

Price Share Trade-Off
Station Level Optimization
Station Level Decision Support

-6%

Row Labels
95E
98E
DI
Grand Total

Station Level Price Impact

Price

Nb Comp
2
2
2
2

1,541 €
1,532 €
1,254 €

Mod Revenue
7 768 €
3 966 €
8 423 €
20 157 €

Share Index
0,93
1,06
1,18

SoC

Gross
Profit

ROS %
46,3%
52,9%
58,8%

1,2%
1,7%
2,6%

91 €
67 €
215 €

52,8%

1,9%

374 €

96

Select where you want to go

Competitive Pricing DB
4%

Network Optimization
1,544 €
1,565 €
1,300 €

37,7%
44,6%
52,6%

-9,1%
-8,4%
-0,4%
Network Pricing Simulator – Detailed Simulation
Station : Hämeenlinna - Date: 28 June - Price simulation / Optimization
Competitive Scenario Today

Changes (+ or -) from base scenario

TRUE

TRUE

TRUE

TRUE

TRUE

TRUE

Teboil

ABC

Neste

Seo

Shell

St1

Serv Q Today
6
3
Loc Q Today
2
5
Fuel Prices today Save Prices

7
8

8
4

2
5

Teboil

2
4

ABC

Neste

Seo

Shell

St1

Changes to Serv Q
Changes to Loc Q
Changes to Fuel Prices

95E

1,672 €

1,703 €

1,679 €

1,706 €

1,672 €

1,673 €

95E

-0,010 €

98E

1,706 €

1,782 €

1,773 €

1,724 €

1,756 €

1,706 €

98E

-0,060 €

DI

1,462 €

1,506 €

1,502 €

1,464 €

1,478 €

1,484 €

DI

Day

Share of Choice

Teboil

ABC

Neste

Seo

Shell

St1

95E

11,4%

9,0%

32,1%

20,0%

14,5%

13,1%

98E

16,7%

6,2%

24,6%

27,1%

6,7%

18,8%

DI

14,6%

7,8%

26,0%

30,6%

11,9%

9,1%

Revenues

34 309 €

20 608 €

72 340 €

64 479 €

30 251 €

31 812 €

2 273 €

1 949 €

6 306 €

4 971 €

2 422 €

2 240 €

Fixed Costs

584 €

1 002 €

2 196 €

1 558 €

889 €

623 €

Profit

766 € -

200 €

821 €

1 027 €

204 €

400 €

Margin

ROS
SoC

2,2%
13,6%

-1,0%
8,1%

1,1%
28,5%

1,6%
26,8%

0,7%
12,4%

1,3%
13,9%
97

223

Simulation Parameters

Projected Impact on Performance

28

Month

June 28

Location

Hämeenlinna
Hämeenlinna

Update
June

Optimization parameters

Optimize
_

Criteria
Return on Sales

Weight

Constraints

70%

>

1,0%

Share of Choice

30%

>

10,0%

Simulated Performance
Simulated
Initial

Profit
ROS % SoC %
766 €
2,2%
13,6%
375 €

1,5%

11,5%
Network Pricing Simulator – Network Optimization

Teboil

TypFuel

98E

Date

Brand: Teboil Fuel: 98E - ROS vs Share of Choice, by
station
(bubble size proportional to revenues)

04/01/2010

12%

ROS %

10%

Row Labels Nb Comp
Aura
8%
Espoo
Hämeenkyrö
Hämeenlinna
6%
Heinola
Helsinki
Huittinen
4%
Hyvinkää
Ilomantsi
Jämsä
2%
Janakkala
Juva
Kaavi 0%
Kankaanpää
0%
Kärsämäki
Kauniainen
-2%
Kaustinen
Kempele
Kerimäki
-4%
Kiiminki
Kokkola

Optimization Parameters Optimization Performance
Criteria

ROS
SoC

Weight Constr. (>)
50%

0,10%

Optim.

6 397 €

2,4%

31,9%

50%

18,00%

Initial

4 509 €

2,3%

28%

Gross

-6%

98

ROS % SoC %

Station level Data

Optimize MultiStations pricing

Prev Prc ev Prev Marg
R
VarCost / Ltr Profit Min Pr MaxPr Price
Gr
Profit
3 ##### 6 682 €
388 € 1,542 €
94 € 1,605 € 1,739 € 1,661 €
118 €
6 ##### 37 978 € 2 654 € 1,462 € 1 320 € 1,538 € 1,666 € 1,551 €
1 494 €
3 ##### 6 434 €
455 € 1,471 €
147 € 1,540 € 1,668 € 1,579 €
151 €
6 ##### 2 772 €
271 € 1,465 €
-37 € 1,535 € 1,663 € 1,543 €
340 €
3 ##### 3 233 €
229 € 1,516 €
-22 € 1,569 € 1,700 € 1,602 €
27 €
6 ##### 11 852 €
924 € 1,475 €
-1 € 1,532 € 1,660 € 1,543 €
723 €
2 ##### 5 972 €
426 € 1,448 €
143 € 1,584 € 1,629 € 1,584 €
144 €
3 ##### 11 792 €
767 € 1,412 €
397 € 1,491 € 1,616 € 1,544 €
491 €
Kärsämäki
3 ##### 5 897 €
414
172
1,581 € 1,713
Kokkola € 1,512 € Espoo € Janakkala Ilomantsi€ 1,626 € Hyvinkää €
Huittinen 170
Heinola
2 ##### 5 095 €
330 € 1,509 €
91 € 1,564 € 1,694 € 1,628 €
95 €
Kauniainen
HämeenkyröAura
Kiiminki
Jämsä
Kaustinen
Helsinki
Juva
4 ##### 6 578 €
548 € 1,478 €
205 € Kaavi
1,552 € 1,681 € 1,594 €
205 €
3 ##### 3 472 € Kerimäki€ 1,493 €
274
54 € 1,547 € 1,676 € 1,591 €
91 €
4 ##### 5 179 €
401 € 1,506 €
101 € 1,579 € 1,710 € 1,612 €
117 €
SoC % €
2
4 914 €
334 € 1,518 €
110 € 40%
1,573 € 1,70450% 1,639 €
€
113
10%#####
20%
30%
60%
4 ##### 1 722 €
149 € 1,463 €
75 € 1,535 € 1,663 € 1,545 €
134 €
2 ##### 3 636 €
304 € 1,481 €
91 € 1,538 € 1,666 € 1,592 €
107 €
4 ##### 4 202 €
413 € 1,494 €
101 € 1,571 € 1,702 € 1,610 €
124 €
2 ##### 5 526 €
385 € 1,517 €
139 € 1,573 € 1,704 € 1,639 €
144 €
3 ##### 1 678 €
154 € 1,519 €
4 € 1,571 € 1,702 € 1,636 €
29 €
2 ##### 1 590 €
286 € 0,546 €
35 € 0,639 € 0,692 € 0,666 €
33 €
5 ##### 12 538 €
979 € 1,487 €
388 € 1,561 € 1,691 € 1,626 €
307 €

Profit

Station
Aura
Espoo
Hämeenkyrö
Hämeenlinna
Heinola
Helsinki
Huittinen
Hyvinkää
Ilomantsi
Jämsä
Janakkala
Juva
Kaavi
Kankaanpää
Kärsämäki
Kauniainen
Kaustinen
Kempele
Kerimäki
Kiiminki
Kokkola

Price
1,661 €
1,551 €
1,579 €
1,543 €
1,602 €
1,543 €
1,584 €
1,544 €
1,626 €
1,628 €
1,594 €
1,591 €
1,612 €
1,639 €
1,545 €
1,592 €
1,610 €
1,639 €
1,636 €
0,666 €
1,626 €

Mod
Revenue
5 743 €
49 623 €
6 719 €
12 690 €
5 196 €
37 160 €
4 982 €
10 063 €
5 883 €
4 571 €
7 532 €
5 045 €
6 316 €
4 560 €
3 919 €
4 591 €
6 056 €
5 239 €
2 495 €
1 584 €
10 536 €

SoC

Gross
Profit

ROS %
46,0%
28,5%
39,6%
24,5%
30,0%
21,0%
51,6%
54,2%
42,5%
46,7%
36,8%
36,8%
36,2%
50,5%
25,7%
45,1%
35,3%
51,3%
19,6%
44,7%
17,7%

2,1%
3,0%
2,2%
2,7%
0,5%
1,9%
2,9%
4,9%
2,9%
2,1%
2,7%
1,8%
1,9%
2,5%
3,4%
2,3%
2,1%
2,7%
1,2%
2,1%
2,9%

118 €
1 494 €
151 €
340 €
27 €
723 €
144 €
491 €
170 €
95 €
205 €
91 €
117 €
113 €
134 €
107 €
124 €
144 €
29 €
33 €
307 €

Navigation

Brand
Tool 28: D & R Savings model (Illustrative)

What it is:
Interactive simulation of
potential impact of changes in
D&R policies
Who is affected?
How much?
Potential impact on
 demand & volumes.
Support to sales force in
explaining / implementing price
changes on their portfolio
What it does:
provide visibility and
anticipation of industry level
pricing movements
Corrective actions it may lead to:
Better planning / evaluation & selection of D&R changes.
Improved & faster implementation
Improved fairness

The stakes:
40 to 8 month delay in Implementation
20 to 60% fewer ‘exceptions’
Page 99
Estimating the impact of new Pricing Policy

Page 100
Evaluating Impact by Customer

15,0%

Year

(All)

Month

(All)

Region Name

(All)

Industry Name

(All)

Acct Mngr Name

(All)

Glob SoW Code

(All)

Market Name

(All)

Discounts and Rebates % of Gross Sales

Max. Disc. &
Rebates %

Pricing

Gross Sales Revenues & D&R Actual vs. Limit

70%
60%

Normal
Screen

50%
Full
Screen

40%
30%

20%
Market Segment Name
Price Driven
10%
Customer Name
(All)
Customer Breath Name
(All)
Custo Rev Segment Name
(All)
Product Name

(All)

Material GrP Name (All)
Product Grp Name

(All)

Prod Hier Name

(All)

0%

-10%
-20

0
20
Cust. Gross Sales Rev

40

Prod Rev Segment Name
(All)

Total D&R
(Current)

Sales Gross D&R % G.S.R.
Rev.
(Current)

Product Family Name(All)

7 139 205

74 082 396

9,6%

60

80
100
120
Customers Gross Sales Revenues

Maximum
D&R %

D&R
Applying
Max %

15,0%

6 165 641

101

140

160

New D&R % Disc. and Reb. Savings NOK
G.S.
8,3%

973 564

180
Tool 29: Segmentation & Clustering
90 000 000
80 000 000
70 000 000
60 000 000
50 000 000
Comp2

40 000 000

Comp1
30 000 000

What it is:
Segmentation of Clients / Consumers,
based on.
Attributes sought
Potential & willingness to pay
May be used for a single product or a
group of products, globally or by channel.

ACME

20 000 000

10 000 000
0
Value
Driven

Price
Driven

Delivery
Driven

Service
driven

Speed
Driven

Quality
driven

1

2

3

4

5

What it does:
Helps define effective Value / Pricing
segmentation
Help visualize weights / stakes &
priorities by segment.

6

Actions it may lead to:
Development of targeted offers.
Support to targeting by sales force
Targeted communication & marketing
The stakes:
Varies considerably. Segmentation & adaptation of Value Propositions may often result in double digit
price increases or Volume increases
Segmentation & Clustering – Market research
insights

103
Segmentation & Clustering – Behavioral Segmentation

104
Segmentation & Clustering – Behavioral Segmentation

105
Segmentation & Clustering – Behavioral Segmentation

106
Tool 23: Statistics & Regression Tools (Illustrative)

What it is:
Statistical tools to support in
depth analysis & modeling of
Pricing & Value
Clustering
CBC / Discrete choice
Logit Regressions
..

What it does:
Enables true insights &
sophisticated modeling

Corrective actions it may lead to:
Understanding causalities / Identififying trends
Ability to model / predict
Continous improvement based on historical data

The stakes:
Insights / price response modeling is at the root of Price optimization

Page 107
Statistical tools to prodide insights on causality
Share of Wallet vs Rating

Share of Wallet vs Rating - ACME
Customer Value Map

Competitors Value Graphs

(All)
(All)
East
(All)

7,0

1,50

9,0

90 000 000

8,0

80 000 000

Value
Disadvantaged

7,0

Pricing

6,0

Comp 1

4,0

0,50

Comp 2

1,00

Comp 2

3,0

Value
Advantaged

2,0

Value Graph Segment

1,0

Weight

1

1

Ship
Complete

Defects

Range

10

13

Service Shipment
Date

0
Price
Driven

Delivery
Driven

Service
driven

Speed
Driven

Quality
driven

2

3

4

5

6

USUAL
SCREEN

8,0
y = 4,0565e0,7579x
R² = 0,1959

7,5
7,0
6,5
6,0
5,5

5,0
4,5
4,0
3,5
3,0
0%

10%

20%

30%

40%

50%

60%
108

70%

80%

90%

4,5
4,0

4,0
3,5
3,0

3,0
Value
Driven

Price

FULL
SCREEN

5,0

3 311 727

3,5

10 000 000

19

"Share of Wallet (x) vs Rating (y)"

5,5
729 108

1 008 391

4,5

20 000 000

1

0,50
Relative Perceived Value

56

ACME

6,5
6,0

5,0
Comp1

30 000 000

7,0

1 104 148

5,5

Comp2

40 000 000

7,5

996 900

6,0

50 000 000

1,50

Fair Value
Line

Value Map Seg/Reg

0,0

8,0

SoW vs Rtg Clie

SoW vs Ratings

6,5

60 000 000

Comp 1

ACME

5,0

Segment Share

70 000 000

ACME
Relative Price

Segment
SegmentName
Region
Acct Mngr

100%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

0%

10%

20%

30%

40%

50%

60%

7
Level 3
Performance reporting & monitoring
Pricing Toolbox Full Screen
Reporting Analysis
P& L Reports

Traffic Lights
Performance Touring Handling AS
Price
Change

PRODUCT LEVEL PRICING TRAFFIC LIGHTS

#E440

BRIDGEST ONE T URANZA EL400-02

% Rel Share % Premium
vs Ref.
vs Ref.
Value
Win / Loss Elasticity
Comp
Comp Positioning Indicator Measure

GM %

Action
Overall Required

Fullfilment

0

1

8%

9

13%

1,5

61%

94%

0,60024934

59%

16%

0

1

8%

7

20%

1,5

60%

85%

0,57732634

58%

107

16%

0

1

8%

7

15%

2,0

54%

85%

0,53853075

54%

12%

0

1

8%

9

8%

1,9

59%

97%

0,59126945

59%

215/45R17 BW Z BRIDGESTONE TURANZA EL400-02

#E402

73

19%

215/45R17 BW Z BRIDGESTONE TURANZA EL400-02

#E329

82

11%

P215/45R17 BW W BRIDGESTONE TURANZA EL400-02

#G432

0

1

8%

7

7%

1,9

59%

92%

0,58842208

58%

0

1

8%

7

6%

1,2

41%

86%

0,40759921

103

0

2

8%

7

8%

0,9

53%

85%

0,53514842

52%

8%

0

1

8%

9

7%

1,0

59%

87%

0,60924063

60%

117

5%

0

1

8%

9

4%

1,2

58%

98%

0,59778409

60%

P235/50R18 BW V BRIDGESTONE TURANZA EL42

#E445

123

5%

0

1

8%

7

7%

1,6

45%

101%

0,46415437

46%

P235/60R18 BW H BRIDGESTONE TURANZA EL42

#C010

82

3%

0

1

8%

7

8%

1,6

59%

84%

0,59362246

#G447

137

1%

0

1

10%

9

6%

1,1

45%

Y

X

58%

P245/45R19 BW V BRIDGESTONE TURANZA EL42

205/55R16 BW H BRIDGESTONE TURANZA EL42 RFT

85%

0,45843948

X

45%

95

1%

0

1

8%

9

4%

1,7

42%

99%

0,43203873

43%

#7334

94

1%

0

1

8%

8

2%

1,0

37%

101%

0,36211277

36%

Y
Y

BRIDGEST ONE T URANZA EL42 RFT

225/45R17 BW H BRIDGESTONE TURANZA EL42 RFT

#E446

119

2%

0

1

8%

9

3%

1,2

40%

85%

0,38266467

38%

225/45R17 BW H BRIDGESTONE TURANZA EL42 RFT

#7335

98

3%

0

1

8%

9

1%

1,6

37%

101%

0,37233824

37%

225/45R17 BW H BRIDGESTONE TURANZA EL42 RFT

#E330

78

5%

0

0

8%

7

1%

2,3

41%

88%

0,40485926

40%

86

6%

0

0

8%

9

1%

3,3

57%

100%

0,56939127

56%

#7271

105

7%

0

0

8%

7

0%

4,9

55%

99%

0,53339714

54%

118

BRIDGEST ONE T URANZA ER30
205/45R16 BW W BRIDGESTONE TURANZA ER30
225/45R17 BW W BRIDGESTONE TURANZA ER30

#7272

10%

0

0

8%

7

0%

6,8

58%

101%

0,59676541

59%

225/50R16 BW W BRIDGESTONE TURANZA ER30

#7270

78

6%

0

0

8%

7

0%

4,9

59%

98%

0,60021896

60%

245/50R18 BW W BRIDGESTONE TURANZA ER30

#7273

99

9%

0

0

8%

8

0%

4,3

39%

91%

0,39917475

40%

255/50R19 BW W BRIDGESTONE TURANZA ER30

#7275

103

7%

0

0

8%

9

0%

2,7

53%

90%

0,51685851

51%

255/55R18 BW W BRIDGESTONE TURANZA ER30

#C195

128

8%

0

0

8%

9

0%

3,5

54%

93%

0,53413606

53%

255/55R18XL BW Y BRIDGESTONE TURANZA ER30

#7269

116

7%

0

0

8%

7

0%

5,0

40%

85%

0,40320361

40%

285/45R19 BW W BRIDGESTONE TURANZA ER30

Fin . Reports

Y

40%

8%

109
#C193

BRIDGEST ONE T URANZA EL42
P235/45R17 BW W BRIDGESTONE TURANZA EL42

Share
Growth

13%

77

BRIDGEST ONE POT ENZA RE92A AS
215/45R18 BW W BRIDGESTONE POTENZA RE92A AS

Discount
Change

97
115

BRIDGEST ONE

#7274

75

8%

0

0

8%

7

0%

4,2

46%

85%

0,45598798

46%

Corridors

X
Y

Select SBU
P1

Key Tools
Transactional Ana
 Price evolutions
Objectives vs. Realized  Pricing & Value Waterfalls
Price Evolutions
Waterfall
 Price dispersion mapping
 Detailed variance analyses
 Time series
 Elasticities / Pricing dynamics
analyses
Exceptions Mngmt
Elasticities
Time Series
Revenue Variance

