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Creating Optimal Revenue 
Opportunities for Your Association 
CDW 
October 12, 2013
FUNDRAISING
Fundraising 
Opportunities 
 Membership 
 Corporate partners 
 Individual donations 
 Events 
 Grants
Embrace the box!
See the Possibilities 
Caine’s Arcade
Challenges 
 Current outreach is member-based 
 Standard rates for involvement 
 Minimal opportunities to engage as a 
donor/supporter 
 Event fundraising is labor intensive 
 Expansive event calendar 
 Not enough time in the day…
Audiences Members and 
Donors 
Partners 
Corporate 
Partners 
People 
impacted by 
your 
organization
The Basics 
 Have strong written and verbal 
communications 
 Understand your Emotional Intelligence 
 Be self-aware and constantly seeking 
improvement 
 Learn how to take feedback READ:
Reasons People 
Get Involved… 
 A friend asked them to/tribute 
 Fun activity or event 
 Cause they believe in
Membership: 
Retention 
 Keep existing members informed 
 Shorter communications 
 On demand training and resources 
 Social media 
 Opportunity for networking (live and online) 
 Verify value and adjust annually 
 Special access 
 Know what your members need!
New Members 
Larger tennis community 
 Niche is well-defined 
 Direct marketing 
 Referral incentives 
 Phone 
 Personal connections 
 Partners 
 Schools/universities 
 Set goals for growth 
People Impacted 
 Who benefits from your 
work? 
 Could they benefit or 
find value in your 
resources or 
outcomes? 
 Are there ways to get 
involved if you aren’t a 
member?
Infrastructure 
 Donation/membership process 
 Database/Customer Relationship 
Management Software (CRM) 
 Simple registration and donation system 
 Third-party fundraising online (crowdrise) 
 Benefits delivery checklist/communication 
 Emarketing tool (constant contact) 
 Staffing/customer service 
 Rates Review (ind, corp, sliding scales, 
multi-year, etc.) 
 Case for support (5 why’s)
If you want money, 
ask for advice. 
If you want advice, 
ask for money.
Partners 
 List exchanges 
 Exposure 
 Events 
 Testimonials 
 Co-marketing 
 Online advertising 
 Grant opportunities 
 Collaborative grants 
 Specific giving opportunities
What can the RIGHT corporate 
partnership do for your 
organization? 
Brand awareness 
Employee engagement 
Raise money 
Infrastructure improvements 
Open doors 
Recruit event participants 
Launch social ventures 
Build alliances with other NPOs 
Raise the bar 
Mentor 
Serve on the board 
Volunteers 
Spokespeople 
Award honorees 
Demonstrate integrity 
Provide more information 
about the organization
Where are you in the 
process of corporate 
relationships? 
 Couldn’t Ask for More: Have an established 
program, great group of partners, and just 
looking for ways to activate and engage more 
 Ready and Waiting: Have a program but can’t 
seem to get any takers 
 Lucky: Need to develop a program to respond 
to inquiries 
 Hopeful: Starting from Ground Zero with no 
program, no partners, and in need of next steps
Keys to a Corporate 
Partnership Program 
 Corporate Task Force 
 Key messaging 
 Engagement menu 
 Tools 
 Engagement process 
 Corporate guidelines
Corporate Task Force 
 This is not ONE person’s responsibility 
 Team should involve people from all 
committees 
 Not a permanent assignment but 
reconvene as necessary 
 Consider internal and external groups 
 Clearly state the Task Force’s goal(s) 
before you begin and for recruiting
Key Messaging 
 Demonstrate knowledge of your 
constituents and the organization 
 Define potential audiences 
 Tell stories – people repeat stories! 
 Focus on what THIS audience 
wants/needs to know 
 Distinguish message by speaker also
Engagement Menu 
 Complete list of opportunities/assets such as: 
 Volunteer program and events 
 Joint messaging and awareness campaigns 
 Specific program goals 
 Events 
 Cause marketing 
 Infrastructure
Tools 
 Partner filter 
Website 
 Policies 
 Standard agreements 
 Engagement menu 
 Marketing 
 Case studies that demonstrate long-term 
value, relationship focus, engagement, etc.
Engagement Process 
 Audience definition 
 Proactive 
 Incoming 
 Existing 
What should they receive and when? 
 Establish when you involve others 
internally 
 SLOW DOWN
Individual Giving 
 Select group of members or external donors may 
want to engage at a higher level 
 Create giving levels with benefits 
 Promote gifts 
 Develop a case for support 
 Interview donors for publications to inspire others 
 Launch a major donor cultivation effort – start with 
just 5 people! 
