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Are All Screens Created Equal?
A Research Study by the IPG MEDIA LAB
RESEARCH QUESTIONS

 1) Does device/screen have an impact on the effectiveness of video ads?

 2) Do other variables play a role in video ad effectiveness?

    -   Ad clutter

    -   Creative quality

    -   Type of video content

    -   Location of consumption
Ownership of Video Playing Devices has Skyrocketed
  Average device ownership has doubled since 2000
  Advertisers now have many more platform choices for communicating with consumers




Source: MAGNA GLOBAL estimates based on syndicated and public sources
We spend more time with media than working or sleeping




Source: MAGNA GLOBAL estimates based on syndicated and public sources
We are constantly connected to media




Source: MAGNA GLOBAL estimates based on syndicated and public sources
If consumers paid attention to all the ads they would
 be paralyzed




Source: MAGNA GLOBAL estimates based on syndicated and public sources
RESEARCH OVERVIEW

  What:     In-Lab Test Across 4 Screens: Connected TV,
                       Linear TV, Mobile, PC

  Who:       Adults 18+, familiar with at least one of the
           screens, intentionally recruited tourists (n=147)

  Where:          IPG Media Lab in San Francisco

  When:                5/9/2012 – 5/14/2012
DEMOGRAPHICS


       Gender                                   Age Range                                                   Ethnicity

                               18-20            11                                  White/Caucasian                                          44

                                                                                    African American                               26
                               21-29                                      42
                31%
                                                                                           Hispanic                               24
                               30-39                       23
                      Female                                                                   Asian                    12
                      Male     40-49                  20
                                                                                               Other                9

 69%                           50-59                 19
                                                                                     Pacific Islander           7

                               60-69       9                                        Native American         2

                                       0   10        20         30   40        50                       0       10           20    30   40    50
PARTICIPANT USER EXPERIENCE




                                                                                           Final Survey,
                                                                                            respondents
   147 participants                                                                        asked unaided
                           Assigned to screen(s) and                                      and aided recall
recruited into IPG’s lab
                            content type via survey                                       then re-exposed
                                                                                             to one ad
                                                          Participants watched pre-
                                                        recorded videos on designated
                                                       screen(s), then answered follow-
                                                            up survey about media
CONTENT MATRIX
• Content was based on participants’ interests.
• Ads were matched to content types based on relevancy.
• A d l o a d / fre que ncy wa s d e sig ne d t o ma t ch t he t ypica l v ie we r e x pe rie nce .


                                                          Content/Advertiser by Screen
    Screen         Avg. # of Ads
                                        Hip Hop               News                iFood               Syfy

 Connected TV             3          Mobile Phone, Auto   Technology, Auto   Home Security, Auto   Retail, Auto


       PC                 4          Mobile Phone, Auto   Technology, Auto   Home Security, Auto   Retail, Auto


     Mobile               2          Mobile Phone, Auto   Technology, Auto   Home Security, Auto   Retail, Auto


   Linear TV              11         Mobile Phone, Auto   Technology, Auto   Home Security, Auto   Retail, Auto
KEY METRICS
                 Attention                 Excitement                 Ad Recall

           How long do participants       Do participants show
            visually fixate on the          physical signs of
                   screen?                excitement/arousal?
Observed
  Data                                    Observed Data
             Eye-tracking hardware        Biometric bracelets



             How much attention do         How engaging did         Did participants recall
           participants feel they would    Self-Reported
                                          participants find the
  Self                                                            seeing the advertisement?
               pay outside the lab?             Data
                                                content?
Reported
 Survey
  Data
                                                Survey
Finding #01
Screen type clearly plays a role in ad effectiveness, with TV
lagging behind in ad recall

                                                                    Unaided Recall by Screen
                                               50%

                                                                                                 43%
                                               40%        38%
                                                                         35%
                                                                                                       Unaided Recall is
                                 % Ad Recall




                                                                                                         the percent of
                                               30%                                     27%                 people who
                                                                                                       correctly recalled
                                                                                                        seeing the brand
                                               20%                                                         advertised.