(UnitPrice T2 * UnitVolume T2 ) - (UnitPrice T1 * UnitVolume T2 )

Price Variance
(Unit PriceT2 - Unit PriceT1) * Unit VolumeT2

Menu-Tier Variance
(MenuTier(T2)_OldUnitPrice x VolumeT2) - (UnitPriceT1 x VolumeT2)

Item-Price Variance
(UnitPriceT2 x VolumeT2) - (MenuTier(T2)_OldUnitPrice x VolumeT2)

Promotional Item Price Variance
tbd - will be a special component of item-price

Client Conditions & Discount Variance
tbd - will be a special component of item-price

Volume Variance
(Unit VolumeT2 - Unit Volume T1) * Unit PriceT1

Mix Variance
(Unit VolumeT2 - (Unit Mix%T1 * Total VolumeT2)) * Unit PriceT1

Quantity Variance
((Unit Mix%T1 * Total VolumeT2)-Unit VolumeT1) * Unit PriceT1

Marketing & Sales support

Value Analysi

Reporting tools tools to help monitor, control & Ana.
Share Evolutions
Peer Pricing
PortFolio
manage Pricing & support effective implementation
of pricing policies
109

EVC / EVIU

Value Maps / curve
Tool 31: Flexible P&L Reporting (Illustrative)
Go to Financial

Pricing

Month
Region Code
Market Name
Industry Name
Custo Rev Segment Name
Product Family Code
Product Grp Code

(All)
(All)
(All)
(All)
(All)
(All)
(All)

Go to Product
Normal

Go to Price

Full Screen

Go to SKU
Go to Product
Go to Customer
2007

2008

2009

2010 % Gr (10/09)

Theoretical Revenues 1)
Unexplained Discount

94 832 963
-2 986 736

92 711 698 117 583 738 113 518 393
-2 790 767 -2 990 030 -2 789 994

-3,5%
-6,7%

Gross Sales

91 846 227

89 920 931 114 593 708 110 728 399

-3,4%

Total Discounts
Invoice Revenues

-13 692 016
78 154 211

-12 291 691 -17 870 605 -15 830 026
77 629 239 96 723 104 94 898 374

-11,4%
-1,9%

Total Rebates & freebees
Net Revenues

-10 396 467
67 757 744

-10 114 566 -13 041 436 -12 537 011
67 514 674 83 681 667 82 361 362

-3,9%
-1,6%

COGS
Total Client & Mktg costs
Other Logistical Costs
Net Margin
Net Margin %
D&R as Pct of Theo Sales

-37 778 327
-21 873 956

-38 043 193 -45 991 374 -45 737 252
-22 296 836 -27 826 188 -28 026 613

-0,6%
0,7%

-13 768 496
-15%
29%

-15 122 192 -17 962 084 -19 429 116
-17%
-16%
-18%
27%
29%
27%

8,2%
11,9%
-4,8%

What it is:
Regular reports ensuring
coherence with Finance &
enabling insights on impact of
pricing on overall financial
performance
Ability to zoom or group flexibly
by product / segment / regions
What it does:
provide visibility accountability
for Pricing performance
Provides early warning of
threats & improved visibility for
opportunities

Corrective actions it may lead to:
Better anticipation / faster reaction to changes.
Identification of Price increase opportunities or imminent price threats
Improved monitoring & control of performance

The stakes:
Improved control & faster reaction

Page 110
Tool 32: Pricing Traffic Lights (Illustrative)
Pricing

Performance Touring Handling AS
Price
Change

PRODUCT LEVEL PRICING TRAFFIC LIGHTS
BR ID GE S T ON E
BR ID GE S T ON E P OT E N ZA R E 92A AS
215/45R18 BW W BRIDGESTONE POTENZA RE92A AS

#E440

BR ID GE S T ON E T U R AN ZA E L400-02
215/45R17 BW Z BRIDGESTONE TURANZA EL400-02

#E402

215/45R17 BW Z BRIDGESTONE TURANZA EL400-02

#E329

P215/45R17 BW W BRIDGESTONE TURANZA EL400-02

#G432

BR ID GE S T ON E T U R AN ZA E L42
P235/45R17 BW W BRIDGESTONE TURANZA EL42

#C193

P235/50R18 BW V BRIDGESTONE TURANZA EL42

#E445

P235/60R18 BW H BRIDGESTONE TURANZA EL42

#C010

P245/45R19 BW V BRIDGESTONE TURANZA EL42

#G447

BR ID GE S T ON E T U R AN ZA E L42 R FT
205/55R16 BW H BRIDGESTONE TURANZA EL42 RFT

#7334

225/45R17 BW H BRIDGESTONE TURANZA EL42 RFT

#E446

225/45R17 BW H BRIDGESTONE TURANZA EL42 RFT

#7335

225/45R17 BW H BRIDGESTONE TURANZA EL42 RFT

#E330

BR ID GE S T ON E T U R AN ZA E R 30
205/45R16 BW W BRIDGESTONE TURANZA ER30

#7271

225/45R17 BW W BRIDGESTONE TURANZA ER30

#7272

225/50R16 BW W BRIDGESTONE TURANZA ER30

#7270

245/50R18 BW W BRIDGESTONE TURANZA ER30

#7273

255/50R19 BW W BRIDGESTONE TURANZA ER30

#7275

255/55R18 BW W BRIDGESTONE TURANZA ER30

#C195

255/55R18XL BW Y BRIDGESTONE TURANZA ER30

#7269

285/45R19 BW W BRIDGESTONE TURANZA ER30

#7274

BR ID GE S T ON E T U R AN ZA E R 300
235/55R17 BW W BRIDGESTONE TURANZA ER300
BR ID GE S T ON E T U R AN ZA E R 33

#F355

Discount
Change

100
115
98
88
69
83
103
98
115
125
83
127
96
100
111
112
85
84
101
121
77
99
107
122
120
77
88
126
83

13%
14%
21%
27%
26%
23%
30%
41%
49%
58%
39%
32%
25%
21%
31%
42%
53%
29%
26%
37%
34%
42%
25%
20%
18%
19%
20%
23%
13%

Share
Growth

% Rel Share % Premium
vs Ref.
vs Ref.
Value
Win / Loss
Comp
Comp
Positioning Indicator

0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

1
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0
0

8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
10%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%
8%

9
9
9
9
9
8
8
7
9
7
7
7
9
7
9
9
8
7
7
8
9
7
8
7
8
9
7
9
7

13%
19%
22%
33%
48%
49%
24%
31%
29%
18%
15%
14%
18%
10%
7%
7%
4%
5%
6%
9%
7%
10%
14%
18%
23%
34%
20%
21%
16%

Elasticity
Measure

GM %

1,5
1,6
1,7
1,0
0,9
1,3
1,9
1,1
1,0
0,8
0,9
1,0
0,9
0,5
0,4
0,4
0,4
0,5
0,7
0,9
1,1
1,4
1,0
1,5
1,1
0,8
0,9
1,0
1,0

60%
58%
58%
58%
45%
37%
50%
58%
60%
60%
58%
59%
39%
37%
46%
51%
59%
59%
45%
43%
40%
37%
47%
59%
42%
37%
39%
58%
59%

94%
101%
89%
87%
85%
99%
84%
99%
102%
84%
95%
85%
101%
102%
100%
86%
98%
83%
98%
102%
101%
84%
93%
99%
99%
84%
100%
102%
101%

Action
Overall Required

Fullfilment
0,6
0,6
0,6
0,6
0,5
0,4
0,5
0,6
0,6
0,6
0,6
0,6
0,4
0,4
0,5
0,5
0,6
0,6
0,5
0,4
0,4
0,4
0,5
0,6
0,4
0,4
0,4
0,6
0,6

60%
58%
59%
60%
46%
38%
51%
57%
60%
58%
59%
60%
38%
37%
47%
51%
58%
58%
46%
44%
39%
37%
46%
60%
43%
37%
40%
59%
58%

X

Y
X

Y

Y
X

What it is:
Systematic & regular review of
pricing performance at detailed
with indicators / early warning
system to identify opportunities &
threats & know where
management attention should
focus.
What it does:
Saves management times by
providing key synthetic info &
warning systems

X
Y

Corrective actions it may lead to:
Better anticipation / faster reaction to opportunities & tgreats
Management attention better focused on real issues
Faster &eralier issue resolution

The stakes:
Agility & competitive leadership

Page 111
Six Qualities of the Best Pricing Software
Six Qualities of the Best Pricing Software
Six Qualities of the Best Pricing Software
Six Qualities of the Best Pricing Software
Six Qualities of the Best Pricing Software
Six Qualities of the Best Pricing Software
Six Qualities of the Best Pricing Software
Six Qualities of the Best Pricing Software
Six Qualities of the Best Pricing Software
Six Qualities of the Best Pricing Software
Six Qualities of the Best Pricing Software
Six Qualities of the Best Pricing Software
Six Qualities of the Best Pricing Software
Six Qualities of the Best Pricing Software
Six Qualities of the Best Pricing Software
Six Qualities of the Best Pricing Software

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Six Qualities of the Best Pricing Software