 Be able to clearly articulate how these funds will 
be used aside from normal dues 
 Provide language online for planned giving to 
make it easy for your members
Next Steps 
 Evaluate and filter existing fundraising initiatives 
 Develop a comprehensive list of ways to raise money 
and prioritize it (including existing programs) 
 Define your retention plan 
 Identify where new members will come from and how 
they will learn about you 
 Create a donor prospect list 
 Create a list of potential grants and partnership giving 
opportunities 
 Document your corporate partnership strategy and 
develop the necessary tools and resources 
 Know those you serve 
 Ask for feedback
Fundraising Plan 
Fundraising 
Initiative 
Budget Gross 
Revenue 
Net 
Revenue 
Cost Ratio Audience Percent of 
Total 
Budget
Opportunity/Partner Filter 
Fundraising 
Initiative 
Cost 
Ratio 
Net 
Revenue 
Potential 
Time Champion Sponsor 
Support 
Reach Mission History Calendar Total Score
Creative Brief Outline 
 Initiative Name 
 Background 
 Vision 
 Objectives 
 Audience 
 Message 
 Channel/Delivery Method 
 Logistics 
 Budget 
 Responsible Parties/Partners
Case for Support Outline 
 About the Organization: 
 Who you are 
 The good that you do 
 Your history and background in the community 
 Your aspirations for the future 
 About the Project: (what donors need to know) 
 What you will do with the’ money 
 Those who will benefit 
 How the project advances the mission of your organization 
 Why your project is important 
 Project leadership (coaching staff, committee, etc.) 
 Organizational Leadership and Advisors: 
 Board of Directors 
 List of donors and sponsors (if applicable) 
 Project plan (one page) 
 Summary of organization strategic plan (one page) 
 The gifts needed to raise goal 
 Recognition opportunities 
 Financials
72 Hour Challenge 
What will you do in the next 72 hours with 
the information you have learned during 
this session? 
Keep 
Lose Change
Contact Me! 
 Rachel Armbruster 
 rachel@armbrusterconsulting.com 
 512-944-3417 
 www.linkedin.com/in/rachelkarmbruster 
 @rarmbruster
THANK YOU!

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Creating optimal revenue opportunities for your association_USTA

  • 1. Creating Optimal Revenue Opportunities for Your Association CDW October 12, 2013
  • 3.
  • 4. Fundraising Opportunities  Membership  Corporate partners  Individual donations  Events  Grants
  • 6. See the Possibilities Caine’s Arcade
  • 7. Challenges  Current outreach is member-based  Standard rates for involvement  Minimal opportunities to engage as a donor/supporter  Event fundraising is labor intensive  Expansive event calendar  Not enough time in the day…
  • 8. Audiences Members and Donors Partners Corporate Partners People impacted by your organization
  • 9.
  • 10. The Basics  Have strong written and verbal communications  Understand your Emotional Intelligence  Be self-aware and constantly seeking improvement  Learn how to take feedback READ:
  • 11. Reasons People Get Involved…  A friend asked them to/tribute  Fun activity or event  Cause they believe in
  • 12. Membership: Retention  Keep existing members informed  Shorter communications  On demand training and resources  Social media  Opportunity for networking (live and online)  Verify value and adjust annually  Special access  Know what your members need!
  • 13. New Members Larger tennis community  Niche is well-defined  Direct marketing  Referral incentives  Phone  Personal connections  Partners  Schools/universities  Set goals for growth People Impacted  Who benefits from your work?  Could they benefit or find value in your resources or outcomes?  Are there ways to get involved if you aren’t a member?
  • 14. Infrastructure  Donation/membership process  Database/Customer Relationship Management Software (CRM)  Simple registration and donation system  Third-party fundraising online (crowdrise)  Benefits delivery checklist/communication  Emarketing tool (constant contact)  Staffing/customer service  Rates Review (ind, corp, sliding scales, multi-year, etc.)  Case for support (5 why’s)
  • 15. If you want money, ask for advice. If you want advice, ask for money.
  • 16. Partners  List exchanges  Exposure  Events  Testimonials  Co-marketing  Online advertising  Grant opportunities  Collaborative grants  Specific giving opportunities
  • 17. What can the RIGHT corporate partnership do for your organization? Brand awareness Employee engagement Raise money Infrastructure improvements Open doors Recruit event participants Launch social ventures Build alliances with other NPOs Raise the bar Mentor Serve on the board Volunteers Spokespeople Award honorees Demonstrate integrity Provide more information about the organization
  • 18. Where are you in the process of corporate relationships?  Couldn’t Ask for More: Have an established program, great group of partners, and just looking for ways to activate and engage more  Ready and Waiting: Have a program but can’t seem to get any takers  Lucky: Need to develop a program to respond to inquiries  Hopeful: Starting from Ground Zero with no program, no partners, and in need of next steps
  • 19. Keys to a Corporate Partnership Program  Corporate Task Force  Key messaging  Engagement menu  Tools  Engagement process  Corporate guidelines
  • 20. Corporate Task Force  This is not ONE person’s responsibility  Team should involve people from all committees  Not a permanent assignment but reconvene as necessary  Consider internal and external groups  Clearly state the Task Force’s goal(s) before you begin and for recruiting
  • 21.