                                               10%



                                               0%
                                                     Connected TV        Mobile      Linear TV   PC

= Statistically lower than CTV and PC at 90% confidence
Linear TV n=64; PC n=63; Mobile n=71; CTV n=43
Finding #02
 Each screen, however, elicits somewhat simil ar l evel s of arousal


                               50%                  Observed Excitement by Screen


                               40%
          % of Tim e Excited




                                                                                                         Distinct moments
                                                                                                         of excitement can
                               30%                                                                        be seen in each
                                                                                                           unique record




                               20%                                                         Observed Excitement is the
                                                                                         percent of time a person shows
                                                                                            signs of arousal based on
                               10%       8%                                                    biometric bracelets.
                                                                      7%
                                                          4%                        5%

                               0%
                                     Connected TV      Mobile       Linear TV       PC

Connected TV n=43; Mobile n=71; Linear TV n=64; PC n=63
Finding #03
   A ttention l evels are all high, particularly for screens consumers
   are most familiar with – TV and PC

                                                    Observed Attention by Screen
                                    120%


                                    100%
                Fixated Attention




                                                                         85%       87%
                 % of Tim e with




                                                            79%
                                    80%       74%

                                    60%


                                    40%
                                                                                          Observed Attention is
                                                                                          the percent of time a
                                    20%
                                                                                         person spends looking
                                                                                         at the screen, based on
                                     0%                                                    eye-tracking data.
                                           Connected TV    Mobile      Linear TV   PC


Connected TV n=43; Mobile n=71; Linear TV n=64; PC n=63
Females tend to be more attentive; males show higher
 levels of excitement
              Observed Attention by Gender                                                                Observed Excitement by Gender
100%                                                                                   100%

                                          86%          87%87%
           80%           81%           82%
                      75%
75%                                                                                     75%
        63%


50%                                                                      Male           50%                                                              Male
                                                                         Female                                                                          Female


25%                                                                                     25%

                                                                                                   10%                               9%
                                                                                                      4%            5%                    3%     5% 5%
                                                                                                                         1%
 0%                                                                                       0%
       Connected       Mobile         Linear TV           PC                                      Connected          Mobile        Linear TV      PC
          TV                                                                                         TV


                 Linear TV n=40 (28 men, 12 women); CTV n=25 (16 men, 9 women); Internet 56 (35 men, 21 women); Mobile n=41 (30 men, 11 women)
Finding #04
In summary, TV performs wel l on attention and excitement,
but that does not transl ate to strong recal l

                            Key Metrics for Linear TV (∆ from Average)


    Observed Attention                                   4%




            Observed                                1%
           Excitement



       Unaided Recall        -9%


                     -15%    -10%     -5%      0%        5%      10%     15%
Finding #05
   Ad cl utter appears to undermine the ad effectiveness of TV


                                          Unaided Recall & Ad Clutter by Screen
                                                 Unaided Recall   Percent Ad Time
           50%
                                                                                    43%
           40%               38%                                                           Ad to Content Ratio
                                                      35%
                                                                                          TV = 16 out of 60 minutes
                                                                          27%                     (27% ads)
           30%
                                                                                             Hulu = 6 out of 60
                                                                          27%
                                                                                             minutes (10% ads)
           20%
                                                                                             YuMe = 5 out of 60
                                                                                              minutes (8% ads)
           10%
                                                                                    12%
                              8%                       9%
            0%
                        Connected TV                 Mobile             Linear TV   PC


Linear TV n=64; PC n=63; Mobile n=71; CTV n=43
Finding #06

    A s expected, c reative qual ity is a strong driver of ad recal l
       For the most part, ad effectiveness aligns with reported ad likeability

                                                               Unaided Recall & Ad Likeability by Advertiser
                                                                                 Unaided Recall         Ad Likeability
                                75%
                                                                                                                                                 Ad Likeability

                                                                                                                                            “On a scale of 1-10, how
                                                                                                                                             much did you like the
                                50%                                                                                                           ad/you just saw?”
                                                   52%
                                                                            48%
                                                                                                                                             (scored as top 3 box)
                                                                            36%
                                25%
                                                                                                     27%                 26%
                                                                                                     19%                              22%
                                                   13%
                                                                                                                         8%           7%
                                  0%
                                                  Retail                    Auto                 Home Security       Technology   Mobile Phone


Unaided Recall: Auto n=33; Home Security n=67; Retail n=47; Technology n=76; Mobile Phone n=61
Finding #07

    Content must be engaging to attract and hol d attention


                                            S u r v e y M e t r i c s b y C o n t e n t T y p e ( ∆ f r o m Av e r a g e )

                                                 Observed Attention                              Reported Engagement

                        News                                                                                    0%
                                                         -1%


                     Hip Hop                                         +2%                                   0%


                       iFood                                               +5%                                       4%


                        SyFy                 -6%                                                   -5%

                                       -10%        -5%         0%        5%       10%     -15%       -5%         5%       15%