  • 2. Pricing Toolbox - overview • Developed by professionals for professionals … pragmatic & operational • Functionalities – – – – • Data management (Transactional data, CRM, Market research, competitive Intelligence, …) Sophisticated analytics & modeling Flexible & intuitive reporting / data visibility Supports all aspects of pricing & Value management Platform & integration – – – – Based On Microsoft’s Power BI Platform ‘portable’ SQL + Office + Add ons toolbox for rapid implementation Connectablility to your info sources (ERP / Oracle / Data warehouse..) Tools can be ‘transported’ to your platform if & when necessary Page 2
  • 3. Pricing Toolbox What it is not A What it is •Effective support to Pricing Performance panacea that will by itself get your company improvement in companies to higher levels of pricing performance … it takes expertise & changing your ways of working An off the shelf readymade solution to your pricing analytics & management needs… we believe nobody can offer that A ‘black box’ that will take charge & manage your pricing for you… we believe that your expertise is key to making any pricing tool relevant & effective and that you should stay in charge •An Integrated set of tools that can be adapted to your situation to effectively support all aspect of Pricing – – – – – Data Collection management Pricing & Value Analysis & insights Monitoring & reporting Modeling, simulation & Decision support Implementation support •A flexible set of Tools based on SQL & office tools supplemented by statiscal & modeling add-ons to support sophisticated analysis & modeling Page 3
  • 4. Pricing Toolbox - Overview 4
  • 5. Level 3 Pricing & Customer Value reporting & Pricing Toolbox Control Reporting Analysis P& L Reports Traffic Lights Performance Touring Handling AS Price Change PRODUCT LEVEL PRICING TRAFFIC LIGHTS Share Growth % Rel Share % Premium vs Ref. vs Ref. Value Win / Loss Elasticity Comp Comp Positioning Indicator Measure #E440 BRIDGEST ONE T URANZA EL400-02 215/45R17 BW Z BRIDGESTONE TURANZA EL400-02 #E402 215/45R17 BW Z BRIDGESTONE TURANZA EL400-02 #E329 P215/45R17 BW W BRIDGESTONE TURANZA EL400-02 #G432 13% 0 1 8% 9 16% 0 1 8% GM % Action Overall Required Fullfilment 13% 1,5 61% 94% 0,60024934 7 20% 1,5 60% 85% 0,57732634 107 16% 0 1 8% 7 15% 2,0 54% 85% 0,53853075 77 BRIDGEST ONE POT ENZA RE92A AS 215/45R18 BW W BRIDGESTONE POTENZA RE92A AS Discount Change 97 115 BRIDGEST ONE 12% 0 1 8% 9 8% 1,9 59% 97% 0,59126945 59% 54% 59% 19% 0 1 8% 7 7% 1,9 59% 92% 0,58842208 58% 82 11% 0 1 8% 7 6% 1,2 41% 86% 0,40759921 40% 103 8% 0 2 8% 7 8% 0,9 53% 85% 0,53514842 8% 0 1 8% 9 7% 1,0 59% 87% 0,60924063 60% #C193 117 5% 0 1 8% 9 4% 1,2 58% 98% 0,59778409 60% P235/50R18 BW V BRIDGESTONE TURANZA EL42 0,46415437 46% 0,59362246 Y 52% 109 P235/45R17 BW W BRIDGESTONE TURANZA EL42 58% BRIDGEST ONE T URANZA EL42 #E445 123 5% 0 1 8% 7 7% 1,6 45% 101% P235/60R18 BW H BRIDGESTONE TURANZA EL42 #C010 82 3% 0 1 8% 7 8% 1,6 59% 84% P245/45R19 BW V BRIDGESTONE TURANZA EL42 #G447 137 1% 0 1 10% 9 6% 1,1 45% 205/55R16 BW H BRIDGESTONE TURANZA EL42 RFT 85% 0,45843948 X X 45% 95 1% 0 1 8% 9 4% 1,7 42% 99% 0,43203873 43% #7334 94 1% 0 1 8% 8 2% 1,0 37% 101% 0,36211277 36% Y Y BRIDGEST ONE T URANZA EL42 RFT 225/45R17 BW H BRIDGESTONE TURANZA EL42 RFT #E446 119 2% 0 1 8% 9 3% 1,2 40% 85% 0,38266467 38% 225/45R17 BW H BRIDGESTONE TURANZA EL42 RFT #7335 98 3% 0 1 8% 9 1% 1,6 37% 101% 0,37233824 37% 225/45R17 BW H BRIDGESTONE TURANZA EL42 RFT #E330 78 5% 0 0 8% 7 1% 2,3 41% 88% 0,40485926 40% 86 6% 0 0 8% 9 1% 3,3 57% 100% 0,56939127 56% BRIDGEST ONE T URANZA ER30 205/45R16 BW W BRIDGESTONE TURANZA ER30 #7271 105 7% 0 0 8% 7 0% 4,9 55% 99% 0,53339714 54% 225/45R17 BW W BRIDGESTONE TURANZA ER30 #7272 118 10% 0 0 8% 7 0% 6,8 58% 101% 0,59676541 59% 225/50R16 BW W BRIDGESTONE TURANZA ER30 #7270 78 6% 0 0 8% 7 0% 4,9 59% 98% 0,60021896 60% 245/50R18 BW W BRIDGESTONE TURANZA ER30 #7273 99 9% 0 0 8% 8 0% 4,3 39% 91% 0,39917475 40% 255/50R19 BW W BRIDGESTONE TURANZA ER30 #7275 103 7% 0 0 8% 9 0% 2,7 53% 90% 0,51685851 51% 255/55R18 BW W BRIDGESTONE TURANZA ER30 #C195 128 8% 0 0 8% 9 0% 3,5 54% 93% 0,53413606 53% 255/55R18XL BW Y BRIDGESTONE TURANZA ER30 #7269 116 7% 0 0 8% 7 0% 5,0 40% 85% 0,40320361 40% 285/45R19 BW W BRIDGESTONE TURANZA ER30 Fin . Reports Y 58% 73 #7274 75 8% 0 0 8% 7 0% 4,2 46% 85% 0,45598798 46% Corridors X Y Select Subject Normal Screen Select SBU P1 Full Screen S P Key Tools Transactional Analysis  Price evolutions Objectives vs. Realized  Price Evolutions Waterfall Pricing & Value Waterfalls  Price dispersion mapping  Detailed variance analyses  Time series  Elasticities / Pricing dynamics analyses Exceptions Mngmt Elasticities Time Series Revenue Variance (UnitPrice T2 * UnitVolume T2 ) - (UnitPrice T1 * UnitVolume T2 ) Price Variance (Unit PriceT2 - Unit PriceT1) * Unit VolumeT2 Menu-Tier Variance (MenuTier(T2)_OldUnitPrice x VolumeT2) - (UnitPriceT1 x VolumeT2) Item-Price Variance (UnitPriceT2 x VolumeT2) - (MenuTier(T2)_OldUnitPrice x VolumeT2) Promotional Item Price Variance tbd - will be a special component of item-price Client Conditions & Discount Variance tbd - will be a special component of item-price Volume Variance (Unit VolumeT2 - Unit Volume T1) * Unit PriceT1 Mix Variance (Unit VolumeT2 - (Unit Mix%T1 * Total VolumeT2)) * Unit PriceT1 Quantity Variance ((Unit Mix%T1 * Total VolumeT2)-Unit VolumeT1) * Unit PriceT1 Marketing & Sales support Value Analysis Reporting tools tools to help monitor, control & Ana. Share Evolutions Peer Pricing PortFolio manage Pricing & support effective implementation of pricing policies 5 EVC / EVIU Value Maps / curves
  • 6. Pricing & Value Leakages Management Key Tools  Price evolutions  Pricing & Value Waterfalls  Price dispersion mapping  Detailed variance analyses  Time series  Elasticities / Pricing dynamics analysesC Transaction analysis tools to help monitor, control & manage Pricing Performance & identify opportunities for improvement 6
  • 7. ns Pricing & Customer Value Open Scenario Save as Insights, Budgeting & simulation tools Stats & Simulations Pricing Simulators Portfolio Simulator Network Simulator D & R Savings Segm. & Clusters Regressions & stats Pricing Process Performance Analytical & simulation tools to help support Strategic Decision making on Pricing & Value Pricing BSC Pricing Diagnostic Pricing RACI Strategies & implementation 7 Key Tools  Pricing & Value modeling & simulation  Portfolio simulation  Network simulation & optimization  Simulation of impact of alternative Pricing or D&R  Segmrentation & clustering tools  Regression & statiistical tools
  • 8. Pricing & Customer Value Benchmarking Key Tools  Share & competitive performance monitoring  Peer Pricing & Value selling support  Portfolio analyses  Analyses of performance on key Value attributes  Campaign effectivenes measurement & modeling  Competitive & Pricing Intelligence tools Tools to help support Strategic Marketing & Sales with a value focus & Marketing effectiveness improvements 8
  • 9. . Item-Price Variance (UnitPriceT2 x VolumeT2) - (MenuTier(T2)_OldUnitPrice x VolumeT2) Promotional Item Price Variance tbd - will be a special component of item-price Client Conditions & Discount Variance Value analysis & measurement Tools tbd - will be a special component of item-price Volume Variance (Unit VolumeT2 - Unit Volume T1) * Unit PriceT1 Mix Variance (Unit VolumeT2 - (Unit Mix%T1 * Total VolumeT2)) * Unit PriceT1 Quantity Variance ((Unit Mix%T1 * Total VolumeT2)-Unit VolumeT1) * Unit PriceT1 Value Analysis EVC / EVIU Value Maps / curves Win / Loss Pricing Process Performance Elasticities Key Tools  Economic Value Modeling Pricing BSC Pricing Diagnostic  Value Map & Curves  Choices Based Conjoint Modeling & simulation  Win / Loss analyses  Elasticities nalyses & simulation Pricing Price Points / Pricing Alignment Thought Proc.  Psycholgical Pricing analyses CBC / Perceptions Price Points Product price occurence (in comparable sales situation) 9 8 7 6 5 4 3 2 1 0 80 85 90 95 100 105 110 115 Occurrences Tools to help Measure Value Perception & Willingness to pay & elasticities & to use Value as a base for Pricing 9 P Ind
  • 10. Pricing & Customer Value Process Performance tools Pricing Process Performance ns Pricing Diagnostic Pricing RACI Pricing Thought Proc. 110 Pricing BSC Pricing Alignment Industry Pricing 115 Tools to help follow monitor, control & gradually improve the strategic Pricing & Value management capabilities of the company 10 Key Tools  Pricing Balanced Score Card  Pricing Diagnostics & Improvement Roadmap  Pricing Processes & RACI  Pricing Thought Process  Pricing Alignment reports  Industry Pricing analyses & decision support
  • 12. Data Capabilities Security and Data Privacy Data Storage and Management Functionality
  • 13. Data Capabilities Security and Data Privacy • Secured environment – All data is stored as necessary in a completely secured environment • Microsoft Business Intelligence solutions • MS SQL Server 2012 engine • Sharepoint Server 2012, Powerpivot 2013 – Only project related personnel has access to data: • Account Director • Project Manager • IS personnel 100% dedicated to project • Data Privacy – All Data kept confidential and Private – Completely private space from other ongoing projects • Server and Database • Internal Network space and resources
  • 14. Data Capabilities Security and Data Privacy Data Storage and Management Functionality
  • 15. Data Capabilities Data Storage and Management • MS Windows Server and SQL server technology fully adapted to meet customer/account needs: – Large data storage capability • Able to adapt to any large size database – Fully managed server environment with daily backups • Data protection and restore services to previous versions – Adaptable core processing power and internal memory • Server Power adapted to size of database to match processing needs – Fully dedicated server to customer / account
  • 16. Data Capabilities Security and Data Privacy Data Storage and Management Functionality
  • 17. Data Capabilities Functionality Connectivity and Data Integration Multiple Platform Support: •Connection to nearly any data source, from traditional relational sources including like Oracle, SQL Server, Sybase, DB2, Teradata, Access, and any ODBC-compliant platform. •Connection to non-database sources (including Excel and SharePoint) and non-SQL systems (including Salesforce.com, Business Objects, and Oracle Business Intelligence platforms). •Run SQL queries against any of these sources. •Import Export Functionality
  • 18. Data Capabilities Functionality Data Automation •Scheduled Data downloads and Uploads:   Download new data Upload modified data •Automation of tasks: • Calculations  Applied logics and formulas to data. • Data checks  Data consistency • Transports  Transport to any other linked system for further analysis.
  • 19. Data Capabilities Functionality Sync Validation Scheduled synchronization: • Compare and synchronize data between different data sources to ensuring consistency and validity. • Internal quality process  Automated  Manual • Rules validation  Automated checks  Reporting
  • 20. Data Capabilities Functionality Advanced Analytics • Pre-build functionality for speedy data analysis  SQL queries  Server Jobs • Automated queries to perform cubed based data analysis  Immediately available reporting based on identified needs. • Mathematical and Statistical functions through SQL services  Capability to add or update records on the go
  • 21. Data Capabilities Functionality Data Cleansing • Identify and correct data inconsistencies:     Format Grouping Relationships Calculations • Maintain original data on backup database for future queries • Programmable cleansing procedures to always perform same actions once identified. • Reports availability for data comparisons
  • 22. Transactional Analyses Key Tools  Price evolutions  Pricing & Value Waterfalls  Price dispersion mapping  Detailed variance analyses  Time series  Elasticities / Pricing dynamics analysesC Transaction analysis tools to help monitor, control & manage Pricing Performance & identify opportunities for improvement 22
  • 23. Tool 1: Price Evolutions(Illustrative) Plant Name Industry Name Custo Rev Segment Name Product Family Code Product Grp Code Prod Rev Segment Name (All) (All) 5_VL (All) (All) (All) Pricing Normal Full Screen 64,00 SKU Unit Prices ($) What it is: Analyses Prices (or D&R) Go to Product Pivot over time evolutions Go toMay be used for a single Price Evolution product or a group of products, Go to SKU Elasticity globally or by client segments / Go to Product Elasticityby account manager. channel, or Go to Financial Pivot 32,00 Ac1 Ac10 16,00 Ac11 Ac12 Ac13 8,00 Ac14 Ac15 4,00 Ac16 Ac17 Ac18 2,00 1,00 nov.-07 juin-08 déc.-08 juil.-09 janv.-10 août-10 févr.-11 Go to Customer Elasticity What it does: provide visibility and insights on evolutions to identify trends / changes in dynamics or correlations & opportunities & threats that they represent sept.-11 Tme Series (Weeks) Corrective actions it may lead to: Improved / more rational pricing on objectives. Industry pricing actions to influence pricing dynamics Price structure rebalancing The stakes: Together with other aspect of transactional analyses, typically results in bottom line improvement of up 4 % of sales in the first year Page 23
  • 24. Flexible tool integrated in Transactional analysis 24
  • 25. Tool 2: Dynamic Price Waterfall (Illustrative) Dynamic Waterfall Analysis What it is: Detailed analyses of leakages (by type) that take place between List price & Pocket Margin. May be used at Product, Client, Segment or Market level 100% 90% 80% 70% 60% List Price Results Price Concession 100% Invoice Price Options Warranty $ Financing Prompt Pay 92.7% Margin/ COGS 14.1% Leakages 7.3% 0.9% 1.0% 4.6% 1.4% Series1 93% 92% 91% 86% 70.6% 85% What it does: provide visibility and control of ‘hidden’ discounts and costs to clarify the contribution margin on a given deal. Corrective actions it may lead to: Rationalization of discount & client conditions policies. Improved control & exceptions management on Discounts & Client Conditions Sales force support & Monitoring The stakes: Together with Price dispersion analyses, typically results in 2 to 4 % ROS improvement in first year Level 2 Tools Page 25 Page 25
