3D technical illustrations serve a critical role in your service organization. They guide novice technicians through complex repair procedures, inform customers on how to maintain their equipment, and ensure service personnel can quickly identify parts.

1. THE VALUE OF 3D TECHNICAL
ILLUSTRATIONS

2. 2
• Augmented Reality
Easier and faster understanding
of the task
• Shorter time to identify parts
• Just in time training
Per task Novice vs Expert level
• Sequenced animations
Newer/Younger service techs
are used to animated content
HOW 3D ADDS VALUE: IN THE FIELD

3. 3
• 3D illustration
can require less time to create
• Reduce drawing expertise
means SME’s can create their own content
• 3D illustrations
are generally one step removed from
Engineering
– This can reduce update cycle times
• 3D animation
can be created before parts are
manufactured
– Video requires real world parts in all
configurations
HOW 3D ADDS VALUE: CREATION PROCESS

4. 4
• Incomplete CAD data
– Sourced parts data may only be PDF or
other 2D formats
– No historical requirement for Engineering
to create complete models
• Missing hardware – Nuts, Bolt, clamp, etc.
• Missing details such as holes, hoses and
wire harnesses
• Difficult access to 3D CAD
– Engineer may not provide access to 3D CAD
• No 3D CAD data
– Older projects may not have 3D data available
SOME DIFFICULTIES IN CREATION OF 3D ILLUSTRATIONS

5. 5
• Make the CAD complete
– Supplier parts
– Company CAD data
• Accessible CAD data
– Reduced creation effort
– Reduced maintenance cost
– Increased product value
• No CAD data
– This is a pure business
decision
– Is there enough value
in modeling
OVERCOMING THESE DIFFICULTIES

6. 6
Ensure your 3D content enhances
technician productivity:
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