Observed Attention/Observed Excitement: News n=53; Hip Hop n=41; iFood n=49; SyFy n=32;
Finding #08
Regardl ess of the screen, consumers are most l ikel y to watch
video in comfortable spots, such as the couch or in bed

                                                 L o c a t io n b y S c r e e n

          Where do you typically                           Connected
                                        Mobile    PC                   Linear TV   Total
                watch…?                                       TV


     Home, on the couch                  33       26          24          35       118

     Home, in bed                        23       19          12          18        72

                                         14       18           7          9         48
     Home, sitting at a desk or table

     Home, while doing an activity        11       9          11          12        43

     Office                               4        3                                7

                                          6        9           3          4         22
     Other, Neither Home nor Work
                                          91       84         57          78
     n=
Finding #09
Surroundings also play a rol e in ad effectiveness, with
consumers particularly attentive while in bed
 Gre a t e r a t t e nt iv e ne ss is l ike l y re l a t e d t o l e ss mul t i - t a sking a nd d ist ra ct io n in be d

                                           R e p o r t e d At t e nt io n b y L o c a t io n/ S c r e e n
                                                                     (10=Max)
           How much attention do
                                                 Mobile        PC      Connected TV    Linear TV       Total
         you give when you watch x
               in y location?
                                                   6.2         7.3           6.1          6.3           6.4
        Home, on the couch
                                                   6.6         7.4           5.7          7.4           6.8
        Home, in bed
                                                   5.8         7.1           7.9          6.8           6.8
        Home, sitting at a desk or table
                                                   5.0         6.1           5.0          4.4           5.1
        Home, while doing an activity
                                                   5.5         6.7                                      6.0
        Office
                                                   5.5         6.7                                      6.0
        Other, Neither Home nor Work
        n=                                         91           84           57            78
Are All Screens Created Equal?
1)   Overall, the much -hyped screen size did not play a
     role in ad effectiveness.

2)   However, other controllable variables did – 3C’s.                         Ad
                                                           Creative          Clutter
      Clutter – TV was effective at garnering              Quality
      attention and eliciting emotion, but fell short on
      ad break-through because of clutter                               Content
                                                                        Context
      Creative – Ad effectiveness varied greatly by ad       Physical
                                                             Context
      Context -
          Content – Most engaging content attracted
          the most attention

           Physical – Lean-back environments with
           less distraction , such as at home in bed,        Video Ad
           enhance attentiveness
                                                           Effectiveness
IMPLICATIONS
1)   Cl ut t e r fre e e nv iro nme nt s, re g a rd l e ss o f scre e n siz e , a re a g o o d v a l ue

2)   A d v e rt ise rs wit ho ut me d ia bud g e t s fo r hig h GR P TV ca mpa ig ns, sho ul d co nsid e r
     mo v ing t o scre e ns wit h l e ss a d cl ut t e r t o e nsure ca mpa ig n bre a k - t hro ug h

3)   Creative testing is strongly recommended when at all possible – digital video
     great platform for testing different ad creatives to find the best

4)   Co uch is no w t he ul t ima t e mul t i - scre e n e nv iro nme nt , whil e t he be d is t he
     ul t ima t e sing l e - scre e n e nv iro nme nt

5)   Since Prime t ime is co mpa nio n me d ia t ime , co nsid e r buying pl a ce me nt s a cro ss
     d e v ice s d uring t his d a y pa rt whe n pl a nning fo r d upl ica t io n

6)   Connected TV is TV without the clutter —the benefits of attentiveness
     and emotion, with better chance for ad break -through
THANK YOU!

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Are All Screens Created Equal, IPG Media Lab