  • 26. Pricing FULL Dynamic Waterfall USUAL 100% ADJUST COLUM 80% 60% aa 40% A Profile Selection aa aa aa aa aa aa aa 20% B Profile Selection 0% 6,5% 4,5% 13,6% Fiscal Year 2009 10,4% 6,4% 4,5% 13,9% Fiscal Month (All) Region Name (All) A-B 0,2% 0,0% -0,3% 0,0% 0,0% -0,6% 0,0% 0,0% 0,0% 0,0% 1,0% -1,0% 0,0% 0,0% 0,2% 0,1% 0,0% -0,3% Region Name (All) Acct Mngr Name (All) aa Acct Mngr Name (All) Customer Name (All) aa Customer Name (All) Industry Name (All) aa Industry Name (All) Custo Rev Segment Name (All) aa Custo Rev Segment Name (All) Material GrP Name (All) aa Material GrP Name (All) Product Name (All) aa Product Name (All) Prod Rev Segment Name (All) aa Prod Rev Segment Name (All) Plant Name (All) aa Plant Name (All) 26 NET NET MARGIN 10,5% 0,0% Other Mktg Costs 0,0% 0,0% Client Recruiting Costs 0,0% -40,1% Client Mngmt Costs -41,2% 75,3% Gross Margin 76,3% 2,0% Client Technical Costs 2,0% 2,0% Cost of Goods Sold 1,9% 7,0% Net Sales 7,1% 0,0% Unbilled Guarrantees 0,0% 5,8% Unbilled Services 5,2% 0,0% Total Rebates 0,0% 0,9% Invoiced Sales 0,9% 8,4% Discretionary 8,1% 0,0% Other Discounts 0,0% 100,0% Full Truck Discount 100,0% 102,6% Early Payment Discount 102,8% B Profile Volume Discount A Profile (All) Sales Gross Revenues (All) Fiscal Month Theoretical Revenues Fiscal Year
  • 27. Tool 3: Price Dispersion (Illustrative) National 40% What it is: Analysis of discounts given as a function of size of accounts. May be used for a single product or a group of products, globally or by client segments / channel, or by account manager. Lack of control & discipline Large discounts given to small accounts / not taken away from reduced Avg Discount Average discount 30% 20% What it does: provide visibility and control of actual logic & discipline in the implementation of Client conditions & discounts. Standard volume discount Large accounts put at risk by unfair treatment 10% 0% 0 50,000 100,000 150,000 Size of account (Yearly revenues €) Corrective actions it may lead to: Rationalization of discount & client conditions policies. Improved control & exceptions management on Discounts & Client Conditions Sales force support & Monitoring The stakes: Together with Price dispersion analyses, typically results in bottom line improvement of up 4 % of sales in the first year Page 27
  • 28. Price Dispersion Tool All Disc. & Reb. Selection Selected Selected List to Max Price Disc. Selected Early Payment Discount Selected Full truck Discount Selected Discretionary Discount Selected Rebates Unbilled Services Selected Unbilled guarrantees Selected Client Management Costs Selected Recruiting Costs Alloc Selected Marketing Costs Alloc Selected Max to Client Price Disc. Selected USUAL SCREEN ADJUST AXES AUTO AXES Selected 10 Dynamic Dispersion Map Map Options StdVolume Discount 0 Y: Disc. & Reb. (% Gross Sales) Map - Y: Dynamic Dispersion X: Gross Sales Bubbles: Gross Profit -10 -20 30 Apply Zoom Y MAX -40 -50 220% Speed Detected -30 Manual & Auto Zoom Unexplained Disc FULL SCREEN MAP Dynamic Dispersion Map - Y: Disc. & Reb. (% Gross Sales) , X: Gross Sales Pricing 0% Apply Y MIN -140% Speed 1 Speed 1 12 911 Apply -90 Speed 10 Apply X MAX 2 000 X MAX X MIN Detected -60 -4 000 Customer Name (All) Market Name (All) Market Segment Name (All) Customer Breath Name (All) Custo Rev Segment Name (All) Material GrP Name (All) Product Family Name (All) Product Grp Name (All) Plant Name Prod Hier Name Prod Rev Segment Name (All) (All) (All) a a a 100% Manual Y MIN X MIN Profile B D&R & Other Mktg. (% (% Net Sales) Profit (% Net Sales) COGS Gro Gross Gross Sales D&R & Other Mktg. (% (% Net Sales COGS Gro Gross Profit Code Gross Profit (% Net Sales) (All) 16 000 COGS (% Net Sales) Acct Mngr Name a a a a a a a a a a 14 000 D&R & Other Mktg. (% Gross Sales) (All) 12 000 Gross Sales Region Name Profile A 10 000 Gross Profit (% Net Sales) a Gross Sales Top Ten DATA TABLE B 8 000 COGS (% Net Sales) (All) 6 000 D&R & Other Mktg. (% Gross Sales) Industry Name 4 000 Gross Sales (All) 2 000 Auto Graph Nº 2009 Fiscal Month 0 A Manual Graph Nº Fiscal Year a a a a a Manual Y MAX -2 000 Region Name (All) 22 West West 2_S 12 752 -47,51% 52,43% 47,57% 12 911 -5,06% 54,21% 45,79% Acct Mngr Name (All) 23 West West 3_M 11 197 -45,09% 53,40% 46,60% 10 842 -3,96% 54,54% 45,46% Customer Name (All) 2 Central Central 2_S 9 752 -54,42% 57,84% 42,16% 9 476 -4,18% 58,45% 41,55% Market Name (All) 3 Central Central 3_M 9 106 -53,63% 60,02% 39,98% 8 766 -3,78% 60,78% 39,22% Market Segment Name (All) 12 North North 2_S 8 683 -55,21% 59,48% 40,52% 8 822 -4,00% 60,60% 39,40% Customer Breath Name (All) 17 South South 2_S 7 717 -49,86% 53,82% 46,18% 7 260 -2,98% 53,93% 46,07% Custo Rev Segment Name (All) 13 North North 3_M 7 518 -50,55% 57,43% 42,57% 7 246 -2,92% 57,01% 42,99% Material GrP Name (All) 18 South South 3_M 6 956 -46,67% 55,16% 44,84% 6 596 -2,57% 56,50% 43,50% Product Family Name (All) 7 East East 2_S 6 904 -56,40% 59,16% 40,84% 6 835 -3,18% 60,83% 39,17% Product Grp Name (All) 8 24 4 East West Central East West Central 3_M 4_L 4_L 6 356 3 291 3 022 -56,01% -44,08% 28 -50,53% 63,09% 57,92% 62,25% 36,91% 42,08% 37,75% 6 160 3 415 2 706 -2,82% -1,14% -1,04% 63,28% 55,29% 61,17% 36,72% 44,71% 38,83% Plant Name Prod Hier Name Prod Rev Segment Name (All) Change Type of Analysis 1 Change Type of Analysis 2 Region Custo Rev S Region Custo Rev Segment 10% -43% Apply Detected Detected 10% Fiscal Year 2010 Fiscal Month (All) Industry Name (All) (All) (All) -90
  • 29. Consistency Concept Levers - Discounts Rebates Sales Costs Mktg. Costs (Others Costs) Different levels of Levers delivering the same result: Inconsistent Results Results Market - Sales Margin SoW & MS Value Perception Customer Satisfaction (Others Results) Levers correlated to Results: Consistent Levers Levers Using the Pricing Toolbox, we measure The impact of Pricing Levers on Performance: Are they consistent? Results
  • 30. Efficiency Concept Using the Pricing Toolbox, we measure The Pricing Levers’ Efficiency: Do they provide a positive ROI? Results Market Levers More Levers / Less Results: Black Hole - - Levers / -- Results: Inefficient Evolution of Levers + -- Levers -Results: Efficient ++ Levers / + Results: + Levers / ++ Results: Inefficient Evolution of Results / - Efficient + Less Levers / More Results: Managers’ Dream Improving efficiency drives TOP LINE impact
  • 31. Efficiency Concept Using the Pricing Toolbox, we measure The Pricing Levers’ Efficiency: Do they provide a positive ROI? Results Market Levers More Levers / Less Results: Black Hole - - Levers / -- Results: Inefficient Evolution of Levers + -- Levers -Results: Efficient ++ Levers / + Results: + Levers / ++ Results: Inefficient Evolution of Results / - Efficient + Less Levers / More Results: Managers’ Dream Improving efficiency drives TOP LINE impact
  • 32. Effectiveness Concept Using the Pricing Toolbox, we measure Levers Level Effectiveness: Are we hitting the soft spot? Levers - Discounts Rebates Sales Costs Mktg. Costs (Others Costs) Ineffective Implementation zones - Sales Margin SoW & MS Value Perception Customer Satisfaction (Others Results) Effective Implementation zone P=1 Sales SoW P=1 SoW Results Market
  • 33. Tool 5: Variance Analysis Revenue Variance (UnitPrice T2 * UnitVolume T2 ) - (UnitPrice T1 * UnitVolume T2 ) Price Variance (Unit PriceT2 - Unit PriceT1) * Unit VolumeT2 Menu-Tier Variance (MenuTier(T2)_OldUnitPrice x VolumeT2) - (UnitPriceT1 x VolumeT2) Item-Price Variance (UnitPriceT2 x VolumeT2) - (MenuTier(T2)_OldUnitPrice x VolumeT2) Promotional Item Price Variance tbd - will be a special component of item-price Client Conditions & Discount Variance What it is: Analysis of variance in sales revenues. Price variance Volume variance With additional detail on demand May be used for a single product or a group of products, by Sales rep or by client segments / channel. tbd - will be a special component of item-price Volume Variance (Unit VolumeT2 - Unit Volume T1) * Unit PriceT1 Mix Variance (Unit VolumeT2 - (Unit Mix%T1 * Total VolumeT2)) * Unit PriceT1 Quantity Variance What it does: provide visibility of key evolutions of revenues and drivers for variance. Helps monitor & manage pricing strategy , campaigns & discounting policies ((Unit Mix%T1 * Total VolumeT2)-Unit VolumeT1) * Unit PriceT1 Corrective actions it may lead to: Price adjustments. Launch of campaigns & reactive actions Competitive actions The stakes: Strong monitoring of Price & volume performance at any level – key driver to discipline & change management
  • 34. Variance Analysis tool – Impact Summary Pricing Contribution to Revenue Variance REVENUE PRICING TIER PRICE PROMO VOLUME PRODUCT MIX QUANTITY QTY PER CUSTOMER TRAFFIC VOLUME NEW/CLOSED STORES CUSTOMERS/STORE $172 212 $394 409 $361 927 $32 482 -$222 197 $135 047 -$357 244 -$54 482 -$302 761 $196 605 -$499 366 Normal Screen 34 Full Screen
  • 35. Variance Analysis tool – flexible analyses KEY PRICING INDICATORS (KPI) SUMMARY Menu-Tier Variance Change +$361 927 +3,0% Item-Price Variance Price Variance +$394 409 +3,3% +$32 482 +0,3% Dine-In (Net) AREA REGION T1 T2 +$172 212 +1,4% # Menu Items BE Total 0,41 per Cust 2,37 0,41 per Cust +$1 252 523 2,36 Product Mix Variance Qty Per Cust. Var Advertising index Brand Loyalty Index (BLI) (sample) +$135 047 +1,1% Volume Variance -$54 482 -0,5% Quantity Variance -$222 197 -1,8% +$196 605 +1,6% Customer Count Var -$357 244 -3,0% Cust. per Store Var Controllable Factors -$302 761 -2,5% Opening/Closing Var CPR Index Uncontrollable Factors Weather Index Competitive Index Total Hours of Operation Loc. Accessibility Index Comp. Rev Changes -$499 366 -4,1% Daypart: All Cust. Count (total) T1 9 608 658 T2 9 402 908 Difference (#) -205 750 Difference (%) -2,14% BER Total 9 608 658 9 402 908 -205 750 -2,14% Total (Net) % ###### ###### SD 1,9% 1,9% -0,0% 35 Carry Out (Net) +$1 080 311 Beverage Incidence Rates (Daypart = All) CD Hot Mlk/Jce Kids Other Total BE Total Impact / Mnth 2,5% 7,7% 1,4% 1,0% 0,3% 14,7% 86,0% -$156 008 2,5% 7,4% 1,4% 1,0% 0,3% 14,5% 85,0% +0,0% -0,3% -0,0% -0,0% +0,0% -0,3% -1,0%
  • 36. Tool 5: Time Series (Illustrative) Plant Name Industry Name Custo Rev Segment Name Product Family Code Product Grp Code Prod Rev Segment Name (All) (All) 5_VL (All) (All) (All) Pricing Normal Full Screen 64,00 SKU Unit Prices ($) What it is: Analyses Prices (or D&R) Go to Product Pivot over time evolutions Go toMay be used for a single Price Evolution product or a group of products, Go to SKU Elasticity globally or by client segments / Go to Product Elasticityby account manager. channel, or Go to Financial Pivot 32,00 Ac1 Ac10 16,00 Ac11 Ac12 Ac13 8,00 Ac14 Ac15 4,00 Ac16 Ac17 Ac18 2,00 1,00 nov.-07 juin-08 déc.-08 juil.-09 janv.-10 août-10 févr.-11 Go to Customer Elasticity What it does: provide visibility and insights on evolutions to identify trends / changes in dynamics or correlations & opportunities & threats that they represent sept.-11 Tme Series (Weeks) Corrective actions it may lead to: Improved / more rational pricing onbjectives. Industry pricing actions to influence pricing dynamics Price structure revbalancing The stakes: Together with other aspect of transactional analyses, typically results in bottom line improvement of up 4 % of sales in the first year Page 36
  • 37. Flexible tool integrated in Transactional analysis Selected Selected Selected Selected Selected Selected Selected Selected Selected Selected Selected Selected Selected FULL SCREEN 0 Pricing -50 3000 -100 2500 Lines in Rigth Axe: Rebates Columns in Left Axe: Gross Sales -150 Apply Zoom Lines MAX -200 1500 -250 1000 -300 500 -350 0 -400 Detected Lines MIN Detected Col. MAX Detected Col. MIN Detected Manual Lines MAX Industry Name (All) Market Name (All) Market Segment Name (All) Product Name (All) Glob SoW Name (All) Customer Name (All) 1 1 1 2 2 2 3 3 3 4 4 4 5 5 5 6 6 6 7 7 7 8 8 8 9 9 9 10 10 10 11 11 11 12 12 12 TOTAL LOOK AT TOTAL PROFILE TOTAL LOOK AT/TOTAL PROFILE Week Name 7 Gross Sales Rebates 1 249 3 138 3 229 3 077 2 065 2 232 2 067 2 117 1 583 2 633 2 792 2 638 28 820 114 594 25,1% Rebates A-Z 6 Gross Sales Manual Calendar Auto Graph Week Calendar Graph Nº Nº Code 5 -140 -340 -358 -347 -235 -247 -232 -242 -172 -300 -315 -289 -3 217 -12 636 37 25,5% 8 9 10 11 Disc. & Reb. (% Gross Sale Gross Sales) Rebates Gross Profit (% Net Sales 12 Net Sales Manual Lines MIN 230 Speed -64 Apply -60 Speed -434 Apply 21 335 Speed 3 852 Apply -90 Speed 589 Apply 1 Col. MAX 0 Col. MIN Gross Sal Gross Sales (% Total) (All) Data Table 4 Net Sales (All) Acct Mngr Name 3 Rebates Region Name 2 Gross Sales (All) 1 Gross Profit (% Net Sales) 2009 Month a a a a a a a a a a a a a a a a a a a a a a Disc. & Reb. (% Gross Sales) Year USUAL SCREEN Dynamic Disband Graph 2000 Manual & Auto Zoom Unexplained Disc StdVolume Discount List to Max Price Disc. Early Payment Discount Full truck Discount Discretionary Discount Rebates Unbilled Services Unbilled guarrantees Client Management Costs Recruiting Costs Alloc Marketing Costs Alloc Max to Client Price Disc. Time Series - (Lines in Rigth Axe: Rebates-Columns in Left Axe: Gross Sales) 3500 Map Options All Levers Selection -30,16% -28,15% -29,74% -28,58% -28,55% -29,57% -30,65% -30,12% -28,97% -29,80% -28,95% -29,82% -11,16% -11,03% 101,2% 41,02% 44,12% 41,12% 44,01% 45,85% 43,42% 40,30% 42,64% 44,14% 43,15% 43,49% 43,50% 43,13% 63,85% 67,5% 1 249 3 138 3 229 3 077 2 065 2 232 2 067 2 117 1 583 2 633 2 792 2 638 28 820 114 594 25,1% -140 -340 -358 -347 -235 -247 -232 -242 -172 -300 -315 -289 -3 217 -12 636 25,5% 872 2 254 2 269 2 197 1 475 1 572 1 434 1 480 1 124 1 849 1 984 1 852 20 361 127 229 16,0% 1,09% 2,74% 2,82% 2,68% 1,80% 1,95% 1,80% 1,85% 1,38% 2,30% 2,44% 2,30% 25,15% 100,00% 25,1% Year Month 2009 (All) Region Name (All) Acct Mngr Name (All) Industry Name (All) Market Name (All) Market Segment Name (All) Product Name (All) Glob SoW Name (All) Customer Name (All) 10 10 17 10 500 0
  • 38. Tool 6: Dynamic evolutions & elasticity (Illustrative) All Selected Selected Selected Change in Price (%) Selected 14 Map Options Selected FULL SCREEN MAP Dynamic Evolution Map - Y: Net Price , X: Volume (Units) Pricing 12 10 Selected Selected 8 Selected Selected 6 Selected Selected Manual & Auto Zoom 4 Selected Selected 2 0 Y MIN Detected X MAX Detected X MIN Manual Y MAX -1 3 B Profile A 4 5 6 Manual Y MIN 0% Speed What it does: 200% Speed 1000% 5% Apply provide visibility and control of 10000% -90% Speed actual dynamics & relationships 0% Apply between 200% components & price 100% X MAX X MIN performance -90% COGS (% Net Sales) Gross Profit (% Net Sales) Gross Sales D&R & Other Mktg. (% Gross Sales) 1 708 -40,08% 56,70% 43,30% 1 513 -0,43% Gross Profit (% Net Sales) D&R & Other Mktg. (% (% Net Sales Profit COGS Gro Gross Gross Sales 54,25% 45,75% Acct Mngr Name (All) 44,20% Customer Name (All) Fiscal Year Corrective Change Type actions Change Type of lead to: it may Analysis 2 of Analysis 1 Fiscal Month Improved Pricing & client conditions policies. Code Industry Name Earlier identificationCusto Revcompetitive threats & changes in industry dynamics of Region Region Name Segment Targeted price adjustment based on expected impact 20 South South 5_VL 10000% -11% Apply COGS (% Net Sales) D&R & Other Mktg. (% (% Net Sales) Profit (% Net Sales) COGS Gro Gross Gross Sales D&R & Other Mktg. (% Gross Sales) Change in Volume (%) Top Ten DATA TABLE AUTO AXES Profile B Gross Sales a a a a a a a 2 Auto Graph Nº a 1 A Manual Graph Nº a a a a a 0 ADJUST AXES What it is: Dynamic Evolution Map Analysis of evolution of Price Y: Net Price Dynamic Evolution - Y: Net Price , X: (and – orMapD&R)Volume (Units) how they and X: Volume (Units) Impact Volumes or Margins. Bubbles: Gross Profit 30 May be used for a single product or a group of products, Apply Zoom globally 10000% client segments / or by Y MAX 100% Speed Detected 11% Apply channel, or by account manager. Detected -2 USUAL SCREEN The stakes: 15 North North 5_VL 1 241 -41,13% 55,04% 44,96% 1 102 -0,34% 55,80% 19 4_L 1 808 -44,50% 57,28% KeySouth South price adjustments & improved 42,72% 1realization56,90% to finer price 580 -0,52% 2010 (All) (All) (All) 43,10% Market Name (All) 18 South South 3_M 6 956 -46,67% 55,16% 44,84% 6 596 -2,57% 56,50% 43,50% Market Segment Name (All) 14 North North 4_L 2 204 -48,10% 57,27% 42,73% 1 992 -0,75% 58,24% 41,76% Customer Breath Name (All) 17 South South 2_S 7 717 -49,86% 53,82% 46,18% 7 260 -2,98% 53,93% 46,07% Custo Rev Segment Name (All) Page 38