  • 22. Key Messaging  Demonstrate knowledge of your constituents and the organization  Define potential audiences  Tell stories – people repeat stories!  Focus on what THIS audience wants/needs to know  Distinguish message by speaker also
  • 23. Engagement Menu  Complete list of opportunities/assets such as:  Volunteer program and events  Joint messaging and awareness campaigns  Specific program goals  Events  Cause marketing  Infrastructure
  • 24. Tools  Partner filter Website  Policies  Standard agreements  Engagement menu  Marketing  Case studies that demonstrate long-term value, relationship focus, engagement, etc.
  • 25. Engagement Process  Audience definition  Proactive  Incoming  Existing What should they receive and when?  Establish when you involve others internally  SLOW DOWN
  • 26.
  • 27. Individual Giving  Select group of members or external donors may want to engage at a higher level  Create giving levels with benefits  Promote gifts  Develop a case for support  Interview donors for publications to inspire others  Launch a major donor cultivation effort – start with just 5 people!  Be able to clearly articulate how these funds will be used aside from normal dues  Provide language online for planned giving to make it easy for your members
  • 28. Next Steps  Evaluate and filter existing fundraising initiatives  Develop a comprehensive list of ways to raise money and prioritize it (including existing programs)  Define your retention plan  Identify where new members will come from and how they will learn about you  Create a donor prospect list  Create a list of potential grants and partnership giving opportunities  Document your corporate partnership strategy and develop the necessary tools and resources  Know those you serve  Ask for feedback
  • 29. Fundraising Plan Fundraising Initiative Budget Gross Revenue Net Revenue Cost Ratio Audience Percent of Total Budget
  • 30. Opportunity/Partner Filter Fundraising Initiative Cost Ratio Net Revenue Potential Time Champion Sponsor Support Reach Mission History Calendar Total Score
  • 31. Creative Brief Outline  Initiative Name  Background  Vision  Objectives  Audience  Message  Channel/Delivery Method  Logistics  Budget  Responsible Parties/Partners
  • 32. Case for Support Outline  About the Organization:  Who you are  The good that you do  Your history and background in the community  Your aspirations for the future  About the Project: (what donors need to know)  What you will do with the’ money  Those who will benefit  How the project advances the mission of your organization  Why your project is important  Project leadership (coaching staff, committee, etc.)  Organizational Leadership and Advisors:  Board of Directors  List of donors and sponsors (if applicable)  Project plan (one page)  Summary of organization strategic plan (one page)  The gifts needed to raise goal  Recognition opportunities  Financials
  • 33.
  • 34. 72 Hour Challenge What will you do in the next 72 hours with the information you have learned during this session? Keep Lose Change
  • 35. Contact Me!  Rachel Armbruster  rachel@armbrusterconsulting.com  512-944-3417  www.linkedin.com/in/rachelkarmbruster  @rarmbruster

Notes de l'éditeur

  1. Traditional fundraising: Annual Fund/Year End Appeal Membership Major gifts and planned giving Events Grants Cause Marketing/Sponsorship Donations
  2. These are some of the groups I have served over the years.
  3. Sometimes grants but not in every case
  4. Watch Caine’s Arcade on Vimeo http://vimeo.com/40000072 Games are played on a field and with rules Artists choose their ‘box’ with a canvas, building, etc. Architects have to work with a given space, building restrictions and more
  5. Host your own focus group Ask friends and colleagues for feedback Call old colleagues for feedback – try to balance the good with the bad
  6. Get involved page on the website… not just membership form and donate button Promote how extra gifts and funds are used – direct relation Explain your costs If you got $1million today… what would you do with it?
  7. No matter what category you fall into, I hope to provide some strategic input as well as tactical steps you can implement back at the office. You will notice that everyone on the list is starting with the understanding that corporate partnerships are valuable for your organization and that dedicated resources need to be allocated to make this revenue stream and awareness opportunity a reality. So let’s get started…
  8. Stating the goal: start by defining the current situation or the problem you hope to fix with this group
  9. You hold the key to your community! Do not undervalue! Know your people!
  10. Audiences: Current partners Prospects Lapsed partners Want to know how you are helping but also need to have an intimate understanding of who your organization represents – donors, volunteers, people you serve, etc. EVERYONE
  11. Caine’s arcade on vimeo
  12. Not all partners are created equally Consider criteria to help select and prioritize Marketing – case studies! Use the toolkit online!
  13. Advice quote
  14. Know those you serve – how much time are you spending with your members? Feedback isn’t a one time survey but creating an open dialogue with your members and always asking for feedback