  • 1. Are All Screens Created Equal? A Research Study by the IPG MEDIA LAB
  • 2. RESEARCH QUESTIONS 1) Does device/screen have an impact on the effectiveness of video ads? 2) Do other variables play a role in video ad effectiveness? - Ad clutter - Creative quality - Type of video content - Location of consumption
  • 3. Ownership of Video Playing Devices has Skyrocketed Average device ownership has doubled since 2000 Advertisers now have many more platform choices for communicating with consumers Source: MAGNA GLOBAL estimates based on syndicated and public sources
  • 4. We spend more time with media than working or sleeping Source: MAGNA GLOBAL estimates based on syndicated and public sources
  • 5. We are constantly connected to media Source: MAGNA GLOBAL estimates based on syndicated and public sources
  • 6. If consumers paid attention to all the ads they would be paralyzed Source: MAGNA GLOBAL estimates based on syndicated and public sources
  • 7. RESEARCH OVERVIEW What: In-Lab Test Across 4 Screens: Connected TV, Linear TV, Mobile, PC Who: Adults 18+, familiar with at least one of the screens, intentionally recruited tourists (n=147) Where: IPG Media Lab in San Francisco When: 5/9/2012 – 5/14/2012
  • 8. DEMOGRAPHICS Gender Age Range Ethnicity 18-20 11 White/Caucasian 44 African American 26 21-29 42 31% Hispanic 24 30-39 23 Female Asian 12 Male 40-49 20 Other 9 69% 50-59 19 Pacific Islander 7 60-69 9 Native American 2 0 10 20 30 40 50 0 10 20 30 40 50
  • 9. PARTICIPANT USER EXPERIENCE Final Survey, respondents 147 participants asked unaided Assigned to screen(s) and and aided recall recruited into IPG’s lab content type via survey then re-exposed to one ad Participants watched pre- recorded videos on designated screen(s), then answered follow- up survey about media
  • 10. CONTENT MATRIX • Content was based on participants’ interests. • Ads were matched to content types based on relevancy. • A d l o a d / fre que ncy wa s d e sig ne d t o ma t ch t he t ypica l v ie we r e x pe rie nce . Content/Advertiser by Screen Screen Avg. # of Ads Hip Hop News iFood Syfy Connected TV 3 Mobile Phone, Auto Technology, Auto Home Security, Auto Retail, Auto PC 4 Mobile Phone, Auto Technology, Auto Home Security, Auto Retail, Auto Mobile 2 Mobile Phone, Auto Technology, Auto Home Security, Auto Retail, Auto Linear TV 11 Mobile Phone, Auto Technology, Auto Home Security, Auto Retail, Auto
  • 11. KEY METRICS Attention Excitement Ad Recall How long do participants Do participants show visually fixate on the physical signs of screen? excitement/arousal? Observed Data Observed Data Eye-tracking hardware Biometric bracelets How much attention do How engaging did Did participants recall participants feel they would Self-Reported participants find the Self seeing the advertisement? pay outside the lab? Data content? Reported Survey Data Survey
  • 12. Finding #01 Screen type clearly plays a role in ad effectiveness, with TV lagging behind in ad recall Unaided Recall by Screen 50% 43% 40% 38% 35% Unaided Recall is % Ad Recall the percent of 30% 27% people who correctly recalled seeing the brand 20% advertised. 10% 0% Connected TV Mobile Linear TV PC = Statistically lower than CTV and PC at 90% confidence Linear TV n=64; PC n=63; Mobile n=71; CTV n=43
  • 13. Finding #02 Each screen, however, elicits somewhat simil ar l evel s of arousal 50% Observed Excitement by Screen 40% % of Tim e Excited Distinct moments of excitement can 30% be seen in each unique record 20% Observed Excitement is the percent of time a person shows signs of arousal based on 10% 8% biometric bracelets. 7% 4% 5% 0% Connected TV Mobile Linear TV PC Connected TV n=43; Mobile n=71; Linear TV n=64; PC n=63
  • 14.
  • 15. Finding #03 A ttention l evels are all high, particularly for screens consumers are most familiar with – TV and PC Observed Attention by Screen 120% 100% Fixated Attention 85% 87% % of Tim e with 79% 80% 74% 60% 40% Observed Attention is the percent of time a 20% person spends looking at the screen, based on 0% eye-tracking data. Connected TV Mobile Linear TV PC Connected TV n=43; Mobile n=71; Linear TV n=64; PC n=63
  • 16. Females tend to be more attentive; males show higher levels of excitement Observed Attention by Gender Observed Excitement by Gender 100% 100% 86% 87%87% 80% 81% 82% 75% 75% 75% 63% 50% Male 50% Male Female Female 25% 25% 10% 9% 4% 5% 3% 5% 5% 1% 0% 0% Connected Mobile Linear TV PC Connected Mobile Linear TV PC TV TV Linear TV n=40 (28 men, 12 women); CTV n=25 (16 men, 9 women); Internet 56 (35 men, 21 women); Mobile n=41 (30 men, 11 women)