  • 39. Dynamic Evolution / elasticity Tool All Disc. & Reb. Selection Selected List to Max Price Disc. Selected Early Payment Discount Selected Full truck Discount Selected Discretionary Discount Selected Rebates Selected Unbilled Services Selected Unbilled guarrantees Selected Client Management Costs Selected Recruiting Costs Alloc Selected Marketing Costs Alloc Selected Max to Client Price Disc. Selected USUAL SCREEN ADJUST AXES AUTO AXES Dynamic Evolution Map 14 Map Options Selected StdVolume Discount 12 10 Y: Net Price Dynamic Evolution Map - Y: N X: Volume (Units) Bubbles: Gross Profit 30 8 Apply Zoom Y MAX 4 2 0 100% Speed Detected 6 Manual & Auto Zoom Unexplained Disc FULL SCREEN MAP Dynamic Evolution Map - Y: Net Price , X: Volume (Units) Pricing 11% Apply Y MIN 0% Speed -11% Apply X MAX 200% Speed 1000% Detected 5% Apply -90% Speed 10000% 0% Apply X MAX 200% X MIN -90% X MIN Manual Y MAX -1 Customer Name (All) Market Name (All) Market Segment Name (All) Customer Breath Name (All) Custo Rev Segment Name (All) Material GrP Name (All) Product Family Name (All) Product Grp Name (All) Plant Name (All) a D&R & Other Mktg. (% (% Net Sales COGS Gro Gross Profit Code Gross Profit (% Net Sales) (All) D&R & Other Mktg. (% (% Net Sales) Profit (% Net Sales) COGS Gro Gross Gross Sales COGS (% Net Sales) Acct Mngr Name a a a a a a a a a a Profile B D&R & Other Mktg. (% Gross Sales) (All) 100% Manual Y MIN Gross Sales Region Name 6 Gross Profit (% Net Sales) a Profile A 5 COGS (% Net Sales) (All) Gross Sales Top Ten DATA TABLE B 4 D&R & Other Mktg. (% Gross Sales) Industry Name 3 Gross Sales (All) 2 Auto Graph Nº 2009 Fiscal Month 1 A Manual Graph Nº Fiscal Year a a a a a 0 Region Name (All) 20 South South 5_VL 1 708 -40,08% 56,70% 43,30% 1 513 -0,43% 54,25% 45,75% Acct Mngr Name (All) 15 North North 5_VL 1 241 -41,13% 55,04% 44,96% 1 102 -0,34% 55,80% 44,20% Customer Name (All) 19 South South 4_L 1 808 -44,50% 57,28% 42,72% 1 580 -0,52% 56,90% 43,10% Market Name (All) 18 South South 3_M 6 956 -46,67% 55,16% 44,84% 6 596 -2,57% 56,50% 43,50% Market Segment Name (All) 14 North North 4_L 2 204 -48,10% 57,27% 42,73% 1 992 -0,75% 58,24% 41,76% Customer Breath Name (All) 17 South South 2_S 7 717 -49,86% 53,82% 46,18% 7 260 -2,98% 53,93% 46,07% Custo Rev Segment Name (All) 4 0 4_L 3 022 -50,53% 62,25% 37,75% 2 706 -1,04% 61,17% 38,83% Material GrP Name (All) 21 West West 1_VS 2 044 -51,31% 50,96% 49,04% 1 932 -0,81% 51,62% 48,38% Product Family Name (All) 9 East East 4_L 1 974 -54,95% 64,78% 35,22% 1 718 -0,73% 63,79% 36,21% Product Grp Name (All) 1 0 1_VS 1 759 -59,30% 55,62% 44,38% 1 568 -0,77% 57,77% 42,23% Plant Name (All) Change Type of Analysis 1 Region Change Type of Analysis 2 Custo Rev Segment 39 10000% Detected Detected -2 10000% Fiscal Year 2010 Fiscal Month (All) Industry Name (All)
  • 40. Client Conditions & Discount Variance tbd - will be a special component of item-price Volume Variance Value analysis & measurement Tools (Unit VolumeT2 - Unit Volume T1) * Unit PriceT1 Mix Variance (Unit VolumeT2 - (Unit Mix%T1 * Total VolumeT2)) * Unit PriceT1 Quantity Variance ((Unit Mix%T1 * Total VolumeT2)-Unit VolumeT1) * Unit PriceT1 Value Analysis EVC / EVIU Value Maps / curves Win / Loss Pricing Process Performan Elasticities Key Tools  Economic Value Modeling Pricing BSC Pricing Diagnostic  Value Map & Curves  Choices Based Conjoint Modeling & simulation  Win / Loss analyses  Elasticities nalyses & simulation Pricing Price Points / Psycholgical Thought Proc. Pricing Alignment  Pricing analyses CBC / Perceptions Price Points Product price occurence (in comparable sales situation) 9 8 7 6 5 4 3 2 1 0 80 85 90 95 100 105 110 115 Occurrences Tools to help Measure Value Perception & Willingness to pay & elasticities & to use Value as a base for Pricing 40
  • 41. Client Value Logic / Approach – “Rational” • Financial Value Measurement (FVM) / Expected value in use (EVIU) • Cost to customer without product minus cost to customer with product – “Emotional” • Price elasticity • Perceived value of ‘qualitative’ attributes Analysis / Tools FVM/EVIU Simulation of client level impact Transactional analysis / observed elasticities Discount / Rebates elasticities Win / Loss analyses Key Buying Factors Choice based conjoint/ Perceived price/value
  • 42. Tool 7: Economic Value to Clients (Illustrative) Total Value €2029 ! Total Benefit What it is: Objective evaluation of economic value to client of our offering versus next best competitive alternative. Developed by target segment and or for individual clients. Can be adapted to supply an interactive sales support tool € 123 € 2 260 € 2 137 € 3 00 € 2 00 Increased Longer Life Efficiency Incr Maint Cost Total Costs € 5 00 Conversion Costs Total Prem. €1760 €369 Best Alternative What it does: Analyses & visualizes the Value of our offering Actions it may lead to: Development of targeted offers (focusing on attributes that create value for clients) Can provide a very effective support tool for Sales force Targeted communication & marketing The stakes: In period of High pricing turbulence (such as now), typically results in bottom line improvement of up to 4 % through better ability to communicate value to clients If used in the context pf a new product launch (or revamp), it often results in bottom line improvement of 10% or more through value based pricing Page 42
  • 43. EVC Tool – Synthesis table 43
  • 44. EVC Tool – Value Waterfall 44
  • 45. EVC Tool – Value Hierarchy 45
  • 46. EVC Tool – Stakeholders Value Priorities 46
  • 47. EVC Tool – Value Lever Logic 47
  • 48. EVC Tool – Value Lever economic Model 48
  • 49. Tool 8: Segmented Competitive Value Maps Segmented Customer Value Map Competitive Value Maps (Segment X, Market B, 2008) Relative Price Value Disadvantaged What it is: Analysis & mapping of competitive. Prices Value (perceived or measured) May be used for a single product or a group of Dell products, globally or by client segments / Compaq/HP channel. 1.50 Competitor 4 Competitor 1 0.50 Competitor 3 1.00 Competitor 2 Value Advantaged 1.50 Clone Toshiba What Fair Value Line it does: provide visibility and control of Value & Price positioning of Products by segment. Helps define effective Value / Pricing segmentationtegic 0.50 Relative Value (Perceived /measured) Relative Perceived Value Corrective actions it may lead to: Price adjustments. Improved proved targeting of Price & Value proposition &segmentation Support to Sales force in Value Selling The stakes: Varies considerably. Repositioning/ Retargeting of Value Proposition may often result in double digit price increases or Volume increases Page 49
  • 51. Tool 9: CBC / Perception Analysis (Illustrative) What it is: T he most effective methodology for measuring ‘Qualitative’ Value perception & willingness to pay & developing Price response / elasticity models Attributes elasticity not limited to price but can include other key factors affecting WTP Actions it may lead to: More accurate & effective price & value positioning. Identification & improvement of other levers that influence clients decisions Improved competitive tactics & positioning What it does: Identifies & quantifies key decision drivers Model the impact of changes in price or performance on key ‘attributes’ The stakes: Performant approach to price optimization in many markets / industries.Typically results in bottom line improvement of up to 10 % Page 51
  • 52. Tool 10: Win / Loss Analysis (Illustrative) What it is: Systematic & regular evaluation of reasons of Wins & losses (or significant changes in Share of Accounts at clients). Criteria will include our & competitive prices but also conditions & buyer profile to identify drivers What it does: Help identify & quantify key decision drivers Helps optimize price positioning Actions it may lead to: More accurate & effective price positioning. Identification & improvement of other levers that influence clients decisions Improved competitive tactics & positioning The stakes: Performant approach to price optimization in deal driven B2B environment.Typically results in bottom line improvement of up to 4 % Page 52
  • 53. Win / Loss analysis tool Detailed modeling of „Win Probability‟ as a function of Discount level 53
  • 54. Tool 12: Price Points Analysis (Illustrative) Product price occurence (in comparable sales situation) What it is: Identification of Psychological price points from a customers’ perspective & their impact on demand Criteria will include our & competitive prices but also conditions & buyer profile to identify impact 9 8 7 6 5 4 3 2 1 0 80 85 90 95 100 105 110 115 Occurrences Actions it may lead to: More accurate & effective price points positioning. Improve price alignments along the product range & vis a vis competition Improved competitive tactics & positioning What it does: Identification & measurement of price points Estimated impact of potential price realignments / price points optimization The stakes: Performant approach to price optimization impulse / image driven product ranges or industries with high pricing rivalry Page 54
  • 55. Marketing & Sales Support Tools Key Tools  Share & competitive performance monitoring  Peer Pricing & Value selling support  Portfolio analyses  Analyses of performance on key Value attributes  Campaign effectivenes measurement & modeling  Competitive & Pricing Intelligence tools Tools to help support Strategic Marketing & Sales with a value focus & Marketing effectiveness improvements 55
  • 56. Tool 13: Portfolio Pricing Dashboard AM: John Smith – Client Portfolio Client Client Rev. (YTD) Client Vol. Disc. Growth Margin Band Vol. (%) (YTD) (Ann.) Band ABC 1.2M€ 6% ACB 8.1M€ 32% 28% XL1 XL1 BAC 0.2M€ 1% 29% M1 BCA 3.2M€ -12% 21% L2 Total 3.2M€ -2% 29% 31% L1 Control 2 Net Price Check Control 1 Volume Band Except. Curr. (N/Y & Disc Auth) (%) L2 Disc. Ok’d (%) Renego. (previous) (Illustrative) Client Conditions Monthly Monitoring Report Renego. (next) Incentive Score (Sales Rep) 14% 14% 09/07 09/08 25 17% 18% 02/07 02/08 75 M2 18% 11% 06/07 06/08 1 L2 25% 18% 08/07 01/08 -20 17% 18% On Time 354 YTL 6 Monitoring 5 Calculation of Salesman‟s incentive Previous. year Control 3 Exception Handling Monitoring 4 Renegociations What it is: Systematic & regular Dashboard providing indication of performance & guidance on Client portfolio. Criteria used may vary by sector and based on strategic priorities What it does: Monitoring tool Support to sales force in execution of Pricing strategy Actions it may lead to: Better targeting of pricing actions by sales force. Identification of Price increase opportunities or imminent price threats Improved monitoring of portfolio performance The stakes: Higher effectiveness in Pricing execution. Typically results in bottom line improvement of up to 2% Page 56
  • 57. Tool 14: Peer Pricing (Illustrative) What it is: Support to sales force by providing contextual information on similar offers (price conditions, features & outcome). Key is identification of comparable deals & collection of relevant information What it does: provide visibility on what is feasible / reasonable Provides reassurance & peer pressure to perform Actions it may lead to: More effective pricing by sales force (better margins). Stronger emulation amongst sales force Elimination of ‘way over-/under- priced offers’ The stakes: Similar to Win/Loss - approach to price optimization in deal driven B2B environment. Typically results in bottom line improvement of up to 4 % Page 57
  • 59. Tool 15: Portfolio Analysis / Price Structure Mapping (Illustrative) Segmented Price Structure Maps (Segment X, Market B, 2008) Full Price / Ha (€) Product4 Product 3 Product 3 Product 2 What it is: Analysis & mapping of segmented Product range. Prices Product performance May be used for a group of products, globally or by client segments / channel. What it does: provide visibility and control of coherence of product Price & Performance positioning. Can be used competitively to identify competitive opportunities / threats Product Performance (Protection index) Corrective actions it may lead to: Price adjustments. Improved proved positioning of Products Rationalization of product range The stakes: Depending on initial state 1 to 3 % improvement in average realized price Page 59
  • 60. Tool 16: Rating Performance / Value Curves Competitors Value Graphs 9,0 8,0 7,0 6,0 ACME 5,0 Comp 1 4,0 Comp 2 3,0 What it is: Analysis & mapping of competitive. Value performance Performance on attributes May be used for a single product or a group of products, globally or by client segments / channel. 2,0 1,0 0,0 Weight 56 1 1 10 13 19 Ship Complete Defects Range Service Shipment Date Price What it does: provide visibility and control of Value positionin of Products by segment. Identifies key attributes by segment Helps define effective Value segmentation Region: Central Segment: Price Driven Corrective actions it may lead to: Value proposition adjustments Improved targeting of Price & Value proposition &segmentation Support to Marketing force in product development / Product attributes The stakes: Varies considerably. Repositioning/ Retargeting of Value Proposition may often result in double digit price increases or Volume increases
