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Sustainable Brands - June 2016
Hello.
Let’s get emotional.
Emotions Drive Marketing Outcomes
We measure emotions
to guide better
marketing decisions
Source: Prof Gerald Zaltman, Harvard Business School,
'How Customers Think’ (p40.), 2011
Over 90% of human behaviour
is driven by emotions
The Problem
65%* of marketing
ROI is driven by
creative. Yet +90%
of creative is never
tested.
Source: Mars Inc. & Tivo Research’ TRA Singlesource methodology’ (p9.), 2011
Creative is the most important but least
managed driver of marketing success.
The Problem
Creative has
been difficult
to test
Slow & expensive
Does not scale
Weak links to creative
and media decisions
The Problem
So the most
important driver
of success is
overlooked
Creative is mostly judged through
gut feeling.
Opportunity to quantify creative
quality for marketing decisions
Solution
The EmotionAll® score is
a 1 to 10 performance
score, relative to the entire
emotion database of over
7,000 videos.
An EmotionAll® score gives you an instant
snapshot of your video's performance, enabling you
to predict social media activity, guide media
decisions and inform your campaign strategy, at
any stage throughout your video campaign.
The Solution
The Solution
Attract
Can you grab people’s
attention? Measured by
peak surprise during the
early stage of the video.
Retain
Can you keep it?
Measured by peak
happiness after the early
stage of the video.
Impact
Can you leave something
behind? Measured by
Daniel Kahneman’s peak-
end rule (peak + end) / 2
Engage
Can you build
momentum? Measured
by peak engagement
anywhere in the video.
The EmotionAll® score is
based on these four metrics:
0k
2k
4k
6k
8k
10k
1 2 3 4 5 6 7 8 9 10
0M
1M
2M
3M
4M
5M
6M
7M
1 2 3 4 5 6 7 8 9 10
0K
10K
20K
30K
40K
50K
60K
70K
80K
90K
100K
1 2 3 4 5 6 7 8 9 10
Shares Views Tweets
EmotionAll® Score
The more you
feel, the more
you do
Source: Realeyes analysis of 2,083 YouTube videos and 371,245 video views in March 2015
Assess earned
media potential
Inform video edits
to improve potential
Guide media
execution options
The Solution
Emotions are directly
linked to sales too
Collaboration with Mars has created
world’s largest emotions database
that is linked to sales
Study 75% accurate in separating ads
with high or low sales impact
Working to validate our approach in
different categories and markets
The Solution
“People will forget what you’ve said,
people will forget what you did,
but people will never forget
how you made them feel.”
– Maya Angelou
Thank You!

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Sustainable Brands: How New Technologies Can Help Leverage Consumer Inisghts in Real-time

  • 1. Sustainable Brands - June 2016 Hello. Let’s get emotional.
  • 2. Emotions Drive Marketing Outcomes We measure emotions to guide better marketing decisions Source: Prof Gerald Zaltman, Harvard Business School, 'How Customers Think’ (p40.), 2011 Over 90% of human behaviour is driven by emotions
  • 3. The Problem 65%* of marketing ROI is driven by creative. Yet +90% of creative is never tested. Source: Mars Inc. & Tivo Research’ TRA Singlesource methodology’ (p9.), 2011 Creative is the most important but least managed driver of marketing success.
  • 4. The Problem Creative has been difficult to test Slow & expensive Does not scale Weak links to creative and media decisions
  • 5. The Problem So the most important driver of success is overlooked Creative is mostly judged through gut feeling. Opportunity to quantify creative quality for marketing decisions
  • 7. The EmotionAll® score is a 1 to 10 performance score, relative to the entire emotion database of over 7,000 videos. An EmotionAll® score gives you an instant snapshot of your video's performance, enabling you to predict social media activity, guide media decisions and inform your campaign strategy, at any stage throughout your video campaign. The Solution
  • 8. The Solution Attract Can you grab people’s attention? Measured by peak surprise during the early stage of the video. Retain Can you keep it? Measured by peak happiness after the early stage of the video. Impact Can you leave something behind? Measured by Daniel Kahneman’s peak- end rule (peak + end) / 2 Engage Can you build momentum? Measured by peak engagement anywhere in the video. The EmotionAll® score is based on these four metrics:
  • 9. 0k 2k 4k 6k 8k 10k 1 2 3 4 5 6 7 8 9 10 0M 1M 2M 3M 4M 5M 6M 7M 1 2 3 4 5 6 7 8 9 10 0K 10K 20K 30K 40K 50K 60K 70K 80K 90K 100K 1 2 3 4 5 6 7 8 9 10 Shares Views Tweets EmotionAll® Score The more you feel, the more you do Source: Realeyes analysis of 2,083 YouTube videos and 371,245 video views in March 2015 Assess earned media potential Inform video edits to improve potential Guide media execution options The Solution
  • 10. Emotions are directly linked to sales too Collaboration with Mars has created world’s largest emotions database that is linked to sales Study 75% accurate in separating ads with high or low sales impact Working to validate our approach in different categories and markets The Solution
  • 11. “People will forget what you’ve said, people will forget what you did, but people will never forget how you made them feel.” – Maya Angelou