  • 17. Finding #04 In summary, TV performs wel l on attention and excitement, but that does not transl ate to strong recal l Key Metrics for Linear TV (∆ from Average) Observed Attention 4% Observed 1% Excitement Unaided Recall -9% -15% -10% -5% 0% 5% 10% 15%
  • 18. Finding #05 Ad cl utter appears to undermine the ad effectiveness of TV Unaided Recall & Ad Clutter by Screen Unaided Recall Percent Ad Time 50% 43% 40% 38% Ad to Content Ratio 35% TV = 16 out of 60 minutes 27% (27% ads) 30% Hulu = 6 out of 60 27% minutes (10% ads) 20% YuMe = 5 out of 60 minutes (8% ads) 10% 12% 8% 9% 0% Connected TV Mobile Linear TV PC Linear TV n=64; PC n=63; Mobile n=71; CTV n=43
  • 19. Finding #06 A s expected, c reative qual ity is a strong driver of ad recal l For the most part, ad effectiveness aligns with reported ad likeability Unaided Recall & Ad Likeability by Advertiser Unaided Recall Ad Likeability 75% Ad Likeability “On a scale of 1-10, how much did you like the 50% ad/you just saw?” 52% 48% (scored as top 3 box) 36% 25% 27% 26% 19% 22% 13% 8% 7% 0% Retail Auto Home Security Technology Mobile Phone Unaided Recall: Auto n=33; Home Security n=67; Retail n=47; Technology n=76; Mobile Phone n=61
  • 20. Finding #07 Content must be engaging to attract and hol d attention S u r v e y M e t r i c s b y C o n t e n t T y p e ( ∆ f r o m Av e r a g e ) Observed Attention Reported Engagement News 0% -1% Hip Hop +2% 0% iFood +5% 4% SyFy -6% -5% -10% -5% 0% 5% 10% -15% -5% 5% 15% Observed Attention/Observed Excitement: News n=53; Hip Hop n=41; iFood n=49; SyFy n=32;
  • 21. Finding #08 Regardl ess of the screen, consumers are most l ikel y to watch video in comfortable spots, such as the couch or in bed L o c a t io n b y S c r e e n Where do you typically Connected Mobile PC Linear TV Total watch…? TV Home, on the couch 33 26 24 35 118 Home, in bed 23 19 12 18 72 14 18 7 9 48 Home, sitting at a desk or table Home, while doing an activity 11 9 11 12 43 Office 4 3 7 6 9 3 4 22 Other, Neither Home nor Work 91 84 57 78 n=
  • 22. Finding #09 Surroundings also play a rol e in ad effectiveness, with consumers particularly attentive while in bed Gre a t e r a t t e nt iv e ne ss is l ike l y re l a t e d t o l e ss mul t i - t a sking a nd d ist ra ct io n in be d R e p o r t e d At t e nt io n b y L o c a t io n/ S c r e e n (10=Max) How much attention do Mobile PC Connected TV Linear TV Total you give when you watch x in y location? 6.2 7.3 6.1 6.3 6.4 Home, on the couch 6.6 7.4 5.7 7.4 6.8 Home, in bed 5.8 7.1 7.9 6.8 6.8 Home, sitting at a desk or table 5.0 6.1 5.0 4.4 5.1 Home, while doing an activity 5.5 6.7 6.0 Office 5.5 6.7 6.0 Other, Neither Home nor Work n= 91 84 57 78
  • 23. Are All Screens Created Equal? 1) Overall, the much -hyped screen size did not play a role in ad effectiveness. 2) However, other controllable variables did – 3C’s. Ad Creative Clutter Clutter – TV was effective at garnering Quality attention and eliciting emotion, but fell short on ad break-through because of clutter Content Context Creative – Ad effectiveness varied greatly by ad Physical Context Context - Content – Most engaging content attracted the most attention Physical – Lean-back environments with less distraction , such as at home in bed, Video Ad enhance attentiveness Effectiveness
  • 24. IMPLICATIONS 1) Cl ut t e r fre e e nv iro nme nt s, re g a rd l e ss o f scre e n siz e , a re a g o o d v a l ue 2) A d v e rt ise rs wit ho ut me d ia bud g e t s fo r hig h GR P TV ca mpa ig ns, sho ul d co nsid e r mo v ing t o scre e ns wit h l e ss a d cl ut t e r t o e nsure ca mpa ig n bre a k - t hro ug h 3) Creative testing is strongly recommended when at all possible – digital video great platform for testing different ad creatives to find the best 4) Co uch is no w t he ul t ima t e mul t i - scre e n e nv iro nme nt , whil e t he be d is t he ul t ima t e sing l e - scre e n e nv iro nme nt 5) Since Prime t ime is co mpa nio n me d ia t ime , co nsid e r buying pl a ce me nt s a cro ss d e v ice s d uring t his d a y pa rt whe n pl a nning fo r d upl ica t io n 6) Connected TV is TV without the clutter —the benefits of attentiveness and emotion, with better chance for ad break -through