  • 61. Market Name Industry Name Custo Rev Segment Name Product Family Code Product Grp Code Prod Rev Segment Name Pricing (All) (All) (All) (All) (All) (All) Normal Screen Full Screen Tool 17: Promotional Performance analysis (Illustrative) Column Labels Avg (x) Price change (y) vs Volume Change Price (2008-2009 - Avg Price 2009 2008 2009 Rev 2009 Prod Hier by Product ) #VALUE! #VALUE! Gross Rev Product Code 1 695 2,63 2,63 4 181 Ac1 1 572 34,10 34,14 44 413 Ac13 1 170 39,45 39,42 57 360 Ac15 1 363 42,16 42,17 56 952 Ac16 1 460 44,70 44,66 53 414 Ac17 1 331 47,18 47,31 73 339 Ac18 1 534 50,00 49,85 66 983 Ac19 1 408 5,24 5,26 7 604 Ac2 1 248 55,33 55,24 74 468 Ac21 Ac18 1 479 60,46 60,42 84 845 Ac23 1 375 63,08 62,90 88 276 Ac24 1 416 Ac15 70,99 70,84 108 300 Ac27 20% 30% 40% 1 406 78,91 78,88 119 755 Ac30 1 181 81,35 81,36 120 448 Ac31 1 375 84,15 84,17 119 143 Ac32 1 652 87,07 86,69 100 272 Ac33 1 547 89,32 89,10 119 633 Ac34 1 332 92,10 91,75 127 072 Ac35 1 312 94,75 94,53 125 885 Ac36 1 499 97,37 97,11 135 000 Ac37 1 256 99,62 100,07 124 493 Ac38 1 472 102,62 102,63 149 513 Ac39 Discount Offeredc (% List price) 2011 – Promotional Performance analysis Row Labels Ac1 Ac1 Ac1 Ac1 Ac1 Ac1 Ac1 Ac2 Ac2 Ac2 Ac2 Ac2 -40% -30% Ac3 Ac3 Ac3 Ac3 Ac3 Ac3 Ac3 Ac3 Ac3 Ac3 -- -20% Product Code Vol Ac1 Ac13 1% Ac15 Ac16 Ac17 Ac18 Ac19 1% Ac2 Ac2 Ac21 Ac23 Ac1 Ac13 Ac24 Ac16 0% Ac27 -10% 0% 10% Ac30 Ac31 Ac19 Ac32 Ac33-1% Ac34 Ac35 Ac36 Ac37 Ac38-1% Ac39 ++ Vol Gr -6% -17% 24% -1% -18% 16% -12% 3% 8% -5% 2% 8% 8% 25% 3% -30% -13% 4% 2% -7% -1% -1% Apparent elast Pr Gr 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 0% 43,02 159,98 342,24 159,69 -226,76 -62,23 -42,85 -8,74 48,24 -66,91 7,52 36,16 207,86 -1861,22 -216,68 -68,35 -53,16 10,27 6,56 -27,14 2,07 79,69 Go to Financia Go to Product Go to Price Ev What it is: Analysis or profit & volume to SKU Ela Go impact of promotions. can be used any type ofGo to Product E promotional / sales animation action to evaluate ROI ofGo to Customer action. What it does: provide visibility and control of actual performance of action, including stock effects & cannibalization, to provide improved vision of actual & relative performance Sales Impact (% LT Lift) Corrective actions it may lead to: Re-adust marketing budget to support most effective actions. Best practice transfer (Test, Learn & generalize) Improved targeting of promotions The stakes: 20 to 40% improvement in Marketing ROI Page 61
  • 62. Detailed analysis of impact of promotions on volume & bottom line Optimization of promotional effectiveness 62
  • 63. Tool 18: Benchmarking & Competitive Intelligence Category xxx - Average Daily Rate Comparison (as function of rental duration) 90 80 Avis 70 Hertz 60 Europcar 50 What it is: Systematic & regular monitoring & benchmarking of competitors ‘Sell-In’ & ‘Sell-out’ prices at relevant levels Key ingredient of Pricing Intelligence Easy Rentacar 40 ADA 30 eSixt 20 Budget 10 What it does: provide ability to react faster & smarter to competitive price movements RentaCar 0 1 3 5 7 9 11 13 15 Corrective actions it may lead to: Better anticipation / faster reaction to changes in competitive prices Identification of Price increase opportunities or imminent price threats Stronger sales pitch The stakes: In period of High pricing turbulence (such as now), typically results in bottom line improvement of up to 2 % through better anticipation of - / faster reaction to - price movements Page 63
  • 64. Pricing Performance Management tools Pricing Process Performance Pricing BSC Pricing Diagnostic Pricing RACI Pricing Thought Proc. Pricing Alignment Industry Pricing Tools to help follow monitor, control & gradually improve the strategic Pricing & Value management capabilities of the company 64 Key Tools  Pricing Balanced Score Card  Pricing Diagnostics & Improvement Roadmap  Pricing Processes & RACI  Pricing Thought Process  Pricing Alignment reports  Industry Pricing analyses & decision support
  • 65. Tool 19: Pricing BSC & Dashboards (Illustrative) What it is: Balanced scorecard – used to monitor globally performance & development of pricing strategy. Criteria used may vary by sector and level of analysis What it does: provide visibility & control of implementation of Pricing strategy Corrective actions it may lead to: Better anticipation / faster reaction to changes in Industry Pricing Dynamics. Better & balanced monitoring & control of performance, faster ability to react Improved ability to manage change & performance improvement over the longer term The stakes: Strong monitoring of Price Strategy performance & change management at any level – key driver to Global performance Page 65
  • 66. 66
  • 67. Pricing BSC – A key management tool 67
  • 68. Tool 20: Pricing Diagnostic & Roadmap (Illustrative) What it is: Diagnostic– evaluates current level of performance vs Best practices on all aspects of Pricing management. Roadmap : identifies key levers for improvement of pricing performance improvement & provides concrete recommendations & actions plans to follow to get there What it does: Key tool to support sustainable performance improvement Corrective actions it may lead to: Clarifies where we are and where we need to go. Aligns & organizes the company around the required change management effort to achieve improvement Helps prioritize & organize action for optimal effectiveness The stakes: Best approach to achievable sustainable’ performance improvement Page 68
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  • 73. Tool 21: Pricing Proccess RACI (Illustrative) What it is: Defines & organizes participant roles & responsibilities in all pricing processes. Defines calendar & organizes to ensure effective collaboration & consensus building What it does: provide visibility, coordination & control of all key pricing processes Corrective actions it may lead to: Improved coordination of stakeholders. Conflict reduction, improved consensus building Improved prioritization / more rational arbitrage between alternative plans The stakes: Effective management of Pricing & Value across the company Page 73
  • 74. Pricing RACI - Overview 74
  • 75. Pricing RACI – Country/Process detail 75
  • 76. Tool 22: Pricing Thought Process (Illustrative) What it is: A ‘qualitative’ process to support more rational / effective Pricing decision making – when data availability is insufficient. A tool to capitalize on managers collective expertise to improve decisions & develop consensus What it does: Provide a strong logical framework to help focus discussion, rationalize them & facilitate consensus Corrective actions it may lead to: Better Decision making. Improved consistency across divisions and time Improved consensus Development of Pricing & Value culture The stakes: Improved Pricing management & consensus Page 76
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  • 80. Tool 23: Pricing Alignment Category xxx – 1 Day Rental package comparison (as function of Km driven) 300 100 70 250 60 90 200 150 200 100 85 90 150 300 130 110 90 150 400 160 135 110 150 500 190 160 130 150 600 220 185 150 150 700 250 210 170 150 150 800 280 235 190 150 Variable Short Trip What it is: Visualization of positioning & attractiveness if alternative packages as a function of nt usage Key ingredient of Pricing coherence management Long Trip 100 Illimité 50 0 0 100 200 300 400 500 600 700 What it does: provide ability to improve pricing coherence & better position offers to meet client usage characteristics 800 Corrective actions it may lead to: Better positioning of packages & prices Identification of Price increase opportunities Stronger sales pitch better fit to needs The stakes: In segmented markets – with high price visibility, typically results in volume increases improvement of up to 10 % through better fit of offer to needs Page 80
  • 81. Window - Shadow - Shade Window 5-15% 40-65% Key, high visibility offers requiring precision pricing, based on perceived value (if possible) or on detailed, accurate competitive & costing info. Shadow 10-30% 15-25% Strongly related to window products in terms of perceived value & purchasing decision  margin based pricing driven by window products Shade 55-75% 10-45% incidental, low visibility products with low impact on perceived value or buying decision  cost based pricing with high margin 81
  • 82. Tool 24: Industry Pricing Dynamics Assessment (Illustrative) What it is: Systematic & regular assessment of Industry pricing Dynamics. Criteria used may vary by sector and for Commodities vs specialty What it does: provide visibility and anticipation of industry level pricing movements Corrective actions it may lead to: Better anticipation / faster reaction to changes in Industry Pricing Dynamics. Identification of Price increase opportunities or imminent price threats Improved monitoring of industry level indicators The stakes: In period of High pricing turbulence (such as now), typically results in bottom line improvement of up to 4 % through better anticipation of price movements Page 82
  • 83. Tool 24: Industry Pricing (Illustrative) Page 83
  • 84. Price dynamics assessment Price Dynamics assessment Criteria to M onitor Weighting Channel Concentration Customer 7 Channel Alignment with Example Corp (Loyalty) 10 Customers Profitability & Willingness to Pay Communicatio n 5 8 Price Followership Likelihood & Reaction Delay 5 4 Competitive Costs Position Costs Value Index / Cost to use advantage Price Premium against best Value Competitor Competitor 5 Industry Concentration Consumer 6 Consumers Profitability & Willingness to Pay 7 Forecasted Costs Evolution 10 Communication Leadership 7 10 Free Capacity Relative Position Capacity Competitive / Media Signalling 10 Projected Supply / Demand Ratio 6 Channel Inventory Level 10 Chg vs last period Chg from last Chg Current Period Ariston 6 C's Pricing Drivers Current Period Since Last Period Ariston Since Last Price Change Ariston Score 2,6 2,7 2,8 2,8 4,6 4,0 3,9 5,0 3,4 3,9 4,4 4,4 3,8 2,9 2,9 110 Ariston Ariston GT Corn 2,7 3,7 4,2 3,7 4,4 2,6 3,6 Projected M arket Price Evolution Score GT Corn 0,0 0,0 0,1 0,6 0,1 0,6 0,0 1,2 -0,1 0,7 -0,1 -0,1 0,3 0,7 0,8 0,02 0,40 0,54 0,37 -0,14 0,42 0,293 7% Price Change Recommendations Directional 84 % change proposed increase recommended 10% Score 0 -0,4 -0,7 -0 0,2 0,7 1,7 1,2 -0,3 0,8 0,7 1,3 3,8 0,2 0,3 GT Corn 1 -0,26 2 3 0,10 4 5 6 1,08 7 8 0,34 1,05 9 10 9 10 11 1,56 12 13 0,715 18%
  • 85. Value Sharing analysis & decision support 85
  • 86. Open Scenario Save as Statistics & simulation tools Stats & Simulations Pricing Simulators Portfolio Simulator Network Simulator D & R Savings Segm. & Clusters Regressions & stats Pricing Process Performance Analytical & simulation tools to help support Strategic Decision Pricing Diagnostic making on Pricing & Value Pricing BSC Pricing RACI Strategies & implementation 86 Key Tools  Pricing & Value modeling & simulation  Portfolio simulation  Network simulation & optimization  Simulation of impact of alternative Pricing or D&R  Segmrentation & clustering tools  Regression & statiistical tools
  • 87. Tool 25: Pricing Simulator (Illustrative) What it is: Systematic & regular assessment of Industry pricing Dynamics. Criteria used may vary by sector and for Commodities vs specialty What it does: provide visibility and anticipation of industry level pricing movements Corrective actions it may lead to: Better anticipation / faster reaction to changes in Industry Pricing Dynamics. Identification of Price increase opportunities or imminent price threats Improved monitoring of industry level indicators The stakes: In period of High pricing turbulence (such as now), typically results in bottom line improvement of up to 4 % through better anticipation of price movements Page 87
  • 88. Pricing Simulator – Single product 88
  • 89. Pricing Simulator – Competitive dynamics 89
  • 90. Tool 26: Portfolio Pricing Simulator (Illustrative) Product Selection for analysis FULL SCREEN USUAL SCREEN Check / Uncheck All Accuspray Hypak Components SCF Hypak Bulk Barrels Hypak Componets Bulk Hypak SCF Barrels Hypak Plunger Rods Hypoint Needles Monovial Preventis Readifill Barrel Rdf Components Rdf Olunger Rods Uniject Sterifill Barrels Sterifill Components Accuspray barrel Hyp BSCF/BCF Stopper Hyp NSCF/NCF Stopper Hyp TSCF/TCF Stopper Hypak Comp SCF Other Hyp Bulk Barrel Luer Hyp Bulk Barrels Ndl Hyp Bulk Ndl Shield Hyp Bulk Plast Comps Hyp Bulk PRTC Hyp Bulk RNS Hyp Bulk Stp/Byp Stp Hyp Bulk Tip Caps Hyp SCF Barrel Luer Hyp SCF Barrel Ndl Hyp SCF Barrel Ndl Physiolis Hypak Plunger Rods Hypoint Needles Monovial Stopper Monovial Vials TS Needle Guard Preventis Preventis Other Rdf Bulk Stopper Rdf RTS Barrels Luer Rdf RTS Barrels Ndl Rdf RTS Stopper Rdf SCF Barrel Luer Rdf SCF Barrels Ndl Rdf Comp Others Rdf Plunger Rods Reservoir S-fill SCF Brrl Luer Sterifill Plungr Rod Sterifill Stppr Run Impact Analysis Go to Impact Analysis Go to Product Synthesis Go to Product Hypotheses Go to Prodiuct Client Detail What it is: Decision support tools to simulate / optimize pricing across a porfolio of Products or countries, taking into consideration elasticities, price corridors & potential competition between ranges Go to Impact Menu Go to Main Menu What it does: Optimization & coordination of pricing across the portfolio Corrective actions it may lead to: Implementation of price corridors. Differentiating offers to better serve different markets / optimoize value capture Targeted Price increases / decreases The stakes: In period of High pricing turbulence (such as now), typically results in bottom line improvement of up to 4 % through better optimization & coordination of prices Page 90
  • 91. Tool 26: Portfolio Pricing Simulator (Illustrative) Corridors Synthesis Recalc Full Scen Multi-country pricing optimization - modulated by country €) Back to Integ Region Country ### US Canada North America Germany UK France Country Level Pricing Options Reimbursement Price Constraints / Objective Scenario TRUE CoPay Profit Optimization Profit Optimization 1 Fixed price #### No Reimb. Fixed price 5 Regional Corridor #### No Reimb. Regional Corridor 3 Regional Corridor #### No Reimb. Regional Corridor 3 Regional Corridor #### No Reimb. Regional Corridor 3 Scenario constraints Min PTW Max PTW 28,79 € 32,79 € OptIm 34,00 € 50,00 € 32,00 € 36,00 € OptIm 36,00 € OptIm 50,95 € 32,00 € 82% 37,77 € 33,57 € 36,00 € OptIm 36,00 € OptIm 57,17 € 32,00 € 32,00 € Sweden 32,00 € 36,00 € OptIm 36,00 € OptIm Russia Profit Optimization #### No Reimb. Profit Optimization 1 16,00 € 192,86 € OptIm Europe PTW Est. Share Profit Margin % (%) Index 746,67 € OptIm 32,00 € Spain Public Price Performance achieved in Scenario 17,00 € Regional Corridor #### No Reimb. Regional Corridor 3 Regional Corridor #### No Reimb. Regional Corridor 3 Regional Corridor #### No Reimb. Regional Corridor 3 Italy Per product results 32,00 € 32,00 € Revenue Index 37,03 € 148,10 € 96% 51% 480% 442% 41,34 € 80% 42% 100% 99% 478% 439% 43% 100% 100% 83% 42% 100% 100% 32,00 € 82% 29% 99% 97% 50,56 € 32,00 € 82% 42% 99% 96% 55,55 € 35,58 € 84% 31% 96% 96% 44,57 € 36,00 € 84% 45% 87% 92% 53,59 € 29,77 € 81% 44% 100% 100% 99% 98% 28,79 € 36,00 € 8,13 € 145,52 € OptIm 39,02 € 25,34 € 77% 43% 100% 100% 8,13 € 20,47 € OptIm 22,80 € 20,45 € 83% 38% 97% 99% ### Korea Profit Optimization #### No Reimb. Profit Optimization 1 Profit Optimization #### No Reimb. Profit Optimization 1 Profit Optimization #### No Reimb. Profit Optimization 1 3,06 € 10,12 € OptIm 12,60 € 10,08 € 65% 44% 63% 79% ### China Profit Optimization #### No Reimb. Profit Optimization 1 8,13 € 53,15 € OptIm 22,76 € 13,39 € 74% 39% 100% 100% 98% 99% 96% 96% 96% 96% 414% 372% Australia ### Japan APAC Mexico Brazil Latin America Grand Total 16,25 € Profit Optimization No Reimb. Profit Optimization 1 12,50 € #### No Reimb. Profit Optimization 1 Profit Optimization -2,00 € 25,00 € 40,00 € 128,12 € OptIm OptIm 80,00 € 37,95 € 24,29 € 76% 67%
  • 92. Tool 27: Retail Network Pricing Simulator (Illustrative) Teboil TypFuel 98E Date Brand: Teboil Fuel: 98E - ROS vs Share of Choice, by station (bubble size proportional to revenues) 04/01/2010 12% 10% ROS % Optimization Parameters Optimization Performance Criteria ROS SoC Weight Constr. (>) ROS % SoC % 0,10% Optim. 6 397 € 2,4% 31,9% 50% 18,00% Initial 4 509 € 2,3% 28% Station level Data Optimize MultiStations pricing Gross Row Labels Nb Comp Prev Prc ev Prev Marg R VarCost / Ltr Profit Min Pr MaxPr Price Gr Profit Aura 3 ##### 6 682 € 388 € 1,542 € 94 € 1,605 € 1,739 € 1,661 € 118 € 8% Espoo 6 ##### 37 978 € 2 654 € 1,462 € 1 320 € 1,538 € 1,666 € 1,551 € 1 494 € Hämeenkyrö 3 ##### 6 434 € 455 € 1,471 € 147 € 1,540 € 1,668 € 1,579 € 151 € Hämeenlinna 6 ##### 2 772 € 271 € 1,465 € -37 € 1,535 € 1,663 € 1,543 € 340 € 6% Heinola 3 ##### 3 233 € 229 € 1,516 € -22 € 1,569 € 1,700 € 1,602 € 27 € Helsinki 6 ##### 11 852 € 924 € 1,475 € -1 € 1,532 € 1,660 € 1,543 € 723 € Huittinen 2 ##### 5 972 € 426 € 1,448 € 143 € 1,584 € 1,629 € 1,584 € 144 € 4% Hyvinkää 3 ##### 11 792 € 767 € 1,412 € 397 € 1,491 € 1,616 € 1,544 € 491 € Kärsämäki Ilomantsi 3 ##### 5 897 € 414 172 1,581 € 1,713 Kokkola € 1,512 € Espoo € Janakkala Ilomantsi€ 1,626 € Hyvinkää € Huittinen 170 Heinola Jämsä 2 ##### 5 095 € 330 € 1,509 € 91 € 1,564 € 1,694 € 1,628 € 95 € Kauniainen HämeenkyröAura Kiiminki Jämsä Kaustinen 2% Helsinki Juva Janakkala 4 ##### 6 578 € 548 € 1,478 € 205 € Kaavi € 1,681 € 1,594 € 1,552 205 € Juva 3 ##### 3 472 € Kerimäki€ 1,493 € 274 54 € 1,547 € 1,676 € 1,591 € 91 € Kaavi 0% 4 ##### 5 179 € 401 € 1,506 € 101 € 1,579 € 1,710 € 1,612 € 117 € SoC % € Kankaanpää 2 334 € 1,518 € 110 € 40% € 1,70450% 1,639 € 1,573 € 113 0% 10%##### 4 914 € 20% 30% 60% Kärsämäki 4 ##### 1 722 € 149 € 1,463 € 75 € 1,535 € 1,663 € 1,545 € 134 € Kauniainen 2 ##### 3 636 € 304 € 1,481 € 91 € 1,538 € 1,666 € 1,592 € 107 € -2% Kaustinen 4 ##### 4 202 € 413 € 1,494 € 101 € 1,571 € 1,702 € 1,610 € 124 € Kempele 2 ##### 5 526 € 385 € 1,517 € 139 € 1,573 € 1,704 € 1,639 € 144 € Kerimäki 3 ##### 1 678 € 154 € 1,519 € 4 € 1,571 € 1,702 € 1,636 € 29 € -4% Kiiminki 2 ##### 1 590 € 286 € 0,546 € 35 € 0,639 € 0,692 € 0,666 € 33 € Kokkola 5 ##### 12 538 € 979 € 1,487 € 388 € 1,561 € 1,691 € 1,626 € 307 € Profit 50% Station Aura Espoo Hämeenkyrö Hämeenlinna Heinola Helsinki Huittinen Hyvinkää Ilomantsi Jämsä Janakkala Juva Kaavi Kankaanpää Kärsämäki Kauniainen Kaustinen Kempele Kerimäki Kiiminki Kokkola Price 1,661 € 1,551 € 1,579 € 1,543 € 1,602 € 1,543 € 1,584 € 1,544 € 1,626 € 1,628 € 1,594 € 1,591 € 1,612 € 1,639 € 1,545 € 1,592 € 1,610 € 1,639 € 1,636 € 0,666 € 1,626 € Mod Revenue 5 743 € 49 623 € 6 719 € 12 690 € 5 196 € 37 160 € 4 982 € 10 063 € 5 883 € 4 571 € 7 532 € 5 045 € 6 316 € 4 560 € 3 919 € 4 591 € 6 056 € 5 239 € 2 495 € 1 584 € 10 536 € SoC Gross Profit ROS % 46,0% 28,5% 39,6% 24,5% 30,0% 21,0% 51,6% 54,2% 42,5% 46,7% 36,8% 36,8% 36,2% 50,5% 25,7% 45,1% 35,3% 51,3% 19,6% 44,7% 17,7% What it is: Systematic Daily price Station Profile Database Quality optimization in highly price competitive environments Station Level Price Impact Can be used to optimize Price Share Station Level Optimization in a network, taking inti pricing Station Level Decision consideration local competition & Network demand Optimization Competitive Pricing DB 2,1% 3,0% 2,2% 2,7% 0,5% 1,9% 2,9% 4,9% 2,9% 2,1% 2,7% 1,8% 1,9% 2,5% 3,4% 2,3% 2,1% 2,7% 1,2% 2,1% 2,9% 118 € 1 494 € 151 € 340 € 27 € 723 € 144 € 491 € 170 € 95 € 205 € 91 € 117 € 113 € 134 € 107 € 124 € 144 € 29 € 33 € 307 € Navigation Brand What it does: Simulates / optimizes pricing based on specific competitive conditions & capitalizing on historically measured elasticities -6% Corrective actions it may lead to: Improved daily pricing to support overall marketing strategy & objectives Faster reaction / anticipation of competitive moves The stakes: 1 to 3% improvement in pricing realization… may be key in markets subject to very intense price competition Page 92
  • 93. Network Pricing Simulator – Competitive database Brand ServQ Ähtäri ABC Ähtäri Neste Ahvenanmaa/Åland Shell Ahvenanmaa/Åland St1 Alajärvi Neste Alajärvi Shell Alavus ABC Aura ABC Aura Shell Aura Teboil Espoo ABC Espoo Neste Espoo Shell Espoo St1 Espoo Teboil Espoo Ysi5 Eura ABC Eura Neste Forssa ABC Forssa Shell HämeenkyröABC LocQ 4 7 2 2 7 7 6 6 5 7 4 7 2 7 5 5 6 7 2 6 8 Est Margin Fixed Costs Est Profit 2010 2010 765 446 € 634 141 € 131 306 € 1/1/10 ####### 600 348 € 552 411 € 47 937 € 1/1/10 ####### 523 166 € 513 961 € 9 205 € 1/1/10 ####### From 7 6 4 5 6 5 5 8 3 8 7 4 7 8 5 5 6 6 6 4 7 Station Profile Database to Navigation Location Quality Impact Analysis Station Level Price Impact Price Share Trade-Off 1/1/10 ####### 604 869 € 527 374 € 77 496 € 1/1/10 ####### 580 282 € 551 339 € 28 943 € 1/1/10 ####### 556 772 € 511 229 € 45 543 € Station Level Decision Support 1/1/10 ####### 1 156 361 € 1 166 020 € -9 659 € Network Optimization 1/1/10 ####### 606 556 € 552 489 € 54 067 € 1/1/10 ####### 379 495 € 355 500 € 23 995 € 1/1/10 ####### 698 248 € 665 290 € 32 958 € 1/1/10 ####### 2 802 155 € 2 580 634 € 221 521 € 1/1/10 ####### 2 789 870 € 2 610 026 € 179 844 € 1/1/10 ####### 2 647 168 € 2 150 629 € 496 539 € 1/1/10 ####### 5 175 726 € 4 886 357 € 289 370 € 1/1/10 ####### 3 062 354 € 2 916 488 € 145 866 € 1/1/10 ####### 3 246 528 € 3 165 562 € 80 966 € 1/1/10 ####### 533 067 € 480 939 € 52 129 € 1/1/10 ####### 597 229 € 586 904 € 10 326 € 1/1/10 ####### 565 716 € 533 519 € 32 196 € 1/1/10 ####### 564 044 € 552 906 € 11 138 € 1/1/10 ####### 928 792 € 868 337 € 60 454 € 93 Station Level Optimization Select where you want to go Competitive Pricing DB
  • 94. Network Pricing Simulator – Modeling (1) Full Screen Teboil Modeled vs Measured impact of Service & location quality on normalized share (2010, Brand: Teboil ) Normal Start Regression Regression Results Competitive Pricing DB 25,0% Row Labels Qual Shr Impact Ind LocQ Ind Qual Shr Impact ServQ ServQ LocQ Qual Shr Impact Q Shr Impact Mod Aura 5,6% 117% 126% 20,0% 5,6% 116,7% 126,3% 5,6% 5,4% Espoo -2,7% 100% 83% -2,7% 100,0% 83,3% -2,7% -2,4% Hämeenkyrö -6,5% 80% 71% -6,5% 80,0% 70,6% -6,5% -6,3% Hämeenlinna -5,7% 129% 43% 15,0% -5,7% 128,6% 42,9% -5,7% -5,1% Heinola -15,9% 43% 33% -15,9% 42,9% 33,3% -15,9% -15,3% Helsinki -7,4% 71% 71% 10,0% -7,4% 70,6% 70,6% -7,4% -7,2% Huittinen 6,4% 123% 127% 6,4% 123,1% 127,3% 6,4% 6,1% Regression Statistics Multiple R 0,992269 R Square 0,984598 Adjusted R Square 0,984027 Standard Error 0,008709 Observations 57 Hyvinkää Ilomantsi Navigation Station Profile Database ANOVA 7,0% -1,9% 111% 120% 141% 75% 5,0% -1,9% 110,5% 120,0% Jämsä Janakkala -20,0% Juva Kaavi Kankaanpää -10,7% 9,0% -15,0% -2,3% 2,7% -3,3% 40% 108% -10,0% 117% 145% 108% 67% 171% -5,0% 60% 84% 67% -10,7% 9,0% 0,0% 0,0% -2,3% 2,7% -5,0% -3,3% 40,0% 66,7% -10,7% -10,9% 107,7% 171,4% 9,0% 10,8% 5,0% 10,0% -2,3% 15,0% -3,9% 20,0% 116,7% 60,0% 145,5% 84,2% 2,7% 2,4% 107,7% 66,7% -3,3% -3,9% Regression Residual Total Kärsämäki Kauniainen Kaustinen Kempele -7,9% -3,2% 7,8% -1,5% 47% 67% 145% 100% 86% 120% 123% 92% 47,1% 66,7% 145,5% 100,0% 85,7% 120,0% 123,1% 92,3% -7,9% -3,2% 7,8% -1,5% -7,5% -0,7% 7,9% -1,1% Coefficients Standard Error t Stat Intercept -0,24419 0,004335 -56,329908 X Variable 10,103344 0,003434 30,094693 X Variable 20,140246 0,003522 39,8241346 Kerimäki -5,2% 40% 107% -5,2% 40,0% 107,1% -5,2% -5,3% Kiiminki -4,8% 40% 100% -4,8% 40,0% 100,0% -4,8% -6,3% 86% -20,0% -1,5% 108,7% 86,2% -1,5% -1,1% Kokkola -1,5% 109% 7,0% -7,9% -3,2% -10,0% 7,8% -1,5% -15,0% 141,2% 75,0% 7,0% -1,9% 6,8% -1,5% SUMMARY OUTPUT Station Level Price Impact Price Share Trade-Off Station Level Optimization Station Level Decision Support Network Optimization df 94 Quality Impact Analysis SS MS F Significance F 2 0,261807 0,13090368 1725,99507 1,1608E-49 54 0,004095 7,5842E-05 56 0,265903 P-value 1,1861E-49 2,0088E-35 1,0348E-41 Lower 95% -0,2528846 0,0964593 0,1331856 Upper 95% -0,2355021 0,11022865 0,1473065 Select where you want to go Brand 62 62
  • 95. Network Pricing Simulator – Modeling (2) Full Screen Impact of relative Price position (X) on relative share (Y) (2010, Brand: A24, Station: Kouvola) Row Labels 140% A24 A24 A24 130% A24 A24 120% A24 A24 A24 110% A24 A24 100% A24 A24 A24 90% A24 A24 80% A24 A24 A24 70% A2498% A24 Zone Kouvola Kouvola Kouvola Kouvola Kouvola Kouvola Kouvola Kouvola Kouvola Kouvola Kouvola Kouvola Kouvola Kouvola Kouvola Kouvola Kouvola Kouvola Kouvola 99% 98% Kouvola Regression Results Date Average of Rel Share Average of Rel Price Rel Share Rel Price 01/01/2010 64% 100,7% 64% 101% 02/01/2010 48% 101,8% 48% 102% 03/01/2010 58% 101,2% 58% 101% 04/01/2010 52% 101,6% 52% 102% 05/01/2010 91% 99,6% 91% 100% 06/01/2010 88% 99,7% 88% 100% 07/01/2010 76% 100,3% 76% 100% 08/01/2010 51% 101,5% 51% 101% 09/01/2010 50% 101,5% 50% 102% 10/01/2010 87% 99,9% 87% 100% 11/01/2010 68% 100,6% 68% 101% 12/01/2010 81% 99,9% 81% 100% 13/01/2010 95% 99,5% 95% 99% 14/01/2010 90% 99,7% 90% 100% 15/01/2010 75% 100,1% 75% 100% 16/01/2010 56% 101,1% 56% 101% 17/01/2010 107% 99,2% 107% 99% 18/01/2010 72% 100,4% 72% 100% 19/01/2010100% 99% 100% 61% 101% 101%100,9% 102% 61%102% 101%103% 20/01/2010 88% 99,5% 88% 100% Start Regression Competitive Pricing DB SUMMARY OUTPUT Regression Statistics Multiple R 0,977051 R Square 0,954629 Adjusted R Square 0,954504 Standard Error 0,040874 Observations 365 Normal Station Profile Database Quality Impact Analysis Station Level Price Impact Price Share Trade-Off Station Level Optimization ANOVA df Regression Residual Total SS MS F Significance F 1 12,76001 12,76001 7637,68 7E-246 363 0,606452 0,001671 364 13,36647 Station Level Decision Support Network Optimization Coefficients Standard Errort Stat P-value Lower 95% Upper 95% 95,0% 95,0% Lower Upper Intercept 24,31444 0,2692 90,32125 7E-251 23,7851 24,8438 23,7851 24,8438 X Variable 1-23,4824 0,268696 -87,3938 7E-246 -24,0108 -22,954 -24,0108 -22,954 95 Select where you want to go A24 Kouvola DI Navigation Brand Zone TypFuel
  • 96. Network Pricing Simulator – Decision support Station & Date Optimization Performance Profit Optimization parameters ROS % Criteria SoC % Weight Constraints Brand Zone Teboil Punkalaidun Optimized 374 € 1,9% 52,8% ROS 30% > 1,7% Date 04/01/2010 Initial 356 € 2,2% 42% SoC 70% > 19% Teboil Punkalaidun - performance by type of fuel Optimize Station level pricing 12% ROS % 10% 8% Full Screen Normal 6% Station Profile Database DI 95E 98E 0% 0% 10% 20% 30% 40% 50% Quality Impact Analysis SoC % 60% 70% Navigation 2% 80% -2% -4% Price Share Trade-Off Station Level Optimization Station Level Decision Support -6% Row Labels 95E 98E DI Grand Total Station Level Price Impact Price Nb Comp 2 2 2 2 1,541 € 1,532 € 1,254 € Mod Revenue 7 768 € 3 966 € 8 423 € 20 157 € Share Index 0,93 1,06 1,18 SoC Gross Profit ROS % 46,3% 52,9% 58,8% 1,2% 1,7% 2,6% 91 € 67 € 215 € 52,8% 1,9% 374 € 96 Select where you want to go Competitive Pricing DB 4% Network Optimization 1,544 € 1,565 € 1,300 € 37,7% 44,6% 52,6% -9,1% -8,4% -0,4%
  • 97. Network Pricing Simulator – Detailed Simulation Station : Hämeenlinna - Date: 28 June - Price simulation / Optimization Competitive Scenario Today Changes (+ or -) from base scenario TRUE TRUE TRUE TRUE TRUE TRUE Teboil ABC Neste Seo Shell St1 Serv Q Today 6 3 Loc Q Today 2 5 Fuel Prices today Save Prices 7 8 8 4 2 5 Teboil 2 4 ABC Neste Seo Shell St1 Changes to Serv Q Changes to Loc Q Changes to Fuel Prices 95E 1,672 € 1,703 € 1,679 € 1,706 € 1,672 € 1,673 € 95E -0,010 € 98E 1,706 € 1,782 € 1,773 € 1,724 € 1,756 € 1,706 € 98E -0,060 € DI 1,462 € 1,506 € 1,502 € 1,464 € 1,478 € 1,484 € DI Day Share of Choice Teboil ABC Neste Seo Shell St1 95E 11,4% 9,0% 32,1% 20,0% 14,5% 13,1% 98E 16,7% 6,2% 24,6% 27,1% 6,7% 18,8% DI 14,6% 7,8% 26,0% 30,6% 11,9% 9,1% Revenues 34 309 € 20 608 € 72 340 € 64 479 € 30 251 € 31 812 € 2 273 € 1 949 € 6 306 € 4 971 € 2 422 € 2 240 € Fixed Costs 584 € 1 002 € 2 196 € 1 558 € 889 € 623 € Profit 766 € - 200 € 821 € 1 027 € 204 € 400 € Margin ROS SoC 2,2% 13,6% -1,0% 8,1% 1,1% 28,5% 1,6% 26,8% 0,7% 12,4% 1,3% 13,9% 97 223 Simulation Parameters Projected Impact on Performance 28 Month June 28 Location Hämeenlinna Hämeenlinna Update June Optimization parameters Optimize _ Criteria Return on Sales Weight Constraints 70% > 1,0% Share of Choice 30% > 10,0% Simulated Performance Simulated Initial Profit ROS % SoC % 766 € 2,2% 13,6% 375 € 1,5% 11,5%
  • 98. Network Pricing Simulator – Network Optimization Teboil TypFuel 98E Date Brand: Teboil Fuel: 98E - ROS vs Share of Choice, by station (bubble size proportional to revenues) 04/01/2010 12% ROS % 10% Row Labels Nb Comp Aura 8% Espoo Hämeenkyrö Hämeenlinna 6% Heinola Helsinki Huittinen 4% Hyvinkää Ilomantsi Jämsä 2% Janakkala Juva Kaavi 0% Kankaanpää 0% Kärsämäki Kauniainen -2% Kaustinen Kempele Kerimäki -4% Kiiminki Kokkola Optimization Parameters Optimization Performance Criteria ROS SoC Weight Constr. (>) 50% 0,10% Optim. 6 397 € 2,4% 31,9% 50% 18,00% Initial 4 509 € 2,3% 28% Gross -6% 98 ROS % SoC % Station level Data Optimize MultiStations pricing Prev Prc ev Prev Marg R VarCost / Ltr Profit Min Pr MaxPr Price Gr Profit 3 ##### 6 682 € 388 € 1,542 € 94 € 1,605 € 1,739 € 1,661 € 118 € 6 ##### 37 978 € 2 654 € 1,462 € 1 320 € 1,538 € 1,666 € 1,551 € 1 494 € 3 ##### 6 434 € 455 € 1,471 € 147 € 1,540 € 1,668 € 1,579 € 151 € 6 ##### 2 772 € 271 € 1,465 € -37 € 1,535 € 1,663 € 1,543 € 340 € 3 ##### 3 233 € 229 € 1,516 € -22 € 1,569 € 1,700 € 1,602 € 27 € 6 ##### 11 852 € 924 € 1,475 € -1 € 1,532 € 1,660 € 1,543 € 723 € 2 ##### 5 972 € 426 € 1,448 € 143 € 1,584 € 1,629 € 1,584 € 144 € 3 ##### 11 792 € 767 € 1,412 € 397 € 1,491 € 1,616 € 1,544 € 491 € Kärsämäki 3 ##### 5 897 € 414 172 1,581 € 1,713 Kokkola € 1,512 € Espoo € Janakkala Ilomantsi€ 1,626 € Hyvinkää € Huittinen 170 Heinola 2 ##### 5 095 € 330 € 1,509 € 91 € 1,564 € 1,694 € 1,628 € 95 € Kauniainen HämeenkyröAura Kiiminki Jämsä Kaustinen Helsinki Juva 4 ##### 6 578 € 548 € 1,478 € 205 € Kaavi 1,552 € 1,681 € 1,594 € 205 € 3 ##### 3 472 € Kerimäki€ 1,493 € 274 54 € 1,547 € 1,676 € 1,591 € 91 € 4 ##### 5 179 € 401 € 1,506 € 101 € 1,579 € 1,710 € 1,612 € 117 € SoC % € 2 4 914 € 334 € 1,518 € 110 € 40% 1,573 € 1,70450% 1,639 € € 113 10%##### 20% 30% 60% 4 ##### 1 722 € 149 € 1,463 € 75 € 1,535 € 1,663 € 1,545 € 134 € 2 ##### 3 636 € 304 € 1,481 € 91 € 1,538 € 1,666 € 1,592 € 107 € 4 ##### 4 202 € 413 € 1,494 € 101 € 1,571 € 1,702 € 1,610 € 124 € 2 ##### 5 526 € 385 € 1,517 € 139 € 1,573 € 1,704 € 1,639 € 144 € 3 ##### 1 678 € 154 € 1,519 € 4 € 1,571 € 1,702 € 1,636 € 29 € 2 ##### 1 590 € 286 € 0,546 € 35 € 0,639 € 0,692 € 0,666 € 33 € 5 ##### 12 538 € 979 € 1,487 € 388 € 1,561 € 1,691 € 1,626 € 307 € Profit Station Aura Espoo Hämeenkyrö Hämeenlinna Heinola Helsinki Huittinen Hyvinkää Ilomantsi Jämsä Janakkala Juva Kaavi Kankaanpää Kärsämäki Kauniainen Kaustinen Kempele Kerimäki Kiiminki Kokkola Price 1,661 € 1,551 € 1,579 € 1,543 € 1,602 € 1,543 € 1,584 € 1,544 € 1,626 € 1,628 € 1,594 € 1,591 € 1,612 € 1,639 € 1,545 € 1,592 € 1,610 € 1,639 € 1,636 € 0,666 € 1,626 € Mod Revenue 5 743 € 49 623 € 6 719 € 12 690 € 5 196 € 37 160 € 4 982 € 10 063 € 5 883 € 4 571 € 7 532 € 5 045 € 6 316 € 4 560 € 3 919 € 4 591 € 6 056 € 5 239 € 2 495 € 1 584 € 10 536 € SoC Gross Profit ROS % 46,0% 28,5% 39,6% 24,5% 30,0% 21,0% 51,6% 54,2% 42,5% 46,7% 36,8% 36,8% 36,2% 50,5% 25,7% 45,1% 35,3% 51,3% 19,6% 44,7% 17,7% 2,1% 3,0% 2,2% 2,7% 0,5% 1,9% 2,9% 4,9% 2,9% 2,1% 2,7% 1,8% 1,9% 2,5% 3,4% 2,3% 2,1% 2,7% 1,2% 2,1% 2,9% 118 € 1 494 € 151 € 340 € 27 € 723 € 144 € 491 € 170 € 95 € 205 € 91 € 117 € 113 € 134 € 107 € 124 € 144 € 29 € 33 € 307 € Navigation Brand
  • 99. Tool 28: D & R Savings model (Illustrative) What it is: Interactive simulation of potential impact of changes in D&R policies Who is affected? How much? Potential impact on  demand & volumes. Support to sales force in explaining / implementing price changes on their portfolio What it does: provide visibility and anticipation of industry level pricing movements Corrective actions it may lead to: Better planning / evaluation & selection of D&R changes. Improved & faster implementation Improved fairness The stakes: 40 to 8 month delay in Implementation 20 to 60% fewer ‘exceptions’ Page 99
  • 100. Estimating the impact of new Pricing Policy Page 100
  • 101. Evaluating Impact by Customer 15,0% Year (All) Month (All) Region Name (All) Industry Name (All) Acct Mngr Name (All) Glob SoW Code (All) Market Name (All) Discounts and Rebates % of Gross Sales Max. Disc. & Rebates % Pricing Gross Sales Revenues & D&R Actual vs. Limit 70% 60% Normal Screen 50% Full Screen 40% 30% 20% Market Segment Name Price Driven 10% Customer Name (All) Customer Breath Name (All) Custo Rev Segment Name (All) Product Name (All) Material GrP Name (All) Product Grp Name (All) Prod Hier Name (All) 0% -10% -20 0 20 Cust. Gross Sales Rev 40 Prod Rev Segment Name (All) Total D&R (Current) Sales Gross D&R % G.S.R. Rev. (Current) Product Family Name(All) 7 139 205 74 082 396 9,6% 60 80 100 120 Customers Gross Sales Revenues Maximum D&R % D&R Applying Max % 15,0% 6 165 641 101 140 160 New D&R % Disc. and Reb. Savings NOK G.S. 8,3% 973 564 180
  • 102. Tool 29: Segmentation & Clustering 90 000 000 80 000 000 70 000 000 60 000 000 50 000 000 Comp2 40 000 000 Comp1 30 000 000 What it is: Segmentation of Clients / Consumers, based on. Attributes sought Potential & willingness to pay May be used for a single product or a group of products, globally or by channel. ACME 20 000 000 10 000 000 0 Value Driven Price Driven Delivery Driven Service driven Speed Driven Quality driven 1 2 3 4 5 What it does: Helps define effective Value / Pricing segmentation Help visualize weights / stakes & priorities by segment. 6 Actions it may lead to: Development of targeted offers. Support to targeting by sales force Targeted communication & marketing The stakes: Varies considerably. Segmentation & adaptation of Value Propositions may often result in double digit price increases or Volume increases
  • 103. Segmentation & Clustering – Market research insights 103
  • 104. Segmentation & Clustering – Behavioral Segmentation 104
  • 105. Segmentation & Clustering – Behavioral Segmentation 105
  • 106. Segmentation & Clustering – Behavioral Segmentation 106
  • 107. Tool 23: Statistics & Regression Tools (Illustrative) What it is: Statistical tools to support in depth analysis & modeling of Pricing & Value Clustering CBC / Discrete choice Logit Regressions .. What it does: Enables true insights & sophisticated modeling Corrective actions it may lead to: Understanding causalities / Identififying trends Ability to model / predict Continous improvement based on historical data The stakes: Insights / price response modeling is at the root of Price optimization Page 107
  • 108. Statistical tools to prodide insights on causality Share of Wallet vs Rating Share of Wallet vs Rating - ACME Customer Value Map Competitors Value Graphs (All) (All) East (All) 7,0 1,50 9,0 90 000 000 8,0 80 000 000 Value Disadvantaged 7,0 Pricing 6,0 Comp 1 4,0 0,50 Comp 2 1,00 Comp 2 3,0 Value Advantaged 2,0 Value Graph Segment 1,0 Weight 1 1 Ship Complete Defects Range 10 13 Service Shipment Date 0 Price Driven Delivery Driven Service driven Speed Driven Quality driven 2 3 4 5 6 USUAL SCREEN 8,0 y = 4,0565e0,7579x R² = 0,1959 7,5 7,0 6,5 6,0 5,5 5,0 4,5 4,0 3,5 3,0 0% 10% 20% 30% 40% 50% 60% 108 70% 80% 90% 4,5 4,0 4,0 3,5 3,0 3,0 Value Driven Price FULL SCREEN 5,0 3 311 727 3,5 10 000 000 19 "Share of Wallet (x) vs Rating (y)" 5,5 729 108 1 008 391 4,5 20 000 000 1 0,50 Relative Perceived Value 56 ACME 6,5 6,0 5,0 Comp1 30 000 000 7,0 1 104 148 5,5 Comp2 40 000 000 7,5 996 900 6,0 50 000 000 1,50 Fair Value Line Value Map Seg/Reg 0,0 8,0 SoW vs Rtg Clie SoW vs Ratings 6,5 60 000 000 Comp 1 ACME 5,0 Segment Share 70 000 000 ACME Relative Price Segment SegmentName Region Acct Mngr 100% 0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 0% 10% 20% 30% 40% 50% 60% 7
  • 109. Level 3 Performance reporting & monitoring Pricing Toolbox Full Screen Reporting Analysis P& L Reports Traffic Lights Performance Touring Handling AS Price Change PRODUCT LEVEL PRICING TRAFFIC LIGHTS #E440 BRIDGEST ONE T URANZA EL400-02 % Rel Share % Premium vs Ref. vs Ref. Value Win / Loss Elasticity Comp Comp Positioning Indicator Measure GM % Action Overall Required Fullfilment 0 1 8% 9 13% 1,5 61% 94% 0,60024934 59% 16% 0 1 8% 7 20% 1,5 60% 85% 0,57732634 58% 107 16% 0 1 8% 7 15% 2,0 54% 85% 0,53853075 54% 12% 0 1 8% 9 8% 1,9 59% 97% 0,59126945 59% 215/45R17 BW Z BRIDGESTONE TURANZA EL400-02 #E402 73 19% 215/45R17 BW Z BRIDGESTONE TURANZA EL400-02 #E329 82 11% P215/45R17 BW W BRIDGESTONE TURANZA EL400-02 #G432 0 1 8% 7 7% 1,9 59% 92% 0,58842208 58% 0 1 8% 7 6% 1,2 41% 86% 0,40759921 103 0 2 8% 7 8% 0,9 53% 85% 0,53514842 52% 8% 0 1 8% 9 7% 1,0 59% 87% 0,60924063 60% 117 5% 0 1 8% 9 4% 1,2 58% 98% 0,59778409 60% P235/50R18 BW V BRIDGESTONE TURANZA EL42 #E445 123 5% 0 1 8% 7 7% 1,6 45% 101% 0,46415437 46% P235/60R18 BW H BRIDGESTONE TURANZA EL42 #C010 82 3% 0 1 8% 7 8% 1,6 59% 84% 0,59362246 #G447 137 1% 0 1 10% 9 6% 1,1 45% Y X 58% P245/45R19 BW V BRIDGESTONE TURANZA EL42 205/55R16 BW H BRIDGESTONE TURANZA EL42 RFT 85% 0,45843948 X 45% 95 1% 0 1 8% 9 4% 1,7 42% 99% 0,43203873 43% #7334 94 1% 0 1 8% 8 2% 1,0 37% 101% 0,36211277 36% Y Y BRIDGEST ONE T URANZA EL42 RFT 225/45R17 BW H BRIDGESTONE TURANZA EL42 RFT #E446 119 2% 0 1 8% 9 3% 1,2 40% 85% 0,38266467 38% 225/45R17 BW H BRIDGESTONE TURANZA EL42 RFT #7335 98 3% 0 1 8% 9 1% 1,6 37% 101% 0,37233824 37% 225/45R17 BW H BRIDGESTONE TURANZA EL42 RFT #E330 78 5% 0 0 8% 7 1% 2,3 41% 88% 0,40485926 40% 86 6% 0 0 8% 9 1% 3,3 57% 100% 0,56939127 56% #7271 105 7% 0 0 8% 7 0% 4,9 55% 99% 0,53339714 54% 118 BRIDGEST ONE T URANZA ER30 205/45R16 BW W BRIDGESTONE TURANZA ER30 225/45R17 BW W BRIDGESTONE TURANZA ER30 #7272 10% 0 0 8% 7 0% 6,8 58% 101% 0,59676541 59% 225/50R16 BW W BRIDGESTONE TURANZA ER30 #7270 78 6% 0 0 8% 7 0% 4,9 59% 98% 0,60021896 60% 245/50R18 BW W BRIDGESTONE TURANZA ER30 #7273 99 9% 0 0 8% 8 0% 4,3 39% 91% 0,39917475 40% 255/50R19 BW W BRIDGESTONE TURANZA ER30 #7275 103 7% 0 0 8% 9 0% 2,7 53% 90% 0,51685851 51% 255/55R18 BW W BRIDGESTONE TURANZA ER30 #C195 128 8% 0 0 8% 9 0% 3,5 54% 93% 0,53413606 53% 255/55R18XL BW Y BRIDGESTONE TURANZA ER30 #7269 116 7% 0 0 8% 7 0% 5,0 40% 85% 0,40320361 40% 285/45R19 BW W BRIDGESTONE TURANZA ER30 Fin . Reports Y 40% 8% 109 #C193 BRIDGEST ONE T URANZA EL42 P235/45R17 BW W BRIDGESTONE TURANZA EL42 Share Growth 13% 77 BRIDGEST ONE POT ENZA RE92A AS 215/45R18 BW W BRIDGESTONE POTENZA RE92A AS Discount Change 97 115 BRIDGEST ONE #7274 75 8% 0 0 8% 7 0% 4,2 46% 85% 0,45598798 46% Corridors X Y Select SBU P1 Key Tools Transactional Ana  Price evolutions Objectives vs. Realized  Pricing & Value Waterfalls Price Evolutions Waterfall  Price dispersion mapping  Detailed variance analyses  Time series  Elasticities / Pricing dynamics analyses Exceptions Mngmt Elasticities Time Series Revenue Variance (UnitPrice T2 * UnitVolume T2 ) - (UnitPrice T1 * UnitVolume T2 ) Price Variance (Unit PriceT2 - Unit PriceT1) * Unit VolumeT2 Menu-Tier Variance (MenuTier(T2)_OldUnitPrice x VolumeT2) - (UnitPriceT1 x VolumeT2) Item-Price Variance (UnitPriceT2 x VolumeT2) - (MenuTier(T2)_OldUnitPrice x VolumeT2) Promotional Item Price Variance tbd - will be a special component of item-price Client Conditions & Discount Variance tbd - will be a special component of item-price Volume Variance (Unit VolumeT2 - Unit Volume T1) * Unit PriceT1 Mix Variance (Unit VolumeT2 - (Unit Mix%T1 * Total VolumeT2)) * Unit PriceT1 Quantity Variance ((Unit Mix%T1 * Total VolumeT2)-Unit VolumeT1) * Unit PriceT1 Marketing & Sales support Value Analysi Reporting tools tools to help monitor, control & Ana. Share Evolutions Peer Pricing PortFolio manage Pricing & support effective implementation of pricing policies 109 EVC / EVIU Value Maps / curve
  • 110. Tool 31: Flexible P&L Reporting (Illustrative) Go to Financial Pricing Month Region Code Market Name Industry Name Custo Rev Segment Name Product Family Code Product Grp Code (All) (All) (All) (All) (All) (All) (All) Go to Product Normal Go to Price Full Screen Go to SKU Go to Product Go to Customer 2007 2008 2009 2010 % Gr (10/09) Theoretical Revenues 1) Unexplained Discount 94 832 963 -2 986 736 92 711 698 117 583 738 113 518 393 -2 790 767 -2 990 030 -2 789 994 -3,5% -6,7% Gross Sales 91 846 227 89 920 931 114 593 708 110 728 399 -3,4% Total Discounts Invoice Revenues -13 692 016 78 154 211 -12 291 691 -17 870 605 -15 830 026 77 629 239 96 723 104 94 898 374 -11,4% -1,9% Total Rebates & freebees Net Revenues -10 396 467 67 757 744 -10 114 566 -13 041 436 -12 537 011 67 514 674 83 681 667 82 361 362 -3,9% -1,6% COGS Total Client & Mktg costs Other Logistical Costs Net Margin Net Margin % D&R as Pct of Theo Sales -37 778 327 -21 873 956 -38 043 193 -45 991 374 -45 737 252 -22 296 836 -27 826 188 -28 026 613 -0,6% 0,7% -13 768 496 -15% 29% -15 122 192 -17 962 084 -19 429 116 -17% -16% -18% 27% 29% 27% 8,2% 11,9% -4,8% What it is: Regular reports ensuring coherence with Finance & enabling insights on impact of pricing on overall financial performance Ability to zoom or group flexibly by product / segment / regions What it does: provide visibility accountability for Pricing performance Provides early warning of threats & improved visibility for opportunities Corrective actions it may lead to: Better anticipation / faster reaction to changes. Identification of Price increase opportunities or imminent price threats Improved monitoring & control of performance The stakes: Improved control & faster reaction Page 110
  • 111. Tool 32: Pricing Traffic Lights (Illustrative) Pricing Performance Touring Handling AS Price Change PRODUCT LEVEL PRICING TRAFFIC LIGHTS BR ID GE S T ON E BR ID GE S T ON E P OT E N ZA R E 92A AS 215/45R18 BW W BRIDGESTONE POTENZA RE92A AS #E440 BR ID GE S T ON E T U R AN ZA E L400-02 215/45R17 BW Z BRIDGESTONE TURANZA EL400-02 #E402 215/45R17 BW Z BRIDGESTONE TURANZA EL400-02 #E329 P215/45R17 BW W BRIDGESTONE TURANZA EL400-02 #G432 BR ID GE S T ON E T U R AN ZA E L42 P235/45R17 BW W BRIDGESTONE TURANZA EL42 #C193 P235/50R18 BW V BRIDGESTONE TURANZA EL42 #E445 P235/60R18 BW H BRIDGESTONE TURANZA EL42 #C010 P245/45R19 BW V BRIDGESTONE TURANZA EL42 #G447 BR ID GE S T ON E T U R AN ZA E L42 R FT 205/55R16 BW H BRIDGESTONE TURANZA EL42 RFT #7334 225/45R17 BW H BRIDGESTONE TURANZA EL42 RFT #E446 225/45R17 BW H BRIDGESTONE TURANZA EL42 RFT #7335 225/45R17 BW H BRIDGESTONE TURANZA EL42 RFT #E330 BR ID GE S T ON E T U R AN ZA E R 30 205/45R16 BW W BRIDGESTONE TURANZA ER30 #7271 225/45R17 BW W BRIDGESTONE TURANZA ER30 #7272 225/50R16 BW W BRIDGESTONE TURANZA ER30 #7270 245/50R18 BW W BRIDGESTONE TURANZA ER30 #7273 255/50R19 BW W BRIDGESTONE TURANZA ER30 #7275 255/55R18 BW W BRIDGESTONE TURANZA ER30 #C195 255/55R18XL BW Y BRIDGESTONE TURANZA ER30 #7269 285/45R19 BW W BRIDGESTONE TURANZA ER30 #7274 BR ID GE S T ON E T U R AN ZA E R 300 235/55R17 BW W BRIDGESTONE TURANZA ER300 BR ID GE S T ON E T U R AN ZA E R 33 #F355 Discount Change 100 115 98 88 69 83 103 98 115 125 83 127 96 100 111 112 85 84 101 121 77 99 107 122 120 77 88 126 83 13% 14% 21% 27% 26% 23% 30% 41% 49% 58% 39% 32% 25% 21% 31% 42% 53% 29% 26% 37% 34% 42% 25% 20% 18% 19% 20% 23% 13% Share Growth % Rel Share % Premium vs Ref. vs Ref. Value Win / Loss Comp Comp Positioning Indicator 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 8% 8% 8% 8% 8% 8% 8% 8% 8% 8% 8% 10% 8% 8% 8% 8% 8% 8% 8% 8% 8% 8% 8% 8% 8% 8% 8% 8% 8% 9 9 9 9 9 8 8 7 9 7 7 7 9 7 9 9 8 7 7 8 9 7 8 7 8 9 7 9 7 13% 19% 22% 33% 48% 49% 24% 31% 29% 18% 15% 14% 18% 10% 7% 7% 4% 5% 6% 9% 7% 10% 14% 18% 23% 34% 20% 21% 16% Elasticity Measure GM % 1,5 1,6 1,7 1,0 0,9 1,3 1,9 1,1 1,0 0,8 0,9 1,0 0,9 0,5 0,4 0,4 0,4 0,5 0,7 0,9 1,1 1,4 1,0 1,5 1,1 0,8 0,9 1,0 1,0 60% 58% 58% 58% 45% 37% 50% 58% 60% 60% 58% 59% 39% 37% 46% 51% 59% 59% 45% 43% 40% 37% 47% 59% 42% 37% 39% 58% 59% 94% 101% 89% 87% 85% 99% 84% 99% 102% 84% 95% 85% 101% 102% 100% 86% 98% 83% 98% 102% 101% 84% 93% 99% 99% 84% 100% 102% 101% Action Overall Required Fullfilment 0,6 0,6 0,6 0,6 0,5 0,4 0,5 0,6 0,6 0,6 0,6 0,6 0,4 0,4 0,5 0,5 0,6 0,6 0,5 0,4 0,4 0,4 0,5 0,6 0,4 0,4 0,4 0,6 0,6 60% 58% 59% 60% 46% 38% 51% 57% 60% 58% 59% 60% 38% 37% 47% 51% 58% 58% 46% 44% 39% 37% 46% 60% 43% 37% 40% 59% 58% X Y X Y Y X What it is: Systematic & regular review of pricing performance at detailed with indicators / early warning system to identify opportunities & threats & know where management attention should focus. What it does: Saves management times by providing key synthetic info & warning systems X Y Corrective actions it may lead to: Better anticipation / faster reaction to opportunities & tgreats Management attention better focused on real issues Faster &eralier issue resolution The stakes: Agility & competitive leadership Page 111